Traffic Jam Assist is not active (the indicator lamp for the lane keeping
system lights up yellowyf
•As soon as one of the conditions indicated on ⇒ Technical requirements for using Traffic Jam
Assist is no longer fulfilled.
•If one of the conditions for the proper functioning of the lane keeping system is no longer
fulfilled ⇒ Lane keeping system (Lane Assistyf.
•If one of the conditions for the proper functioning of the Adaptive Cruise Control (ACCyf L V Q R
longer fulfilled ⇒ Adaptive Cruise Control (ACCyf.
Switch off Traffic Jam Assist in the following situations
Traffic Jam Assist should always be switched off in the following situations due to system
limitations:
•When a high level of concentration is required by the driver.
•Very sporty driving.
•In poor weather conditions, e.g. snow or heavy rain.
•Poor road conditions.
•Driving through road works.
•In urban areas.
If Traffic Jam Assist does not function as described in this chapter, do not use the system
and go to a qualified workshop.
If there is a fault in the system, visit a qualified workshop and have the system checked.
Emergency Assist
Emergency Assist detects a lack of
activity on the part of the driver and can
keep the vehicle in lane automatically,
or brake the vehicle to a standstill if
required. The system can therefore
actively help to prevent an accident.
Emergency Assist is an extension of the lane keeping system (Lane Assistyf ⇒ Lane keeping
system (Lane Assistyf, and combines this function with the Adaptive Cruise Control (ACCyf
⇒ Adaptive Cruise Control (ACCyf. Please therefore read both these chapters and observe the
information about the system limits and warnings.
Description
If there is no driver activity, Emergency Assist prompts the driver to take control of the vehicle again
by visual and acoustic warnings and by braking jolts.
If the driver remains inactive, the system automatically controls the accelerator, brake and steering
to slow the vehicle down and keep it in lane ⇒. If there is sufficient stopping distance, the
The intelligent technology of Traffic Jam Assist cannot overcome the laws of physics, and
functions only within the limits of the system. Always take care when using Traffic Jam
Assist as you could otherwise cause accidents or injuries. The system is not a substitute
for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Do not use Traffic Jam Assist in urban traffic.
•Do not use Traffic Jam Assist in poor visibility, on steep or winding roads, or on
slippery road surfaces e.g. on snow, ice, wet roads, loose chippings or flooded roads.
•Never use Traffic Jam Assist off-road or on unsurfaced roads. Traffic Jam Assist is
designed solely for use on surfaced roads.
•Traffic Jam Assist does not react to persons, animals or vehicles crossing or
approaching in the same lane.
•If the speed reduction achieved by Traffic Jam Assist is insufficient, brake the vehicle
immediately by depressing the foot brake.
•If the vehicle starts to roll unintentionally after the driver has been prompted to take
control of the vehicle, brake the vehicle immediately using the foot brake.
•If a prompt instructing the driver to take control of the vehicle appears on the
instrument cluster display, take control of the vehicle immediately.
•Your hands should always be on the steering wheel so that you can steer at any time.
The driver is always responsible for staying in lane.
•The driver must be prepared to take control of the vehicle (by accelerating or brakingyf
at all times.
WARNING
system decelerates the vehicle to a complete stop and switches on the electronic parking brake
automatically ⇒ Electronic parking brake.
When Emergency Assist is actively controlling the vehicle, the hazard warning lights are switched
on and the vehicle performs slight snaking movements within its lane to warn other road users.
The hazard warning lights can be deactivated by pressing the accelerator or brake, by making a
steering intervention or, depending on the situation, by pressing the button for the hazard warning
lights.
When Emergency Assist has been triggered, the system is unavailable until after the ignition has
been switched off and then on again.
Prerequisites
•The lane keeping system and ACC are switched on.
•The selector lever is in position D/S or in the Tiptronic gate.
•The system has detected a lane marking on both the right and left sides of the vehicle
⇒ Fig. 147.
Switching Emergency Assist on and off
Emergency Assist is activated automatically when the lane keeping system ⇒ Lane keeping system
(Lane Assistyf is switched on.
Conditions for deactivating Emergency Assist
The following conditions can prevent Emergency Assist from reacting, or can cause it to deactivate
automatically:
•If the driver activates the accelerator, brake or steering.
•If one of the prerequisites for operation of the lane keeping system ⇒ Lane keeping system
(Lane Assistyf or ACC ⇒ Adaptive Cruise Control (ACCyf is no longer fulfilled.
Lane change system (Side Assistyf L Q F O 5 H D U 7 U D I I L F
Alert
Introduction
This chapter contains information on the followingsubjects:
⇒ Driving with the lane change system
⇒ Rear Traffic Alert
⇒ Troubleshooting
The lane change system with Rear
Traffic Alert provides assistance for the
driver when checking for traffic behind
the vehicle.
Radar sensors monitor the area behind the vehicle ⇒ Vehicle overviews. The system measures the
distance and speed difference in relation to other vehicles and informs the driver by means of visual
signals in the exterior mirrors.
The intelligent technology used in Emergency Assist cannot overcome the laws of
physics, and functions only within the limits of the system. The driver is always
responsible for controlling the vehicle.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Your hands should always be on the steering wheel so that you can steer at any time.
•Emergency Assist cannot prevent accidents and serious injuries on its own.
•If the camera's field of view is dirty, covered or damaged, the function of the lane
keeping system may be impaired.
•Emergency Assist does not react to persons, animals or vehicles crossing or
approaching in the same lane.
WARNING
If Emergency Assist is triggered unexpectedly, it can result in accidents and serious
injuries.
•If there is a malfunction in the Emergency Assist system, switch off the lane keeping
system (Lane Assistyf 7 K L V Z L O O D O V R V Z L W F K R I I ( P H U J H Q F \ $ V V L V W ⇒ Lane keeping
system (Lane Assistyf.
•Go to a qualified workshop and have the system checked. Volkswagen recommends
using a Volkswagen dealership for this purpose.
WARNING
Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systemsyf
Furthermore, your vehicle is equipped with convenience and Infotainment functions, which are also
made possible using electronic control units.
Electronic control units contain data memories that can store information regarding the vehicle
status, component load levels, maintenance requirements, technical events and faults on a
temporary or permanent basis. This information generally documents the status of a component, a
module, a system or the environment, e.g.:
•Operating states of system components, e.g. filling levels, tyre pressure, battery status.
•Status messages from the vehicle or its individual components, e.g. wheel revolutions or speed,
deceleration, lateral acceleration, display of fastened seat belts.
•Faults or malfunctions in important system components, e.g. lights, brakes.
•Information on events which damaged the vehicle.
•System reactions to specific driving situations, triggering of an airbag, intervention the stability
control systems.
•Ambient conditions, e.g. temperature, rain.
As well as performing the actual control unit functions, these data are also used to detect and
rectify faults and help Volkswagen to improve vehicle functions. The majority of these data are
temporary are processed only within the vehicle itself. Only a very small amount of data is stored in
the event memories or possibly on the vehicle key.
Reading out the vehicle's event memory
There is a diagnostic interface in the vehicle interior for reading out the event memories (on-board
diagnostic systemyf ⇒.
If you have service work performed on your vehicle, the technical data can be read out of the
vehicle together with the vehicle identification number by service employees, e.g. workshops, or
third parties such as breakdown services. Service work includes, for example, repairs,
maintenance, warranty work or quality assurance measures. The service workshop or third party
collects, processes and uses the data. The data document the vehicle's technical status, help in
troubleshooting and in improving quality and may be sent to Volkswagen in some cases.
Furthermore, the manufacturer is subject to legal product safety requirements. To make sure it
complies with these requirements, the manufacturer requires technical data from the vehicles.
Event memories in the vehicle can be reset by a service workshop as part of repair or service work.
The event memory should only be read and reset by a qualified workshop. Additional information on
the stored data is available from qualified workshops.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted.
Other memory content is overwritten on an ongoing basis.
Event data recorder
This vehicle is equipped with an event data recorder. The main task of an event data recorder is to
record data in particular accident scenarios or accident-like situations, e.g. in the event of airbags
being triggered or a collision with an obstacle on the road. These data help in analysis of how a
vehicle system behaved in these situations. The event data recorder records data relating to driving
dynamics and the restraint system for a short period of 10 s or less. This information includes, for
example:
•how various systems in your vehicle have functioned.
•whether the seat belts of the driver and front passenger were fastened.
•the extent to which the driver pressed the brake or accelerator pedal.
•how fast the vehicle was travelling.
These data help to obtain a better understanding of the circumstances in the situations where
accidents and injuries have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the
systems were switched on or off, available only to a restricted extent or inactive, it is also possible
to determine whether these functions steered, accelerated or braked the vehicle in the above-
described situations. Depending on the vehicle equipment, these systems include the following:
•Adaptive Cruise Control (ACCyf .
•Lane keeping system (Lane Assistyf .
•Park Assist.
•Park Distance Control.
•Emergency braking functions (Front Assistyf .
The data of the event data recorder are recorded only if a particular accident-like situation occurs.
No recordings occur under normal driving conditions. Audio or video data from the vehicle interior
or vehicle surroundings are not stored. Personal data such as name, gender age or accident
location are also not recorded at any time. However, third parties such as law enforcement
agencies can use corresponding means to link the content of the event data recorder with other
sources of data and thus establish a reference to persons as part of an accident investigation.
Information in accordance with the EU Chemicals Regulation
REACH
In accordance with the European regulations on chemicals, known as REACH, Volkswagen would
like to inform you about the substances that may be found in your vehicle.
You can access this information online using your vehicle identification number ⇒ Technical data:
https://reachinfo.volkswagen.com
Declaration of conformity
The individual manufacturer declares herewith that the following products conform, at the time of
vehicle production, with the basic requirements and other relevant laws and regulations, including
FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
Radio-based equipment
•Electronic immobiliser.
•Vehicle key.
•Keyless Access locking and starting system.
•Adaptive Cruise Control (ACCyf .
•Area monitoring system (Front Assistyf L Q F O X G L Q J &