2023 BUICK ENCORE GX emergency towing

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Customer Information 339
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Buick dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7
liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment.
.Alternative Service:
If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Customer Information 341
Collision Parts
Genuine GM Collision parts are new parts
made with the same materials and
construction methods as the parts with
which the vehicle was originally built.
Genuine GM Collision parts are the best
choice to ensure that the vehicle's designed
appearance, durability, and safety are
preserved. The use of Genuine GM parts can
help maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses
in prior crashes. In most cases, the parts
being recycled are from undamaged sections
of the vehicle. A recycled original equipment
GM part may be an acceptable choice to
maintain the vehicle's originally designed
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.
Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fitpoorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing see
Roadside
Assistance Program 0338.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Index 357
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . .185
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
DoorAjar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 334
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 205, 270
Driver
Assistance Systems . . . . . . . . . . . . . . . . . . . . 221
Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Information Center (DIC) . . . . . . . . . . . 108, 110
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Driving
Assistance Systems . . . . . . . . . . . . . . . . . . . . 227
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 184
Characteristics and Towing Tips . . . . . . . . 240
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Hill and Mountain Roads . . . . . . . . . . . . . . 188
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 190
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 187
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 187
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . . 191
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Driving (cont'd)
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Driving the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . .2
Dual Automatic Climate Control System . . . . 179
E
ElectricBrake Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Parking Brake Light . . . . . . . . . . . . . . . . . . . . 102
Electrical
Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 248
System Overload . . . . . . . . . . . . . . . . . . . . . . 278
Electrical System Engine Compartment Fuse Block . . . . . . . 280
Fuses and Circuit Breakers . . . . . . . . . . . . . 279
Instrument Panel Fuse Block . . . . . . . . . . . 283
Rear Compartment Fuse Block . . . . . . . . . 284
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Engine
Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 259
Air Filter Life System . . . . . . . . . . . . . . . . . . 259
Check Light (Malfunction Indicator) . . . . 100
Compartment Overview . . . . . . . . . . . . . . . . 253
Coolant Temperature Gauge . . . . . . . . . . . . 97
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 260 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 334
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 258
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 106
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Power Messages . . . . . . . . . . . . . . . . . . . . . . . . 117
Running While Parked . . . . . . . . . . . . . . . . . 202
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 246
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 344
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 201
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 50
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Lighting Battery Saver . . . . . . . . . . . . . . . . . . 127
F
FilterEngine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 259
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Flashers, Hazard Warning . . . . . . . . . . . . . . . . .124
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321