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Driving and Operating 141
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing or feeling ABS
operate is normal.
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Parking Brake
To set the parking brake:1. Hold the regular brake pedal down.
2. Firmly push the parking brake pedal down. 3. The brake system warning light will
come on, if the ignition is on. See Brake
System Warning Light 078.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0155.
To release the parking brake: 1. Hold the regular brake pedal down.
2. Pull the handle with the parking brake symbol located just above the parking
brake pedal.
3. The brake system warning light will turn off, if the ignition is on.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
Driving with the parking brake applied will
cause a warning chime to sound and a
Driver Information Center (DIC) message
may display. Release the parking brake or
stop the vehicle.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See Defensive Driving
0 121.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) temporarily prevents the
vehicle from rolling in an unintended
direction during the transition from brake
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156 Driving and Operating
downshifts too often, a lower gear may
be selected using Manual Mode. See
Manual Mode0139.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See
“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0136.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must be all be rated to carry the
intended cargo. Inadequate trailer equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment
0167. If the trailer has
electric brakes, start the combination
moving and then manually apply the trailer
brake controller to check the trailer brakes
work. During the trip, occasionally check
that the cargo and trailer are secure and
that the lamps and any trailer brakes are
working.Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 231
Caution
The vehicle uses the unpainted radio
antenna bracket as a remote negative (-)
terminal. Move the antenna coaxial cable
out of the way before clamping the
negative jumper cable to the fixed
antenna bracket. Avoid touching the
negative cable clamp to the air
conditioning line. Failure to do either of
these could damage the vehicle. The
repairs would not be covered by the
vehicle warranty.
9. Now start the vehicle with the good battery and run the engine for a while.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle. Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
parking brake must be released when
loading the vehicle onto a flatbed tow truck.
.If the 12-volt battery is dead and/or the
parking brake is not released, the vehicle
will not move. Try to jump start the
vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the parking brake. Refer to
Jump
Starting - North America 0228.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
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Service and Maintenance 243
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System 0181.
Every 72 000 km (45,000 mi)
.Replace the engine air filter. Or every
48 months, whichever occurs first.
If driving in dusty conditions, inspect the
filter at each oil change or more often as
needed.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots.
Every 240 000 km (150,000 mi)
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0183.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles. ‐
Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24–hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most suitable service maintenance intervals for
your vehicle, please contact your
authorized GM Dealer.
Extreme service is for vehicles mainly
driven off-road in four-wheel drive or used
in farming, mining, forestry, or snow
plowing.
Additional Required Services
—Severe
Service
Every 72 000 km (45,000 mi)
.Change automatic transmission fluid and
filter.
Owner Checks and Services
Every Five Years
.Replace brake fluid.
Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
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Customer Information 257
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), Federal Emission,
Extended Powertrain, and/or Electric specific
warranties in both the U.S. and Canada.
The Courtesy Transportation program is no
longer available for cutaway vehicles.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
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Customer Information 259
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.
Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0256.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
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274 Index
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . .72
Collision Damage Repair . . . . . . . . . . . . . . . . . 258
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 269
Control Traction and Electronic Stability . . . . . . . 142
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 122
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 74
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 116
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Courtesy Transportation Program . . . . . . . . 257
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Text Telephone (TTY) Users . . . . . . . . . . . . 255
Customer Information Publications Ordering Information . . . . . 260
Customer Satisfaction Procedure . . . . . . . . . 253 Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 258
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 262
Daytime Running Lamps (DRL) . . . . . . . . . . . . 92
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 121
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . . 271
Disabled Vehicle
Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 121
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Door Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . 12
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Drive Belt Routing, Engine . . . . . . . . . . . . . . . 252
Driver
Assistance Systems . . . . . . . . . . . . . . . . . . . . 145
Information Center (DIC) . . . . . . . . . . . . . . . . 82
Driving Better Fuel Economy . . . . . . . . . . . . . . . . . . . . 121
Characteristics and Towing Tips . . . . . . . . 155
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Hill and Mountain Roads . . . . . . . . . . . . . . 124
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 126
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 123
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 123
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 126
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
E
ElectricalEquipment, Add-On . . . . . . . . . . . . . . . . . . . . . 171
System Overload . . . . . . . . . . . . . . . . . . . . . . 197
Electrical System Engine Compartment Fuse Block . . . . . . . 198
Floor Console Fuse Block . . . . . . . . . . . . . . . 202
Fuses and Circuit Breakers . . . . . . . . . . . . . 198
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
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278 Index
OilEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Engine Oil Life System . . . . . . . . . . . . . . . . . . 181
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 73
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Older Children, Restraints . . . . . . . . . . . . . . . . . 45
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 255
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Additional Information . . . . . . . . . . . . . . . . . 266
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 265
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Operation
Infotainment System . . . . . . . . . . . . . . . . . . . 99
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 186
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 135
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Parking (cont'd)
Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Over Things That Burn . . . . . . . . . . . . . . . . . 136
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Protection, Battery . . . . . . . . . . . . . . . . . . . . . . 96
Retained Accessory (RAP) . . . . . . . . . . . . . . 133
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 23
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .33
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 262
Program Courtesy Transportation . . . . . . . . . . . . . . . 257
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Proposition 65 Warning California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Proposition 65 Warning, California . . . . . . . 228 Publication Ordering Information . . . . . . . . 260
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Frequency Statement . . . . . . . . . . . . . . . . . . 260
Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Climate Control System . . . . . . . . . . . . . . . . . 116
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Heating System . . . . . . . . . . . . . . . . . . . . . . . . 116
Locking Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Vision Camera (RVC) . . . . . . . . . . . . . . . . . . . 146
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .19
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .23
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Recommended Fluids and Lubricants . . . . . 246
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Recreational Vehicle Towing . . . . . . . . . . . . . 232