The exterior mirrors cannot be adjusted while Trailer Assist is active. The stored exterior
mirror setting can be activated ⇒ Mirrors.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No camera visibility, error message, system switches itself off
•Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning
the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The camera is dirty ⇒ Caring for and cleaning the vehicle exterior. The camera visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The camera is covered by water.
•The vehicle is damaged in the area around the camera, e.g. caused by parking collisions.
•The detection range of the camera is blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork around the camera or the construction has been
modified, e.g. vehicle front end or the running gear.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Brake support systems
Information on brake support systems
The vehicle is fitted with brake support systems. The systems can support the driver in critical
driving or braking situations. Brake support systems cannot overcome the limits of physics and
cannot always keep the vehicle under control in every single critical driving or braking situation. The
driver is responsible for driving safety ⇒.
Driving with brake support systems
The brake support systems work when the engine is running. They do not need to be operated
separately.
The brake pedal may pulsate or noises may occur while the brake support systems are regulating.
Continue to apply the necessary amount of brake pressure. Apply the necessary pressure to the
brake pedal consistently. If necessary, steer the vehicle while the brake pedal is depressed.
Fast steering wheel movements can cause serious injury.
•During the manoeuvring operation, do not reach for the steering wheel until prompted
to do so by the system.
•Exception: if a dangerous situation occurs, intervene and take over the steering.
WARNING
Do not let the automatic braking intervention tempt you to take any risks while driving, as
this can cause accidents. The system is not a substitute for the full concentration of the
driver.
•Trailer Assist has system-related limitations. In some situations, the automatic braking
intervention function is only able to intervene in a limited way or not at all.
•You should always be prepared to brake the vehicle yourself.
•The automatic braking intervention is ended after approximately 1.5 seconds at vehicle
standstill. Depress the brake pedal of the vehicle yourself following the automatic
braking intervention.
WARNING
Fig. 166 In the centre of the dash panel: stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: press and release the button ⇒ Fig. 166. The stowage compartments are mirrored for
right-hand drive vehicles.
To close: push the cover down until it engages.
Stowage compartment in the front centre armrest
Fig. 167 In the front centre armrest: stowage compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: lift the centre armrest ⇒ Fig. 167.
To close: guide the centre armrest down.
Stowage compartment in the roof console (glasses compartmentyf
Fig. 168 In the roof console: glasses compartment.
Fig. 169 In the roof console: stowage areas (depending on the vehicleyf .
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: press and release the button ⇒ Fig. 168, ⇒ Fig. 169.
The centre armrest can obstruct the driver's arm movements. This can cause accidents
and severe injuries.
•Always keep the stowage compartments in the centre armrest closed while the vehicle
is in motion.
WARNING
Never transport an adult or child on the centre armrest.
WARNING
Technical requirements
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Engine cooling system
There is an increased load on the engine and the engine cooling system when trailer towing. The
engine cooling system must contain sufficient engine coolant and be able to cope with the extra
load added by the trailer.
Trailer brake
If the trailer is equipped with its own brake system, comply with the relevant regulations.
Trailer tail light clusters
The trailer tail light clusters must work correctly and meet legal requirements. Do not exceed the
maximum power consumption for the trailer.
Exterior mirrors
If you are unable to see the traffic behind the trailer in the vehicle's standard exterior mirrors,
additional exterior mirrors should be fitted in accordance with any country-specific regulations.
Before setting off, adjust the mirrors so that you have a sufficient view of the rear.
Retrofitting a towing bracket
Only use a towing bracket which has been approved by Volkswagen for your vehicle type. Always
check and follow the data provided by the towing bracket manufacturer.
Maximum power consumption of the trailer's electrical consumers
Never exceed the specified values.
Europe, Asia, Africa, South and Central America
All brake lights84 watts
Turn signal per side42 watts
All side lights100 watts
All tail lights42 watts
Rear fog light42 watts
Australia
All brake lights108 watts
Turn signal per side54 watts
All side lights100 watts
All tail lights54 watts
Rear fog light54 watts
Towing a trailer places additional demands on the vehicle. Volkswagen recommends
additional services between the normal inspection intervals if the vehicle is used frequently for
towing a trailer.
Electrically adjustable ball coupling
If the towing bracket is unsuitable or incorrectly fitted, the trailer could become detached
from the towing vehicle. This can cause serious accidents and fatal injuries.
•Never fit a towing bracket to the rear bumper or to its fastenings. The towing bracket
must not prevent the rear bumper from functioning correctly.
•Do not carry out any alterations to the exhaust or brake systems.
WARNING
•The vehicle electronics may be damaged if the trailer's power consumption is too high.
•Never connect the trailer's electrical system directly to the electrical connections of the
tail lights or to other sources of electricity. Only use suitable connectors to provide
power to the trailer.
NOTICE
⇒ Fig. 204Dipped beam
headlights
Side
lights/daytime
running lights
Turn signalMain beam
headlights
Insert the bulb
holder ③ into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb
holder \b into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb
holder ⑤ into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb holder
⑥ into the
headlight and turn it
clockwise as far as it
will go.
8.Fit the rubber
cover ①.
Fit the rubber
cover ①.
Fit the rubber cover
②.
9.Close the bonnet ⇒ In the engine compartment.
The illustrations show the left-hand headlight from the rear. The right-hand headlight is a
mirror image of the one shown.
There are various types of headlight, so the position and design of covers, bulbs and bulb
holders may vary from those shown in the illustrations.
It is not possible for customers to change the LEDs in daytime running lights with LED
technology. Go to a qualified workshop.
Changing bulbs in the front bumper
Fig. 205 In the front bumper, right-hand side: remove the fog light.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The actions should only be carried out in the specified order:
1.Observe and follow the instructions on the checklist ⇒ Checklist Information on
changing bulbs.
2.Take the wire hook from the tool kit and insert it in the opening in the cover
⇒ Fig. 205. Pull the cover forwards in the direction of the arrow.
3.Use the screwdriver from the vehicle tool kit to unscrew the securing screw
⇒ Fig. 205①⇒ Vehicle toolkit.
4.Pull the headlight out of the bumper towards the outside of the vehicle.
5.Release the connector and pull it off.
6.Turn the bulb holder anticlockwise as far as it will go and pull it out to the rear
along with the bulb.
7.Replace the defective bulb with a new bulb of the same type.
8.Insert the bulb holder into the headlight and turn it clockwise as far as it will go.
9.Connect the connector to the bulb holder. The connector should click into place.
10.Push the headlight from the outside into the openings and insert into the bumper.
11.Use the screwdriver to tighten the securing bolts ⇒ Fig. 205①.
12.Replace the cover in the bumper ⇒ Fig. 205.
13.Stow the wire hook and screwdriver in the vehicle tool kit.
Changing bulbs in the front bumper (R-Lineyf
•Please ensure that the electrical connection on the headlight housing is positioned
properly in order to prevent damage to the electrical system caused by water entering
the system.
•When removing and refitting the headlight, make sure that the vehicle's paintwork is
not damaged.
NOTICE
Changing the bulb
7.Turn the bulb holder anticlockwise as far as it will go and carefully pull it out of the tail
light cluster together with the bulb.
9.Replace the defective bulb with a new bulb of the same type.
10.Carefully insert the bulb holder into the tail light cluster and turn it anticlockwise until
the bulb holder engages.
Fitting the tail light cluster
11.Carefully put the tail light cluster into the opening in the body.
12.Use one hand to hold the tail light in the fitting position while using the other hand to
screw the securing bolt firmly back in ⇒ Fig. 207③.
13.Check that the tail light cluster is positioned correctly and securely.
14.Connect the connector to the bulb holder and press into place.
15.Close the section of side trim in the luggage compartment near the tail light cluster
against the direction of the arrow
16.Close the boot lid ⇒ Boot lid.
The illustrations show the left-hand tail light cluster. The right-hand tail light cluster housing is
a mirror image of the one shown.
There are various types of tail light cluster, so the position and design of covers, bulbs and
bulb holders may vary from those shown in the illustrations.
In tail light clusters with LEDs, some light elements may be fitted with normal bulbs. These
bulbs can be changed.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lighting
Vehicle lighting not working partially or completely. A separate display appears in the
instrument cluster if there is a cornering light fault.A trailer turn signal or all trailer lights have
stopped working.
Check the exterior lighting and change the appropriate bulb as required ⇒ Changing bulbs. If all
bulbs are OK or there is a fault in the dynamic cornering light, go to a qualified workshop.
Monitoring the lights on a connected trailer
For vehicles with a factory-fitted towing bracket, the vehicle will also monitor certain bulbs on a
trailer which has been connected properly via the trailer socket.
If a trailer turn signal or all the trailer lights fail, the indicator lamp in the instrument cluster will
go out.
Changing fuses
Introduction
This chapter contains information on the followingsubjects:
⇒ Fuses in the dash panel
⇒ Fuses in the engine compartment
⇒ Fuse table for fuses in the dash panel
⇒ Fuse tables for fuses in the engine compartment
⇒ Changing a blown fuse
At the time of print we are unable to provide an complete overview of the locations of the fuses for
the electrical consumers. This is because the vehicle is under constant development, because
fuses are assigned differently depending on the vehicle equipment level and because several
consumers may use a single fuse. You can get more information about the fuse layout from a
Volkswagen dealership.
Several electrical consumers could share a single fuse. Conversely, a single consumer could have
more than one fuse.
Therefore fuses should only be replaced when the cause of the fault has been rectified. If a new
fuse blows shortly after insertion, have the electrical system checked by a qualified workshop as
soon as possible.
Suitable accessories are available from your Volkswagen dealership. Follow the usage
instructions on the packaging.
Washing the vehicle
Also wash the underside of the vehicle on a regular basis to remove road salt or seawater residue.
Automatic car washes
Always observe all the car wash operator's specifications, in particular if your vehicle features add-
on parts ⇒.
•Preferably use car washes without brushes.
•Preclean the vehicle by rinsing with water.
•The steering column must not lock when driving through automatic car washes ⇒ Steering.
•Always switch off the Auto Hold function ⇒ Electronic parking brake, the wipers ⇒ Wipers and
the rain/light sensor before entering the car wash.
•Fold in the exterior mirrors.
•If your vehicle has decorative and protective films, do not select a wash program with hot wax.
High-pressure cleaners
Observe the manufacturer's information for the high-pressure cleaner. Never use rotating nozzles
⇒.
•Only use water with a maximum temperature of +60°C (+140°Fyf .
•Do not clean windows that are iced over or covered in snow with a high-pressure cleaner.
•Move the jet of water uniformly so that the nozzle is at least 50 cm away from the side windows
and other vehicle components.
•Do not point the water jet at the same location for too long. Instead, leave stubborn dirt to soak.
•If possible, do not direct the water jet at seals, e.g. side windows, decorative trim, tyres, rubber
hoses, insulation materials or any other sensitive components, e.g. door locks.
•Sensors, camera lenses, and decorative and protective films should be sprayed directly only for
brief periods of time.
Washing the car by hand
Washing the car by hand is always the more gentle way to clean it. However, there are also some
things to note for this ⇒.
•Before washing the vehicle, soak the dirt with plenty of water and then rinse it off thoroughly.
•Clean the vehicle with a soft sponge, a wash mitt or a brush applying only light pressure. Start
with the roof and work from the top to the bottom.
•Rinse the sponge, wash mitt or brush thoroughly at regular short intervals.
•Clean the wheels, sill panels etc. last. Use a second sponge for this.
Use a shampoo for very stubborn dirt only.
Car care products can be toxic and hazardous. Unsuitable care products and incorrect use
of care products can cause accidents, serious injuries, burns or poisoning.
•Care products must be kept in the original, sealed container only.
•Read the manufacturer's instructions.
•Never use empty food cans, bottles or other containers for storing care products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be
used outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to
wash, clean or care for your vehicle. These substances are toxic and highly
inflammable.
WARNING
Stains, dirt and other deposits containing aggressive and solvent-based ingredients attack
the material and may cause irreparable damage, even if only left for a short time.
•Stains, dirt and other deposits should always be removed as quickly as possible and
not allowed to dry in.
•Have stubborn stains removed by a qualified workshop.
NOTICE
1yf