
•Only refuel with fuels that are suitable for the vehicle ⇒ Fuel types and refuelling.
•Do not allow the fuel tank to run completely empty.
•Use only suitable engine oil for the vehicle and do not overfill ⇒ Engine oil.
•Do not tow start the vehicle. Use jump leads ⇒ Jump starting.
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making 
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan 
may run on while the vehicle is moving or when the engine has been switched off.
During the periodic regeneration process, the yellow indicator lamp  does not light 
up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Irregular engine running and malfunctions
If the engine shows signs of irregular running or malfunctions while you are driving, this may mean 
that the fuel is of poor quality. Reduce speed immediately. Drive to nearest qualified workshop at 
medium engine speeds and low loads on the engine.
If these symptoms occur directly after refuelling, switch off the engine immediately to avoid any 
subsequent damage. You should obtain professional assistance.
Warning and indicator lamps 
Lights up together with the red warning lamp  : fault in the selective catalytic reduction 
system. The engine cannot be restarted! Drive straight to a qualified workshop without switching 
off the engine and have the system checked ⇒.AdBlue level too low. The engine cannot 
be restarted! Switch off the vehicle and refill the AdBlue minimum quantity according to 
⇒ Emission control with AdBlue⇒.Lights up together with the yellow warning lamp  
: the selective catalytic reduction system is faulty or not filled with standard-compliant 
AdBlue. Drive immediately to a qualified workshop and have the system checked.AdBlue
level too low. Refill AdBlue within the displayed remaining range in accordance with ⇒ Emission 
control with AdBlue⇒.The particulate filter is saturated with soot and requires 
regeneration. Driving at speeds between 50 - 120 km/h (31 - 75 mphyf  Z L O O  V X S S R U W  U H J H Q H U D W L R Q   
Observe the relevant speed limits and the gear recommendation. The indicator lamp goes out 
automatically when the particulate filter has been regenerated. If the indicator lamp is still lit up after 
driving for around 30 minutes, seek expert assistance immediately.Lit up: malfunction. Have 
the engine checked by a qualified workshop.Flashing: misfiring, which damages the catalytic 
converter. Drive immediately to the nearest qualified workshop and have the engine checked.
There may be engine faults and fuel consumption may be higher if the indicator lamps are lit 
up or flashing.
 Colour display only on an instrument cluster with colour display.
Fuel standards
Petrol
Vehicles with a petrol engine must be run on petrol in compliance with the European standard 
EN 228 or the German standard DIN 51626-1 ⇒.
Where petrol complying with the specified standard is not available, Volkswagen dealerships will 
have information on what fuels are suitable for the vehicle.
1yf
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If the AdBlue level is too low, the vehicle cannot be restarted after the ignition has been 
switched off. Starting with jump leads is also not possible.
•Refill AdBlue at the latest when the remaining distance reaches approximately 
1,000 km.
•Never allow the AdBlue tank to run empty.
NOTICE
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1yf 

Park the vehicle on a level and stable surface.
Depress and hold the brake pedal until you have switched off the ignition.
Switch on the electronic parking brake Electronic parking brake.
Select the neutral position Manual gearbox: selecting a gear or move the selector lever to 
position P DSG® dual clutch gearbox.
Switch off the ignition and remove the vehicle key from the ignition lock Starting and 
stopping the engine.
Service fluids leaks are harmful to the environment. So you should regularly check the 
ground underneath your vehicle. If there are spots of oil or other service fluids on the ground, the 
vehicle should be inspected by a qualified workshop. Any spilt service fluids must be disposed of 
properly.
Preparing the vehicle for working in the engine compartment
Checklist
The following steps should always be carried out in the specified order before working in 
the engine compartment ⇒:
There are rotating components in the engine compartment that can cause serious injury.
•Never place your hand near these components or in the radiator fan. Touching the 
rotary blades can result in serious injuries. The fan is temperature-controlled and can 
start automatically, even if the ignition has been switched off and the vehicle key has 
been removed from the ignition lock.
•If any work has to be performed when the engine is started or with the engine running, 
there is an additional, potentially fatal, safety risk from the rotating parts, such as the 
poly V-belts, alternator, radiator fan etc., and from the high-voltage ignition system. 
Always be particularly careful.
- Always ensure that no body parts, jewellery, ties, loose items of clothing or long 
hair can be caught up in rotating engine components. Before starting work, 
remove any jewellery and ties, tie up long hair and pull clothes in tightly to avoid 
them getting caught in the engine compartment.
- Always take due care and attention when depressing the accelerator. The vehicle 
could move, even if the electronic parking brake is applied.
•Always ensure you have not left any objects, such as cleaning cloths and tools, in the 
engine compartment. Any forgotten items can cause malfunctions, engine damage and 
fires.
WARNING
Additional insulating materials such as covers in the engine compartment could disrupt 
the operation of the engine, start fires and lead to severe injuries.
•Never cover the engine with any insulating materials.
WARNING
Service fluids and some materials in the engine compartment are highly flammable and 
can cause fires and serious injuries!
•Never smoke in the vicinity of the engine compartment.
•Never work near naked flames or sparks.
•Never spill fluids onto the engine. They could ignite on hot engine components and 
hence cause injuries.
•Please note the following when carrying out any work on the fuel system or the 
electrical system:
- Always disconnect the 12-volt vehicle battery. Ensure that the vehicle is 
unlocked when the 12-volt vehicle battery is disconnected as otherwise the anti-
theft alarm will be activated.
- Never work in the direct proximity of heating systems, water heaters or any other 
open flames.
•Always have a fully functional and tested fire extinguisher to hand.
WARNING
When topping up or changing service fluids, ensure that you pour the correct service 
fluids into the correct openings. The use of incorrect service fluids could result in serious 
malfunctions and engine damage.
NOTICE 

Leaking service fluids can pollute the environment. Spilt service fluids must be collected in 
suitable containers and disposed of properly and with respect for the environment.
Washer fluid
Fig. 226 In the engine compartment: cap of washer fluid reservoir.
The windscreen washer fluid level should be checked regularly and topped up as necessary.
A filter can be found in the feed throat of the washer fluid reservoir. The filter keeps large dirt 
particles away from the windscreen washer jets when refilling. The filter should only be removed for 
cleaning. If the filter is damaged or is not present, dirt particles can enter the system and will block 
the washer jets.
•Open the bonnet ⇒ In the engine compartment.
•The washer fluid reservoir is identified by the  symbol on the cap ⇒ Fig. 226.
•Check whether there is enough windscreen washer fluid in the reservoir.
•To top up, mix clean water (not distilled wateryf  Z L W K  D  Z D V K H U  I O X L G  U H F R P P H Q G H G  E \  
Volkswagen ⇒. Observe the dilution instructions on the packaging.
•At low temperatures, add a special anti-freeze agent so that the fluid cannot freeze ⇒.
Capacities
The washer fluid reservoir has a capacity of between 3 and 5 litres depending on the vehicle 
equipment level.
Unsuitable service fluids and consumables, and the incorrect use of these fluids and 
consumables, can cause accidents, serious injuries, burns or poisoning.
•Service fluids must be kept in their original sealed container.
•Never store service fluids in empty food containers, bottles or any other non-original 
containers as people finding these containers could drink them.
•Keep children away from all service fluids and consumables.
•Always read and follow the information and warnings on the service fluid packaging.
•When using products that give off harmful fumes, always work outdoors or in a well-
ventilated area.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for 
vehicle care. They are toxic and highly flammable. They could cause fires and 
explosions.
WARNING
•Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure 
to observe this warning can result in serious malfunctions and engine damage.
•Optional equipment and other accessories in front of the air inlet reduce the cooling 
effect of the coolant. The engine may overheat at high ambient temperatures and high 
engine loads.
NOTICE 

Engine oil
 Introduction
This chapter contains information on the followingsubjects:
⇒ Engine oil specification
⇒ Changing the engine oil
⇒ Engine oil consumption
⇒ Checking the engine oil level and refilling the engine oil
⇒ Troubleshooting
Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected 
then disposed of properly and in an environmentally responsible way.
Engine oil specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The correct engine oil is important for the function and service life of the engine. A special high 
quality multigrade oil has been filled at the factory and this can normally be used as an all-season 
oil.
If possible, use only Volkswagen-approved engine oil ⇒. To comply with flexible oil change 
service requirements, refill only with approved flexible service engine oil that meets the 
corresponding VW standard. The engine oils listed are multigrade high-lubricity oils.
Engine oils are constantly being developed and improved. Volkswagen dealerships are kept up to 
date on all innovations. Volkswagen therefore recommends having engine oil changes done by a 
Volkswagen dealership.
The quality of the engine oil is not only tailored to the requirements of engines and exhaust gas 
treatment systems, but also to fuel quality. Due to the way in which a combustion engine works, 
engine oil always comes into contact with combustion residues and fuel, which has a knock-on 
effect on the ageing process of the oil.
The quality of fuels can vary greatly between individual markets and this must be taken into account 
when selecting the correct engine oil.
Never mix coolant additive or other unsuitable additives into the windscreen washer fluid. 
These may leave an oily film on the screen, restricting the field of vision.
•Use clean, clear water (not distilled wateryf  Z L W K  D  Z D V K H U  I O X L G  U H F R P P H Q G H G  E \  
Volkswagen.
•A suitable anti-freeze agent should be added to the windscreen washer fluid if 
necessary.
WARNING
•Never mix other cleaning agents with the cleaning agents recommended by 
Volkswagen. This can cause the ingredients to separate and block the windscreen 
washer jets.
•When topping up service fluids, please ensure that you pour the correct service fluids 
into the correct openings. The use of incorrect service fluids could result in serious 
malfunctions and engine damage.
NOTICE
Incorrect handling of engine oil can cause serious burns and other injuries.
•Always wear eye protection when handling engine oil.
•Engine oil is toxic and must be stored out of the reach of children.
•Engine oil must be kept in the closed original container. This also applies to used oil 
until it is disposed of.
•Never use empty food containers, bottles or other containers to store engine oil as 
other people may then drink the engine oil.
•Regular contact with engine oil can damage the skin. Skin that has been in contact with 
engine oil should be washed thoroughly with water and soap.
•Engine oil becomes extremely hot when the engine is running and can scald skin 
severely. Always allow the engine to cool down.
WARNING 

Before changing the engine oil, first find out where old oil can be disposed of properly near 
you.
Used oil must be disposed of in accordance with regulations governing the protection of the 
environment. Never dispose of old oil in locations such as gardens, woods, sewerage systems, on 
streets and roads, or in rivers and waterways.
Engine oil consumption
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Engine oil consumption can vary from engine to engine and can change during the working life of 
an engine.
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on how you drive 
and the conditions in which the car is used. In new vehicles, consumption is likely to be higher for 
the first 5,000 km. The engine oil level must therefore be checked at regular intervals, preferably 
when refuelling and before long journeys.
When the engine is working hard, the engine oil level should be kept within the upper permissible 
area ⇒ Fig. 227Ⓒ, for instance during extended motorway journeys in summer, when towing a 
trailer ⇒ Trailer towing, or when climbing mountain passes.
Checking the engine oil level and refilling the engine oil
Fig. 227 Engine oil level markings on the oil dipstick.
Fig. 228 In the engine compartment: engine oil filler cap (illustrationyf .
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 227:
Engine oil level too high – follow the messages in the instrument cluster display or contact 
a qualified workshop, if necessary.
If, in exceptional cases, you have to carry out an oil change yourself, please note the 
following:
•Always wear eye protection.
•Always allow the engine to cool down completely to avoid burns.
•Avoid raising your arms when removing the oil drain plug with your fingers to help 
prevent oil from running down your arm.
•Use a suitable container when draining the used oil. It must be at least large enough to 
hold the entire quantity of engine oil required for refilling.
•Never store engine oil in empty food containers, bottles or any other non-original 
containers as people finding these containers may not know that they contain engine 
oil.
•Engine oil is toxic and must be stored out of the reach of children.
WARNING 

With the engine at operating temperature, park the vehicle on a level surface to ensure 
that the engine oil reading is correct.
Switch off the engine and wait a few minutes for the engine oil to flow back into the sump.
Open the bonnet In the engine compartment.
Identify the engine oil filler cap and oil dipstick. The engine oil filler opening bears the 
symbol  on the cap and the oil dipstick has a coloured handle. If you cannot find the cap 
and dipstick please contact a qualified workshop.
Pull the dipstick out of the guide tube and wipe it off with a clean cloth.
Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on 
the upper end of the oil dipstick, this marking must fit in the corresponding groove at the 
top end of the guide tube when inserting.
After reading off the oil level, push the oil dipstick back into the guide tube as far as it will 
go.
Unscrew the engine oil filler opening cap .
Only the engine oil expressly approved by Volkswagen for this engine should be gradually 
refilled in small quantities (no more than 0.5 lyf .
In order to avoid overfilling, wait for approximately one minute after each refill step to allow 
the engine oil to flow into the oil sump up to the marking on the engine oil dipstick.
Read the engine oil level from the dipstick again before refilling with a further small 
quantity of engine oil. Never overfill with engine oil .
After refilling, the engine oil level should be in the middle of area Ⓒ. It should not be above 
Ⓒ, in area Ⓑ, and must not reach area Ⓐ .
If too much engine oil has been added unintentionally and the engine oil level is in area Ⓐ, 
do not start the engine. Inform a qualified workshop and possibly seek expert assistance.
After refilling, close the engine oil filler opening with the cap.
Insert the oil dipstick into the guide tube as far as it will go. If there is a marking on the 
upper end of the oil dipstick, this marking must fit in the corresponding groove at the top 
end of the guide tube when inserting.
Close the bonnet In the engine compartment.
Do not refill engine oil.
Engine oil level OK.
Engine oil level too low – refill engine oil.
Checklist
Carry out the steps in the specified order ⇒:
Pull the dipstick out again and read the engine oil level on the dipstick as follows: Ⓐ Engine 
oil level too high. Follow any messages that are shown on the instrument cluster display and 
go to a qualified workshop . Ⓑ Do not fill the engine oil . Continue to step 16. Ⓒ Engine oil 
level OK. Engine oil can, e.g. in the case of high engine loads , be filled up to the upper limit 
of this range. Continue to step 8 or 16. Ⓓ Engine oil level is too low. The engine oil must be 
refilled. Continue to step 8.
The engine oil level must never be above area ⇒ Fig. 227Ⓑ. Otherwise oil can be drawn in 
through the crankcase breather and escape into the atmosphere via the exhaust system.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Engine oil can ignite if it comes into contact with hot engine components. It can cause 
fires, burns and other serious injuries.
•If engine oil is spilt on cold engine parts it can heat up and ignite when the engine is 
running.
•Always ensure that the engine oil filler cap is securely tightened after refilling, and that 
the dipstick is properly inserted back into the guide tube. This will prevent the engine 
oil from draining out on to hot engine components when the engine is running.
WARNING
•If too much engine oil has been added unintentionally and the engine oil level is in area 
⇒ Fig. 227Ⓐ, do not start the engine. Inform a qualified workshop and possibly seek 
expert assistance. The catalytic converter and the engine could otherwise be damaged.
•When topping up service fluids, please ensure that you pour the correct service fluids 
into the correct openings. The use of incorrect service fluids could result in serious 
malfunctions and engine damage.
NOTICE 

Warning lamps and text messages may be shown in the instrument cluster display. These warnings 
may also be accompanied by acoustic signals.
Engine oil
Lit up: engine oil level too low. Switch off the engine. Check the engine oil level ⇒ Checking 
the engine oil level and refilling the engine oil.Flashing: engine oil system fault. Go to a 
qualified workshop and have the engine oil sensor checked.Flashing: engine oil pressure 
is too low. Do not drive on!
Switch off the engine and check the engine oil level ⇒ Checking the engine oil level and refilling the 
engine oil - Do not drive on or remain at idling speed if the warning lamp is flashing even if the 
engine oil level is correct. The engine could otherwise be damaged. You should obtain professional 
assistance.
Engine coolant
 Introduction
This chapter contains information on the followingsubjects:
⇒ Coolant specification
⇒ Checking the coolant level and refilling coolant
You should only carry out work on the cooling system if you know exactly how to perform the 
required tasks, are aware of the general safety procedures and have access to the correct 
equipment, service fluids and suitable tools. Failing to carry out work correctly can cause serious 
injuries ⇒. The work should be carried out by a qualified workshop if you are uncertain. 
Volkswagen recommends using a Volkswagen dealership for this purpose.
Coolant and coolant additives can pollute the environment. Spilt service fluids must be 
collected then disposed of properly and in an environmentally responsible way.
Coolant specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The cooling system is filled at the factory with a mixture of specially prepared water and at least 
40yb  F R R O D Q W  D G G L W L Y H  G 13 (TL-VW 774 Jyf   7 K H  F R R O D Q W  D G G L W L Y H  L V  G \ H G  S X U S O H   7 K L V  P L [ W X U H  R I  
water and coolant additive gives the necessary frost protection down to -25°C (-13°Fyf  D Q G  S U R W H F W V  
the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and 
raises the boiling point of the coolant.
In order to protect the coolant system, the proportion of coolant additive must always be at least 
40yb   H Y H Q  L I  D Q W L  I U H H ] H  L V  Q R W  U H T X L U H G  L Q  Z D U P  Z H D W K H U  D Q G  Z D U P  F O L P D W H V .
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can 
be increased. However, the percentage of coolant additive should not exceed 60yb   D V  W K L V  Z R X O G  
reduce the frost protection and the cooling effect.
When refilling the coolant, a mixture of distilled water and at least 40yb  F R R O D Q W  D G G L W L Y H  - G 13 - or 
- G 12 plus-plus - (TL-VW 774 Gyf   E R W K  R I  Z K L F K  D U H  G \ H G  S X U S O H \f must be used in order to obtain 
the optimum corrosion protection ⇒. Mixing - G 13 - with the coolant additives - G 12 plus - (TL-
VW 774 Fyf   - G 12 - (dyed redyf  R U  - G 11 - (dyed blue-greenyf  Z L O O  V L J Q L I L F D Q W O \  G H F U H D V H  W K H  O H Y H O  R I  
corrosion protection and should therefore be avoided ⇒.
Engine coolant is toxic.
•Engine coolant should only be kept in sealed original containers in a safe place.
•Never store engine coolant in empty food containers, bottles or any other non-original 
containers as people finding these containers may then drink the engine coolant.
•The engine coolant must be stored out of the reach of children.
•Please note that the amount of correct coolant additive used must be sufficient for the 
lowest ambient temperature that you expect the vehicle to be exposed to.
•Coolant can freeze at extremely cold outside temperatures, causing the vehicle to 
break down. Vehicle occupants with inadequate winter clothing could then freeze to 
death as the heating will also no longer function.
WARNING 

Fig. 231 In the engine compartment: cap on the brake fluid container.
Brake fluid will gradually absorb water from the surrounding air. The brake system will be damaged 
if there is too much water in the brake fluid. The boiling point of the brake fluid is also considerably 
reduced by the water content. Heavy use of the brakes may cause a vapour lock in the brake 
system if the water content is too high. Vapour locks reduce levels of braking power, considerably 
increase braking distance and can even cause the brake system to fail completely. Your own safety 
and that of other road users depends on having a brake system that functions properly at all times 
⇒.
Brake fluid specification
Volkswagen has developed a brake fluid that has been optimised for the brake system in the 
vehicle. To ensure optimal operation of the brake system, Volkswagen expressly recommends the 
use of brake fluid compliant with VW standard 501 14.
Before using a particular brake fluid, check that the specifications printed on the container 
correspond to the vehicle requirements.
Brake fluid that is compliant with VW standard 501 14 is available from Volkswagen dealerships.
If this brake fluid is not available and it is necessary to use another high-quality brake fluid instead, 
brake fluid that is compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4 can 
be used.
Not all brake fluids that are compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 
DOT 4 have the same chemical composition. Some of these brake fluids may contain chemicals 
that can damage or destroy brake system components over time.
Volkswagen therefore recommends the use of brake fluid that is compliant with 
VW standard 501 14 to ensure sustained optimal operation of the brake system.
Brake fluid that is compliant with VW standard 501 14 fulfils the requirements of DIN ISO 4925 
CLASS 4 or US standard FMVSS 116 DOT 4.
Brake fluid level
Brake fluid level is too low. Do not drive on! Check the brake fluid level.
The brake fluid level must always be between the MIN and MAX marking on the brake fluid 
reservoir or above the MIN marking ⇒.
The brake fluid level cannot be checked accurately in all models as engine components may 
partially conceal the brake fluid container. If the brake fluid level cannot be read exactly, please go 
to a qualified workshop.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the 
brakes are automatically adjusted.
Changing the brake fluid
The brake fluid should be changed by a qualified workshop. Volkswagen recommends using a 
Volkswagen dealership for this purpose. Only brake fluid that conforms with the required 
specification should be used.