DSG dual clutch gearbox
Function of the DSG dual clutch gearbox
Description
The vehicle is equipped with a DSG dual clutch gearbox.
The DSG dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear
automatically. It uses a dual clutch and two gear train halves to enable very fast gear changes with
no loss of torque. The DSG dual clutch gearbox thus combines the performance and economy of a
manual gearbox with the comfort and convenience of a conventional automatic transmission.
Function
When driving, engine power is transferred to the drive axle via the gearbox. In order to change
gears, the power transmission between the engine and the gearbox has to be interrupted. This is
what the clutch is for.
With the DSG dual clutch system with its two gear train halves, the engine power is always
connected to one gear train half when driving. Before a gear change, the next higher or lower gear
is already preselected in the load-free second gear train half. The clutch on the non-driven gear is
closed and the other is opened at the same time. This is what makes very fast gear changes
possible.
Thanks to its design, the DSG dual clutch gearbox is more efficient than an automatic gearbox.
Whereas in an automatic gearbox the torque converter is constantly in use, in the DSG dual clutch
system the clutch can be opened at idling speed, thus saving fuel. Thanks to its efficiency, low
weight and intelligent control system, the DSG dual clutch system usually enables fuel
consumption equal to or lower than a manual gearbox.
However, just like the manual gearbox, the clutch in the DSG dual clutch gearbox is subject to
wear. Regular maintenance is necessary depending on the type of dual clutch gearbox DSG;
further information ⇒ Scope of service. In the event of a fault in one gear train half, the DSG dual
clutch gearbox also allows one gear train half to be deactivated and the journey to be continued
using the other gear train half ⇒ Troubleshooting. If this happens, have the system checked as
soon as possible by a qualified workshop.
DSG dual clutch gearbox: selecting a gear
Fig. 123 Left-hand drive vehicles: selector lever for DSG dual clutch gearbox with lock button
(arrowyf 7 K H F R Q W U R O V D U H P L U U R U H G I R U U L J K W K D Q G G U L Y H Y H K L F O H s
When the ignition is switched on, the selected position or gearbox programme is displayed in the
instrument cluster display.
Instrument cluster display
Serious damage to the clutch and gearbox can occur if the gear stick on the manual
gearbox is shifted to too low a gear when travelling at high speeds or at high revs. This
also applies if the clutch remains depressed and the gears do not engage.
NOTICE
Please note the following to help avoid damage and premature wear:
•Do not rest your hand on the gear lever when driving. The pressure from your hand is
passed onto the selector forks in the gearbox.
•Ensure that the vehicle has come to a full stop before engaging reverse gear.
•Always fully depress the clutch pedal when changing gear.
•Do not hold the vehicle by riding the clutch on a hill with the engine running.
NOTICE
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Fig. 134 On steep slopes, you should always use the doors pointing up the hill to get out of the
vehicle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Traversing a slope is one of the most dangerous off-road situations ⇒.
It may look harmless, but you should not underestimate the difficulty and danger of traversing a
slope. A vehicle could slide away, tip over or roll when in this position. This can cause severe or
fatal injuries for all vehicle occupants.
Check whether you can use a safer route before driving across a slope.
If you have to drive at an angle, make sure the ground is as firm as possible. The vehicle is more
likely to slip, dip and tip over on slippery or soft ground. Always be aware that uneven ground
makes the slope steeper. The vehicle could otherwise tip over and start to roll.
When driving across a slope, the wheels on the lower side of the vehicle must never enter dips or
hollows. The wheels on the upper side of the vehicle must never roll over bumps, for example
stones, tree trunks or other obstacles.
If the vehicle threatens to tip over, steer immediately into the fall line and depress the accelerator
slightly ⇒ Fig. 133. If it is not possible to drive along the fall line, then steer uphill and depress the
accelerator slightly.
The centre of gravity should be as low as possible. The weight of all vehicle occupants should be
evenly distributed. People with a larger or heavier build should sit on the higher side of the vehicle.
Remove the roof carrier and secure heavy items. The vehicle could tip over if items were to slide
suddenly ⇒.
Driving through ditches
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Check whether the tilt angle and gradient entry/exit angles are small enough to drive through
the ditch with the vehicle ⇒.
•If possible, drive through the ditch at an acute angle ⇒.
•The tilt angle may not get too large when driving through the ditch.
Never try to traverse a slope, particularly if it is too steep for the vehicle. The vehicle could
slide away, tip over or roll. Please note the following points in order to reduce the risk of
accidents and serious injuries:
•You should never underestimate the difficulty and danger of traversing a slope. Never
choose an unsafe route or take a risk which could endanger you or your passengers. If
you are in any doubt about the safety of the route, turn round and choose another way.
•The vehicle can lose its grip and slide away sideways, tip over or roll over and roll
down the hill.
•The wheels on the lower side of the vehicle must never enter dips or hollows. The
wheels on the upper side of the vehicle must never roll over bumps, for example
stones, tree trunks or other obstacles.
•Please ensure that you can steer in the fall line on a route driving across a slope.
Choose another route if this is not guaranteed. If the vehicle threatens to tip over, steer
immediately into the fall line and depress the accelerator slightly ⇒ Fig. 133.
•If the vehicle is stopped when traversing a slope, avoid sudden movements in the
vehicle. The vehicle can lose its grip and slide away sideways, tip over or roll over and
roll down the hill.
•Vehicle occupants should never leave the vehicle via the doors facing down the hill
when parked sideways on a steep hill. This could cause the centre of gravity to move.
The vehicle could otherwise tip over or roll over and roll down the hill. To avoid this,
always leave the vehicle carefully on the side that is facing uphill ⇒ Fig. 134.
•When getting out the vehicle, please ensure that the vehicle door which opens uphill
does not close with its own weight or through carelessness thus potentially causing
injury.
WARNING
Driver assist systems
Cruise control system (CCSyf
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating the cruise control system with the lever
⇒ Operating the cruise control system via the multifunction steering wheel
⇒ Troubleshooting
The cruise control system helps to
maintain a speed set by the driver.
Speed range
The cruise control system is available when driving forwards at speeds from around 20 km/h
(15 mphyf .
Changing gear
Cruise control is interrupted as soon as you press the clutch pedal and is resumed automatically
after the gear change.
Driving downhill
Driving downhill may cause the set speed to be exceeded.
Apply the foot brake to slow the vehicle down, and change down a gear as required.
How do I operate the cruise control system?
Depending on the vehicle equipment, you can operate the cruise control system either by means of
the lever on the steering column ⇒ Operating the cruise control system with the lever or via the
multifunction steering wheel ⇒ Operating the cruise control system via the multifunction steering
wheel. The displays on the instrument cluster are identical in both cases.
Operating the cruise control system with the lever
Objects caught underneath the vehicle underbody are a danger. The vehicle underbody
must always be examined for trapped objects after every journey off-road.
•Never drive if objects are trapped in the underbody, brake system, wheels, running
gear, exhaust system and engine.
•Inflammable materials, such as dry leaves or twigs, could ignite on hot vehicle
components. A fire can cause serious injuries.
•Trapped objects could damage the fuel lines, brake system, seals and other
components. This could cause you to lose control of your vehicle and cause accidents.
WARNING
Use of the cruise control system can lead to accidents and serious injuries if traffic does
not allow you to drive at a safe distance at a constant speed.
•Never use the cruise control system in heavy traffic, on steep or winding roads, or on
slippery road surfaces e.g. on snow, ice, wet roads, loose chippings, or on flooded
roads.
•Never use the cruise control system when driving off-road or on unpaved road
surfaces.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Always switch cruise control off after use to avoid unintentional speed control.
•It is dangerous to use a set speed that is too high for the prevailing road, traffic or
weather conditions.
•The cruise control system cannot maintain a constant speed when travelling downhill.
The vehicle speed can increase under its own weight. Use the foot brake to slow the
vehicle.
WARNING
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Regulation is automatically interrupted.
•You have depressed the brake pedal.
•The selector lever of the DSG dual clutch gearbox is not in the selector lever position D.
•The vehicle has exceeded the stored speed for an extended period.
•If regulation related to driving dynamics is taking place, e.g. by TCS and ESC.
•Malfunction. Switch off the cruise control system and have it checked by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Speed limiter
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating the speed limiter with the turn signal and main beam lever
⇒ Operating the speed limiter via the multifunction steering wheel
⇒ Troubleshooting
The speed limiter helps to prevent the
vehicle from exceeding a speed that
you have stored.
Speed range
The speed limiter is available when driving forwards at speeds from around 30 km/h (20 mphyf .
Driving with speed limiter
You can interrupt the speed limiter function at any time by fully depressing the accelerator beyond
the point of resistance. The green warning and indicator lamp flashes as soon as the stored
speed is exceeded. The speed remains stored in the memory.
The speed limiter function is activated again automatically as soon as the speed drops below the
stored speed.
Driving downhill
Driving downhill may cause the set speed to be exceeded. The green warning and indicator lamp
flashes in this case. An acoustic warning may also be given.
Apply the foot brake to slow the vehicle down, and change down a gear as required.
How do I operate the speed limiter?
Depending on the vehicle equipment, you can operate the speed limiter either by means of the turn
signal and main beam lever ⇒ Operating the speed limiter with the turn signal and main beam lever
or via the multifunction steering wheel ⇒ Operating the speed limiter via the multifunction steering
wheel.
The displays on the instrument cluster are identical in both cases ⇒ Fig. 140.
Operating the speed limiter with the turn signal and main beam
lever
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Always switch off the speed limiter after use to avoid unintentional speed regulation.
•The speed limiter does not relieve the driver of their responsibility for the speed of the
vehicle. Do not drive at full throttle if it is not required.
•Use of the speed limiter in adverse weather conditions is dangerous and can cause
serious injury, e.g. through aquaplaning, snow, ice, or leaves. Only use the speed
limiter when the road and weather conditions allow it to be used safely.
•The speed limiter cannot limit the vehicle speed when travelling downhill. The vehicle
speed can increase under its own weight. Shift down a gear or brake the vehicle using
the foot brake.
WARNING
Electronic parking brake
Operating the electronic parking brake
Fig. 151 In centre console: button for the electronic parking brake.
Switching on
•When the vehicle is stationary, pull and hold the button.
•The electronic parking brake is switched on when the indicator lamp in the button ⇒ Fig. 151
(arrowyf D Q G W K H red indicator lamp on the instrument cluster display are lit up.
•Release the button.
Switching off
•Switch on the ignition.
•Depress the brake pedal and press the button or gently press the accelerator when the
engine is running.
•The indicator lamp in the button ⇒ Fig. 151 (arrowyf D Q G W K H red indicator lamp in the
instrument cluster display will go out.
Automatic switch-off for the electronic parking brake when driving off
The electronic parking brake switches off automatically if one of the following situations occurs
when the driver door is closed:
•In vehicles with a DSG dual clutch gearbox: engage or change a position.
•In vehicles with a manual gearbox: fully depress the clutch before pulling off.
Moving off on steep uphill gradients or with increased vehicle weight
You can prevent the electronic parking brake from switching off automatically by pulling the
button upwards and holding it while pulling away.
If higher engine power is required to move off, the electronic parking brake will be deactivated only
when you release the button.
This can make it easier to move off with a high trailer weight ⇒ Trailer towing.
Automatic switch-on of the electronic parking brake if not activated
properly when the driver leaves the vehicle
On vehicles with DSG dual clutch gearbox, the electronic parking brake may switch itself on
automatically if the system detects that the driver has not left the vehicle correctly.
Emergency braking function
The emergency braking function should only be used in those situations where the vehicle cannot
be stopped using the foot brake ⇒!
The vehicle will brake strongly as long as the button is pulled. A signal tone can be heard
at the same time.
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Fig. 172 Drawer under the front seat.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: press the button in the drawer grip and open the drawer.
To close: push the drawer under the front seat until it clicks into place.
Coat and bag hooks
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Coat hooks are located in the centre door pillar and on the rear roof grab handles.
Bag hooks are located in the luggage compartment ⇒ Luggage compartment equipment.
Drink holder
Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holders in the front centre console
⇒ Drink holder in the rear centre armrest
Bottle holder
There are bottle holders in the stowage compartments of the driver and front passenger doors.
There are also drink holders in the folding tables on the front seats ⇒ Folding table.
If the drawer is left open it can hinder the correct operation of the pedals. This can result
in accidents and severe injuries.
•Always keep the drawer closed while the vehicle is in motion. Otherwise the drawer or
other items could fall into the driver footwell and obstruct the pedals.
WARNING
The drawer is designed for a maximum load of 1.5kg.
NOTICE
Hanging up items of clothing can restrict the driver's field of vision and cause accidents
and serious injuries.
•Always hang items of clothing in such a way that they do not restrict the driver's field
of vision.
•The built-in coat hooks should only be used for lightweight clothing. Never leave any
heavy, hard or sharp objects in the pockets.
WARNING
Each coat hook may be loaded with a maximum of 2.5 kg.
NOTICE
Volkswagen Car-Net services can be subject to regional restrictions. Availability also depends on
the mobile network coverage in each country.
Exchanging your system
If the factory-fitted Infotainment system or control unit is damaged or must be exchanged in a
vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may require
registering or activating again.
Registration for user account on Car-Net portal
If you wish to use the Volkswagen Car-Net e-Remote, Guide & Inform or Security & Service
services in a Car-Net-compatible vehicle, you must create a user account at
www.volkswagen.com/car-net and activate Volkswagen Car-Net.
Service description
The portfolios for the e-Remote, Guide & Inform and Security & Service services are all explained in
a separate service description. This service descriptions and additional important information about
all services and Car-Net-capable vehicles are available online at www.volkswagen.com/car-net and
on the Car-Net portal once a user account has been set up.
All service descriptions are updated at irregular intervals and are available on the Car-Net portal.
Always use the latest edition of the relevant service description.
Volkswagen Car-Net services is a system based on a mobile network. If a fault arises
despite the fact that all requirements have been fulfilled, please try using the services again at a
later time.
The use of Volkswagen Car-Net and the necessary mobile network connection may be
subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using
a mobile phone tariff which includes a data flat rate. For more information contact your mobile
telephone provider.
Data transfer via the factory-fitted SIM card reader (if possibleyf .
Apps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•The Volkswagen Car-Net app that executes Volkswagen Car-Net services in the vehicle and
that can provide information.
•Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
Applications, their use and the necessary mobile network connection may be subject to charges.
A wide range of applications may be available and they can be vehicle-specific and country-specific
⇒. Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, set, deactivated, reactivated and expanded
without prior notice.
Transporting
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on
the roof ⇒ Roof carrier. Always observe the legal regulations.
Stowing luggage safely in the vehicle
•Always distribute any loads in the vehicle as evenly as possible.
•Always stow luggage and heavy objects in the luggage compartment ⇒.
•Place heavy objects as far forward in the luggage compartment as possible.
•Observe gross axle weight ratings and the gross vehicle weight rating ⇒ Information on
technical data.
•Secure luggage in the luggage compartment to the fastening rings using suitable fixing and
securing straps ⇒ Luggage compartment equipment.
•Also stow small objects safely.
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If the vehicle is not approved for use with a roof carrier, do not use or retrofit a roof carrier.
Securing a roof carrier
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Special roof carriers must be used to transport luggage, bicycles, skis, surfboards or boats safely ⇒
. Suitable accessories are available from your Volkswagen dealership.
Attaching roof bars and load carrier system (vehicles with roof railingsyf
Mount roof bars to the roof railing according to the installation instructions provided.
Once you have fitted the base carrier bars, you can then secure the respective carrier system on
them.
Loading the roof carrier
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Maximum permissible roof load
The maximum permitted roof load is 75 kg.
The roof load limit refers to the combined weight of the roof carrier and the load carried on the roof
⇒.
When transporting heavy or bulky items on the roof carrier, the vehicle handling will
change due to the shift in the centre of gravity and increased susceptibility to crosswinds.
•Always secure loads properly using suitable and undamaged securing straps.
•Cargo that is large, heavy, bulky, long or flat will have a negative effect on the vehicle
aerodynamics, centre of gravity and overall handling.
•Avoid abrupt and sudden driving and braking manoeuvres.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
WARNING
A roof carrier that has not been approved for the vehicle or a roof carrier that is fitted to a
vehicle that is not approved for use with a roof carrier may cause accidents or injuries.
•Use only roof carriers that have been approved by Volkswagen for your vehicle type.
•Never use a roof carrier on a vehicle that has not been approved for use with a roof
carrier.
•A roof carrier that is fitted nevertheless may become loose whilst the vehicle is in
motion and fall from the vehicle roof.
WARNING
Securing a roof carrier of any kind to a vehicle that is not approved for use with a roof
carrier may lead to severe damage to the vehicle.
NOTICE
Incorrectly attaching and using the roof bars and load carrier could cause the whole roof
carrier system to fall off the roof. This could cause accidents and injuries.
•Only use roof bars and load carrier systems when they are undamaged and fitted
correctly.
•Always fit roof bars and load carriers correctly. Always observe the installation
instructions provided by the manufacturer.
•Attach the roof bars only at the specified mounting points.
•Special roof carriers for items such as bicycles, skis, surfboards, etc. should always be
properly installed. Always observe the installation instructions provided by the
manufacturer.
•Check that the roof carrier is secured before starting your journey and tighten as
necessary after driving a short distance. During a long trip, check all bolts and
fasteners at each stop.
•Do not carry out any changes or repairs to the roof bars or the load carrier system.
WARNING