The doors and the boot lid can be locked or unlocked manually if the vehicle key or central locking
fails ⇒ Unlocking or locking the driver door manually⇒ Unlocking the boot lid manually.
If the turn signals do not flash as confirmation when you lock the vehicle:
•At least one of the doors or the boot lid is not closed.
•OR: convenience closing is in progress and not all windows have been closed.
Response when locking the vehicle with a second vehicle key
Keyless locking and starting system Keyless Access: Any vehicle key located inside the vehicle will
be blocked from starting the engine if the vehicle has been locked from the outside using a second
vehicle key. Press the button on the vehicle key in the vehicle interior to enable it to start the
engine ⇒ Starting and stopping the engine.
Automatic switch-off of the sensor surfaces
•The vehicle is not unlocked or locked for an extended period.
•A sensor has been triggered an excessive number of times.
Activating sensors again:
•Wait for a short period of time.
•OR: unlock the vehicle with the button on the vehicle key.
•OR: the boot lid is opened.
•OR: unlock the vehicle with the vehicle key ⇒ Doors.
It may not be possible to lock or unlock the vehicle using keyless access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or
unlocked manually ⇒.
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display
will be shown on the instrument cluster display. This may occur if the vehicle key is obstructed by
another radio signal or is covered by another item, e.g. a mobile telephone accessory or an
aluminium suitcase ⇒ Starting and stopping the engine.
The sensors may have limited functionality if they become very dirty.
Doors
Introduction
This chapter contains information on the followingsubjects:
⇒ Display
⇒ Childproof lock
⇒ Unlocking or locking the driver door manually
⇒ Locking the front passenger door and rear doors manually
If, for example, the vehicle key or central locking fails, the doors, boot lid and tilting and sliding
panoramic sunroof can be locked and, with some exceptions, unlocked manually.
Please note that the sensors in the door handles can be activated by a powerful jet of
water or steam if a valid vehicle key is simultaneously within its operating range. If at least
one window is open and the sensors in a door handle are continuously activated, all
windows will close. It is possible that all windows will open if the jet of water or steam is
moved away from the door handle sensors briefly and then moved back onto them
⇒ Locking and unlocking the vehicle with keyless access.
NOTICE
Any door that is not properly closed could open suddenly while the vehicle is in motion.
This could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is closed properly and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure there is no-one in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds
or if the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING
The front passenger door and the rear doors can be locked manually. This does not activate the
anti-theft alarm.
•Open the door.
•Remove the rubber seal from the end face of the door.
•Insert the key bit into the slot and turn.
•Secure the rubber seal again.
•Ensure that the door is locked.
•The vehicle should be checked by a qualified workshop as soon as possible.
The manually locked door is unlocked again when the vehicle is unlocked or the door is opened
from the inside.
The doors can be unlocked and opened from the inside by pulling the door release handle.
Boot lid
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the boot lid
⇒ Electrically opening and closing the boot lid
⇒ Boot lid with movement sensor (yf
⇒ Automatically closing the boot lid (yf
⇒ Unlocking the boot lid manually
⇒ Troubleshooting
The boot lid is unlocked and locked together with the doors.
On vehicles with the keyless locking and starting system Keyless Access, the boot lid is unlocked
automatically when it is opened ⇒ Locking and unlocking the vehicle with keyless access.
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause
accidents and serious injuries.
•The boot lid should only be opened or closed when you are sure that nobody is in its
path.
•Always check that the boot lid is properly closed after closing it. The closed boot lid
must be flush with the surrounding body panels.
•Always keep the boot lid closed while the vehicle is in motion.
•Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may
close under its own weight due to the additional load. Support the boot lid as
necessary or remove the load before opening.
•Close and lock the boot lid and all vehicle doors when the vehicle is not in use. Ensure
that no one remains in the vehicle.
•Never leave children playing unattended in or around the vehicle, especially when the
boot lid is open. Children could climb into the luggage compartment and shut the boot
lid, thereby trapping themselves inside. Temperatures inside a locked vehicle may
reach extremes of heat or cold, according to season. This can cause serious injuries
and illness or fatalities, especially to small children.
WARNING
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without
due care and attention.
•The boot lid may not always be detected as being unlocked if there is a carrier and
items attached to it. The boot lid may open suddenly while the vehicle is in motion if it
is unlocked.
WARNING
If there is a large amount of snow or a heavy load on the boot lid, the boot lid may lower
by itself and cause serious injuries due to the additional weight.
•Never open the boot lid if it is covered by a large amount of snow or a load is attached
to it, e.g. a rack or luggage carrier.
•Remove the snow or luggage before opening the boot lid.
WARNING
Opening and closing the boot lid
Fig. 71 In the driver door: release button for the boot lid.
Fig. 72 In the boot lid: button for opening the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the boot lid
•Press the button on the vehicle key to unlock the boot lid.
•OR: pull the button in the driver door upwards ⇒ Fig. 71.
•Lift the boot lid up using the ⇒ Fig. 72 button.
Closing the boot lid
•Pull the boot lid downwards by the handle in the interior trim with sufficient momentum so that it
engages in the lock ⇒.
The instrument cluster display indicates if the boot lid is open or not closed properly ⇒ Warning and
indicator lamp overview.
The boot lid is locked automatically when the vehicle is moving.
If the boot lid is not opened within the next few minutes after unlocking, it automatically locks
again.
Electrically opening and closing the boot lid
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the boot lid electrically
Do not push down the boot lid with your hand on the rear window. The rear window could
shatter and cause injuries.
WARNING
Never use the opening mechanism to fix or hold a load. This could lead to damage that
makes it impossible to close the boot lid.
NOTICE
Never use the rear wiper or rear spoiler to fix or hold a load. This could lead to damage
where the rear window wiper or rear spoiler is torn off.
NOTICE
Serious injuries could occur if the boot lid is closed incorrectly or without due care and
attention.
•When closing the boot lid, please ensure that there are no hands in the direct path of
the boot lid as it moves.
WARNING
•Stand behind the centre of the bumper.
•Move your foot and shin quickly towards the bumper. The shin must be placed in the upper area
of the sensor, and the foot in the lower area ⇒ Fig. 73.
•Then quickly move your foot and shin away from the sensor area again. The boot lid will then
open.
The boot lid will lock again automatically, provided that the vehicle was locked beforehand and as
long as there is no valid vehicle key inside the vehicle.
Activating or deactivating Easy Open
You can activate and deactivate Easy Open in the Vehicle settings menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
Automatically closing the boot lid (Easy Closeyf
Fig. 74 In the open boot lid: button for electric closing of the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Press the Easy Close button ⇒ Fig. 74. The indicator lamp in the button flashes. Easy Close is
activated for 20 seconds.
The boot lid will be closed as soon as all valid vehicle keys have been removed from the operating
range of the boot lid.
Easy Close allows a maximum of one vehicle key to be locked into the boot.
The closing operation will be interrupted as soon as a vehicle key enters the operating range again.
The boot lid will then open again.
Unlocking the boot lid manually
Fig. 75 In the luggage compartment: manual release for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Insert the key bit into the boot lid opening ⇒ Fig. 75 and press the release lever in the direction
of the arrow.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Buttons for boot lid do not work: when towing a trailer, the boot lid can be opened and closed
only at the boot lid ⇒ Trailer towing.
Boot lid does not close or open fully
Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You will
need to use increased force to do this.
The drive switches off automatically in order to prevent overheating if the boot lid is operated too
frequently in a short space of time. Until the drive has cooled down the boot lid can be opened and
closed by hand using more force than usual.
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
Vehicle turn signals flash four times
Check whether the vehicle key is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the
partially opened boot lid automatically. If this happens, guide the boot lid further up by hand.
Sensor-controlled luggage compartment opener (Easy Openyf L V Q R W
working
•Easy Open works only when the ignition is switched off.
•Clean the sensors in the rear bumper.
•The towing bracket is swivelled out ⇒ Trailer towing.
•A towing bracket has been retrofitted to the vehicle ⇒ Trailer towing.
•During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.
Automatic closing (Easy Closeyf L V Q R W Z R U N L Q g
•Switch off the ignition and close the driver door.
•The boot lid must be at least half-closed.
•Unhitch the trailer ⇒ Trailer towing.
•There is more than one vehicle key in the luggage compartment.
•Press the Easy Close button again.
Windows
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing windows
⇒ Electric window roll-back function
⇒ Troubleshooting
Opening and closing windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The buttons are located in the doors ⇒ Driver door.
Open windows: press the button. Close windows: pull the button.Press to disable the
electric window buttons in the rear doors.
The windows can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not opened.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and
cause damage to the vehicle.
NOTICE
The roll-back function is also activated if the windows are closed using the vehicle key for
convenience closing.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Restoring one-touch opening and closing
One-touch opening and closing is deactivated if the 12-volt vehicle battery has been disconnected
or discharged while the windows were not fully closed. The function will have to be reset.
•Switch on the ignition.
•Close all windows and doors.
•Pull up the button for the window and hold it in this position for a few seconds.
•Let go of the button then pull it up again and hold it in this position. One-touch opening and
closing is now ready for operation.
The one-touch function can be restored for individual windows or for several windows at the same
time.
Closing the window without the roll-back function
•Try to close the window again within a few seconds by holding the button. The roll-back
function will be deactivated for a small section of the path of the closing window.
•If the closing procedure takes longer than several seconds, the roll-back function will be
reactivated. If it is still stiff or obstructed, the window will stop and will open itself automatically
again.
•Please go to a qualified workshop if the window still cannot be closed.
Glass roof
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the glass roof
⇒ Glass roof roll-back function
⇒ Troubleshooting
The term glass roof is used for the tilting and sliding panoramic sunroof.
The glass roof is a roof opening system featuring two glass elements. The rear glass element is
fixed and cannot be opened.
Closing the electric windows without the roll-back function can lead to severe injuries.
•Always close the window carefully.
•Ensure that nobody obstructs the path of the window, especially if a window is being
closed when the roll-back function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the window frame and sustaining injury.
WARNING
Remove leaves and other loose items from the glass roof guide rails at regular intervals
using a vacuum cleaner, or by hand.
The roll-back function will not work properly if there is a malfunction with the glass roof. Go to
a qualified workshop.
Opening and closing the glass roof
Fig. 76 In the roof: button for the glass roof.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The sun blind automatically opens at the same time as the glass roof when closed. The sun blind
can be closed completely only once the glass roof has been closed.
The button has 2 positions. 1st stage: fully or partially tilt, open or close the roof.
2nd stage: automatically move the roof to the respective limit position. Press the button again to
stop the one-touch function.
•Tilting the glass roof: push the button ⇒ Fig. 76Ⓑ to position 1. One-touch function: push button
Ⓑ to position 2.
•Closing the tilted glass roof: push the button Ⓐ to position 1. One-touch function: push button Ⓐ
to position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓐ or Ⓑ again.
•Opening the glass roof: push the button Ⓒ to position 1. One-touch function up to convenience
position: push button Ⓒ to position 2.
•Closing the glass roof: push the button Ⓓ to position 1. One-touch function: push button Ⓓ to
position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓒ or Ⓓ again.
Glass roof roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function reduces the risk of crush injuries ⇒. If the tilting and sliding panoramic
sunroof is impaired during the closing process, it will open again immediately.
•Check to see why the glass roof has not closed.
•Try to close the glass roof again.
•If the glass roof still cannot be closed, close it without the roll-back function.
Careless or unsupervised use of the glass roof can cause serious injuries.
•Open and close the glass roof only when you are sure that nobody is in the operating
area.
•Always take all vehicle keys with you every time you leave the vehicle.
•Never leave children or people requiring assistance alone in the car, particularly if they
have access to the vehicle key. Unsupervised use of the vehicle key can lock the
vehicle, start the engine, switch on the ignition and operate the glass roof.
•The glass roof can still be opened or closed for a short time after the ignition has been
switched off, provided the driver door or front passenger door are not opened.
WARNING
•To avoid damage during cold weather, clear any ice and snow off the vehicle roof
before opening or tilting the glass roof.
•Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain
entering the vehicle when the glass roof is open or tilted could cause significant
damage to the electrical system. This can result in further damage to the vehicle.
NOTICE
Closing the glass roof without the roll-back function
•Press the button to the 2nd position Ⓓ until the glass roof has fully closed.
•The glass roof will now close without the roll-back function.
•Please go to a qualified workshop if the glass roof still cannot be closed.
If you let go of the switch during the closing procedure, the glass roof will open automatically.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Glass roof will not close
•The glass roof only works when the ignition is switched on. The glass roof can still be opened or
closed for a short time after the ignition has been switched off, provided the driver door or front
passenger door are not opened.
Steering wheel
Adjusting the steering wheel position
Fig. 77 Below the steering wheel in the steering column trim: lever for mechanical adjustment of the
steering wheel position.
Fig. 78 On the steering wheel: 9 o'clock and 3 o'clock position.
Adjust the steering wheel position before setting off and only when the vehicle is stationary ⇒.
•Push down the lever ⇒ Fig. 77①.
•Adjust the steering wheel so that you can hold it with both hands at its circumference at the 9
o'clock and 3 o'clock positions with your arms slightly bent ⇒ Fig. 78.
•Push the lever up firmly until it is flush with the steering column trim ⇒.
Closing the glass roof without the roll-back function can cause serious injuries.
•Always close the glass roof carefully.
•Ensure that nobody obstructs the path of the glass roof, especially if the roll-back
function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the roof frame and sustaining injury.
WARNING