2023 BUICK ENCORE GX service

2023 Encore GX
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84883538 A
Encore GX
Owner’s Manual
Roadside Assistance1-800-268-6800
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/28/2022 12:52:20 PM

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Instruments and Controls . . . . . . . . . . . . . . . 84
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Infotainment System . . . . . . . . . . . . . . . . . . . 128
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 177
Driving and Operating . . . . . . . . . . . . . . . . . . 183
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Customer Information . . . . . . . . . . . . . . . . . . 335
Reporting Safety Defects . . . . . . . . . . . . . . . 343
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Connected Services . . . . . . . . . . . . . . . . . . . . . 351
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84883538 A First Printing©2022 General Motors LLC. All Rights Reserved.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
2 Introduction
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual, including changes in standard or
optional content. Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called
“Driving and Operating” and
specifically Driver Behavior 0184, Driving
Environment 0184, and Vehicle Design
0 184.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Introduction 3
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Q:Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
h:Risk of Electrical Fire
>:Seat Belt Reminders

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
8 Keys, Doors, and Windows
The key inside the remote key is used for
the driver door.
To remove the key, press the button on the
bottom of the remote key and pull the key
out. Never pull the key out without pressing
the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is needed.
Contact Roadside Assistance if locked out of
the vehicle. SeeRoadside Assistance Program
0 338. With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 346.
Remote Key
See Radio Frequency Statement 0343.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key's battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation”
following.
The remote key functions may work up to
60 m (197 ft) away from the vehicle. Other conditions can impact the
performance of the remote key. See
Remote
Key 08.
With Power Liftgate and Remote Start
Shown
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Remote Lock, Unlock, Start”.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Keys, Doors, and Windows 21
reverse direction. Pressing the touch pad on
the liftgate handle will restart the motion,
but only in the opening direction.
Caution
Manually forcing the liftgate to open or
close during a power cycle can damage
the vehicle. Allow the power cycle to
complete.
The power liftgate may be temporarily
disabled under extreme low temperatures,
or after repeated power cycling over a short
period of time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of P (Park) while
the power function is in progress, the
liftgate will continue to completion. If the
vehicle is accelerated before the liftgate has
completed moving, the liftgate may stop or
reverse direction. Check for DIC messages
and make sure the liftgate is closed and
latched before driving.
Falling Liftgate Detection
If the power liftgate automatically closes
after a power opening cycle, it indicates that
the system is reacting to excess weight on
the liftgate or a possible support strut
failure. A repetitive chime will sound while the falling liftgate detection feature is
operating. Remove any excess weight. If the
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgate
operation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate which will allow
normal power operation functions to
resume.
If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate
switch. Manually adjust the liftgate
position if needed.
3. Press and hold
lto the left of the
latch at the bottom of the liftgate until
the turn signals flash and a beep sounds.
This indicates the setting has been
recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
Manual Operation
Select OFF to manually operate the liftgate.
See “Manual Liftgate” at the beginning of
this section.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
26 Keys, Doors, and Windows
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the remote
key or use the Keyless Access system.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, a
message will appear on the DIC.
Immobilizer
See Radio Frequency Statement 0343.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The immobilization system is disarmed
when the ignition is on or in accessory
mode and a valid remote key is present in
the vehicle.
The security light in the instrument cluster
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more remote keys
matched to an immobilizer control unit in
the vehicle. Only a correctly matched
remote key will start the vehicle. If the
remote key is ever damaged, the vehicle
may not start. When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition
modes, and the remote key appears to be
undamaged, try another remote key. Or, try
placing the remote key into the remote key
pocket located in the center console. See
Starting the Vehicle With a Low remote key
Battery under
Remote Key Operation 08.
If the ignition mode will not change with
the other remote key or with a remote key
in the remote key pocket, your vehicle
needs service. If the ignition does change
modes, the first remote key may be faulty.
See your dealer who can service the
theft-deterrent system and have a new
remote key programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement remote keys. Up
to eight remote keys can be programmed
for the vehicle. To program additional
remote keys, see Programming remote keys
to the Vehicle under Remote Key Operation
0 8.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
30 Keys, Doors, and Windows
{Warning
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
Troubleshooting
See your dealer for service if a blue
screen and
are displayed in the mirror, and the display
shuts off. Also, push the tab as indicated to
return to the automatic dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth, or if equipped, with the Rear
Camera Washer. SeeRear Window Wiper/
Washer 087.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.