2023 CADILLAC ESCALADE navigation update

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
144 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Steering Wheel Controls . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . . 147
Software Updates . . . . . . . . . . . . . . . . . . . . . 150
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 150
HD Radio Technology . . . . . . . . . . . . . . . . . . 151
Radio Data System (RDS) . . . . . . . . . . . . . . 152
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 152
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 154
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 154
Audio Players
Avoiding Untrusted Media Devices . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 156
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . 157
Navigation
Using the Navigation System . . . . . . . . . . 163
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Navigation Symbols . . . . . . . . . . . . . . . . . . . 167
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Global Positioning System (GPS) . . . . . . . 171Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 172
Problems with Route Guidance . . . . . . . . 172
If the System Needs Service . . . . . . . . . . . 173
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 173
Database Coverage Explanations . . . . . . . 173
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 173
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 178
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Apple CarPlay and Android Auto . . . . . . . 182
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 190
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
172 Infotainment System
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0172 and
If the System Needs Service 0173.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during high-speed
driving.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. See Maps
0 166.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 173
a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.cadillac.com/learn.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. SeeMap Data
Updates 0173.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, and phone. This feature can be
started by pressing
gon the steering
wheel.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches, such as a song or artist to
play from a media device, would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by touching one or two options,
and are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks.
If your language supports it, try stating a
one-shot command, such as “Directions to
address province>.” Do not include the ZIP code
while stating the address during the
command. Another example of a one-shot Destination Entry command is,
“Directions to
Place of Interest at .” If these
commands do not work, try saying, “Take
me to Place of Interest” or“Find address”
and the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
OnStar 439
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 439
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
OnStar Additional Information
OnStar Additional Information . . . . . . . . 440
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.cadillac.com/learn or
press
Q.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
440 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
OnStar 441
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar —such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or jamming
—
may prevent service.
See Radio Frequency Statement 0435.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
OnStar 443
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0334. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status, identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
458 Index
TransmissionAutomatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . 345
Temperature Gauge . . . . . . . . . . . . . . . . . . . . 110
Transportation Program, Courtesy . . . . . . . 432
Transporting a Disabled Vehicle . . . . . . . . . . . . . . . . . . . . . 401
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
TTY Users Customer Assistance . . . . . . . . . . . . . . . . . . . 429
Turn and Lane-Change Signals . . . . . . . . . . . 140
U
Uniform Tire Quality Grading . . . . . . . . . . . . 384
Universal Remote System . . . . . . . . . . . . . . . . . 131
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Using
Infotainment System . . . . . . . . . . . . . . . . . . 147
Navigation System . . . . . . . . . . . . . . . . . . . . . 163
This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
V
VehicleAhead Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 118 Vehicle (cont'd)
Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Automatic Hold . . . . . . . . . . . . . . . . . . . . . . . . 237
Automatic Hold Light . . . . . . . . . . . . . . . . . . . 117
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Data Recording and Privacy . . . . . . . . . . . . 436
Identification Number (VIN) . . . . . . . . . . . . 423
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . . 131
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . . . . . . 29
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . 173
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 111
W
Warning
Brake System Light . . . . . . . . . . . . . . . . . . . . . 115 Warning (cont'd)
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . 139
Lights, Gauges, and Indicators . . . . . . . . . 106
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Wheels Alignment and Tire Balance . . . . . . . . . . . . 385
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
When It Is Time for New Tires . . . . . . . . . . . 382
Where to Put the Restraint . . . . . . . . . . . . . . . 79
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Wiper Blade Replacement . . . . . . . . . . . . . . . . . . . . 356
Rear Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . . 104