SymbolMeaning
When displayed in grey: Off-road driving profile not active. System
switched on, but not regulating ⇒ Driving profile selection and
4MOTION Active Control.
Additional displays: diesel vehicles
SymbolMeaning
The engine cannot be restarted! AdBlue fill level is too low
⇒ Emission control with AdBlue.
The engine cannot be restarted! Fault in the selective catalytic
reduction system ⇒ Emission control with AdBlue.
Water in fuel in vehicles with a diesel engine ⇒ Fuel gauge.
Lit up: diesel engine is preheating before starting ⇒ Starting and
stopping the engine.
Flashing: fault in engine management system (diesel engineyf
⇒ Troubleshooting.
Diesel particulate filter has become saturated with soot
⇒ Troubleshooting.
AdBlue level is low ⇒ Emission control with AdBlue.
Selective catalytic reduction system faulty or not refilled using norm-
standard AdBlue⇒ Emission control with AdBlue.
Instrument cluster
Introduction
This chapter contains information on the followingsubjects:
⇒ Analogue instrument cluster
⇒ Digital instrument cluster (Active Info Displayyf
⇒ Head-up Display
⇒ Displays
⇒ Instrument cluster menus
⇒ Driving data display (multifunction displayyf
⇒ Warning and information messages
⇒ Driver Alert System (recommendation for rest breaksyf
⇒ Dynamic Road Sign Display (Sign Assistyf
⇒ Time
⇒ Fuel gauge
⇒ Coolant temperature display
⇒ Service interval display
The vehicle is equipped either with an analogue or a digital instrument cluster (Active Info Displayyf .
When you start the engine after the 12-volt battery has been totally discharged or changed, you
may find that system settings (time, date, personal convenience settings and programmingyf K D Y H
been changed or deleted. Check and correct the settings as necessary once the 12-volt vehicle
battery has been sufficiently charged.
Analogue instrument cluster
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Failure to observe illuminated warning lamps and text messages can lead to your vehicle
breaking down in traffic, and can cause accidents and serious injury.
•Never ignore any illuminated warning lamps or text messages.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Accidents and injuries can occur if the driver is distracted.
•Never press the buttons on the instrument cluster while the vehicle is in motion.
•Any settings for the instrument cluster display and displays in the Infotainment system
should be made only when the vehicle is stationary in order to reduce the risk of
accidents and serious injuries.
WARNING
Refuelling process
•Unlock the tank flap with the vehicle key or the button in the driver door.
•Open the tank flap.
•Unscrew the tank cap and place it in the holder on the tank flap.
•The fuel tank is full when the properly operated automatic filler nozzle clicks off for the first time
⇒.
•Screw the tank cap onto the filler neck.
•Close the tank flap.
Misfuelling prevention device
Fig. 196 In the tank filler neck: misfuelling prevention device.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The tank filler neck in diesel vehicles can be fitted with a misfuelling prevention device ⇒ Fig. 196.
The misfuelling prevention device ensures that the vehicle can be refuelled only using diesel pump
nozzles.
Turn the diesel nozzle to and fro if the misfuelling prevention device gets stuck. This can open the
misfuelling prevention device and make it possible to refuel the vehicle. If the misfuelling prevention
device remains closed, proceed to a qualified workshop to have the system checked.
If it is necessary to refuel the vehicle using a spare fuel canister in the event of an emergency, the
misfuelling prevention device will not open. In order to fill the tank with fuel, pour the diesel into the
tank extremely slowly in very small quantities.
Components relevant to emission control
Introduction
This chapter contains information on the followingsubjects:
⇒ Emission control with AdBlue
⇒ Catalytic converter
⇒ Particulate filter
⇒ Troubleshooting
•Emission control with AdBlue⇒ Emission control with AdBlue
•Catalytic converter ⇒ Catalytic converter
•Particulate filter ⇒ Particulate filter
Information on indicator and warning lamps can be found in the troubleshooting section at the end
of the chapter ⇒ Troubleshooting.
Overfilling the fuel tank may cause the fuel to splash out and overflow. This can cause
fires, explosions and serious injuries.
•Do not continue refuelling when the petrol nozzle switches off for the first time.
WARNING
Do not fill up with fuel that has a lower Research Octane Number (RONyf W K D Q V S H F L I L H G 7 K H
engine could otherwise be damaged.
NOTICE
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Emission control with AdBlue
Fig. 197 Behind the tank flap: tank cap for AdBlue.
Fig. 198 Behind the tank flap: refilling AdBlue with the refill bottle or nozzle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key for ⇒ Fig. 197 and ⇒ Fig. 198:
Tank filler neck cap.
Refill bottle.
Filler nozzle.
AdBlue is a registered trademark and is also known as AUS32 or DEF (Diesel Exhaust Fluidyf .
The AdBlue consumption figures depend on the driving style, the operating temperature and the
ambient temperature. The remaining range and refill quantity can be checked on the instrument
cluster display.
The AdBlue tank must never run empty. As of a remaining distance of approximately 2,400 km,
the instrument cluster display will indicate that the AdBlue must be refilled ⇒ Troubleshooting.
Preparing to refill
•Stop vehicle on a level surface.
•Switch off the ignition.
•Only use AdBlue that complies with the standard ISO 22241-1 ⇒.
Opening the tank filler neck
•Open the tank flap.
Engine emissions contain carbon monoxide that can cause people to lose consciousness
and can also cause death.
•Never start or run the engine in closed spaces.
•Never leave the engine running if you leave the vehicle unattended.
WARNING
The components of the exhaust system become very hot. This can cause fires.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass.
•Never apply additional underseal or anti-corrosion coatings to the exhaust pipes,
catalytic converters, particulate filter or heat shields.
WARNING
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•Unscrew the cap on the filler neck.
Refilling AdBlue with the refill bottle
•Please read the manufacturer's notes and information on the refill bottle.
•Observe the expiry date.
•Remove the screw top of the refill bottle.
•Place the refill bottle on the tank filler neck and screw tightly in place.
•Press and hold the refill bottle.
•The AdBlue tank is full when AdBlue no longer flows out of the refill bottle ⇒.
•Unscrew the refill bottle and remove upwards.
Refilling AdBlue with the filler nozzle
Do not fill fuel and AdBlue at the same time.
•The procedure for refilling with an AdBlue filler nozzle is the same as for refilling the fuel tank
with fuel.
•The handle of the filler nozzle must point downwards in order to prevent overfilling the AdBlue
tank.
•The AdBlue tank is full as soon as the filler nozzle clicks off for the first time. Do not continue
filling the tank! The AdBlue tank could be damaged by overfilling and AdBlue could escape⇒
.
Closing the tank filler neck
•Screw in the cap on the filler neck until it engages.
•Close the tank flap.
Preparing to drive on
•Switch on only the ignition for 30 seconds.
•The system detects that the tank has been refilled.
•Do not start the engine until the 30 seconds have elapsed.
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The refill bottle must be disposed of in accordance with regulations governing the protection
of the environment.
Catalytic converter
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To help ensure long-term functionality in the exhaust system and the catalytic converter:
•Use unleaded petrol only ⇒ Fuel types and refuelling.
•Do not allow the fuel tank to run completely empty.
•Do not overfill engine oil ⇒ Engine oil.
•Do not tow start the vehicle. Use jump leads ⇒ Jump starting.
If you notice misfiring, uneven running or loss of power when the vehicle is moving, reduce speed
immediately. The vehicle should be inspected at the nearest qualified workshop
⇒ Troubleshooting. If this happens, unburnt fuel can enter the exhaust system and escape into the
atmosphere. The catalytic converter can also be damaged by overheating.
The emissions may have a sulphur-like smell even if the emission purification system is
working properly.
Particulate filter
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Function
The particulate filter filters out soot particles in the exhaust gas. Observe the following points to
ensure that the exhaust purification system will work properly for a long time:
AdBlue is an irritant and corrosive fluid that can damage the skin, eyes and breathing
passages upon contact.
•Always observe the instructions for use when using AdBlue. If containers are used
according to the instructions, it is unlikely that a user will come into contact with
AdBlue.
•AdBlue must be kept in the closed original container. Never use empty food
containers, bottles or other containers for this purpose.
•Always store in a safe place out of reach of children.
•If AdBlue gets into the eyes, immediately rinse the eyes with plenty of water for at
least 15 minutes and consult a doctor.
•If AdBlue gets onto the skin, immediately wash the area with plenty of water for at
least 15 minutes and consult a doctor if the skin becomes irritated.
•If AdBlue is swallowed, immediately rinse the mouth out with lots of water for at least
15 minutes. Do not induce vomiting unless instructed to do so by a doctor. Seek
medical assistance immediately.
CAUTION
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Overfilling AdBlue may damage the tank system and the vehicle.
•Do not fill with more than the maximum refill quantity indicated on the instrument
cluster display.
•Remove any spilt AdBlue as quickly as possible with a damp cloth and plenty of cold
water.
•If the AdBlue has already formed crystals, use warm water and a sponge to remove.
NOTICE
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Improper use of AdBlue may cause damage to the vehicle that is not covered by the
warranty.
•Only use AdBlue that complies with the standard ISO 22241-1.
•Do not mix with water, fuel or additives.
•Never fill AdBlue in the diesel tank.
•Do not transport the refill bottle in the vehicle habitually. The bottle may develop a leak
following changes in temperature and damage and the AdBlue may damage the
vehicle interior.
NOTICE
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•Only refuel with fuels that are suitable for the vehicle ⇒ Fuel types and refuelling.
•Do not allow the fuel tank to run completely empty.
•Use only suitable engine oil for the vehicle and do not overfill ⇒ Engine oil.
•Do not tow start the vehicle. Use jump leads ⇒ Jump starting.
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.
During the periodic regeneration process, the yellow indicator lamp does not light
up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Irregular engine running and malfunctions
If the engine shows signs of irregular running or malfunctions while you are driving, this may mean
that the fuel is of poor quality. Reduce speed immediately. Drive to nearest qualified workshop at
medium engine speeds and low loads on the engine.
If these symptoms occur directly after refuelling, switch off the engine immediately to avoid any
subsequent damage. You should obtain professional assistance.
Warning and indicator lamps
Lights up together with the red warning lamp : fault in the selective catalytic reduction
system. The engine cannot be restarted! Drive straight to a qualified workshop without switching
off the engine and have the system checked ⇒.AdBlue level too low. The engine cannot
be restarted! Switch off the vehicle and refill the AdBlue minimum quantity according to
⇒ Emission control with AdBlue⇒.Lights up together with the yellow warning lamp
: the selective catalytic reduction system is faulty or not filled with standard-compliant
AdBlue. Drive immediately to a qualified workshop and have the system checked.AdBlue
level too low. Refill AdBlue within the displayed remaining range in accordance with ⇒ Emission
control with AdBlue⇒.The particulate filter is saturated with soot and requires
regeneration. Driving at speeds between 50 - 120 km/h (31 - 75 mphyf Z L O O V X S S R U W U H J H Q H U D W L R Q
Observe the relevant speed limits and the gear recommendation. The indicator lamp goes out
automatically when the particulate filter has been regenerated. If the indicator lamp is still lit up after
driving for around 30 minutes, seek expert assistance immediately.Lit up: malfunction. Have
the engine checked by a qualified workshop.Flashing: misfiring, which damages the catalytic
converter. Drive immediately to the nearest qualified workshop and have the engine checked.
There may be engine faults and fuel consumption may be higher if the indicator lamps are lit
up or flashing.
Colour display only on an instrument cluster with colour display.
Fuel standards
Petrol
Vehicles with a petrol engine must be run on petrol in compliance with the European standard
EN 228 or the German standard DIN 51626-1 ⇒.
Where petrol complying with the specified standard is not available, Volkswagen dealerships will
have information on what fuels are suitable for the vehicle.
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If the AdBlue level is too low, the vehicle cannot be restarted after the ignition has been
switched off. Starting with jump leads is also not possible.
•Refill AdBlue at the latest when the remaining distance reaches approximately
1,000 km.
•Never allow the AdBlue tank to run empty.
NOTICE
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