Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
310 Vehicle Care
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
(Continued)
Caution (Continued)
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary. If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America
0307.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Customer Information 339
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Buick dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7
liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment.
.Alternative Service:
If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
OnStar 347
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Index 359
Hill and Mountain Roads . . . . . . . . . . . . . . . . 188
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 207
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How to Wear Seat Belts Properly . . . . . . . . . 45
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177, 179
I
If the System Needs Service . . . . . . . . . . . . . . 151
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 194
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
IndicatorPedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . 104
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . 104
Indicators Warning Lights and Gauges . . . . . . . . . . . . . 92
Infants and Young Children, Restraints . . . . 63
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 342
Infotainment Using the System . . . . . . . . . . . . . . . . . . . . . . . 131
Infotainment System . . . . . . . . . . . . . . . . . . . . 345
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 325
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 93
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 128
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Jump Starting - North America . . . . . . . . . . . . . . . 307
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 8
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 287
LampsCourtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Daytime Running (DRL) . . . . . . . . . . . . . . . . 123
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 121
Exterior Lighting Battery Saver . . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Fog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Turn Signal and Fog Lamps . . . . . . 274
Headlamps and Sidemarker . . . . . . . . . . . . 273
High/Low Beam Changer . . . . . . . . . . . . . . 122
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Lane
Change Alert (LCA) . . . . . . . . . . . . . . . . . . . . . 233
Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . . . . 235
Keep Assist Light . . . . . . . . . . . . . . . . . . . . . . 103
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 47
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 73
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Illumination Control . . . . . . . . . . . . . . . . . . . 125
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 99
All-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . . . 103
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Brake System Warning . . . . . . . . . . . . . . . . 102
Charging System . . . . . . . . . . . . . . . . . . . . . . 100
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 107
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Electric Parking Brake . . . . . . . . . . . . . . . . . . 102