2022 VOLKSWAGEN TIGUAN roof

Fig. 134 On steep slopes, you should always use the doors pointing up the hill to get out of the
vehicle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Traversing a slope is one of the most dangerous off-road situations ⇒.
It may look harmless, but you should not underestimate the difficulty and danger of traversing a
slope. A vehicle could slide away, tip over or roll when in this position. This can cause severe or
fatal injuries for all vehicle occupants.
Check whether you can use a safer route before driving across a slope.
If you have to drive at an angle, make sure the ground is as firm as possible. The vehicle is more
likely to slip, dip and tip over on slippery or soft ground. Always be aware that uneven ground
makes the slope steeper. The vehicle could otherwise tip over and start to roll.
When driving across a slope, the wheels on the lower side of the vehicle must never enter dips or
hollows. The wheels on the upper side of the vehicle must never roll over bumps, for example
stones, tree trunks or other obstacles.
If the vehicle threatens to tip over, steer immediately into the fall line and depress the accelerator
slightly ⇒ Fig. 133. If it is not possible to drive along the fall line, then steer uphill and depress the
accelerator slightly.
The centre of gravity should be as low as possible. The weight of all vehicle occupants should be
evenly distributed. People with a larger or heavier build should sit on the higher side of the vehicle.
Remove the roof carrier and secure heavy items. The vehicle could tip over if items were to slide
suddenly ⇒.
Driving through ditches
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Check whether the tilt angle and gradient entry/exit angles are small enough to drive through
the ditch with the vehicle ⇒.
•If possible, drive through the ditch at an acute angle ⇒.
•The tilt angle may not get too large when driving through the ditch.
Never try to traverse a slope, particularly if it is too steep for the vehicle. The vehicle could
slide away, tip over or roll. Please note the following points in order to reduce the risk of
accidents and serious injuries:
•You should never underestimate the difficulty and danger of traversing a slope. Never
choose an unsafe route or take a risk which could endanger you or your passengers. If
you are in any doubt about the safety of the route, turn round and choose another way.
•The vehicle can lose its grip and slide away sideways, tip over or roll over and roll
down the hill.
•The wheels on the lower side of the vehicle must never enter dips or hollows. The
wheels on the upper side of the vehicle must never roll over bumps, for example
stones, tree trunks or other obstacles.
•Please ensure that you can steer in the fall line on a route driving across a slope.
Choose another route if this is not guaranteed. If the vehicle threatens to tip over, steer
immediately into the fall line and depress the accelerator slightly ⇒ Fig. 133.
•If the vehicle is stopped when traversing a slope, avoid sudden movements in the
vehicle. The vehicle can lose its grip and slide away sideways, tip over or roll over and
roll down the hill.
•Vehicle occupants should never leave the vehicle via the doors facing down the hill
when parked sideways on a steep hill. This could cause the centre of gravity to move.
The vehicle could otherwise tip over or roll over and roll down the hill. To avoid this,
always leave the vehicle carefully on the side that is facing uphill ⇒ Fig. 134.
•When getting out the vehicle, please ensure that the vehicle door which opens uphill
does not close with its own weight or through carelessness thus potentially causing
injury.
WARNING

•Switch off TCS: press the button for around one second.
•Switch on ESC Sport: press the button for longer than three seconds.
•Switch on TCS: press the button again. ESC Sport is switched off.
Troubleshooting
Warning and indicator lamps in the event of faults
Do not drive on! Brake system fault. Seek expert assistance immediately ⇒.Lit
up: ABS failure or defect. Go to a qualified workshop. The vehicle can be braked without ABS.
Lit up: ESC switched off by the system. Switch the ignition on and off. Drive a short distance at a
speed of 15 – 20 km/h (9 – 12 mphyfLIQHFHVVDU\,I still lights up, seek expert assistance.
Notes on the brake support systems
If you suspect that there is a malfunction in the systems, read and observe the following notes:
•The ESC and TCS can function properly only if all four wheels are fitted with the same tyres.
Any differences in the rolling radius of the tyres can cause the system to reduce engine power
unexpectedly.
•If there is a fault in the anti-lock brake system, the ESC, TCS and EDL will also stop working.
•Operating noises may be heard during the self-regulation processes of the systems explained
above.
Practical equipment
Stowage areas
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the driver side
⇒ Stowage compartment on the front passenger side
⇒ Stowage compartment in the dash panel
⇒ Stowage compartment in the front centre armrest
⇒ Stowage compartment in the roof console (glasses compartmentyf
⇒ Folding table
⇒ Drawers
⇒ Coat and bag hooks
Use stowage compartments only to stow light or relatively small objects.
A factory-fitted CD changer, Apple iPod adapter, USB connection or multimedia socket
(MEDIA-INyf may be located in the stowage compartment in the centre armrest.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the anti-lock brake system may have failed. This can cause the rear
wheels to lock quickly when you brake. Locked rear wheels can lead to a loss of
control of the vehicle. If possible, reduce your speed and drive carefully at low speed
to the nearest qualified workshop in order to have the brake system tested. Avoid
sudden braking and driving manoeuvres on the way.
•The anti-lock brake system is not functioning correctly if the ABS indicator lamp
does not go out or comes on while the vehicle is in motion. The vehicle can be stopped
using the normal brakes only (without the anti-lock brake systemyf7KHSURWHFWLRQ
provided by the anti-lock brake system is no longer available. Go to a qualified
workshop as soon as possible.
WARNING
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Fig. 166 In the centre of the dash panel: stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: press and release the button ⇒ Fig. 166. The stowage compartments are mirrored for
right-hand drive vehicles.
To close: push the cover down until it engages.
Stowage compartment in the front centre armrest
Fig. 167 In the front centre armrest: stowage compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: lift the centre armrest ⇒ Fig. 167.
To close: guide the centre armrest down.
Stowage compartment in the roof console (glasses compartmentyf
Fig. 168 In the roof console: glasses compartment.
Fig. 169 In the roof console: stowage areas (depending on the vehicleyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: press and release the button ⇒ Fig. 168, ⇒ Fig. 169.
The centre armrest can obstruct the driver's arm movements. This can cause accidents
and severe injuries.
•Always keep the stowage compartments in the centre armrest closed while the vehicle
is in motion.
WARNING
Never transport an adult or child on the centre armrest.
WARNING

Fig. 172 Drawer under the front seat.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: press the button in the drawer grip and open the drawer.
To close: push the drawer under the front seat until it clicks into place.
Coat and bag hooks
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Coat hooks are located in the centre door pillar and on the rear roof grab handles.
Bag hooks are located in the luggage compartment ⇒ Luggage compartment equipment.
Drink holder
Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holders in the front centre console
⇒ Drink holder in the rear centre armrest
Bottle holder
There are bottle holders in the stowage compartments of the driver and front passenger doors.
There are also drink holders in the folding tables on the front seats ⇒ Folding table.
If the drawer is left open it can hinder the correct operation of the pedals. This can result
in accidents and severe injuries.
•Always keep the drawer closed while the vehicle is in motion. Otherwise the drawer or
other items could fall into the driver footwell and obstruct the pedals.
WARNING
The drawer is designed for a maximum load of 1.5kg.
NOTICE
Hanging up items of clothing can restrict the driver's field of vision and cause accidents
and serious injuries.
•Always hang items of clothing in such a way that they do not restrict the driver's field
of vision.
•The built-in coat hooks should only be used for lightweight clothing. Never leave any
heavy, hard or sharp objects in the pockets.
WARNING
Each coat hook may be loaded with a maximum of 2.5 kg.
NOTICE

Legal requirements
Fig. 179 Symbol for vehicles that send tracking information
First read and observe the introductoryinformation and safety warnings⇒
Introduction
By concluding a Volkswagen Car-Net contract for your Car-Net-enabled vehicle, you as the
contracting party undertake within the meaning of data protection law to inform each driver that the
vehicle can transmit and receive data online. This also applies if you sell or lend your vehicle.
Failure to observe this obligation to inform can infringe certain rights of vehicle occupants.
GPS tracking: check with all occupants
Some Volkswagen Car-Net services require vehicle data to determine whether the vehicle is
complying with set speed limits, where the vehicle is parked, or whether the vehicle is located within
a selected area. This information can be displayed in the Car-Net portal and in the Volkswagen
Car-Net app.
Therefore, before driving, ask all vehicle occupants if they agree to use of the activated services. If
an occupant does not agree, deactivate the service (if possibleyfRUH[FOXGHWKHRFFXSDQWIURPXVH
of the vehicle. If you do not observe this, you may violate certain rights of the occupant.
GPS tracking: symbol
If a factory-fitted control unit is used to detect the vehicle's current location and speed, this symbol
⇒ Fig. 179 will be located in the vehicle (e.g. on the roof consoleyf+RZHYHULIWKLVV\PERO
⇒ Fig. 179 is not present in the vehicle, this does not mean that the control unit is not tracking the
current position or speed of the vehicle.
Personal data
Volkswagen collects, processes and uses the user's personal data in accordance with statutory
requirements. You can access the current data protection policy on the Volkswagen homepage.
The following conditions can make it impossible to make a telephone call, run a
Volkswagen Car-Net service or transfer data:
•If your current location is in an area with no or insufficient mobile communications and
GPS reception. This can also include tunnels, streets with tall buildings, garages,
multi-storey car parks, underpasses, mountains and valleys.
•If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is overloaded, out of order or
unavailable.
•If the components in the vehicle required for the services and data transmission are
damaged, not working or do not have sufficient electrical power.
•The battery for the mobile device is empty, does not have a sufficient charge level or
has no more call credit.
WARNING
Using computers and mobile devices in public or non-secured LAN and WLAN networks
can lead to a loss of control over your Volkswagen Car-Net services.
•In addition to the usual precautionary measures to be taken when using the Internet,
you should protect your computer and mobile device with suitable anti-virus software
and regularly update its signatures.
•Protect your login data for the Car-Net portal, your computer and mobile device against
misuse.
WARNING
Applications and Volkswagen Car-Net services which are unsuitable or faulty or that are
used incorrectly can cause damage to the vehicle, accidents or serious injury.
•Never make changes to applications or Volkswagen Car-Net services.
WARNING
Volkswagen is not responsible for damage to the vehicle caused by poor quality or faulty
applications, insufficient programming of applications, insufficient network strength, loss
of data during transmission or by misuse of your computers, tablets or mobile devices.
NOTICE

Deactivating Car-Net services
Fig. 180 Retrofitted sticker in the vehicle if Volkswagen Car-Net services have been permanently
deactivated.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you sell the vehicle or lend it for a longer period, inform the user about the deactivated services or
deactivated control unit.
If your vehicle is already equipped with the legally required emergency call function eCall, this
function will not be affected by the deactivation.
Temporary deactivation
If your vehicle is in a workshop, you may find that the service technicians have deactivated
individual or all services for the duration of the workshop visit. The services will be available again
once the work is complete. Please contact your workshop if necessary. Individual Volkswagen Car-
Net services can be deactivated manually via the Infotainment system. The services can then be
run again when the deactivation is cancelled in the Infotainment system. Deactivated services are
marked in the Car-Net portal on the start page with a corresponding indication.
Permanent deactivation
In order to permanently deactivate Car-Net functions in vehicles with the Security & Service or
e-Remote packages, the online connectivity unit must be deactivated by a qualified workshop at
your request.
Once the on-board connectivity unit has been deactivated, the workshop will attach a sticker
⇒ Fig. 180 to your vehicle (e.g. on the roof consoleyf7KHVWLFNHUVKRZVWKDWQHLWKHUWKH
Volkswagen emergency call service nor the automatic accident notification will work. All other
e-Remote and Security & Service services will also be deactivated.
Interferences
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Even when the above-mentioned requirements for using the services are met, the functionality of
the Car-Net services can be impaired or interrupted due to factors that lie outside the control of
Volkswagen AG. Such factors include in particular:
•Maintenance, repairs, software updates and technical changes to your service provider’s
telecommunication systems, satellites, servers and databases.
•The telecommunications provider has changed the mobile telecommunication standard for
transferring mobile data, e.g. from UMTS to EDGE or GPRS
•An existing mobile telecommunications standard has been shut down by the
telecommunications provider.
•Impairment or interruption to mobile and GPS reception, e.g. due to high speeds, weather,
landscape, interfering devices or intensive use of the mobile network in the relevant cells.
•The availability, completeness or correctness of information provided by third parties, e.g.
maps.
•Countries where Volkswagen Car-Net services are not available.
Volkswagen Car-Net services
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Data transmission
The data for using the Volkswagen Car-Net Guide & Inform services are transferred via your mobile
device with data option or a SIM card with data option. For some services, your mobile device or
your SIM card needs to support a specific data connection type, e.g. rSAP.
Data transmission for running the Volkswagen Car-Net e-Remote and Security & Service services
is performed using a factory-fitted control unit with an integrated SIM card with data option.
Availability
Volkswagen Car-Net services can be subject to a limited period or changed, set, deactivated,
reactivated and expanded without prior notice.
Some Volkswagen Car-Net services contain external information that originates from third parties
(e.g. mapsyf9RONVZDJHQ$*LVQRWUHVSRQVLEOHIRUH[WHUQDOLQIRUPDWLRQEHLQJFRUUHFWXSWRGDWH
and complete, or for any infringement of third-party rights.
1yf

Volkswagen Car-Net services can be subject to regional restrictions. Availability also depends on
the mobile network coverage in each country.
Exchanging your system
If the factory-fitted Infotainment system or control unit is damaged or must be exchanged in a
vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may require
registering or activating again.
Registration for user account on Car-Net portal
If you wish to use the Volkswagen Car-Net e-Remote, Guide & Inform or Security & Service
services in a Car-Net-compatible vehicle, you must create a user account at
www.volkswagen.com/car-net and activate Volkswagen Car-Net.
Service description
The portfolios for the e-Remote, Guide & Inform and Security & Service services are all explained in
a separate service description. This service descriptions and additional important information about
all services and Car-Net-capable vehicles are available online at www.volkswagen.com/car-net and
on the Car-Net portal once a user account has been set up.
All service descriptions are updated at irregular intervals and are available on the Car-Net portal.
Always use the latest edition of the relevant service description.
Volkswagen Car-Net services is a system based on a mobile network. If a fault arises
despite the fact that all requirements have been fulfilled, please try using the services again at a
later time.
The use of Volkswagen Car-Net and the necessary mobile network connection may be
subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using
a mobile phone tariff which includes a data flat rate. For more information contact your mobile
telephone provider.
Data transfer via the factory-fitted SIM card reader (if possibleyf.
Apps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•The Volkswagen Car-Net app that executes Volkswagen Car-Net services in the vehicle and
that can provide information.
•Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
Applications, their use and the necessary mobile network connection may be subject to charges.
A wide range of applications may be available and they can be vehicle-specific and country-specific
⇒. Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, set, deactivated, reactivated and expanded
without prior notice.
Transporting
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on
the roof ⇒ Roof carrier. Always observe the legal regulations.
Stowing luggage safely in the vehicle
•Always distribute any loads in the vehicle as evenly as possible.
•Always stow luggage and heavy objects in the luggage compartment ⇒.
•Place heavy objects as far forward in the luggage compartment as possible.
•Observe gross axle weight ratings and the gross vehicle weight rating ⇒ Information on 
technical data.
•Secure luggage in the luggage compartment to the fastening rings using suitable fixing and
securing straps ⇒ Luggage compartment equipment.
•Also stow small objects safely.
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Fig. 186 Fitted net partition.
The net partition is intended to prevent objects from being propelled from the luggage compartment
into the passenger compartment, e.g. during sudden braking manoeuvres.
Fitting the net partition
The net partition can be fitted behind the rear bench seat or behind the front seats when the second
row of seats are folded down, depending on the equipment.
•Remove the luggage compartment cover, if necessary ⇒ Luggage compartment cover.
•Fold out the net partition ⇒ Folding the net partition in and out.
•Hook the net partition into the left holder in the roof ⇒ Fig. 186Ⓐ. Ensure that the transverse
rod is pulled up over the upper position so that it latches securely in the slots.
•Fit the net partition into the opposite right-hand holder in the roof by pushing the rod together
⇒ Fig. 186Ⓐ.
•Attach both securing hooks of the net partition to the fastening rings in the luggage
compartment ⇒ Fig. 186Ⓑ and pull the straps taut.
Removing the net partition
•Remove the luggage compartment cover, if necessary ⇒ Luggage compartment cover.
•Loosen the net partition straps.
•Unhook the securing hooks of the net partition from the fastening rings ⇒ Fig. 186Ⓑ.
•Detach the net partition from the right-hand holder in the roof ⇒ Fig. 186Ⓐ by pushing the rod
together.
•Unhook the net partition from the left-hand holder in the roof.
•Fold in the net partition ⇒ Folding the net partition in and out.
•If necessary, fit the luggage compartment cover ⇒ Luggage compartment cover.
Luggage compartment equipment
Fastening rings
Fig. 187 In the luggage compartment: fixed and folding fastening rings.
There are fastening rings ⇒ Fig. 187 at the front and rear of the luggage compartment which can
be used to secure loose items and luggage with the help of lashing, retaining or securing straps.
In the event of a sudden braking manoeuvre or accident, objects could be flung through
the interior and lead to severe or fatal injuries.
•Ensure that the rods are securely engaged.
•Objects should be secured even when the net partition is correctly fitted.
•While the vehicle is moving, no passengers may travel behind the fitted net partition.
WARNING
Improper attachment of the net partition to points not intended for this use can cause
damage.
NOTICE