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WARNING
Never tow a vehicle that has no power supply.
assistance.
NOTICE
When pushing the vehicle by hand, do not press on the tail light clusters, the side spoilers on the
rear window, the rear spoiler or large panels. This could damage the vehicle and the rear spoiler
could become detached.
NOTICE
Remove and install the cover and the towing eye carefully so as to avoid damage to the vehicle, e.g.
the paintwork.
Notes on tow-starting and towing
First read and observe the introductoryinformation and safety warnings
It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard
warning lights are switched on. To do this, operate the turn signal lever in the required direction
while the ignition is switched on. The hazard warning lights will not flash while the turn signal is
being used. The hazard warning lights will start flashing again automatically as soon as the turn
signal lever is moved back to the neutral position.
When should your vehicle not be tow-started or towed?
an 50 km.
accident.
If the vehicle cannot be towed on its own four wheels due to one of the above conditions, seek
expert assistance and have the vehicle transported on a recovery vehicle if necessary.
Tow-starting
First read and observe the introductoryinformation and safety warnings
Preparations for tow-starting
Vehicles with an automatic gearbox:
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lfunctions and engine
damage.
The engine oil level must never be above area Fig. 186
the crankcase breather and escape into the atmosphere via the exhaust system.
Troubleshooting
First read and observe the introductoryinformation and safety warnings
and Engine oil pressure too low
The central warning lamp lights up red and the text message Stop vehicle. Oil pressure. Observe
vehicle wallet is displayed.
Do not drive on!
Switch off the engine and check the engine oil level. Checking the engine oil level Checking the
Do not drive on or allow the engine to run if the
warning lamp is flashing although the engine oil level is correct. The engine could otherwise be
damaged. Seek expert assistance.
and Engine oil level too low
The central warning lamp lights up red and the text message Refill engine oil. is displayed.
Engine oil level is too low. Switch off the engine.
Checking the engine oil level Checking the engine oil level and refilling the engine oil
and Engine oil level low
The central warning lamp lights up yellow and the text message Check oil level. is displayed.
Engine oil level is low. Switch off the engine.
Checking the engine oil level Checking the engine oil level and refilling the engine oil
and Fault in engine oil system
The central warning lamp lights up yellow and the text message Oil sensor: workshop. is displayed.
Engine oil system is faulty. Go to a qualified workshop and have the engine oil sensor checked.
and Engine oil level too high
The central warning lamp lights up yellow and the text message Reduce oil level. is displayed.
Engine oil level is too high. Switch off the engine.
Check the engine oil level. Checking the engine oil level Checking the engine oil level and refilling
the engine oil
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ator. The 12-volt vehicle battery will not be charged by the alternator while the
vehicle is in motion.
Switch off any electrical consumers that are not required. Inform a qualified workshop. Have the
electrical system checked.
The start/stop system cannot start the engine Start/stop system
and vehicle battery (12-volt)
The central warning lamp lights up yellow and the text message 12 V battery low. Charge by driving.
is displayed.
The charge level of the vehicle battery is insufficient.
Recharge the 12-volt vehicle battery by driving the vehicle for an extended time.
The start/stop system cannot start the engine Start/stop system
and vehicle battery (12-volt)
The central warning lamp lights up red and the text message Replace 12 V battery. Workshop. is
displayed.
The vehicle battery condition is not ok.
Seek expert assistance and have the battery checked and replaced if necessary.
The start/stop system cannot start the engine Start/stop system
Wheels and tyres
Tyre monitoring system
Introduction
This chapter contains information on the followingsubjects:
Tyre Pressure Loss Indicator
Troub
The tyre monitoring system warns the driver when the tyre pressures are too low.
The tyre monitoring system monitors various parameters (for example, rolling circumference) of all
wheels using ABS sensors (indirect measurement).
WARNING
The intelligent tyre monitoring system technology cannot overcome the laws of physics, and
functions only within the limits of the system. Incorrect handling of the wheels and tyres can lead to
a sudden loss of pressure in the tyres, tread separation and even tyre blow-out.
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s and cameras must not be covered by stickers, additional
headlights, trim frames for number plates or similar.
Repairs and structural modifications should therefore be carried out only by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
-ups in the area around the sensors may impair the function of the
system in question.
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the vehicle's underbody and
sump, for example when driving over kerbs, drive entrances or unsurfaced roads.
Volkswagen recommends that you have this equipment retrofitted by your Volkswagen dealership.
WARNING
Incorrectly performed repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and severe
injuries.
WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and repairs can
lead to damage to the vehicle and cause accidents and serious injuries.
Volkswagen Genuine Parts
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iffer depending on
the country in which the vehicle was sold. Please ask your Volkswagen dealership for further
information.
The selling Volkswagen dealership will issue a comprehensive LongLife mobility guarantee for every
new vehicle which applies from the time of delivery until the first due inspection. If you purchase
your new vehicle directly from Volkswagen AG, Volkswagen AG will issue the LongLife mobility
guarantee from the time of delivery until the first due inspection.
Your Volkswagen dealership will extend the LongLife mobility guarantee until the following
inspection when the due inspection is carried out by the dealership. The service costs include the
entire guarantee package.
The comprehensive LongLife mobility guarantee includes the following services:
If your vehicle can no longer be driven due to a technical defect1), corresponding assistance will be
provided in the case of breakdown or accident. The LongLife mobility guarantee provides with you
protection and mobility.
The inspection is not only about car maintenance - it also ensures that your car remains roadworthy
and in perfect working order. For this reason, servicing should be carried out regularly in accordance
with the manufacturer's specifications.
Your entitlement to the LongLife mobility guarantee is documented in the digital service schedule
each time your car is serviced. A full service history shows that your car has been professionally
maintained and cared for.
1) A vehicle which can no longer be driven is a vehicle which cannot reach a workshop under its own
power.
Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systems). Furthermore,
your vehicle is equipped with convenience and Infotainment functions, which are also made possible
using electronic control units.
Electronic control units contain data memories which can store information regarding the vehicle
status, component load levels, servicing requirements, technical events and faults on a temporary or
permanent basis. This information generally documents the status of a component, a module, a
system or the environment, e.g.:
. filling levels, tyre pressure, battery status.
deceleration, lateral acceleration, display of fastened seat belts.
tem components, e.g. lights, brakes.
stability control systems.