adar sensor is exposed to environmental conditions that impair sensor functioning, the
system may detect this only after a certain time. For this reason, possible functional restrictions may
be displayed only after a delay at the start of the journey and when driving
Objects that cannot be detected
Persons.
Animals.
Stationary vehicles.
Crossing or oncoming vehicles.
Other stationary obstacles.
If a stationary vehicle is hidden behind a vehicle that has been detected by the adaptive cruise
control and this vehicle turns off the road or changes lane, the ACC will not react to the stationary
vehicle Fig. 120.
Bends
The radar sensor always measures straight ahead. For this reason, vehicles may be incorrectly
detected or vehicles driving ahead not detected in tight bends Fig. 119.
Vehicles outside the sensor range
Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. motorbikes
Fig. 119.
Vehicles that change into your lane directly in front of your vehicle Fig. 120.
Vehicles with bodies or attachments that project beyond the vehicle.
WARNING
If you use ACC in the above situations, this can result in accidents and serious injuries as well as
violation of legal regulations.
Switching ACC on and off
If you do not maintain the minimum distance to a vehicle in front and the difference in speed
between the vehicle in front and your own vehicle is so great that the braking action of the ACC is
insufficient, you are in danger of colliding with the vehicle in front. The braking distance is also
longer in rain and winter road conditions.
ACC may not be able to detect all driving situations correctly.
Always be prepared to brake the vehicle yourself.
Speed and distance control are overridden when you press the accelerator. ACC does not brake
automatically in this case.
Observe any country-specific regulations relating to the minimum distance.
Always set a larger distance in wet or snowy conditions or when visibility is poor.
Some settings can be stored in the user accounts of the personalisation function and therefore
change automatically when the user account changes Personalisation
Troubleshooting
First read and observe the introductoryinformation and safety warnings
ACC not available.
The indicator lamp lights up yellow.
The radar sensor is dirty. Clean the radar sensor Vehicle care
The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor Vehicle care
The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle.
Check whether damage is visible Repairs and technical modifications
Fault or malfunction. Switch off and restart the engine.
Structural modifications have been made to the front of the vehicle.
The genuine Volkswagen badge is not used.
If the problem persists, go to a qualified workshop.
ACC does not function as expected.
The radar sensor is dirty. Clean the radar sensor Vehicle care
The system limits are not met Limits of ACC
Radar sensor
Front Assist detects driving situations by means of the radar sensor at the front of the vehicle
Front view m.
Functions included in the system
The City Emergency Braking System and Pedestrian Monitoring (depending on vehicle equipment)
are part of Front Assist and are automatically active when Front Assist is switched on.
WARNING
The intelligent technology used in Front Assist cannot overcome the laws of physics, and functions
only within the limits of the system. Never let the extra convenience afforded by Front Assist tempt
you into taking safety risks when driving. The driver is always responsible for braking in time.
If Front Assist issues a warning, brake your vehicle immediately depending on the traffic situation or
avoid the obstacle.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.
Front Assist cannot prevent accidents and serious injuries on its own.
Front Assist can issue unnecessary warnings and carry out unwanted braking interventions in certain
complex driving situations, e.g. at traffic islands.
Front Assist can issue unnecessary warnings and carry out unwanted braking interventions when its
function is impaired, e.g. if the radar sensor is dirty or its position has been changed.
Front Assist without Pedestrian Monitoring does not react to persons. In addition, the system does
not react to animals or to vehicles that are crossing or approaching in the same lane.
If you are unsure whether your vehicle possesses Pedestrian Monitoring, please enquire about this
at a qualified workshop before starting your journey.
Be prepared to take over control of the vehicle yourself at all times.
Warning levels and braking intervention
First read and observe the introductoryinformation and safety warnings
Distance warning
The system detects when safety is endangered by driving too close to the vehicle in front. The
warning lamp lights up. Increase the distance.
Speed range: around 65 km/h (40 mph) to 250 km/h (155 mph).
Advance warning
of the vehicle and prepares the vehicle for a possible emergency braking procedure.
A warning tone sounds and the red warning lamp lights up. Brake or take avoiding action.
Speed range: around 30 km/h (20 mph) to 250 km/h (155 mph).
Urgent warning
If the driver does not react to the advance warning, the system may initiate a short braking jolt in
order to draw attention to the increasing collision risk. Brake or take avoiding action.
Speed range: around 30 km/h (20 mph) to 250 km/h (155 mph).
Automatic braking
If the driver also does not react to the urgent warning, the vehicle can be braked automatically with
braking force that increases in several stages. The reduced speed means that it is possible to
minimise the consequences of an accident.
Speed range: around 5 km/h (3 mph) to 250 km/h (155 mph).
Braking intervention
If the system detects that the driver is braking insufficiently when there is a risk of collision, the
system can increase the braking force and help prevent a collision. The braking intervention takes
place only for as long as the brake pedal is pressed hard.
Speed range: around 5 km/h (3 mph) to 250 km/h (155 mph).
City Emergency Braking System
The City Emergency Braking System is part of Front Assist. If the driver does not react to a possible
collision, the system can also automatically brake the vehicle with increasing braking force without
any advance warning.
The red warning lamp lights up
Speed range: around 5 km/h (3 mph) to 30 km/h (20 mph).
Limits of Front Assist
First read and observe the introductoryinformation and safety warnings
Front Assist is not available or its functions are restricted for a period of around 30 seconds (also
longer, depending on the driving situation) immediately after the vehicle is started.
Front Assist has physical and system-related limitations. You should therefore always be prepared to
take full control of the vehicle if necessary.
Delayed response
If the radar sensor is exposed to environmental conditions that impair sensor functioning, the
system may detect this only after a certain time. For this reason, possible functional restrictions may
be displayed only after a delay at the start of the journey and when driving
Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. vehicles
that are driving offset to your vehicle or motorbikes.
Vehicles that change into your lane directly in front of your vehicle.
Vehicles with bodies or attachments that project beyond the vehicle.
Oncoming vehicles or vehicles crossing your path.
Pedestrians who are stationary, moving towards the vehicle or moving in the same direction as the
vehicle.
Function limitations
In tight bends.
Driving in heavy rain, snow or heavy spray.
Driving in multi-storey car parks.
Driving on roads with embedded metal objects, e.g. railway tracks.
Reversing.
If TCS is switched off manually.
If ESC is taking corrective action.
If the radar sensor is dirty or covered.
If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connection to
the vehicle
If the vehicle accelerates hard or the accelerator is fully depressed.
In complex driving situations, e.g. at traffic islands.
In unclear traffic situations, e.g. vehicles ahead are braking heavily or turning off.
If there is a fault in Front Assist.
Switching off Front Assist
If the vehicle is used in a capacity other than driving in normal traffic, e.g. offroad.
If the vehicle is being towed or is loaded onto another vehicle.
If the radar sensor is covered temporarily by add-on parts, e.g. auxiliary headlights.
If the radar sensor is faulty.
After external force on the radar sensor, e.g. after a frontal collision.
In the event of multiple unwanted interventions.
Failure to switch off Front Assist in the situations mentioned can result in accidents and serious
injuries.
Pedestrian Monitoring
First read and observe the introductoryinformation and safety warnings
Pedestrian Monitoring can help to avoid accidents with pedestrians crossing the vehicle's path or to
mitigate the consequences of an accident.
The system gives a warning when there is a risk of collision, prepares the vehicle for emergency
braking, helps to brake the vehicle or performs an automatic brake intervention. In the event of an
advance warning, the warning lamp lights up in the instrument cluster
When Front Assist is switched on, Pedestrian Monitoring is active as part of Front Assist in a vehicle
speed range from approx. 5 km/h (3 mph) to 65 km/h (40 mph).
Pedestrian Monitoring is not available in all countries, depending on the vehicle equipment level.
WARNING
The intelligent Pedestrian Monitoring technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by the
Pedestrian Monitoring system tempt you into taking any safety risks when driving. The driver is
always responsible for braking in time.
If Pedestrian Monitoring issues a warning, brake your vehicle immediately depending on the traffic
situation or avoid the pedestrian.
Pedestrian Monitoring cannot prevent accidents and serious injuries on its own.
Pedestrian Monitoring can issue unnecessary warnings and carry out unwanted braking
interventions in complex driving situations, e.g. on a main road that turns sharply.
Pedestrian Monitoring can issue unnecessary warnings and carry out unwanted braking
interventions when its function is impaired, e.g. if the radar sensor is covered or its position has
been changed.
Be prepared to take over control of the vehicle yourself at all times.
Operating the area monitoring system (Front Assist)
First read and observe the introductoryinformation and safety warnings
Front Assist and the advance warning (in some countries) are automatically switched on when you
switch on the ignition.
However, the system is not available or its functions are restricted for a period of around 30 seconds
(also longer, depending on the driving situation).
on at all times. Exceptions Limits of Front Assist
Switching on and off
Switch Front Assist on and off in the vehicle settings of the Infotainment system Vehicle settings
menu
Or: switch Front Assist on and off in the instrument cluster menus Instrument cluster menus
If you switch off Front Assist, the advance warning and distance warning will also be switched off.
The yellow indicator lamp lights up in the instrument cluster display. .
Setting the distance and advance warnings
Switch on Front Assist.
Switch the desired function on and off in the vehicle settings of the Infotainment system Vehicle
settings menu
Depending on the vehicle equipment, you can also set the warning time for the advance warning.
Some settings can be stored in the user accounts of the personalisation function and therefore
change automatically when the user account changes Personalisation
Troubleshooting
First read and observe the introductoryinformation and safety warnings
Front Assist is not available, the radar sensor does not have sufficient visibility.
The radar sensor is dirty. Clean the radar sensor Vehicle care
The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor Vehicle care
The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle.
Check whether damage is visible Repairs and technical modifications
Structural modifications have been made to the front of the vehicle.
The genuine Volkswagen badge is not used.
If the problem persists, switch off Front Assist and go to a qualified workshop.
Front Assist does not function as expected or is triggered unnecessarily several times.
The radar sensor is dirty. Clean the radar sensor Vehicle care
The system limits are not met Limits of Front Assist
is covered or moved, Emergency Assist may make unwanted braking or steering manoeuvres.
Emergency Assist does not react to persons, animals or vehicles crossing or approaching in the same
lane.
WARNING
If Emergency Assist is triggered unnecessarily, this can result in accidents and serious injuries.
If there is a malfunction in the Emergency Assist system, switch off the lane keeping system (Lane
Assist) Driving with the lane keeping system
Go to a qualified workshop and have the system checked. Volkswagen recommends using a
Volkswagen dealership for this purpose.
Blind Spot Monitor
Introduction
This chapter contains information on the followingsubjects:
Driving with the Blind Spot Monitor
Troubleshooting
Radar sensors monitor the area behind the vehicle. The system measures the distance and
difference in speed in relation to other vehicles and uses visual signals in the exterior mirrors to
inform the driver.
System limits
Use the Blind Spot Monitor only on surfaced roads.
The Blind Spot Monitor may not always interpret the traffic correctly in the following situations:
In tight bends.
When driving in the middle of two lanes.
When road lanes are of varying width.
At road crests.
In poor weather conditions.
Where there are special roadside structures, e.g. high or offset crash barriers.
WARNING
The intelligent technology used in the Blind Spot Monitor cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by the Blind