
Mobile communication in the vehicle
Electromagnetic radiation
If a mobile telephone or radio device is used without being connected to the external aerial, the 
electromagnetic radiation will not be optimally directed to the outside of the vehicle. Increased 
levels of radiation in the vehicle interior can occur in particular in the event of poor reception, e.g. in 
rural areas. This could constitute a health hazard ⇒.
Depending on the equipment, you may be able to use a suitable mobile phone interface to connect 
the mobile telephone to the external aerial ⇒BookletInfotainment system,. The connection quality is 
improved and the range of the mobile communication device is increased.
Using a telephone
Many countries require a hands-free system to be used when using a telephone inside the vehicle, 
e.g. via a Bluetooth  connection. Before use, secure the mobile telephone to a suitable bracket ⇒
 or stow it in a storage compartment so that it cannot slip around, e.g. in the centre console.
Use a compatible mobile telephone if the mobile phone interface uses the remote SIM Access 
Profile (rSAPyf technology.
Two-way radios
Observe legal regulations and the manufacturer's operating instructions for operation of two-way 
radios. Approval is required for retrofitting two-way radio systems.
Ask your Volkswagen dealership for further information on installation of two-way radio systems.
Customer information
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle 
and impair the effectiveness of the airbag system. This can result in accidents and serious 
or even fatal injuries.
•Repairs and modifications to your vehicle should only be carried out by a qualified 
workshop.
•Airbag modules cannot be repaired. They must be replaced.
•Never use recycled airbag components or components that have been taken from end-
of-life vehicles in your vehicle.
WARNING
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim 
combinations, can cause the airbag system to work differently and increase the risk of 
serious or fatal injuries in the event of an accident.
•Never install any components in the suspension system that do not have the same 
characteristics as the original factory-fitted components.
•Never use tyre/rim combinations that have not been approved by Volkswagen.
WARNING
®
Mobile telephones which are loosely placed in the vehicle or not properly secured could 
be flung through the vehicle interior and cause injuries during a sudden driving or braking 
manoeuvre, or in the event of an accident.
•Secure any mobile telephones and accessories located beyond the deployment zone of 
the airbags, or stow them safely.
WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are 
used, electromagnetic radiation in the vehicle could exceed limit values and thus be a 
health hazard for drivers and other vehicle occupants. This also applies to external aerials 
which have not been correctly installed.
•Keep a distance of at least 20 cm between a device's aerial and an active medical 
implant, e.g. a pacemaker.
•Do not carry an operational device close to or directly above an active medical implant, 
e.g. in a breast pocket.
•Switch off the device immediately if you suspect it may be interfering with an active 
medical implant or any other medical device.
WARNING 

Lubricant in the air conditioning system
The air conditioning system contains up to 210 ml of lubricating oil. The exact specification and 
information about the lubricating oil quantity in the air conditioning system are available from the 
following website:
https://erwin.volkswagen.de
Radio reception and aerials
In vehicles with a factory-fitted Infotainment system, the aerial for radio reception can be installed at 
various locations in the vehicle:
•On the inside of the rear window, together with the rear window heating.
•On the inside of the rear side windows.
•On the inside of the windscreen.
•On the roof of the vehicle.
Aerials on the interior of the windows can be identified by thin wires.
Component protection
Some electronic components and 
control units are fitted with component 
protection as standard, e.g. the 
Infotainment system.
Component protection was developed as a protective mechanism in order to:
•Prevent any factory-fitted parts delivered with a vehicle from functioning fully if they have been 
installed into other vehicles (e.g. after theftyf ,
•Prevent full function of components outside of the vehicle,
•Allow for legitimate installation or exchange of parts and control units by a professional in the 
case of service.
WhereWhat appears:Remedy
Instrument cluster 
displaySAFE CPGo to a qualified workshop.
Infotainment system 
display
Component theft protection: 
the Infotainment system is not 
fully available at present. 
Switch on the ignition.
Switch on the ignition.
If this does not deactivate component 
protection, seek professional 
assistance.
In order to guarantee safe and hazard-free operation, always have the air conditioning 
system serviced by trained specialists.
WARNING
•Never repair the evaporator in the air conditioning system using components taken 
from older vehicles or recycling facilities.
•Never repair the evaporator in the air conditioning system with used evaporators taken 
from older vehicles or recycling facilities.
NOTICE
Aerials located on the inside of the windows can be damaged by corrosive or acidic 
detergents, any other chemicals or if hard objects chafe against the window. Never apply 
stickers over the window aerials and never clean the aerials with corrosive or acidic 
detergents or any other chemicals.
NOTICE
When retrofitting an Infotainment system, ensure that the vehicle's standard integral aerial 
amplifier is compatible or else use an additional aerial adapter. Otherwise the aerial 
amplifier could be subjected to overvoltage damage.
NOTICE 

Information in accordance with the EU Chemicals Regulation 
REACH
In accordance with the European regulations on chemicals, known as REACH, Volkswagen would 
like to inform you about the substances that may be found in your vehicle.
You can access this information online using your vehicle identification number ⇒ Technical data:
https://reachinfo.volkswagen.com
Declaration of conformity
The individual manufacturer declares herewith that the following products conform, at the time of 
vehicle production, with the basic requirements and other relevant laws and regulations, including 
FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
Radio-based equipment
•Electronic immobiliser.
•Vehicle key.
•Keyless Access locking and starting system.
•Adaptive Cruise Control (ACCyf .
•Area monitoring system (Front Assistyf  L Q F O X G L Q J  &