Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Vehicle Care 401
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
6. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the
vehicle has one. Negative (−) will go to a
heavy, unpainted metal engine part or to
a remote negative (−) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(−) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (−) cable to the negative (−)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the discharged battery
positive (+) terminal. 8. Do not let the other end touch metal.
Connect it to the good battery
positive (+) terminal. Use a remote
positive (+) terminal if the vehicle
has one.
9. Connect one end of the black negative (−) cable to the good battery negative
(−) terminal. Use a remote negative (−)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step.
10. Connect the other end of the negative (−) cable to the discharged battery
negative (−) grounding point.
11. Start the vehicle with the good battery and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or an
electronic shifter. In the event of a loss of
12-volt battery power, the electric parking
brake cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
402 Vehicle Care
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye. The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to
“Car Wash Mode” underAutomatic
Transmission 0225 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or the
engine will not start, the vehicle will not
move. Try to jump start the vehicle. Refer
to Jump Starting - North America 0398
and if the jump start is successful, retry
the “Car Wash Mode” procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the non-rolling
tires to prevent vehicle damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Customer Information 431
Cadillac Owner Privileges™
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Cadillac
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with a spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Service: If
your trip is interrupted due to a warranty
failure, incidental expenses may be reimbursed during the Powertrain
warranty period. Items considered are
hotel, meals, and rental car or a vehicle
being delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside Assistance
(U.S. Only)
Cadillac's exceptional Roadside Assistance is
more than an auto club or towing service.
It provides every Cadillac owner in the
United States with the advantage of
contacting a Cadillac advisor and, where
available, a Cadillac trained dealer technician
who can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership. If beyond
this radius, we will arrange to have your car
towed to the nearest Cadillac dealership.
Each technician travels with a specially
equipped service vehicle complete with the
necessary Cadillac parts and tools required
to handle most roadside repairs.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel delivery: Reimbursement is up to 7
liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment. Items
considered are hotel, meals, and rental
car or a vehicle being delivered back to
the customer, up to 800 km.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
440 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
452 Index
Heated (cont'd)Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 98
Ventilated Front Seats . . . . . . . . . . . . . . . . . . 47
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197, 200
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 123
High-Speed Operation . . . . . . . . . . . . . . . . . . . 375
Hill and Mountain Roads . . . . . . . . . . . . . . . . . 213
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 237
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Wear Seat Belts Properly . . . . . . . . . .57
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197, 200
I
If the System Needs Service . . . . . . . . . . . . . . 173
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 219
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 118
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Indicators
Warning Lights and Gauges . . . . . . . . . . . . 106
Infants and Young Children, Restraints . . . . .75
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 435
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Infotainment
Using the System . . . . . . . . . . . . . . . . . . . . . . 147
Infotainment System . . . . . . . . . . . . . . . . . . . . 438 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 417
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 107
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .32
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 144
J
Jump
Starting - North America . . . . . . . . . . . . . . . 398
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 8
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 370
LampsCornering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 137
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 134
Exterior Lamps Off Reminder . . . . . . . . . . 136 Lamps (cont'd)
Exterior Lighting Battery Saver . . . . . . . . 143
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
High/Low Beam Changer . . . . . . . . . . . . . . 136
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . . . . . 294
Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . . . . 298
Keep Assist Light . . . . . . . . . . . . . . . . . . . . . . . 117
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 59
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 86
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Leveling Control Headlamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Lighting Adaptive Forward . . . . . . . . . . . . . . . . . . . . . . 138
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Illumination Control . . . . . . . . . . . . . . . . . . . 140
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359