Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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16 Keys, Doors, and Windows
To lock or unlock the doors from inside the
vehicle:
.PressQorKon a power door lock
switch.
.Pull the front door handle once to unlock
and open it. Pull the rear door handle
once to unlock it and again to open it.
To lock or unlock the doors from outside the
vehicle:
.PressQorKon the remote key.
.Use the mechanical key in the driver
door. The key cylinder is covered by a
cap. See “Driver Door Key Lock Cylinder
Access” later in this section.
Keyless Access
The remote key must be within 1 m (3 ft) of
the liftgate or door being opened or locked.
To unlock and open any door, press the
touchpad on the inside grip area of the
outside door handle. Touch the sensor on
the front outside door handle to lock. See
“Keyless Access Operation” inRemote Key
Operation 08.
Driver Door Key Lock Cylinder Access (In Case
of Dead Battery)
To access the driver door key lock cylinder
and unlatch the door: 1. Remove the mechanical key from the remote key.2. Insert the mechanical key into the slot atthe bottom of the handle and push
upward all the way until the cover frees.
Do not pry or pull on the key.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 17
3. Remove the cover.
4. Insert the mechanical key in the cylinder.
5. Turn the mechanical key clockwise untilit stops.
6. Slowly turn the mechanical key counterclockwise while pulling the
handle to unlatch the door.
7. Repeat steps 4 and 5 if the door does not fully open.
To replace the cap: 1. Align the top edge of the cover to the handle.
2. Turn downward to snap cover intoposition.
3. Check to ensure cap is fully seated.
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock cylinder
from being forced open. To reset the lock
cylinder, ensure the correct key is fully
inserted into the lock cylinder. Rotate the
key until you feel the lock cylinder click
back into place. Remove the key and
reinsert fully, rotate the key to unlock the
vehicle.
Soft-Close/Cinching
{Warning
You or others could be injured if caught
in the path of a closing door. Make sure
the area is clear when using the
automatic soft-close/cinching feature.
If equipped, to close any door, gently push
or pull it until the power cinch motor draws
the door the rest of the way closed and
latches. Pull the handle during a soft-close
to cancel the cinching and re-open the door.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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18 Keys, Doors, and Windows
Power Door Locks
PressQorKon the remote key. See
Remote Key Operation 08.
Q:Press to lock the doors. The indicator
light in the switch will illuminate when
locked.
K: Press to unlock the doors.
The fuel door is also locked or unlocked
using these features. Security Status indicator
A light on the upper surface of the driver's
door trim is used to indicate vehicle security
status.
This light will be OFF any time the ignition
is ON, except momentarily when vehicle
doors are locking.
Solid :
Indicates securing with doors closed.
Fast Flash : Indicates securing with
doors open.
Slow Flash : Indicates battery conserving
secured state.
No light : Indicates unsecured state.
Delayed Locking
This feature delays the actual locking of the
doors until five seconds after all doors are
closed.
When
Qis pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating that delayed
locking is active.
The doors will then lock automatically
five seconds after all doors are closed. If a
door is reopened before five seconds have
elapsed, the five-second timer will reset once
all the doors are closed again.
Press
Qon the door lock switch again,
or press
Qon the remote key, to override
this feature and lock the doors immediately.
This feature can also be programmed. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Power
Door Locks”.
Automatic Door Locks
The doors will lock automatically when all
doors are closed, the ignition is on, and the
vehicle is shifted out of P (Park).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 19
If a vehicle door is unlocked and then
opened and closed, the doors will lock either
when your foot is removed from the brake
or the vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.PressKon the power door lock switch.
.Shift the transmission into P (Park).
Automatic door locking cannot be disabled.
Automatic door unlocking can be
programmed. To view available settings for
this feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Power Door Locks”.
Lockout Protection
If the ignition is on or in accessory mode
and the power door lock switch is pressed
with the driver door open, all the doors will
lock and only the driver door will unlock.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check for remote keys
inside. If a remote key is detected and the
number of remote keys inside has not
reduced, the driver door will unlock and the
horn will chirp three times. This can be manually overridden by pressing
and holding
Qon the power door lock
switch
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
The safety lock is on the inside edge of the
rear doors. To use the safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door. To open a rear door when the safety lock
is on:
1. Unlock the door by activating the inside handle, by pressing the power door
unlock switch, or by using the
remote key.
2. Open the door from the outside.
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.
Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle if it
is driven with the liftgate or trunk/hatch
open, or with any objects that pass
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 21
.Press8on the overhead console. The
driver door must be unlocked or locked
without the security armed.
.Press the emblem under the liftglass,
after unlocking all doors. A locked vehicle
can be opened if the remote key is within
1 m (3 ft) of the emblem.
.Presslon the bottom edge of the
liftgate next to the latch to close.
Press any liftgate button, the emblem,
or
bon the remote key while the liftgate
is moving to stop it. Pressing any liftgate
button or pressing
btwice quickly on the
remote key restarts the operation in the
reverse direction. Pressing the emblem will
restart the motion, but only in the opening
direction.
Caution
Manually forcing the liftgate to open or
close during a power cycle can damage
the vehicle. Allow the power cycle to
complete. The power liftgate may be temporarily
disabled in extremely low temperatures,
or after repeated power cycling over a short
period of time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of P (Park) while
the power function is in progress, the
liftgate will continue to completion. If the
vehicle is accelerated before the liftgate has
completed moving, the liftgate may stop or
reverse direction. Check for Driver
Information Center (DIC) messages and make
sure the liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically closes
after a power opening cycle, it indicates that
the system is reacting to excess weight on
the liftgate or a possible support strut
failure. A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight. If the
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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22 Keys, Doors, and Windows
the falling liftgate detection feature. Allow
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgate
operation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate. This will allow
normal power operation functions to
resume.
If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:1. Select MAX or 3/4 mode and power open the liftgate. 2. Stop the liftgate movement at the
desired height by pressing any liftgate
button. Manually adjust the liftgate
position if needed.
3. Press and hold
lon the bottom edge
of the liftgate next to the latch on the
outside of the liftgate until the turn
signals flash and a beep sounds. This
indicates the setting has been recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
Manual Operation
Select OFF to manually operate the liftgate.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
To open the liftgate, pressKon the power
door lock switch or press
Kon the remote
key twice to unlock all doors, then press the
emblem. Once opened, raise the liftgate
using the handle on the interior
bottom edge.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 23
Press the button above the license plate to
open the liftglass, or press
ctwice quickly
on the remote key. Do not leave the
liftglass open when raising the liftgate.
There will be a delay in the release of the
liftglass if there is an attempt to open it
while the rear wiper is in motion.
Use the pull cup to lower and close the
liftgate. Do not press the emblem while
closing the liftgate. This will cause the
liftgate to be unlatched. The liftgate can be opened when locked if
the remote key is within 1 m (3 ft) of the
emblem. See
Remote Key Operation 08.
The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged.
Hands-Free Operation
If equipped, the liftgate may be operated
with a kicking motion near the center of the
rear bumper at the location of the projected
logo. The remote key must be within 1 m
(3 ft) of the rear bumper to operate the
power liftgate hands-free.
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
switches.
The hands-free feature can be customized.To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Comfort
and Convenience”. Choose from the
following: On-Open and Close :
The kicking motion is
activated to both open and close the
liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
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Keys, Doors, and Windows 27
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving.
Disable the power assist steps before jacking
or placing any object under the vehicle. Too
much ice buildup may prevent deployment
of the power assist steps. Check the step
position before exiting the vehicle. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use. Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of
the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
The power assist steps can be extended or
retracted for cleaning. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Remote Lock, Unlock,
Start.
Enable/Disable
The power assist steps can be enabled or
disabled. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the driver door near
the window, indicates the status of the
system. See
Power Door Locks 018
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the remote key.
.Use the Keyless Access system.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash. Pressing
Qon the remote