2023 BUICK ENCLAVE radio

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411536) - 2023 - CRC - 3/28/22
320 Vehicle Care
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Use a soft microfiber cloth
dampened with water to remove dust and
loose dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or solvents on
leather seats. Do not use cleaners that
contain silicone or wax-based products.
Cleaners containing these solvents can
permanently change the appearance and
feel of leather or soft trim, and are not
recommended.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411536) - 2023 - CRC - 3/28/22
Customer Information 335
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 335
Customer Assistance Offices . . . . . . . . . . . 337
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 337
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Roadside Assistance Program . . . . . . . . . . 338
Scheduling Service Appointments . . . . . . 339
Courtesy Transportation Program . . . . . 340
Collision Damage Repair . . . . . . . . . . . . . . 340
Publication Ordering Information . . . . . . 342
Radio Frequency Statement . . . . . . . . . . . 343
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 343
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 343
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 344
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 344
Event Data Recorders . . . . . . . . . . . . . . . . . . 344
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Infotainment System . . . . . . . . . . . . . . . . . . 345Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-521-7300. In Canada, contact
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English) or
1-800-263-7854 (French).

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411536) - 2023 - CRC - 3/28/22
Customer Information 343
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device. Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
https://www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
https://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411536) - 2023 - CRC - 3/28/22
344 Customer Information
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-200-28425 or
800-466-0818.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411536) - 2023 - CRC - 3/28/22
348 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0343.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411536) - 2023 - CRC - 3/28/22
350 OnStar
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0255. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411536) - 2023 - CRC - 3/28/22
354 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 258
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 203
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Add-On Electrical Equipment . . . . . . . . . . . . . 255
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 348
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 38
Agreements Trademarks and License . . . . . . . . . . . . . . . . 171
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 264
Conditioning . . . . . . . . . . . . . . . . . . . . . . . 178, 182
Filter Life System . . . . . . . . . . . . . . . . . . . . . . 264
Filter, Passenger Compartment . . . . . . . . 183
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How Does an Airbag Restrain? . . . . . . . . . . 57
Passenger Sensing System . . . . . . . . . . . . . . 59
What Makes an Airbag Inflate? . . . . . . . . . 57
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
When Should an Airbag Inflate? . . . . . . . . 56
Where Are the Airbags? . . . . . . . . . . . . . . . . 55 Airbags
Adding Equipment to the Vehicle . . . . . . . 62
Passenger Status Indicator . . . . . . . . . . . . . 104
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 103
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Servicing Airbag-Equipped Vehicles . . . . . . 62
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 232
Rear Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . 231
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 238
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 285
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . 209, 272
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Antilock Brake System (ABS) . . . . . . . . . . . . . 210 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 108
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Apple CarPlay and Android Auto . . . . . . . . . 163
Assistance Program, Roadside . . . . . . . . . . . . 338
Assistance Systems
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 357
Driving (cont'd)Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 188
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 195
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Dual
Automatic Climate Control System . . . . 178
E
ElectricParking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Parking Brake Light . . . . . . . . . . . . . . . . . . . . 107
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 255
System Overload . . . . . . . . . . . . . . . . . . . . . . 276
Electrical System
Engine Compartment Fuse Block . . . . . . . 278
Fuses and Circuit Breakers . . . . . . . . . . . . . 277
Instrument Panel Fuse Block . . . . . . . . . . . 281
Rear Compartment Fuse Block . . . . . . . . . 283
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 264
Air Filter Life System . . . . . . . . . . . . . . . . . . 264
Check Light (Malfunction Indicator) . . . . 105
Compartment Overview . . . . . . . . . . . . . . . . 260 Engine (cont'd)
Coolant Temperature Gauge . . . . . . . . . . . 102
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 265
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 334
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 263
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 110
Oil Temperature Gauge . . . . . . . . . . . . . . . . 101
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 120
Running While Parked . . . . . . . . . . . . . . . . . 205
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . . 251
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 344
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 205
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .53
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 123
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 124
Lighting Battery Saver . . . . . . . . . . . . . . . . . 129
F
Filter
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 264
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 126
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Fluid Automatic Transmission . . . . . . . . . . . . . . . 263
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Forward Collision Alert (FCA) System . . . . . . . . . . . 232
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Front Heated and Ventilated Seats . . . . . . . . . . . . 41
Pedestrian Braking (FPB) System . . . . . . . 236
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Economy, Driving for Better . . . . . . . . . . . 186
Filling a Portable Fuel Container . . . . . . . 244
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 242
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 242
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Low Fuel Warning Light . . . . . . . . . . . . . . . . 111