Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
270 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 270
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . . 271
Multi-Point Vehicle Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . . . . . . . . . . . . . 272
Owner Checks and Services
Owner Checks and Services . . . . . . . . . . . . 272
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and Lubricants . . . 273
Maintenance Replacement Parts . . . . . . . 274
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 275
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as tire rotations and
additional maintenance items like tires,
brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition.
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Service and Maintenance 271
The Additional Required Services are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0158.
.Are driven on reasonable road surfaces
within legal driving limits.
See “Additional Required Services” in the
Maintenance Schedule 0271.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See Doing Your
Own Service Work 0213.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important. Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the
wheel alignment. See
When It Is Time for
New Tires 0245 and
Wheel Replacement 0248.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 272.
.Lubricate body components. See Exterior
Care 0262.
Additional Required Services
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every 24 months, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter. Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See
Gas Strut(s)0224.
Every 240 000 km (150,000 mi)
.Drain and fill vehicle coolant circuits. Or
every five years, whichever comes first.
See Cooling System 0217.
Owner Checks and Services
Every Five Years
.Replace brake fluid.
Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
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Service and Maintenance 275
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed
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280 Customer Information
From U.S. Virgin Islands:
1-800-496-9994
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with Chevrolet by dialing:
1-800-833-2438. TTY users in Canada can dial
1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0276.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit chevrolet.com and create an account
today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
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282 Customer Information
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Contact Chevrolet Roadside Assistance for
Trip Interruption eligibility at the time of
vehicle disablement.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian Vehicles
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km (93 mi) from where
the trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner's responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), Federal Emission,
Extended Powertrain or Electric specific
warranties in both the U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and
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Customer Information 285
Choose a reputable repair facility that uses
quality replacement parts. See“Collision
Parts” earlier in this section.
In a crash, the sensing system may shut
down the high voltage system. See Battery -
North America 0220 for important safety
information. If an airbag has inflated, see
What Will You See after an Airbag Inflates?
0 42.
If the vehicle is damaged from a crash,
flood, fire, or other event it may be
necessary to have the vehicle inspected. See
Battery - North America 0220 for important
safety information.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty. Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
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Connected Services 295
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s energy level, range or
tire pressure, if factory-equipped with the
Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
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302 Index
Lights (cont'd)Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Brake System Warning . . . . . . . . . . . . . . . . . 85
Charging System . . . . . . . . . . . . . . . . . . . . . . . 84
Cruise Control Light . . . . . . . . . . . . . . . . . . . . . 89
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 85
Gauges and Indicators . . . . . . . . . . . . . . . . . . 79
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 86
One-Pedal Driving . . . . . . . . . . . . . . . . . . . . . . . 89
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 82
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Service Electric Parking Brake . . . . . . . . . . . 85
Service Vehicle Soon . . . . . . . . . . . . . . . . . . . . 85
Sport Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 88
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Vehicle Ready . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17 Locks (cont'd)
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . .55
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 29
Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
M
MaintenanceAir Conditioning Regular Operation . . . . 149
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . 271 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Media
Avoiding Untrusted Devices . . . . . . . . . . . . . 118
Messages Propulsion Power . . . . . . . . . . . . . . . . . . . . . . 101
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Mirrors Automatic Dimming Rearview . . . . . . . . . . 22
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 22 Mirrors (cont'd)
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 22
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mode Car Wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Driver Selected . . . . . . . . . . . . . . . . . . . . . . . . 164
Monitor System, Tire Pressure . . . . . . . . . . . 240
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . . 118
Multi-Point Vehicle Inspection (MPVI) . . . . 272N
Navigation
Connected Services . . . . . . . . . . . . . . . . . . . . 294
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . . 161
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Older Children, Restraints . . . . . . . . . . . . . . . . . 49
One-Pedal Driving . . . . . . . . . . . . . . . . . . . . . . . . 167
One-Pedal Driving Light . . . . . . . . . . . . . . . . . . . 89
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 280
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Additional Information . . . . . . . . . . . . . . . . . 290
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 290
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 290