Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
OnStar 349
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Connected Services 351
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. Select
Turn-by-Turn Directions from the Services
tab of the OnStar app to call an Advisor or
select a recent or favorite destination. Touch
the navigation icons to select home, address,
or place. A destination transfer from OnStar
will show the detail view of the destination
when it is transferred from OnStar to the
Navigation application. See www.onstar.com
for a coverage map. Services vary by model.
Map coverage is available in the United
States and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
352 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myBuick mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, by using the myBuick mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app to
compatible Apple and Android smartphones.
Buick users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped
with the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Buick on social media.
Features are subject to change. For myBuick
mobile app information and compatibility,
see my.buick.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
358 Index
FluidAutomatic Transmission . . . . . . . . . . . . . . . 258
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Fog Lamp Light Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Folding Seatback . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Forward Collision Alert (FCA) System . . . . . . . . . . . 227
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Front Heated Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Pedestrian Braking (FPB) System . . . . . . . 231
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Economy, Driving for Better . . . . . . . . . . . 184
Filling a Portable Fuel Container . . . . . . . 239
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 238
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 238
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Low Fuel Warning Light . . . . . . . . . . . . . . . 106
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 237
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 237 Fuel (cont'd)
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Fuses Engine Compartment Fuse Block . . . . . . . 280
Fuses and Circuit Breakers . . . . . . . . . . . . . 279
Instrument Panel Fuse Block . . . . . . . . . . . 283
Rear Compartment Fuse Block . . . . . . . . . 284
Where To Find Fuse Maps for YourVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 117Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Gauges Engine Coolant Temperature . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Warning Lights and Indicators . . . . . . . . . . 92
General Information Service and Maintenance . . . . . . . . . . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Global Positioning System (GPS) . . . . . . . . . 150
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Guidance Problems with the Route . . . . . . . . . . . . . . 150
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Hazard Warning Flashers . . . . . . . . . . . . . . . . .124
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 135
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Head-Up Display (HUD) . . . . . . . . . . . . . . . . . . . 113
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 272
Daytime Running Lamps (DRL) . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
High-Beam On Light . . . . . . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . . . . . . . . . . 122
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 107
Heated
Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 85
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177, 179
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . 107