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Customer Information 287
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control electric
drive unit performance, to monitor the
conditions for airbag deployment and to
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of energy
consumption or average speed. These
modules may retain personal preferences,
such as radio presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and servicesand to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag

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OnStar 289
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 289
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
OnStar Additional Information
OnStar Additional Information . . . . . . . . 290
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.

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290 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire or a battery jump.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:

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OnStar 293
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.

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Connected Services 295
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s energy level, range or
tire pressure, if factory-equipped with the
Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.

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Index 297
IndexA
Accessories and Modifications . . . . . . . . . . . . 213
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 163
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 174
Add-On Electrical Equipment . . . . . . . . . . . . . . 211
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 290
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 29
Agreements Trademarks and License . . . . . . . . . . . . . . . 138
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Conditioning Regular Operation . . . . . . . . 149
Filter, Passenger Compartment . . . . . . . . 148
Intake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
How Does an Airbag Restrain? . . . . . . . . . . 42
Passenger Sensing System . . . . . . . . . . . . . . 44
What Makes an Airbag Inflate? . . . . . . . . . 42
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
When Should an Airbag Inflate? . . . . . . . . 41
Where Are the Airbags? . . . . . . . . . . . . . . . . 40 Airbags
Adding Equipment to the Vehicle . . . . . . . 47
Passenger Status Indicator . . . . . . . . . . . . . . 84
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 83
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Servicing Airbag-Equipped Vehicles . . . . . . 47
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 19
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 188
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 193
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 235
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Antilock Brake System (ABS) . . . . . . . . . . . . . 168 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Apple CarPlay and Android Auto . . . . . . . . . 130
Armrest Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Assistance Program, Roadside . . . . . . . . . . . . .281
Assistance Systems Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

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298 Index
Assistance Systems (cont'd)Parking and Backing . . . . . . . . . . . . . . . . . . . 184
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Automatic Climate Control System . . . . . . . . . . . . . . . . 144
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . . . . . . . 190
Headlamp System . . . . . . . . . . . . . . . . . . . . . 105
Avoiding Untrusted Media Devices . . . . . . . . 118
B
Battery Charging Electrical Requirements . . . . . . 210
Exterior Lighting Battery Saver . . . . . . . . 109
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Power Protection . . . . . . . . . . . . . . . . . . . . . . 108
Battery - North America . . . . . . . . . . . . 220, 256
Blade Replacement, Wiper . . . . . . . . . . . . . . . 222
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 126, 127
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
System Warning Light . . . . . . . . . . . . . . . . . . 85
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Brakes (cont'd)
Electric Parking Brake . . . . . . . . . . . . . . . . . . 168
Regenerative Braking . . . . . . . . . . . . . . . . . . 170
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Automatic Emergency (AEB) . . . . . . . . . . . 190
Braking System Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . . 191
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 161
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 225 Back-up Lamps . . . . . . . . . . . . . . . . . . . . . . . . . 225
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 225
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 225
License Plate Lamps . . . . . . . . . . . . . . . . . . . 226
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 246
C
Calibration Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
California Perchlorate Materials Requirements . . . 213
California Proposition 65 Warning . . . . . 1, 256
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 184
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 277
Car Wash Mode . . . . . . . . . . . . . . . . . . . . . . . . . 165
Carbon Monoxide Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Management System . . . . . . . . . . . . . . . . . . . . 71
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Charge Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Charging
Delay Override . . . . . . . . . . . . . . . . . . . . . . . . . 200
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Programmable . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Status Feedback . . . . . . . . . . . . . . . . . . . . . . . 201
System Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Utility Interruption . . . . . . . . . . . . . . . . . . . . 210
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Child Restraints
Infants and Young Children . . . . . . . . . . . . . 50
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64, 66
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Child Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . .18

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Index 299
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 229
CleaningExterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Climate Control Systems Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . 79
Collision Damage Repair . . . . . . . . . . . . . . . . . 283
Compartment Underhood . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compressor Kit, Tire Sealant . . . . . . . . . . . . . 250
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 294
Control Traction and Electronic Stability . . . . . . . . 171
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . .154
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Courtesy Transportation Program . . . . . . . . 282
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Text Telephone (TTY) Users . . . . . . . . . . . . 280
Customer Information Publications Ordering Information . . . . . 285
Customer Satisfaction Procedure . . . . . . . . . 278
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 283
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Data Collection OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 287
Daytime Running Lamps (DRL) . . . . . . . . . . . 105
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 153
Delayed Charging Override . . . . . . . . . . . . . . 200
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 296
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 153
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Unit Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . 183
Efficiency Gauge . . . . . . . . . . . . . . . . . . . . . . . . 82
Information Center (DIC) . . . . . . . . . . . . . . . . 99
Selected Operating Modes . . . . . . . . . . . . . 164
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 188
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Hill and Mountain Roads . . . . . . . . . . . . . . 156
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 158
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 155
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 155