
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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342 Customer Information
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 058.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time

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344 Customer Information
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-200-28425 or
800-466-0818.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data

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OnStar 347
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

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OnStar 349
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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352 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myBuick mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, by using the myBuick mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app to
compatible Apple and Android smartphones.
Buick users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Buick on social media.
Features are subject to change. For myBuick
mobile app information and compatibility,
see my.buick.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Connected Services 353
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route,
help locate hotels, or book a room. These
services vary by market.
Diagnostics
By monitoring and reporting on the vehicle’s
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.buick.com. Message and data rates may
apply.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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354 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 258
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 203
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Add-On Electrical Equipment . . . . . . . . . . . . . 255
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 348
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 38
Agreements Trademarks and License . . . . . . . . . . . . . . . . 171
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 264
Conditioning . . . . . . . . . . . . . . . . . . . . . . . 178, 182
Filter Life System . . . . . . . . . . . . . . . . . . . . . . 264
Filter, Passenger Compartment . . . . . . . . 183
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How Does an Airbag Restrain? . . . . . . . . . . 57
Passenger Sensing System . . . . . . . . . . . . . . 59
What Makes an Airbag Inflate? . . . . . . . . . 57
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
When Should an Airbag Inflate? . . . . . . . . 56
Where Are the Airbags? . . . . . . . . . . . . . . . . 55 Airbags
Adding Equipment to the Vehicle . . . . . . . 62
Passenger Status Indicator . . . . . . . . . . . . . 104
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 103
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Servicing Airbag-Equipped Vehicles . . . . . . 62
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 232
Rear Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . 231
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 238
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 285
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . 209, 272
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Antilock Brake System (ABS) . . . . . . . . . . . . . 210 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 108
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Apple CarPlay and Android Auto . . . . . . . . . 163
Assistance Program, Roadside . . . . . . . . . . . . 338
Assistance Systems
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

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Index 355
Assistance Systems (cont'd)Parking and Backing . . . . . . . . . . . . . . . . . . . 226
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 28
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . . . . . . . 234
Headlamp System . . . . . . . . . . . . . . . . . . . . . 125
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 263
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 209
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Avoiding Untrusted Media Devices . . . . . . . 139
B
Battery
Exterior Lighting Battery Saver . . . . . . . . 129
Load Management . . . . . . . . . . . . . . . . . . . . . 128
Power Protection . . . . . . . . . . . . . . . . . . . . . . 129
Battery - North America . . . . . . . . . . . . .271, 309
Blade Replacement, Wiper . . . . . . . . . . . . . . . 272
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 159, 160 Brake
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
System Warning Light . . . . . . . . . . . . . . . . . 106
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Electric Parking Brake . . . . . . . . . . . . . . . . . . 210
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Automatic Emergency (AEB) . . . . . . . . . . . 234
Braking System Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 236
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 198
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 275 Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 275
License Plate Lamps . . . . . . . . . . . . . . . . . . . 275
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 298
C
Calibration
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
California
Perchlorate Materials Requirements . . . 258
California Proposition 65 Warning . . . . . 1, 309
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 226
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 332 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 205
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 194
Cargo Management System . . . . . . . . . . . . . . . . . . . 83
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Charging System Light . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Check Engine Light (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Child Restraints
Infants and Young Children . . . . . . . . . . . . . 65
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77, 78
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Child Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . .18
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 318