
Fig. 90 Front head restraint: removing.
Fig. 91 Rear head restraint: removing.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Removing the front head restraint
•You may need to lower the head restraint ⇒.
•To unlock it, feel for the recess in the marked area on the rear side and press in in the direction 
of the arrow ⇒ Fig. 90①.
•Pull the head restraint out in the direction of the arrow ⇒ Fig. 90②.
Fitting the front head restraint
•Position the head restraint correctly over the head restraint guides and then insert into the 
guides of the corresponding seat backrest.
•Slide the head restraint all the way down until the guide pins click into place.
•Adjust the head restraint so a correct sitting position can be assumed.
Removing the rear head restraints
•If necessary, adjust the backrest so that the head restraint can be removed.
•Push the head restraint all the way up ⇒.
•Pull the head restraint out fully while pressing the button ⇒ Fig. 91①.
Fitting the rear head restraints
•Release the rear seat backrest and fold the backrest forwards slightly ⇒ Rear seats.
•Position the head restraint correctly over the head restraint guides and then insert into the 
guides of the corresponding seat backrest.
•Press and hold the button ⇒ Fig. 91① and push down the head restraint.
•Push back the rear seat backrest and allow it to engage securely.
•Adjust the head restraint so that a correct sitting position can be assumed ⇒ Sitting position.
Seat functions
 Introduction
This chapter contains information on the followingsubjects:
⇒ Memory function
⇒ Centre armrest
⇒ Massage function
The following section describes the seat functions. Always ensure that you adjust the correct sitting 
position ⇒ Sitting position.
Incorrect use of the seat functions can cause serious injuries.
•Always assume a correct sitting position before you drive and maintain this position 
throughout the trip. This also applies to all passengers.
•Switch the massage function on and off only when the vehicle is stationary.
•The memory function should be adjusted only when the vehicle is stationary.
•Keep hands, fingers, feet and other body parts away from the moving parts of the 
seats.
WARNING 

Memory function
Fig. 92 On the outside of the driver seat: memory buttons.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The memory buttons can be used to store and recall settings for the driver seat and the exterior 
mirrors.
Memory buttons
You can assign individual settings for the driver seat and exterior mirrors to each of the memory 
buttons.
Storing driver seat and exterior mirror settings for driving forwards
•Switch on the electronic parking brake.
•Put the gearbox into neutral.
•Switch on the ignition.
•Adjust the driver seat and exterior mirror.
•Press the  button for longer than one second ⇒ Fig. 92.
•Press the desired memory button within approximately ten seconds. A gong signal will sound to 
confirm that the settings have been saved.
Storing front passenger exterior mirror settings for reversing
•Switch on the electronic parking brake.
•Put the gearbox into neutral.
•Switch on the ignition.
•Press the desired memory button.
•Select reverse gear.
•Adjust the exterior mirror on the front passenger side so that you have a good view of the kerb 
area.
•The settings for the mirror position will be saved automatically and assigned to the vehicle key 
that is used to unlock the vehicle.
Accessing driver seat and exterior mirror settings
•While the vehicle is stationary and the ignition is switched on, briefly touch the required memory 
button.
•OR: while the ignition is switched off, press and hold the required memory button until the 
saved position is reached.
•The front passenger exterior mirror will leave the stored reversing position automatically if the 
vehicle drives forwards at a minimum speed of 15 km/h (10 mphyf  R U  L I  \ R X  W X U Q  W K H  U R W D U \  N Q R E  
from R to a different position ⇒ Mirrors.
Electric convenient entry and exit function
When the driver door is opened, the front seat automatically moves to a position that makes it easy 
to enter and exit the vehicle.
The driver seat moves back to its original position automatically as soon as the driver door is closed 
and the ignition is switched on.
The electric convenient entry and exit function can be switched on and off in the Infotainment 
system⇒ Operation and display in the Infotainment system.
Personalisation
You can save and access your individual seat setting in a user account via the Personalisation 
function ⇒ Personalisation.
After switching off the ignition and locking the vehicle, the driver seat and exterior mirror settings 
are stored in the user account.
The driver seat and exterior mirror settings are opened again after the vehicle is unlocked and the 
driver door is opened.
The seat responds to selecting or changing a user account as follows:
1yf 

Always ensure that the ventilation openings between the rear window and the stowage area 
are uncovered to allow stale air to escape from the vehicle.
Stowage compartment on the driver side
Fig. 163 On the driver side: stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: pull the handle ⇒ Fig. 163.
To close: press the cover upwards until it engages.
There is a memory card holder on the inside of the cover.
Stowage compartment on the front passenger side
Loose objects may be flung through the vehicle interior in the event of a sudden driving or 
braking manoeuvre. This can cause serious injury and can also lead to loss of control of 
the vehicle.
•Do not stow any pets or any hard, heavy or sharp objects in the vehicle's open stowage 
areas, on the dash panel, on the shelf behind the rear seats, or in items of clothing and 
bags in the vehicle interior.
•Always keep stowage compartments closed while the vehicle is in motion.
WARNING
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control 
of the vehicle and increase the risk of serious injury.
•Please ensure that all pedals can always be operated without any hindrance.
•The floor mats must always be properly secured in the footwell.
•No additional floor mats or other floor coverings should be placed over the fitted floor 
mat.
•Ensure that no objects can enter the driver footwell while the vehicle is in motion.
•If there are any objects in the footwell, remove them when the vehicle is parked.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to 
serious burns and other injuries.
•Before adjusting the seats, always ensure that there is no lighter on or near the 
moveable parts of the seat.
•Before closing stowage areas or compartments always ensure that there is no lighter 
in the way.
•Never stow lighters in stowage areas, compartments or on other surfaces in the 
vehicle. High surface temperatures, especially in summer, may cause cigarette lighters 
to self-ignite.
WARNING
•Hard objects could rub against the wires of the heating element in the rear window and 
cause damage.
•Do not stow any temperature-sensitive objects, food or medicines inside the vehicle. 
Hot and cold temperatures could damage them or render them unusable.
•Objects stored in the vehicle that are made from transparent materials, such as 
glasses, magnifying glasses or transparent suction cups on the windows, can 
concentrate the sun's rays and thus cause damage to the vehicle.
NOTICE 

Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your 
vehicle remains safe while others provide support while driving (driver assist systemsyf   
Furthermore, your vehicle is equipped with convenience and Infotainment functions, which are also 
made possible using electronic control units.
Electronic control units contain data memories that can store information regarding the vehicle 
status, component load levels, maintenance requirements, technical events and faults on a 
temporary or permanent basis. This information generally documents the status of a component, a 
module, a system or the environment, e.g.:
•Operating states of system components, e.g. filling levels, tyre pressure, battery status.
•Status messages from the vehicle or its individual components, e.g. wheel revolutions or speed, 
deceleration, lateral acceleration, display of fastened seat belts.
•Faults or malfunctions in important system components, e.g. lights, brakes.
•Information on events which damaged the vehicle.
•System reactions to specific driving situations, triggering of an airbag, intervention the stability 
control systems.
•Ambient conditions, e.g. temperature, rain.
As well as performing the actual control unit functions, these data are also used to detect and 
rectify faults and help Volkswagen to improve vehicle functions. The majority of these data are 
temporary are processed only within the vehicle itself. Only a very small amount of data is stored in 
the event memories or possibly on the vehicle key.
Reading out the vehicle's event memory
There is a diagnostic interface in the vehicle interior for reading out the event memories (on-board 
diagnostic systemyf  ⇒.
If you have service work performed on your vehicle, the technical data can be read out of the 
vehicle together with the vehicle identification number by service employees, e.g. workshops, or 
third parties such as breakdown services. Service work includes, for example, repairs, 
maintenance, warranty work or quality assurance measures. The service workshop or third party 
collects, processes and uses the data. The data document the vehicle's technical status, help in 
troubleshooting and in improving quality and may be sent to Volkswagen in some cases. 
Furthermore, the manufacturer is subject to legal product safety requirements. To make sure it 
complies with these requirements, the manufacturer requires technical data from the vehicles.
Event memories in the vehicle can be reset by a service workshop as part of repair or service work.
The event memory should only be read and reset by a qualified workshop. Additional information on 
the stored data is available from qualified workshops.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted. 
Other memory content is overwritten on an ongoing basis.
Event data recorder
This vehicle is equipped with an event data recorder. The main task of an event data recorder is to 
record data in particular accident scenarios or accident-like situations, e.g. in the event of airbags 
being triggered or a collision with an obstacle on the road. These data help in analysis of how a 
vehicle system behaved in these situations. The event data recorder records data relating to driving 
dynamics and the restraint system for a short period of 10 s or less. This information includes, for 
example:
•how various systems in your vehicle have functioned.
•whether the seat belts of the driver and front passenger were fastened.
•the extent to which the driver pressed the brake or accelerator pedal.
•how fast the vehicle was travelling.
These data help to obtain a better understanding of the circumstances in the situations where 
accidents and injuries have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the 
systems were switched on or off, available only to a restricted extent or inactive, it is also possible 
to determine whether these functions steered, accelerated or braked the vehicle in the above-
described situations. Depending on the vehicle equipment, these systems include the following:
•Adaptive Cruise Control (ACCyf .
•Lane keeping system (Lane Assistyf .
•Park Assist.
•Park Distance Control.
•Emergency braking functions (Front Assistyf .
The data of the event data recorder are recorded only if a particular accident-like situation occurs. 
No recordings occur under normal driving conditions. Audio or video data from the vehicle interior 
or vehicle surroundings are not stored. Personal data such as name, gender age or accident 
location are also not recorded at any time. However, third parties such as law enforcement 
agencies can use corresponding means to link the content of the event data recorder with other 
sources of data and thus establish a reference to persons as part of an accident investigation.