2023 CHEVROLET EXPRESS service

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
100 Infotainment System
.Turn thefknob.
.Press¨SEEK, or©SEEK.
EQ : Press this button to choose bass and
treble equalization settings designed for
different types of music. Selecting MANUAL,
or changing bass or treble, returns the EQ to
the manual bass and treble settings.
Unique EQ settings can be saved for each
source.
Adjusting the Speakers (Balance/Fade)
BAL/FADE : To adjust the balance or fade:
1. Press the
fknob until the speaker
control tabs display.
2. Highlight the desired speaker control tab by doing one of the following:
.Press thefknob.
.Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn thefknob clockwise or
counterclockwise.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV. To quickly adjust all speaker and tone
controls to the middle position, press the
f
knob for more than two seconds.
If the Rear Seat Audio (RSA) is turned on,
the radio disables FADE and mutes the rear
speakers.
Radio Messages
Calibration Error :
The audio system has
been calibrated for the vehicle from the
factory. If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle and it
must be returned to your dealer for service.
VIN or NO VIN : One of these messages will
display when the TheftLock system has
locked up the radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if an error
cannot be corrected, contact your dealer.
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The RDS feature
is available for use only on FM stations that
broadcast RDS information. This system
relies upon receiving specific information
from these stations and only works when
the information is available. While the radio
is tuned to an FM-RDS station, the station
name or call letters display. In rare cases, a
radio station could broadcast incorrect
information that causes the radio features
to work improperly. If this happens, contact
the radio station.
Finding a Station
SRCE : Press to switch between FM1, FM2,
AM, and SXM if equipped. The selection
displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK to go to
the previous or
¨SEEK to go to the next
station and stay there.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Infotainment System 101
To scan stations, press and hold either
button for two seconds until a beep sounds.
The radio goes to a station, plays for a few
seconds, then goes to the next station. For
AM-FM Radio, the station frequency flashes
while the radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations only with
a strong signal that are in the
selected band.
Scan presets within the current selected
band by pressing and holding either SEEK
button for four seconds until a double beep
sounds. The radio goes to a stored preset,
plays for a few seconds if a strong signal is
present, then goes to the next stored preset.
The station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a Favorite
You are encouraged to set up radio station
favorites while the vehicle is parked. Tune to
favorite stations using the presets, favorites
button, and steering wheel controls,
if equipped. SeeDefensive Driving 0121.
FAV : If equipped with a FAV button, a
maximum of 36 stations can be programmed
as favorites by using the six softkeys below
the radio station frequency tabs and by using the radio favorites page button (FAV
button). Press FAV to go through up to
six pages of favorites, each having
six favorite stations available per page. Each
page of favorites can contain any
combination of AM and FM stations.
The balance/fade and tone settings that
were previously adjusted are stored with the
favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be stored.
3. Press and hold one of the six softkeys until a beep sounds. When that softkey
is pressed and released, the station that
was set returns.
4. Repeat the steps for each softkey radio station to be stored as a favorite.
The number of favorites pages can be set up
using the MENU button. To set up the
number of favorites pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab. 3. Select the desired number of favorites
pages by pressing the softkey below the
displayed page numbers.
4. Press FAV, or let the menu time out, to return to the original main radio screen
showing the radio station frequency tabs
and to begin the process of
programming favorites for the chosen
number of numbered pages.
Satellite Radio
SiriusXM, if equipped, is a satellite radio
service based in the United States and
Canada only.
Finding a Category (CAT) Station
CAT : The CAT button is used to find SXM
channels (if equipped) while the radio is in
the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch between
FM1, FM2, AM, and SXM if equipped. The
selection displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 103
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The roof antenna may be used for radio,
navigation, and OnStar, depending on the
equipped options. Keep clear of obstructions
for clear reception. If the vehicle has a
sunroof, and it is open, reception can also
be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as CDs,
DVDs, Blu-ray Discs, SD cards, USB devices,
and mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance.
Avoid use if the content or origin cannot be
trusted.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack on the
lower right side can connect to an external
audio device such as an iPod, MP3 player,
or CD player for use as another source for
audio listening. This input jack is not an
audio output; do not plug headphones into
the front auxiliary input jack.
Drivers are encouraged to set up any
auxiliary device while the vehicle is in
P (Park). See
Defensive Driving 0121 for
more information on driver distraction.
To use a portable audio player, connect a
3.5 mm (1/8 in) cable to the radio's front
auxiliary input jack. When a device is
connected, press the radio CD/AUX button
to begin playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase the
portable audio device's volume to the
loudest level.
It is always best to power the portable
audio device through its own battery while
playing.
O: Turn clockwise or counterclockwise to
increase or decrease the volume of the
portable player. Additional volume
adjustments might have to be made from
the portable device if the volume is not loud
or soft enough.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 111
Receiving a Call
When an incoming call is received, the audio
system mutes and a ring tone is heard in
the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on the cell
phone and enabled by the wireless service
carrier.
.Pressb/gto answer an incoming call
when another call is active. The original
call is placed on hold.
.Pressb/gagain to return to the
original call.
.To ignore the incoming call, no action is
required.
.Pressc/xto disconnect the current
call and switch to the call on hold.
Three-Way Calling
Three-way calling must be supported on the
cell phone and enabled by the wireless
service carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.” 3. Use the dial or call command to dial the
number of the third party to be called.
4. Once the call is connected, press
b/g
to link all callers together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside the
vehicle can be muted so that the person on
the other end of the call cannot hear them.
.To mute a call, pressb/g, and then
say “Mute call.”
.To cancel mute, pressb/g, and then
say “Un-mute call.”
Transferring a Call
Audio can be transferred between the
Bluetooth system and the cell phone.
The cell phone must be paired and
connected with the Bluetooth system before
a call can be transferred. The connection
process can take up to two minutes after
the ignition is turned to on. Transferring Audio from the Bluetooth
System to a Cell Phone
During a call with the audio in the vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the Bluetooth System
from a Cell Phone
During a call with the audio on the cell
phone, press
b/g. The audio transfers to
the vehicle. If the audio does not transfer to
the vehicle, use the audio transfer feature
on the cell phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the voice
recognition commands on the cell phone.
See your cell phone manufacturer's user
guide to see if the cell phone supports this
feature.
To access contacts stored in the cell phone:
1. Press and hold
b/gfor two seconds.
2. Say “Bluetooth.” This command can be
skipped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
112 Infotainment System
3. Say“Voice.” The system responds “OK,
accessing .”
The cell phone's normal prompt messages
will go through their cycle according to the
phone's operating instructions.
Dual Tone Multi-Frequency (DTMF) Tones
The Bluetooth system can send numbers
and the numbers stored as name tags
during a call. You can use this feature when
calling a menu-driven phone system.
Account numbers can also be stored for use.
Sending a Number or Name Tag During
a Call
1. Press
b/g. The system responds
“Ready,” followed by a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of the
in-vehicle Bluetooth system, it will be
retained indefinitely. This includes all saved
name tags in the phone book and phone
pairing information. For information on how
to delete this information, see the previous
section “Deleting a Paired Phone” and the
previous sections on deleting name tags.
Other Information
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
See Radio Frequency Statement 0260.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0260.
"Made for iPod," and "Made for iPhone,"
mean that an electronic accessory has been
designed to connect specifically to iPod or
iPhone, respectively, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory standards. Please note that the use of this
accessory with iPod or iPhone may affect
wireless performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod
touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
Trial length and service availability may vary
by model, model year or trim. Service will
automatically stop at the end of your trial
subscription period unless you decide to
continue service. If you do not wish to enjoy
your trial, you can cancel by calling the
number below. All SiriusXM services require
a subscription, each sold separately by
SiriusXM after the trial period. Service
subject to the applicable SiriusXM Customer
Agreement and Privacy Policy, visit
www.siriusxm.com (USA) or www.siriusxm.ca
(Canada) to see complete terms and how to
cancel which includes calling 1-866-635-2349
(USA) or 1-888-539-7474 (Canada). Some
services and features are subject to device
capabilities and location availability. Content

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 113
varies by SiriusXM subscription package. All
fees, content and features are subject to
change.
SiriusXM with 360L: Some features,
including steaming content and listening
recommendations, require an active OnStar
Connected Access plan and may vary by
vehicle model. Content varies by SiriusXM
subscription plan. GM connected vehicle
services vary by vehicle model and require
active service plan, working electrical
system, cell reception and GPS signal. See
onstar.com for details and limitations.
SiriusXM, Pandora, Stitcher and all related
logos are trademarks of Sirius XM Radio Inc.
and its respective subsidiaries.
SiriusXM satellite service is only available in
the 48 contiguous United States (and Puerto
Rico with limited availability) and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an“XL” preceding the channel name.
Family-friendly packages are available by
contacting SiriusXM:.USA Customers —See www.siriusxm.com
or call 1-888-601-6296.
.Canada Customers —See
www.siriusxm.ca or call 1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
of its content.
General Requirements: 1. A License Agreement from SiriusXM is required for any product that
incorporates SiriusXM Technology and/or
for use of any of the SiriusXM marks to
be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Sirius XM
Canada Inc.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
114 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . . . . . . . . . . 114
Rear Heating System . . . . . . . . . . . . . . . . . . 116
Rear Climate Control System . . . . . . . . . . . 116
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Maintenance
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Climate Control Systems
The heating, cooling, and ventilation for the vehicle can be controlled with this system.
Vehicles without Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
9: Turn the knob clockwise or
counterclockwise to increase or decrease the
fan speed.
9: Turns the system off. Temperature Control :
Turn the knob
clockwise or counterclockwise to increase or
decrease the temperature inside the vehicle.
Air Delivery Mode Control : Turn the knob
clockwise or counterclockwise to change the
current airflow mode.H: Air is directed to the instrument panel
outlets.

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Climate Controls 119
Operation Tips
.Clear away any ice, snow or leaves from
the air inlets at the base of the
windshield that may block the flow of air
into the vehicle.
.Use of non-GM approved hood deflectors
may adversely affect the performance of
the system.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle.
.Keep the path under the front seats clear
of objects to help circulate the air inside
of the vehicle more effectively.
Maintenance
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be
serviced by trained and certified technicians.
The air conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be replaced
by a new evaporator to ensure proper and
safe operation.During service, all refrigerants should be
reclaimed with proper equipment. Venting
refrigerants directly to the atmosphere is
harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite, or other
health-based concerns.
The air conditioning system requires periodic
maintenance. See
Maintenance Schedule
0 242.