Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
16404388) - 2023 - CRC - 3/7/22
218 Vehicle Care
1. Cabin Heating Coolant Reservoir
2. High Voltage Battery Coolant Reservoir
3. SPIM, APM, and Charger ModuleCoolant Reservoir
1. Park on a level surface and turn thevehicle off.
2. After the system has completely cooled, check that the coolant level is at the cold
fill mark on the reservoirs.
3. If the coolant level is not visible or needs to be adjusted within the reservoirs,
contact your dealer.
Washer Fluid
What to Use
When windshield washer fluid is needed, be
sure to read the manufacturer's instructions
before use. If operating the vehicle in an
area where the temperature may fall below
freezing, use a fluid that has sufficient
protection against freezing.
Adding Washer Fluid
Open the cap with the washer symbol on it.
Add washer fluid until the tank is full. See
Underhood Compartment Overview 0216 for
reservoir location.
Caution
.Do not use washer fluid that contains
any type of water repellent coating.
This can cause the wiper blades to
chatter or skip, and may also clog the
washer nozzle.
(Continued)
Caution (Continued)
.Do not use engine coolant (antifreeze)
in the windshield washer. It can
damage the windshield washer system
and paint.
.Do not mix water with ready-to-use
washer fluid. Water can cause the
solution to freeze and damage the
washer fluid tank and other parts of
the washer system.
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 221
Warning (Continued)
structure or anything that can burn.
Ventilate the vehicle by opening a
window or a door.
Contact Customer Assistance as soon as
possible to determine whether an
inspection is needed. SeeCustomer
Assistance Offices 0279.
If the vehicle is in a crash, the sensing
system may shut down the high voltage
system. When this occurs, the high voltage
battery is disconnected and the vehicle will
not start. The SERVICE VEHICLE SOON
message in the Driver Information Center
(DIC) will display. Before the vehicle can
operate again, it must be serviced at your
dealer. If a crash occurs or an airbag(s)
inflates, see “If a Crash Occurs” under
Collision Damage Repair 0283 and
What Will You See after an Airbag Inflates?
0 42 for additional information.
Keep the vehicle plugged in, even when fully
charged, to keep the high voltage battery
temperature ready for the next drive. This is
important when outside temperatures are
extremely hot or cold. Propulsion power may be reduced in
extremely cold temperatures, or if the high
voltage battery is too cold. The message
BATTERY TOO COLD, PLUG IN TO WARM will
display.
A vehicle cover, which can reduce sun
loading on the vehicle and improve high
voltage battery life, is available from your
dealer.
See
Radio Frequency Statement 0286.
Vehicle Storage
The best way to store the vehicle for any
length of time is to plug in the charge cord
and leave it plugged in. The vehicle
monitors and maintains the 12-volt battery
daily. It is okay to leave the vehicle plugged
in for extended periods of time. Once
charged to full, very little energy is required
to maintain the 12-volt battery and high
voltage battery.
If it is not possible to charge the vehicle
with the charge cord left plugged in, be sure
to fully charge the high voltage battery
before storing. The vehicle will stop
maintenance of the 12-volt battery if the
high voltage battery state of charge gets
too low. When storing the vehicle on a long-term
basis:
‐
Keep the high voltage battery state of
charge at 30%.
‐ Attach an AGM/VRLA compatible battery
tender or trickle charger to the 12-volt
battery.
‐ Keep the remote key more than 3 m
(10 ft) away from the vehicle.
12–volt Battery{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. Always wear
eye protection. See Jump Starting - North
America 0256 for tips on working around
a battery without getting hurt.
A trickle charger may be attached to the
12-volt battery terminals or trickle charge
from the underhood remote positive (+) and
negative (–) terminals. See Jump Starting -
North America 0256 for location of these
terminals.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Customer Information 281
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
From the U.S., call 1-888-811-1926; Text
Telephone (TTY): 1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number.
.Telephone number of your location.
.Location of the vehicle.
.Model, year, color, and license plate
number of the vehicle.
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle.
.Description of the problem.
Coverage
Tow services are covered under the EV
Component Coverage warranty. For details
on additional Roadside coverage, contact
Chevrolet Roadside Assistance.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Tow from a Public Road or Highway: Tow
to the nearest certified Chevrolet EV
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
If the vehicle is out of charge, Roadside
will tow the vehicle to the nearest
charging station or to the customer’s
home, whichever is closest.
.Flat Tire Change: If the tire has been
separated from the wheel, has damaged
sidewalls, or has a large puncture, the tire
is too severely damaged for the self
sealing tire to be effective and the vehicle
will have to be towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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OnStar 289
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 289
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
OnStar Additional Information
OnStar Additional Information . . . . . . . . 290
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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290 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire or a battery jump.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada-
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292 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without being started. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0211. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These