Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
6 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE) System . . . . . 8
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 10
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 12
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . 12
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 12
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 12
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 12
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . 13
Sliding Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . 15
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Immobilizer Operation . . . . . . . . . . . . . . . . . . 16
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 17 Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 17
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 18
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 18
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 18
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 18
Manual Rearview Mirror . . . . . . . . . . . . . . . . 19
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . 19
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 19
Swing-Out Windows . . . . . . . . . . . . . . . . . . . . 20
Enhanced Technology Glass . . . . . . . . . . . . 20
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with the
ignition key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the keys in the ignition, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with the ignition key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 9
If equipped with an RKE transmitter and
OnStar, refer to“Theft Alarm Notification" in
OnStar Security 0265.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the
vehicle will work. If a transmitter is lost or
stolen, a replacement can be purchased and
programmed through your dealer. When the
replacement transmitter is programmed to
the vehicle, all remaining transmitters must
also be programmed. Any lost or stolen
transmitters no longer work once the new
transmitter is programmed. Each vehicle can
have up to four transmitters programmed
to it.
Battery Replacement
{Warning
Never allow children to play with the RKE
transmitter. The transmitter contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the RKE transmitter
when it has been exposed to extreme
heat. These surfaces can be hot to the
touch at temperatures above 59 °C
(138 °F).
Caution
When replacing the battery, do not touch
any of the circuitry on the transmitter.
Static from your body could damage the
transmitter.
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Caution
If the RKE transmitter is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in an
RKE transmitter malfunction and/or
failure. To prevent damage, always follow
the steps for RKE transmitter reassembly
in this manual to ensure the transmitter
is sealed properly whenever the RKE
transmitter is opened.
Replace the battery if the DIC displays
REPLACE BATTERY IN REMOTE KEY.
To replace the battery:
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
12 Keys, Doors, and Windows
Power Door Locks
If equipped, pressTto lock or unlock the
doors.
When a door is locked, the inside door
handle will not work.
Cargo Door Relocking
If the cargo door is open when the lock
button is pressed on the door or the
RKE transmitter, all doors will lock except
the cargo door. The cargo door will lock
immediately when it is closed or when the
delayed locking feature functions.
Delayed Locking
When locking the doors with the power lock
switch and a door open, the doors will lock
five seconds after the last door is closed. The
horn chirps to signal that the delayed
locking feature is in use.
Pressing
eorQon the RKE transmitter
will override the delayed locking feature and
immediately lock all the doors.
This feature will not operate if the key is in
the ignition.
To view available settings from the Driver
Information Center (DIC) press
Uto enter
the feature settings menu.
Automatic Door Locks
The vehicle may have an automatic lock/
unlock feature. To view available settings
from the Driver Information Center (DIC)
press
Uto enter the feature settings menu.
Lockout Protection
This feature protects you from locking the
key in the vehicle when the key is in the
ignition and a door is open. If the power lock switch is pressed when
either the driver, passenger, or rear door is
open, all the doors will lock and then the
driver door will unlock. This feature does not
include the side cargo door.
If the vehicle has an ambulance package,
this feature is disabled.
Safety Locks
Security locks are located on the front
portion of the 60/40 side swing-out door or
the side sliding door.
60/40 Swing-Out Side Door
—Passenger Side
For the 60/40 side swing-out door, move the
button to the left for the passenger side
door to engage the security feature.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 13
Move the button to the right for the
passenger side door to return the door locks
to normal operation.
Side Sliding Door
For the side sliding door, move the button
up to engage the security feature. Move the
button down to return the door locks to
normal operation.
Doors
Side Door (60/40 Swing-Out)
To open the front portion of a 60/40 door
from the outside, pull out on the handle and
open the door.
To open the front portion of a 60/40 door
from the inside, pull the handle toward you
and push the door open.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 15
Rear Doors
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.To open the rear doors from the outside,
pull the handle toward you to open the
passenger side rear door first.
To open the driver side rear door, pull the
latch release at the inside edge of the door.
To close the rear doors, close the driver side
rear door first. Then close the passenger side
rear door. Check to make sure both doors
are completely closed.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
Arming the Alarm System
1. Close the side door/rear doors and the
hood. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon the RKE transmitter
a second time will bypass the 30-second
delay and immediately arm the alarm
system.
The vehicle alarm system will not arm if the
doors are locked with the key or the manual
door lock.
The alarm will also be activated if a
passenger door, side door, rear door, or the
hood is opened without first disarming the
system. When the alarm is activated, the
turn signals flash and the horn sounds for
about 30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
16 Keys, Doors, and Windows
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, and
allowed to complete an event
(approximately one minute), a message will
appear on the Driver Information Center
(DIC) the next time the vehicle is started.
Theft Alarm Notification
To enable e-mail or text notification, see
“Theft Alarm Notification” in OnStarSecurity
0 265.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press
Qon the RKE transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with the manual door
lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should but the lamps flash, check to see
if the horn works. The horn fuse may be
blown. To replace the fuse, see Fuses and
Circuit Breakers 0198.
Immobilizer
See Radio Frequency Statement 0260.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized Automotive
Security System) theft-deterrent system.
PASS-Key III+ is a passive theft deterrent
system.
The system is automatically armed when
the key is removed from the ignition.
You do not have to manually arm or disarm
the system.
The security light will come on if there is a
problem with arming or disarming the
theft-deterrent system.
If the engine does not start and the security
light comes on, the key may have a
damaged transponder. Turn the ignition off
and try again.
If the engine still does not start, and the
key appears to be undamaged, try another
ignition key. If the engine still does not
start with the other key, the vehicle needs
service. If the vehicle does start, the first
key may be faulty. See your dealer or a
locksmith who can service the PASS-Key III+
to have a new key made.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 17
It is possible for the PASS-Key III+ decoder to
learn the transponder value of a new or
replacement key. Up to eight keys may be
programmed for the vehicle. This procedure
is for learning additional keys only. If all the
currently programmed keys are lost or do
not operate, you must see your dealer or a
locksmith who can service PASS-Key III+ to
have keys made and programmed to the
system.
See your dealer or a locksmith who can
service PASS-Key III+ to get a new key blank
that is cut exactly as the ignition key that
operates the system.
To program the new key:1. Verify the new key has
1stamped
on it.
2. Insert the original, already programmed key into the ignition lock cylinder and
start the engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the ignition off and remove the key.
4. Insert the key to be programmed and turn the ignition on within 10 seconds of
removing the previous key. The security message will turn off once
the key has been programmed. It may
not be apparent that the security
message went on due to how quickly
the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a PASS-Key III+ key,
see your dealer or a locksmith who can
service PASS-Key III+ to have a new
key made.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the next lane, you could hit a vehicle
that is driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes. If equipped, the lower portion of the driver
and passenger side mirror is convex.
A convex mirror's surface is curved so more
can be seen from the driver seat. The
convex mirror can be adjusted manually to
the driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the mirror up
and down and left and right.
The mirrors can be manually folded
in or out.
On the lower portion of each mirror is an
auxiliary convex mirror. A convex mirror's
surface is curved so you can see more from
the driver seat. The auxiliary convex mirrors
can be adjusted manually by moving the
mirror.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
22 Seats and Restraints
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 22
Power Seat Adjustment . . . . . . . . . . . . . . . . . 23
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 23
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
How to Wear Seat Belts Properly . . . . . . 29
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 31
Seat Belt Use During Pregnancy . . . . . . . . 33
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 34
Safety System Check . . . . . . . . . . . . . . . . . . . 34
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Where Are the Airbags? . . . . . . . . . . . . . . . . 37
When Should an Airbag Inflate? . . . . . . . . 39
What Makes an Airbag Inflate? . . . . . . . . . 39
How Does an Airbag Restrain? . . . . . . . . . 39 What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Airbag On-Off Switch . . . . . . . . . . . . . . . . . . . 41
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 44
Airbag System Check . . . . . . . . . . . . . . . . . . . 44
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Infants and Young Children . . . . . . . . . . . . 46
Child Restraint Systems . . . . . . . . . . . . . . . . 48
Where to Put the Restraint . . . . . . . . . . . . . 50
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 51
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . . 58
Securing Child Restraints (With the Seat Belt in the Front Seat) . . . . . . . . . . . . . . . 60
Head Restraints
On vehicles with factory installed seats, the
front seats have built-in head restraints that
are not adjustable in the outboard seating
positions.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.