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Driving and Operating 185
4. Push the key all the way in toward thesteering column, then turn the key to
LOCK/OFF.
5. Remove the key.
6. Release the brake pedal.
See your dealer if the key can be removed
in any other position.
Retained Accessory Power (RAP) will remain
active. See Retained Accessory Power (RAP)
0 188.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
If equipped with a locking steering column,
the steering can bind with the front wheels
turned off center, which may prevent key
rotation out of LOCK/OFF. If this happens,
move the steering wheel from right to left
while turning the key to ACC/ACCESSORY.
If this does not work, then the vehicle needs
service.{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, turn off the
vehicle only in an emergency.
In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving: 1. Push the key all the way in toward the steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Push the key all the way in toward the steering column (1), then turn the
ignition to LOCK/OFF (2). 7. Set the parking brake. See
Parking Brake
0 201.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 188.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
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188 Driving and Operating
Warning (Continued)
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
4. Before starting the engine, be sure to unplug and store the cord as it was
before to keep it away from moving
engine parts. If you do not, it could be
damaged.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, see Driving
Characteristics and Towing Tips 0219. 1. Hold the brake pedal down, then set the
parking brake.
See Parking Brake 0201.
2. Hold the button on the shift lever and push the lever toward the front of the
vehicle into P (Park).
3. Be sure the transfer case (if equipped) is in a drive gear —not in N (Neutral).
4. Push the ignition key in, towards the steering column and then turn the
ignition off.
5. Remove the key and take it with you. If you can leave the vehicle with the
ignition key in your hand, the vehicle is
in P (Park).
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
(Continued)
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210 Driving and Operating
Warning (Continued)
.Work if the detection sensor is
covered up, such as with a sticker,
magnet, or metal plate.
.Work if the area surrounding the
detection sensor is damaged or not
properly repaired.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
Audible Alert
Some driver assistance features alert the
driver of obstacles by beeping. To change
the volume of the warning chime, see
“Comfort and Convenience” underVehicle
Personalization 099.
Cleaning
Depending on vehicle options, keep these
areas of the vehicle clean to ensure the best
driver assistance feature performance. Driver
Information Center (DIC) messages may
display when the systems are unavailable or
blocked.
.Front and rear bumpers and the area
below the bumpers
.Front grille and headlamps
.Front camera lens in the front grille or
near the front emblem
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirror
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera above the license
plate
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 339.
Assistance Systems for Parking or
Backing
If equipped, the Rear Vision Camera (RVC)
and Rear Park Assist (RPA) may help the
driver park or avoid objects. Always check
around the vehicle when parking or backing.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when
the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
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Driving and Operating 211
screen sooner, press the Home or Back
button on the infotainment system, shift
into P (Park), or reach a vehicle speed of
approximately 12 km/h (8 mph) while in D
(Drive).
The RVC is under the tailgate handle. The
RVC will not work properly if the tailgate
is down.
1. View Displayed by the Camera
1. View Displayed by the Camera
2. Corners of the Rear Bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may appear on the
infotainment display to show the RPA or
RCTA has detected an object. This triangle
changes from amber to red and increases in
size the closer the object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’field of view, below the
(Continued)
Warning (Continued)
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.
Hitch Guidance
If equipped, this feature displays a single,
centered guideline on the camera display to
assist with aligning a vehicle’s hitch ball
with a trailer coupler. Select the trailer
guidance line button, then align the trailer
guidance line over the trailer coupler.
Continuously steer the vehicle to keep the
guidance line centered on the coupler when
backing. RVC Park Assist overlays will not
display when the trailer guidance line is
active. Hitch Guidance is only available in
Standard View.
To check the trailer when in a forward gear
above 12 km/h (8 mph), touch CAMERA on
the infotainment display to view the rear
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268 Vehicle Care
FusesUsage
F1 BCM 1 –Body Control
Module 1 –Indicator
Dimming Control, Retained
Accessory Power (RAP)
Relay Coil Control, Rear
License Lamp Supply
Voltage, Windshield
Washer Relay Control, Run/
Crank Relay Coil Control,
Cruise/Electronic Torque
Control/Torque Converter
Clutch Brake Signal, Run
Ignition 3 Voltage
F2 –
F3 –
F4 STR/WHL/CNTL –Steering
Wheel Controls
F5 –
BCM 2–Body Control
Module 2 –Interior Lamp
Control, Accessory
Voltage (1), Backup Lamp
Relay Control, Park Lock
Solenoid Control, Trailer
Brake Apply Signal
F6 – Fuses
Usage
F7 –
F8 MIR WNDW MDL –Mirror
Window Module
F9 I/P CLUSTER –Instrument
Panel Cluster
F10 –
F11 BCM 8 –Body Control
Module 8 –Door Lock
Actuator Lock Control 2,
Door Lock Control (2), Door
Lock Actuator Unlock
Control
F12 –
F13 OnStar/HVAC
F14 RDO/INFOTMNT –Radio/
Infotainment
F15 BCM 6 –Body Control
Module 6 –LED Backlight
Dimming Control, Interior
Lamps, Lights Exterior
Reverse/Backup Lamps
Direct Drive, Stop Lamp
Relay Coil Supply Voltage Fuses
Usage
F16 CGM –Communication
Gateway Module
F17 BCM 4 –Body Control
Module 4 –Left Headlamp
Low Beam Supply Voltage,
Right Park Lamp Supply
Voltage, Left Rear Stop
Lamp Supply Voltage, Right
Rear Park Lamp Supply
Voltage
F18 AIRBAG/SDM/AOS MDL –
Airbag/Sensing and
Diagnostic Module/
Automatic Occupant
Sensing Module
F19 –
F20 –
AMP–Amplifier
F21 –
F22 –
F23 DLC/USB FRT –Data Link
Connector/USB Front
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Customer Information 331
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 331
Customer Assistance Offices . . . . . . . . . . . 333
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Online Owner Center . . . . . . . . . . . . . . . . . . 333
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Roadside Assistance Program . . . . . . . . . . 334
Scheduling Service Appointments . . . . . . 336
Courtesy Transportation Program . . . . . 336
Collision Damage Repair . . . . . . . . . . . . . . . 337
Publication Ordering Information . . . . . . 338
Radio Frequency Statement . . . . . . . . . . . 339
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 339
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 340
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 340
Event Data Recorders . . . . . . . . . . . . . . . . . . 341
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Infotainment System . . . . . . . . . . . . . . . . . . 341Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
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Customer Information 341
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0344.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.
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342 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 342
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
OnStar Additional Information
OnStar Additional Information . . . . . . . . 344
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.