Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 231
Caution
The vehicle uses the unpainted radio
antenna bracket as a remote negative (-)
terminal. Move the antenna coaxial cable
out of the way before clamping the
negative jumper cable to the fixed
antenna bracket. Avoid touching the
negative cable clamp to the air
conditioning line. Failure to do either of
these could damage the vehicle. The
repairs would not be covered by the
vehicle warranty.
9. Now start the vehicle with the good battery and run the engine for a while.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle. Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
parking brake must be released when
loading the vehicle onto a flatbed tow truck.
.If the 12-volt battery is dead and/or the
parking brake is not released, the vehicle
will not move. Try to jump start the
vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the parking brake. Refer to
Jump
Starting - North America 0228.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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244 Service and Maintenance
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future.
The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer.
Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐Reset oil life monitor
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections
Systems, Fluids, and Visible Leak
Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
.Engine cooling system
.Power steering, if equipped
.Fuel system
.Windshield washer fluid
Tire Inspection
.Tire pressure, tread depth, and wear
.Rotation, if applicable
.Alignment check, optional
.Reset tire pressure monitor
.Check tire sealant expiration date,
if equipped
.Check spare tire, if equipped
Brakes
.Check brake system
Visible and Functional Inspections
.Seat belt components
.Exhaust system
.Accelerator pedal
.Passenger compartment air filter,
if equipped
.Engine air filter
.Hoses
.Belts
.Shocks and struts
.Steering components
.Axle boots or driveshaft and u-joints
.Compartment lift struts, if equipped
.Floor mats secured, no interference with
pedals
.Horn
.Ignition lock, if equipped
.Starter switch
.Evaporative control system
Lubricate
.Chassis components
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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256 Customer Information
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, please dial the
national 711 relay service and contact
1-800-323-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading and Vehicle
Identification Number (VIN)
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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264 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 264
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
OnStar Additional Information
OnStar Additional Information . . . . . . . . 266
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 265
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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268 OnStar
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0171. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 273
Automatic (cont'd)Transmission Shift Lock Control
Function Check . . . . . . . . . . . . . . . . . . . . . . . 193
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 139
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Avoiding Untrusted Media Devices . . . . . . . 103
Axle Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
B
BatteryExterior Lighting Battery Saver . . . . . . . . . 96
Load Management . . . . . . . . . . . . . . . . . . . . . . 95
Power Protection . . . . . . . . . . . . . . . . . . . . . . . 96
Battery - North America . . . . . . . . . . . . . 191, 228
Blade Replacement, Wiper . . . . . . . . . . . . . . . 193
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
System Warning Light . . . . . . . . . . . . . . . . . . 78
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 129
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 194
Center High-Mounted Stoplamp(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 194
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 194
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 194
License Plate Lamps . . . . . . . . . . . . . . . . . . . 196
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 215C
Calibration
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
California Perchlorate Materials Requirements . . . . 173
California Proposition 65 Warning . . . . . 1, 228
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 146
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 250
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 136
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cargo
Door Relocking . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Charging
System Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Check Ignition Transmission Lock . . . . . . . . . . . . . 193
Check Engine Light (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Child Restraints Infants and Young Children . . . . . . . . . . . . . 46
Lower Anchors and Tethers for
Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58, 60
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Child Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . 12
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Climate Control Systems . . . . . . . . . . . . . . . . . . 114 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 114
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Rear Heating System . . . . . . . . . . . . . . . . . . . 116
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
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Index 275
EngineAir Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 182
Check Light (Malfunction Indicator) . . . . . 77
Compartment Overview . . . . . . . . . . . . . . . . 176
Coolant Heater . . . . . . . . . . . . . . . . . . . . . . . . 133
Coolant Temperature Gauge . . . . . . . . . . . . 74
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 183
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 252
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . . 181
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 73
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 81
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Power Messages . . . . . . . . . . . . . . . . . . . . . . . . 86
Running While Parked . . . . . . . . . . . . . . . . . 136
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Enhanced Technology Glass . . . . . . . . . . . . . . . 20
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 167
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 262
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Extended Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .18
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 34
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . 91
Lighting Battery Saver . . . . . . . . . . . . . . . . . . 96F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Filter Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 182
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . 103
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 93
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Fluid Automatic Transmission . . . . . . . . . . . . . . . . 181
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 188
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Forward Collision Alert (FCA) System . . . . . . . . . . . 148
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Front Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Fuel (cont'd)
Economy, Driving for Better . . . . . . . . . . . . 121
Filling a Portable Fuel Container . . . . . . . 154
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 153
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 153
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Low Fuel Warning Light . . . . . . . . . . . . . . . . 81
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 153
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 152
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 227
Fuses Engine Compartment Fuse Block . . . . . . . 198
Floor Console Fuse Block . . . . . . . . . . . . . . . 202
Fuses and Circuit Breakers . . . . . . . . . . . . . 198
G
GaugesEngine Coolant Temperature . . . . . . . . . . . . 74
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 73
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Warning Lights and Indicators . . . . . . . . . . . 71
General Information Service and Maintenance . . . . . . . . . . . . . . 241