Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
Customer Information 287
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control electric
drive unit performance, to monitor the
conditions for airbag deployment and to
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of energy
consumption or average speed. These
modules may retain personal preferences,
such as radio presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and servicesand to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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OnStar 291
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar —such as hills, tall
buildings, tunnels, weather, electrical system design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming
—
may prevent service.
See Radio Frequency Statement 0286.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
OnStar 293
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
304 Index
Reimbursement Program, GMMobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Remote Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Key Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Replacing Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 48
LATCH System Parts After a Crash . . . . . . 64
Seat Belt System Parts after a Crash . . . . 38
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 286
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 287
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 286
Requirements Electrical Battery Charging . . . . . . . . . . . . . 210
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Retained Accessory Power (RAP) . . . . . . . . . 163
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Roadside Assistance Program . . . . . . . . . . . . .281
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 244S
Safety
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Pedestrian Signal . . . . . . . . . . . . . . . . . . . . . . . 73
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . . . . . . 286
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 287
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 286
Safety System Check . . . . . . . . . . . . . . . . . . . . . .37
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Scheduling Appointments . . . . . . . . . . . . . . . . 282
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
How to Wear Seat Belts Properly . . . . . . . 33
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 35
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Replacing after a Crash . . . . . . . . . . . . . . . . . 38
Use During Pregnancy . . . . . . . . . . . . . . . . . . 37
Seats Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 27
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 25
Heated Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Lumbar Adjustment, Front . . . . . . . . . . . . . . 29
Power Adjustment, Front . . . . . . . . . . . . . . . 28
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 28 Securing Child Restraints . . . . . . . . . . . . . . 64, 66
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Self-Sealing Tires . . . . . . . . . . . . . . . . . . . . . . . . . 235
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Accessories and Modifications . . . . . . . . . 213
Doing Your Own Work . . . . . . . . . . . . . . . . . 213
Electric Parking Brake Light . . . . . . . . . . . . . 85
Maintenance Records . . . . . . . . . . . . . . . . . . 275
Maintenance, General Information . . . . . 270
Parts Identification . . . . . . . . . . . . . . . . . . . . . 276
Scheduling Appointments . . . . . . . . . . . . . . 282
Vehicle Soon Light . . . . . . . . . . . . . . . . . . . . . . 85
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 47
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 193
Signals, Turn and Lane-Change . . . . . . . . . . . 106
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . 115
Specifications and Capacities . . . . . . . . . . . . . 277
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Sport Mode Light . . . . . . . . . . . . . . . . . . . . . . . . . 86