
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 159
Customer Owned Bluetooth Headphones
The RSI system supports Bluetooth
headphones. Up to four Bluetooth
headphones can be paired to each REAR
SCREEN. This screen provides a list of all
Bluetooth headphones that have been paired
to the RSI system, as well as control over
their use and settings. New Bluetooth
headphones can be connected, or the
Bluetooth headphone settings can be
changed from or on this screen.
To pair Bluetooth headphones to one of the
rear screens:1. Select Bluetooth Headphones or touch
Xfrom the desired Rear Screen
Home Page.
2. Select Connect Headphones.
3. Make sure the Bluetooth headphones are in pairing mode. Once recognized by the
system, the Bluetooth headphones are
displayed on the list of Available
Headphones.
4. Select the Bluetooth headphones from the list. The headphones may need to be
unpaired from your phone before pairing
to the RSI. 5. Once a headphone is paired, touch
options for that headphone to access the
menu where the headphone can be
renamed, connected, disconnected, or to
forget.
Provided Bluetooth Headphones
{Warning
The headphones have a built-in
rechargeable lithium ion battery pack
that presents a serious fire hazard if
damaged, defective, or improperly used.
To avoid battery leakage and/or a
potential fire:
.Do not attempt to burn, crush, or cut
the battery
.Do not expose the battery to
environments with extremely low air
pressures or temperatures above 60 °C
(140 °F)
.Do not charge the battery at
temperatures above 45 °C (113 °F)
.Do not charge the battery if the
headphones are defective or damaged
Caution
Do not store the headphones in heat or
direct sunlight. This could damage the
headphones and repairs would not be
covered by the vehicle warranty. Storage
in extreme cold can weaken the batteries.
Keep the headphones stored in a cool,
dry place.
Batteries in this product should not be
disposed of with household waste. Batteries
should be recycled at an appropriate facility.
Contact local authorities for details on
recycling.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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162 Infotainment System
The Rear Screens may be powered on or off
from the Rear Media App. Touch Screen 1 or
Screen 2 to select a screen. Touch summary
to view both Rear Screens together.
Touching the Power icon next to the
highlighted screen icon turns that screen on
or off.
The audio for the rear users can be muted
by the front user by pressing the mute icon
associated with the left or right rear screen
on the Rear Media App screen, or both rear
screens by pressing the MUTE ALL button.
The current source from the desired Rear
Screen can also be shown on the other Rear
Screen by pressing the Share button on the
lower right side of the RSI screens.
Source Selecting from the Rear Media App
Sources may be selected for the highlighted
Rear Screen. Select Sources from the Rear
Media App screen, then select from the list
of available sources shown on the RSI
Sources screen.Summary View
1. Current source for rear screens.
2. Touch to lock rear screen from touchinputs.
3. Touch to mute the rear screen audio.
4. Touch to power rear screen on or off.
Screen Detail View without Content
Playing
1. Shows source name. 2. Touch to close an app on the rear
screen.
3. Touch to have the audio play through the vehicle’s interior speakers.
4. Touch to change video sources.
Screen Detail View with Content Playing
1. Art shown for current content playing.
2. Touch to close an app on the rear screen.
3. Touch to have the audio play through the vehicle’s interior speakers.
4. Share to Screen.
5. Touch to play or pause the currently playing content.
6. Touch to change video sources.
Rear Media Settings
From the Rear Media page, touch Settings to
access the settings menu.

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Infotainment System 163
The menu may contain the following:
Remember Screen Power Status
Select to have rear screens automatically
power on when the vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for the
individual rear screens.
Allowed Applications
Select to choose which applications are
visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear Media Terms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.
RSI Troubleshooting
No power :The ignition might not be on or
in accessory mode. There is no sound from the headphones
with the indicator light on :
Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the left side of
the infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Personalized Navigation.
Personalized Navigation (If Equipped)
If Personalized Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Personalized Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.

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Infotainment System 165
.Navigation Privacy: See“Personalized
Navigation (If Equipped)” previously in
this section.
.About
To exit a list, touch
Sin the upper left
corner to go back to the main map view
Make sure to set up preferences before
setting a destination and starting active
guidance.
Map Preferences
Touch to choose between basic map feature
configurations:
Map Colors
.Day (Light)
.Night (Dark)
.Auto –Touch to automatically change
modes based on lighting conditions.
3D Landmark (Default is On) : Touch On or
Off. When turned on, the system will
display all 3D Landmarks on the map
depending on the zoom level.
3D Buildings (Default is Off) : Touch On or
Off. When turned on, the system will
display all of the possible 3D building shapes
on the map depending on the zoom level. Show Terrain in 3D (Default is Off) :
If equipped, touch On or Off. When turned
on, the system will display terrain
information on the map in 3D view.
Auto-Zoom (Default is On) :
Touch On or
Off. When turned on, the system will
automatically adjust the zoom level when
the vehicle is approaching a turn. After the
turn is completed, the system automatically
brings the zoom back to the originally set
level. If the vehicle is approaching a turn
with the next turn occurring shortly after,
the Auto-Zoom will remain on until both
turns are completed.
Preferred Route
To access, touch Settings, then More
Settings, and then Preferred Route.
Choose from two different route options:
Fastest or Eco-Friendly.
.Fastest would be the route with the
shortest drive time.
.Eco-Friendly would be the most
fuel-efficient route.
Avoid on Route
To access, touch Settings, and then Avoid on
Route. Choose any of the road features to avoid
while on route:
.Highways
.Unpaved Roads
.Ferries
.Carpool Lanes
.Toll Roads
.Tunnels
.Country Borders
Navigation Voice Control
Touch to access the voice control setting
display.
.Navigation Volume –To adjust the
volume level, use the sliding bar on the
Navigation screen. If the voice guidance
prompt is being heard, volume can also
be adjusted using the knob on the center
stack or the volume switch on the
steering wheel.
.Directional Navigation Prompts –Allows
prompts to play on the left or right side
of the vehicle depending on the direction
of the upcoming turn. This can be turned
on or off.
.Navigation Voice Prompt Level during a
Call. Options available are:
‐ Full Prompt (Selected by default)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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186 Infotainment System
About
Shows the infotainment system software
information.
Display Optimization
Touch to adjust the screen for best quality.
Running Applications
Shows a complete list of applications that
are currently running on the infotainment
system.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.
Vehicle
The menu may contain the following:
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code. Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Teen Driver
See
Teen Driver 0187.
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.
Buckle to Drive
This feature can prevent shifting out of Park
when the driver, and if applicable the front
passenger, seat belt is not buckled. See
Buckle To Drive 056.
Super Cruise Lane Change
See Super Cruise 0258.
Driver Mode Customization
See “Driver Mode Customization” inDriver
Mode Control 0240.
Climate
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings. Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Running Boards
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.
Remote Key Relearn
This sets up a new or forgotten key for use
in the vehicle. Place the key in the
transmitter pocket. Make sure vehicle is
parked and touch Start.

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Infotainment System 189
or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise, if equipped, is not available.
.Enhanced Low Fuel Warning (if equipped)
–When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer if equipped with
Automatic Emergency Braking.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per
vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven –the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.
.Wide Open Throttle –the number of
times the accelerator pedal was pressed
nearly all the way down.
.Forward Collision Alerts (if equipped) –
the number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential risk for
a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts (if equipped)– the
number of times the driver was alerted
for following a vehicle ahead too closely.
Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi).
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear PIN and All Teen Driver Keys
from the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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198 Climate Controls
Automatic Operation
The system automatically controls the fan
speed, air delivery, air conditioning, and
recirculation in order to heat or cool the
vehicle to the desired temperature.
When AUTO is underlined, the system is in
full automatic operation. If the air delivery
mode or fan setting is manually adjusted,
the auto indicator turns off and the display
will show the selected settings. Auto
operation can be turned off individually for
climate settings.
For automatic operation:1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Then adjust the
temperature as needed for best comfort.
To improve fuel efficiency and to cool the
vehicle faster, recirculation may be
automatically selected in warm weather. The
recirculation light will not come on. Press
@to select recirculation; press it again to
select outside air.
English units can be changed to metric units
through the instrument cluster. See “Cluster
Options Menu” underInstrument Cluster
0 107. OFF :
Press OFF to turn the fan on or off.
When off is selected, the system will stop
air from flowing into the cabin. If on is
selected or any other buttons are pressed,
the climate control system will turn on and
operate at the current setting.
y/z: The temperature can be adjusted
separately for the driver and the passenger.
Press to decrease or lift to increase the
temperature. Press or lift and hold to rapidly
increase or decrease the temperature.
SYNC : Touch SYNC on the climate control
display to link all climate zone settings to
the driver settings. Adjust the driver side
temperature control to change the linked
temperature. When the passenger setting is
adjusted, the SYNC underline turns off.
Rear : Touch Rear on the infotainment
screen to open the rear climate control
screen. The rear climate control settings can
now be adjusted from the front
passenger area.
Manual Operation
z 9 y: Press to decrease or lift to
increase the fan speed. Press or lift and hold
the fan controls to adjust speed more
quickly. The fan speed setting displays. Any
adjustment of the fan speed cancels automatic fan control and the fan can be
controlled manually. Press AUTO to return
to automatic operation.
To turn off the fan and climate control
system, press OFF on the center stack
climate controls. The airflow will be blocked
from entering in all air delivery modes,
except defrost.
The maximum automatic fan speed can be
set to low, medium, or high. To adjust the
automatic fan speed select Settings >
Vehicle > Climate > Auto Fan Speed.
Air Delivery Mode Control :
When the
climate information is displayed, press the
desired air delivery mode on the climate
control display to change the direction of
the airflow. The selected air delivery mode
button is lit. Pressing any of the air delivery
buttons cancels automatic air delivery
control and the direction of the airflow can
be controlled manually. Press AUTO to
return to automatic operation.
To change the current mode, select one of
the following:z: Air is directed to the windshield,
outboard a/c outlets, and side window
outlets.

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Climate Controls 199
Y:Air is directed to the instrument panel
outlets.
[: Air is primarily directed to the floor
outlets, with some air directed to the
windshield, outboard a/c outlets, and side
window outlets.
d: Clears the windshield of fog or frost
more quickly. Air is directed to the
windshield. Press
dto turn on or off.
Changing the air delivery mode also turns
the defrost off.
A/C : Touch AC on the climate control
display to turn the automatic air
conditioning on or off. If the fan is turned
off or the outside temperature falls below
freezing, the air conditioner will not run.
Press AUTO to return to automatic operation
and the air conditioner runs as needed.
Automatic Air Recirculation : When the
AUTO indicator light is on, the air is
automatically recirculated as needed to help
quickly cool the inside of the vehicle.
@: Press to alternate between
recirculating air inside the vehicle or pulling
in outside air. The indicator light on the
button is lit when recirculation mode is active. This helps to quickly cool the air
inside the vehicle and reduce the entry of
outside air and odors.
Pressing this button cancels automatic
recirculation. Press AUTO to return to
automatic operation; recirculation runs
automatically as needed.
Manual recirculation mode is not available
when in Defrost or some air distribution
modes with air to the windshield.
Auto Defog :
The climate control system
uses a sensor to automatically detect high
humidity inside the vehicle. When high
humidity is detected, the climate control
system may adjust to outside air supply,
turn on the air conditioner, and direct more
air to the windshield. If the climate control
system does not detect possible window
fogging, it returns to normal operation. To
turn Auto Defog off or on, select Settings >
Climate > Auto Defog > Select ON or OFF.
Rear Window Defogger
K: Press to turn the rear window defogger
on or off. An indicator light on the button
comes on to show that the rear window
defogger is on. The rear window defogger only works when
the vehicle is on. The defogger turns off if
the vehicle is turned off or to
accessory mode.
To turn Auto Rear Defog off or on, select
Settings > Climate > Auto Rear Defog >
Select ON or OFF. When Auto Rear Defog is
selected, the rear window defogger turns on
automatically when the vehicle is first
started in cold weather and turns off when
the vehicle is warmed.
The heated outside rearview mirrors turn on
when the rear window defogger button is
on and help to clear fog or frost from the
surface of the mirrors.
Caution
Do not try to clear frost or other material
from the inside of the front windshield
and rear window with a razor blade or
anything else that is sharp. This may
damage the rear window defogger grid
and affect the radio's ability to pick up
stations clearly. The repairs would not be
covered by the vehicle warranty.
Driver and Passenger Heated and Cooled
Seats : Press
Ior+to heat the driver or
passenger seatback only.