2023 ALFA ROMEO GIULIA odometer

SERVICING AND MAINTENANCE

216

SPARE TIRES — IF EQUIPPED

NOTE:
For vehicles equipped with Tire Service Kit
instead of a spare tire, please refer to “Tire
Service Kit” in “In Case Of Emergency” for further
information.
Spare Tire Matching Original Equipped
Tire And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle. If
your vehicle has this option, refer to an
authorized tire dealer for the recommended tire
rotation pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at the
spare tire description on the Tire and Loading
Information Placard located on the driver’s side
door opening or on the sidewall of the tire.
Compact spare tire descriptions begin with the
letter “T” or “S” preceding the size designation.
Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
Do not install a wheel cover or attempt to mount
a conventional tire on the compact spare wheel,
since the wheel is designed specifically for the
compact spare tire. Do not install more than one
compact spare tire and wheel on the vehicle at
any given time.
Full Size Spare — If Equipped
The full size spare is for temporary emergency
use only. This tire may look like the originally
equipped tire on the front or rear axle of your
vehicle, but it is not. This spare tire may have
limited tread life. When the tread is worn to the
tread wear indicators, the temporary use full size
spare tire needs to be replaced. Since it is not the
same as your original equipment tire, replace (or
repair) the original equipment tire and reinstall
on the vehicle at the first opportunity.
Limited Use Spare — If Equipped
The limited use spare tire is for temporary
emergency use only. This tire is identified by a
label located on the limited use spare wheel. This
label contains the driving limitations for this
spare. This tire may look like the original
equipped tire on the front or rear axle of your
vehicle, but it is not. Installation of this limited
use spare tire affects vehicle handling. Since it is
not the same as your original equipment tire,
replace (or repair) the original equipment tire and
reinstall on the vehicle at the first opportunity.
Failure to equip your vehicle with tires having
adequate speed capability can result in
sudden tire failure and loss of vehicle
control.
CAUTION!
Replacing original tires with tires of a different
size may result in false speedometer and
odometer readings.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic car
wash with a compact or limited use temporary
spare installed. Damage to the vehicle may
result.
WARNING! WARNING!
Compact and collapsible spares are for
temporary emergency use only. With these
spares, do not drive more than 50 mph
(80 km/h). Temporary use spares have limited
tread life. When the tread is worn to the tread
wear indicators, the temporary use spare tire
needs to be replaced. Be sure to follow the
warnings, which apply to your spare. Failure to
do so could result in spare tire failure and loss
of vehicle control.
23_GA_OM_EN_USC_t.book Page 216

236

CUSTOMER ASSISTANCE
SUGGESTIONS FOR
OBTAINING SERVICE FOR
YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by
the warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history, as this can often provide
a clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a
rental, it is advisable to make these
arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that
you get prompt and high quality service. FCA US
LLC's authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an
authorized dealer’s service manager first. If for
some reason you are still not satisfied, talk to the
general manager or owner of the authorized
dealer. They want to know if you need assistance.
If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC’s customer
center should include the following information:
Owner's name and address
Owner's telephone number (mobile, home and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-855-299-1368 or visit

alfaromeo.rsahelp.com

(USA)
Call 1-800-363-4869 or visit
fca.roadsideaid.com

(Canada) Who is Covered
You are covered by Roadside Assistance services
if you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in “section 2.1 E”.
1
1. Towing services provided through Cross Country Motor
Club, Inc., Medford, MA 02155, except in AK, CA, HI, OR,
WI, and WY, where services are provided by Cross
Country Motor Club of California, Inc., Thousand Oaks,
CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: U.S.A.: 1-855-299-1368/Canada:
800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an “unsafe situation”, please let us know. With
your consent, we will contact local police or safety
authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance
or unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility for
services rendered within 30 days of the
occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and
current mailing address. We will process the
23_GA_OM_EN_USC_t.book Page 236