2022 VOLKSWAGEN TIGUAN Fuel door

Refuelling process
•Unlock the tank flap with the vehicle key or the button in the driver door.
•Open the tank flap.
•Unscrew the tank cap and place it in the holder on the tank flap.
•The fuel tank is full when the properly operated automatic filler nozzle clicks off for the first time
⇒.
•Screw the tank cap onto the filler neck.
•Close the tank flap.
Misfuelling prevention device
Fig. 196 In the tank filler neck: misfuelling prevention device.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The tank filler neck in diesel vehicles can be fitted with a misfuelling prevention device ⇒ Fig. 196.
The misfuelling prevention device ensures that the vehicle can be refuelled only using diesel pump
nozzles.
Turn the diesel nozzle to and fro if the misfuelling prevention device gets stuck. This can open the
misfuelling prevention device and make it possible to refuel the vehicle. If the misfuelling prevention
device remains closed, proceed to a qualified workshop to have the system checked.
If it is necessary to refuel the vehicle using a spare fuel canister in the event of an emergency, the
misfuelling prevention device will not open. In order to fill the tank with fuel, pour the diesel into the
tank extremely slowly in very small quantities.
Components relevant to emission control
Introduction
This chapter contains information on the followingsubjects:
⇒ Emission control with AdBlue
⇒ Catalytic converter
⇒ Particulate filter
⇒ Troubleshooting
•Emission control with AdBlue⇒ Emission control with AdBlue
•Catalytic converter ⇒ Catalytic converter
•Particulate filter ⇒ Particulate filter
Information on indicator and warning lamps can be found in the troubleshooting section at the end
of the chapter ⇒ Troubleshooting.
Overfilling the fuel tank may cause the fuel to splash out and overflow. This can cause
fires, explosions and serious injuries.
•Do not continue refuelling when the petrol nozzle switches off for the first time.
WARNING
Do not fill up with fuel that has a lower Research Octane Number (RONyfWKDQVSHFLILHG7KH
engine could otherwise be damaged.
NOTICE
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Leaking service fluids can pollute the environment. Spilt service fluids must be collected in
suitable containers and disposed of properly and with respect for the environment.
Washer fluid
Fig. 226 In the engine compartment: cap of washer fluid reservoir.
The windscreen washer fluid level should be checked regularly and topped up as necessary.
A filter can be found in the feed throat of the washer fluid reservoir. The filter keeps large dirt
particles away from the windscreen washer jets when refilling. The filter should only be removed for
cleaning. If the filter is damaged or is not present, dirt particles can enter the system and will block
the washer jets.
•Open the bonnet ⇒ In the engine compartment.
•The washer fluid reservoir is identified by the symbol on the cap ⇒ Fig. 226.
•Check whether there is enough windscreen washer fluid in the reservoir.
•To top up, mix clean water (not distilled wateryfZLWKDZDVKHUIOXLGUHFRPPHQGHGE\
Volkswagen ⇒. Observe the dilution instructions on the packaging.
•At low temperatures, add a special anti-freeze agent so that the fluid cannot freeze ⇒.
Capacities
The washer fluid reservoir has a capacity of between 3 and 5 litres depending on the vehicle
equipment level.
Unsuitable service fluids and consumables, and the incorrect use of these fluids and
consumables, can cause accidents, serious injuries, burns or poisoning.
•Service fluids must be kept in their original sealed container.
•Never store service fluids in empty food containers, bottles or any other non-original
containers as people finding these containers could drink them.
•Keep children away from all service fluids and consumables.
•Always read and follow the information and warnings on the service fluid packaging.
•When using products that give off harmful fumes, always work outdoors or in a well-
ventilated area.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for
vehicle care. They are toxic and highly flammable. They could cause fires and
explosions.
WARNING
•Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure
to observe this warning can result in serious malfunctions and engine damage.
•Optional equipment and other accessories in front of the air inlet reduce the cooling
effect of the coolant. The engine may overheat at high ambient temperatures and high
engine loads.
NOTICE

Tyre pressure
Fig. 236 Symbols on the tyre pressure sticker.
Fig. 237 On the driver door pillar: tyre pressure sticker (alternatively on the inside of the fuel flapyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Information on the sticker ⇒ Fig. 236:
Tyre pressure for the tyres on the front axle.
Tyre pressure for the tyres on the rear axle.
Note: check the tyre pressure when the tyres are cold.
Tyre pressure for partial load.
Vehicle-dependent: comfort tyre pressure for partial load.
Tyre pressure for full load.
Tyre pressure level for the spare or temporary spare wheel.
The sticker provides the correct tyre pressure for approved tyres and is located either on the driver
door pillar ⇒ Fig. 237 or inside the tank flap.
The appearance of the sticker may differ between vehicles. It may include additional tyre sizes
⇒ Tyre lettering and tyre type.
The wrong tyre pressure will have a negative effect on the vehicle's response and leads to high
levels of wear or even a burst tyre ⇒. The correct tyre pressure is particularly important at high
speeds.
Comfort tyre pressure
Depending on the vehicle, the tyre pressure sticker may show details of a comfort tyre pressure
⇒ Fig. 236③. The comfort tyre pressure allows increased driving comfort. Fuel consumption may
increase when driving with comfort tyre pressure.
Checking the tyre pressure
•Check the tyre pressure at least once a month.
The use of unsuitable or damaged rims can impair vehicle safety and cause accidents and
serious injury.
•Only use rims that have been approved for the vehicle.
•Replace wheel rims in the event of damage.
WARNING
Incorrect loosening and tightening of the bolts on rims with bolted-on rings can cause
accidents and serious injury.
•Never remove the bolts on rims with bolted-on rings.
•All work on rims with bolted-on rings must be carried out by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
WARNING

Maximum load and speed range for tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles in the EU and the so-called EU user states are issued an EC Certificate of Conformity.
This details the size, diameter and speed range of all tyres approved by Volkswagen for the
relevant vehicle type.
The type plate shows whether there is an EC certificate of conformity for this particular vehicle. The
type plate can be seen on the lower part of the door pillar when the door is open ⇒ Technical data.
•If the type plate has a row marked Permit then the vehicle does have an EC certificate of
conformity.
•If there is no type plate, or no row marked Permit the vehicle does not have an EC certificate of
conformity.
Winter tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Winter or all-year tyres improve the handling and brake response in winter conditions. Volkswagen
recommends that winter tyres be fitted to the vehicle at temperatures below +7°C (+45°FyfRULQ
winter road conditions.
Winter tyres and all-year tyres lose a large degree of their effectiveness for winter conditions when
the tread is worn down to a depth of 4 mm.
The following applies when using winter tyres:
•Observe any country-specific legal requirements.
•Use winter tyres on all four wheels at the same time.
•Only use in winter road conditions.
•Only use the sizes of tyre that have been approved for the vehicle.
•Winter tyres must have the same belt type, size and the same tread pattern.
•Observe the maximum speed permitted by the speed index ⇒.
Speed limitation
Winter tyres have a speed limit depending on the speed index ⇒ Tyre lettering and tyre type.
Speed warning settings can be made and adjusted in the Infotainment system using the
button and the and Tyres function buttons ⇒ Operation and display in the 
Infotainment system.
If you use V-rated tyres, the speed limits and required tyre pressure will be determined by the
engine size. You must ask a Volkswagen dealership about the maximum permitted speed and
required tyre pressure.
Four-wheel drive (4MOTIONyf
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with
the standard tyres. Nevertheless, Volkswagen still recommends that winter tyres or all-year tyres
should be fitted on all 4 wheels in winter, mainly because this will give a better braking response.
Observe information on snow chains⇒ Snow chains.
Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is
better if summer tyres are fitted at temperatures above +7°C (+45°Fyf7KH\DUHTXLHWHUGRQRWZHDU
so quickly and reduce fuel consumption.
In vehicles with a Tyre Pressure Loss Indicator, the system has to re-synchronise after
wheels are changed ⇒ Tyre monitoring systems.
Volkswagen dealerships can provide details on permissible winter tyre sizes.
The improved winter driving characteristics afforded by the winter tyres should not
encourage you to take any risks.
•Adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Never exceed the top speed and load permitted for the winter tyres that are fitted.
WARNING

Suitable accessories are available from your Volkswagen dealership. Follow the usage
instructions on the packaging.
Washing the vehicle
Also wash the underside of the vehicle on a regular basis to remove road salt or seawater residue.
Automatic car washes
Always observe all the car wash operator's specifications, in particular if your vehicle features add-
on parts ⇒.
•Preferably use car washes without brushes.
•Preclean the vehicle by rinsing with water.
•The steering column must not lock when driving through automatic car washes ⇒ Steering.
•Always switch off the Auto Hold function ⇒ Electronic parking brake, the wipers ⇒ Wipers and
the rain/light sensor before entering the car wash.
•Fold in the exterior mirrors.
•If your vehicle has decorative and protective films, do not select a wash program with hot wax.
High-pressure cleaners
Observe the manufacturer's information for the high-pressure cleaner. Never use rotating nozzles
⇒.
•Only use water with a maximum temperature of +60°C (+140°Fyf.
•Do not clean windows that are iced over or covered in snow with a high-pressure cleaner.
•Move the jet of water uniformly so that the nozzle is at least 50 cm away from the side windows
and other vehicle components.
•Do not point the water jet at the same location for too long. Instead, leave stubborn dirt to soak.
•If possible, do not direct the water jet at seals, e.g. side windows, decorative trim, tyres, rubber
hoses, insulation materials or any other sensitive components, e.g. door locks.
•Sensors, camera lenses, and decorative and protective films should be sprayed directly only for
brief periods of time.
Washing the car by hand
Washing the car by hand is always the more gentle way to clean it. However, there are also some
things to note for this ⇒.
•Before washing the vehicle, soak the dirt with plenty of water and then rinse it off thoroughly.
•Clean the vehicle with a soft sponge, a wash mitt or a brush applying only light pressure. Start
with the roof and work from the top to the bottom.
•Rinse the sponge, wash mitt or brush thoroughly at regular short intervals.
•Clean the wheels, sill panels etc. last. Use a second sponge for this.
Use a shampoo for very stubborn dirt only.
Car care products can be toxic and hazardous. Unsuitable care products and incorrect use
of care products can cause accidents, serious injuries, burns or poisoning.
•Care products must be kept in the original, sealed container only.
•Read the manufacturer's instructions.
•Never use empty food cans, bottles or other containers for storing care products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be
used outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to
wash, clean or care for your vehicle. These substances are toxic and highly
inflammable.
WARNING
Stains, dirt and other deposits containing aggressive and solvent-based ingredients attack
the material and may cause irreparable damage, even if only left for a short time.
•Stains, dirt and other deposits should always be removed as quickly as possible and
not allowed to dry in.
•Have stubborn stains removed by a qualified workshop.
NOTICE
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Waxing
Waxing protects the paintwork. At the latest when water no longer clearly forms small drops and
runs off the paintwork when the vehicle is clean, you should re-wax the vehicle with a good wax
solution.
Even if a preservative wax is applied regularly in the automatic car wash, Volkswagen recommends
protecting the vehicle paintwork at least twice a year using Volkswagen Genuine hard wax (-
000 096 317 -yf.
Polishing
Polishing is only necessary if the paint has lost its shine, and the gloss cannot be brought back by
applying wax.
Wash the vehicle only in specially provided wash bays This prevents waste water
contaminated with oil, grease or fuel from entering the sewerage system.
Caring for and cleaning the vehicle exterior
Fig. 251 Between the engine compartment and the windscreen: plenum chamber (illustrationyf.
Fig. 252 In the rear of the vehicle: rear view camera in the Volkswagen badge or in the number
plate lighting.
The following overview contains recommendations for cleaning and care of individual vehicle
components ⇒.
Windows, glass surfaces: remove wax residue, e.g. from care products, using the Volkswagen
Genuine cleaning cloth - 000 096 166 A - or a suitable glass cleaner.
Use a hand brush to remove snow and ice. If you use a plastic scraper, move it in one direction
only.
After the car has been washed, the braking effect could set in later than normal and extend
the braking distance as the brake discs and brake pads will be wet, or iced up in winter.
•You can dry and de-ice the brakes by performing careful braking manoeuvres. Ensure
that you do not endanger any other road users or violate any legal regulations when
doing so.
WARNING
Incorrectly washing the vehicle can cause serious damage to the vehicle.
•Always follow the instructions exactly.
•Never wash the vehicle in direct sunshine.
•Never aim a water jet directly at locks, doors or the boot lid in cold weather. The locks
and seals could freeze.
NOTICE
Painted parts and surfaces with a matt finish, unpainted plastic parts, headlight lenses and
tail light clusters can be damaged if the vehicle is not washed correctly.
•Use only brushless car washes for matt-painted surfaces.
•Do not use hard or abrasive brushes.
NOTICE

Use the Volkswagen Genuine de-icing agent (- 000 096 322 -yfWRUHPRYHLFH.
Wiper blades:⇒ Wiper blades.
Paintwork: always treat surfaces carefully in order to prevent damage to the paint coat. Use a
clean, soft cloth and a mild soap solution or cleaning clay to remove any light dirt immediately, e.g.
deposits, insect residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
⇒ Technical data. Consult a qualified workshop in the event of damage to surfaces with matt paint.
•Overflowing fuel or service fluids: clean immediately.
•Flash rust deposits: moisten deposits with a soap solution. Then remove any deposits with
cleaning clay.
•Corrosion: have removed by a qualified workshop.
•Water no longer forms beads on clean paint: preserve paintwork at least twice a year using
Volkswagen Genuine hard wax (- 000 096 317 -yf.
•No gloss in spite of preservation/paint unattractive: treat the vehicle with suitable polish after
cleaning to remove dirt and dust.
Plenum chamber, engine compartment: remove leaves and other loose objects with a vacuum
cleaner or by hand ⇒ Fig. 251⇒. Cleaning of the engine compartment should always be
performed by a qualified workshop ⇒.
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaneryfFDQFDXVHFRQVLGHUDEOHGDPDJHWRWKHYHKLFOH.
Sensors, camera lenses: clean the area in front of the sensors or camera with a soft cloth and
solvent-free cleaning agent. Observe the installation locations ⇒ Vehicle overviews.
•Switch on the ignition.
•Move the selector lever to position R.
•Clean the camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipmentyf.
Remove snow with a brush. Do not use warm or hot water.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -yfWRUHPRYHLFH.
Decorative films, protective films: remove soiling in the same way as for paint. Always use
Volkswagen Genuine plastic cleaner (- 000 096 314 -yfIRUPDWWGHFRUDWLYHILOPV.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Only
use clean, soft microfibre clothes to apply it. Do not use hot wax, also not in car washes!
•Stubborn dirt: remove carefully using white spirits, and then rinse using warm water.
Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel: clean
only in a dust-free environment using a clean, soft cloth and a mild soap solution.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -yf.
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters: use a soft sponge soaked with a mild soap solution. Do not use
any cleaning agents that contain alcohol or solvents.
•Stubborn dirt: remove with Volkswagen Genuine chrome and aluminium care product (-
000 096 319 D -yf.
Wheels: remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel cleaner (- 000 096 304
-yf9RONVZDJHQUHFRPPHQGVWUHDWLQJWKHZKHHOULPVZLWK9RONVZDJHQ*HQXLQHKDUGZD[(-
000 096 317 -yfHYHU\WKUHHPRQWKV.
•Damage protective paint coating: repair immediately with a touch-up pen. Go to a qualified
workshop if necessary.
•Brake dust: use Volkswagen Genuine wheel rim cleaner (- 000 096 304 -yf.
Door lock cylinders: Volkswagen recommends using Volkswagen Genuine de-icing agent (-
000 096 322 -yfIRUGHLFLQJ'RQRWXVHGRRUORFNGHLFHUVFRQWDLQLQJVXEVWDQFHVWKDWGLVVROYH
grease.
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