
 
Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this 
purpose. 
Turn signals do not flash 
If the turn signals do not flash as confirmation when the vehicle is locked: 
At least one of the doors or the boot lid is not closed. 
OR: convenience closing is in progress and not all windows and the glass roof have been closed. 
Vehicle locks itself automatically 
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following 
conditions applies: 
The vehicle has been unlocked but not opened. 
The ignition has not been switched on. 
The boot lid has not been opened. 
The vehicle has been unlocked using the lock cylinder. 
The vehicle has been locked using the central locking button in the vehicle interior. 
Response when locking the vehicle with a second vehicle key 
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if 
the vehicle has been locked from the outside using a second vehicle key. Press the button on the 
vehicle key in the vehicle interior to enable it to start the engine Starting and stopping the 
engine 
Locking the vehicle after airbags have been triggered 
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of 
the damage, the vehicle can be locked as follows after an accident: 
Switch the ignition off and then back on again. 
Automatic deactivation of the sensors 
The vehicle is not unlocked or locked for an extended period. 
A sensor has been triggered an excessive number of times. 
Reactivating the sensors: 
Unlock the vehicle with the button in the vehicle key. 
 
NOTICE  

steam if a valid vehicle key is simultaneously within the operating range. If at least one window is 
open and sensor surfaces on the door handles are continuously activated, all windows will close. All 
windows could open if the jet of water or steam is moved away from the door handle sensors briefly 
and then moved back again  
 
It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle 
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked 
manually  
 
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be 
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference 
from another radio signal or is covered by another item, e.g. an aluminium case Starting and 
stopping the engine 
Anti-theft alarm 
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm. 
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key. 
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes. 
When does the system trigger an alarm? 
If a door is opened. 
If the bonnet is opened. 
If the boot lid is opened. 
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.) 
If the 12-volt vehicle battery is disconnected. 
If there is movement inside the vehicle (in vehicles with interior monitoring) Interior monitoring 
system and anti-tow alarm 
If the vehicle is lifted or towed (vehicles with anti-tow alarm) Interior monitoring system and anti-
tow alarm 
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior 
monitoring) Interior monitoring system and anti-tow alarm 
If a trailer that is connected to the anti-theft alarm system is removed Trailer towing 
Switching off the alarm 
Unlock the vehicle using the unlocking button on the vehicle key.  

 button again moves the boot lid back into the starting position. 
Signal tones 
If the boot lid is opened or closed from the vehicle interior or using the vehicle key, signal tones will 
sound. 
Changing and storing the opening angle 
If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of 
the boot lid can be changed. 
Stop the opening procedure at the desired open position (at least half open). 
In the boot lid, press and hold the  button Fig. 63until the hazard warning lights flash. 
The changed opening angle will be stored. 
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening 
angle has been stored. 
Resetting and storing the opening angle 
The opening angle must be reset and stored again in order for the boot lid to open fully again. 
Push the opened boot lid up as far as it will go by hand. You will need to use increased force for this. 
In the boot lid, press and hold the  button Fig. 63until the hazard warning lights flash. 
The opening angle will be reset. 
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle has 
been reset. 
 
NOTICE 
Before opening or closing the boot lid, please check that there is enough space to open and close it, 
for example when in a garage. 
Unlocking the boot lid manually 
  

 
The buttons are located in the doors Vehicle overviews 
Opening the windows: press the button. Closing the windows: pull the button.Press to disable 
the electric window buttons in the rear doors. 
The windows can still be opened or closed using the buttons for a short time after the ignition has 
been switched off, provided the driver door and the front passenger door are not opened. 
One-touch opening and closing 
The one-touch opening and closing function can be used to fully open and close the windows. The 
individual buttons do not have to be held to do this. 
One-touch closing: pull the button for the appropriate window up briefly into the second position. 
One-touch opening: press the button for the appropriate window down briefly into the second 
position. 
Stopping the one-touch function: press or pull the button for the appropriate window again. 
Convenience opening and closing 
The windows can be opened and closed from outside the vehicle using the vehicle key when the 
ignition is switched off: 
Press and hold the locking or unlocking button on the vehicle key. 
In vehicles with keyless locking and starting system Keyless Access: place your finger on the locking 
sensor in the door handle for a few seconds until the windows are closed Unlocking or locking the 
vehicle with Keyless Access operating range. 
To interrupt this function, release the locking or unlocking button OR remove your finger from the 
sensor. 
A valid vehicle key must be located within the operating range. All turn signals will flash once as 
confirmation that all the windows and the glass roof have been closed. 
Set the convenience opening settings in the Vehicle settings menu in the Infotainment system 
Infotainment system controls and displays 
 
WARNING 
Careless or unsupervised use of the electric windows can cause serious injuries. 
The electric windows should only be opened or closed when you are sure that nobody is in their 
operating area. 
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. 
The windows can no longer be opened in an emergency.  

opened or closed using the buttons for a short time after the ignition has been switched off, 
provided the driver door and the front passenger door are not opened. 
When transporting children on the rear bench seat, the rear electric windows should always be 
deactivated using the safety button so that they cannot be opened or closed. 
 
NOTICE 
If windows are open when it starts to rain, water can soak the interior equipment of the vehicle and 
cause damage to the vehicle. 
 
One-touch opening and closing and the roll-back function will not work if there is a malfunction in 
the electric windows. Go to a qualified workshop. 
 
Convenience opening and closing only works when one-touch opening and closing is activated for all 
electric windows. 
 
Some settings can be saved in the user accounts for personalisation and therefore change 
automatically when the user account is changed Personalisation 
Electric window roll-back function 
The roll-back function for the electric windows can reduce the risk of injuries when the windows are 
closing. 
If the window is not able to close because it is stiff or because of an obstruction, the window will 
immediately open again  
Check to see why the window has not closed. 
Try to close the window again. 
If the window closing process is interrupted again, the roll-back function will be disabled for a few 
seconds. 
If the window still cannot close, it will come to a stop at this point. To close the window without the 
roll-back function, press the button again within a few seconds  
 
WARNING 
Closing the electric windows without the roll-back function can lead to serious injuries. 
Always close the window carefully.  

 66 In the roof: button for the glass roof. 
The term glass roof is used as a standard term for the panorama sliding/tilting roof. 
The glass roof is a roof opening system featuring two glass elements. The rear glass element is fixed 
and cannot be opened. 
The button has two positions. First stage: fully or partially tilt, open or close the roof. Second 
stage: automatically move the roof to the respective limit position. Press the button again to stop 
the one-touch function. 
Tilting the glass roof: push the button Fig. 66to the first position. One-touch function: push 
button to the second position. 
Closing the tilted glass roof: push the button to the first position. One-touch function: push 
button to the second position. 
Opening the glass roof: push the button to the first position. One-touch function up to 
convenience position: push button to the second position. 
Closing the glass roof: push the button to the first position. One-touch function: push button 
to the second position. 
Stopping one-stop function of the opening or closing procedure: push button or again. 
 
WARNING 
Careless or unsupervised use of the glass roof can cause serious injuries. 
Open and close the glass roof only when you are sure that nobody is obstructing the path of the 
roof. 
Always take all vehicle keys with you every time you leave the vehicle. 
Never leave children or people requiring assistance alone in the car, particularly if they have access 
to the vehicle key. Unsupervised use of the vehicle key can lock the vehicle, start the engine, switch 
on the ignition and operate the glass roof. 
The glass roof can still be opened or closed for a short time after the ignition has been switched off, 
provided that the driver door or front passenger door are not opened. 
 
NOTICE 
To avoid damage during cold weather, clear any ice and snow off the vehicle roof before opening or 
tilting the glass roof. 
Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain entering the 
vehicle when the glass roof is open or tilted could cause significant damage to the electrical system. 
This can result in further damage to the vehicle.  

 and the driver door opened, acoustic 
warnings sound under the following conditions: 
If the parking light is switched on. 
If the side lights are switched on or the rear fog light is switched on . 
When the Coming Home function is switched on, no signal tone will be given as a reminder that a 
light is still switched on when leaving the vehicle. 
 
Some settings can be stored in the user accounts of the personalisation function and therefore 
change when the user account changes Personalisation 
Troubleshooting 
  Turn signal indicator lamp 
If a turn signal on the vehicle has failed, the indicator lamp will start flashing twice as fast. 
The indicator lamp flashes green. 
Check the lighting and change the appropriate bulb as required Changing bulbs 
If the problem persists, go to a qualified workshop. 
Does not apply in China and Japan: trailer turn signals indicator lamp 
The indicator lamp goes out if a trailer turn signal or all trailer lights stop working. 
The indicator lamp flashes green. 
Check the lighting and change the appropriate bulb as required Changing bulbs 
If the problem persists, go to a qualified workshop. 
Vehicle lighting not working 
Vehicle lighting has failed either completely or partially. 
The indicator lamp lights up yellow. 
Check the lighting and change the appropriate bulb as required Changing bulbs 
If the problem persists, go to a qualified workshop. 
Fault in rain/light sensor 
In the light switch position , the vehicle lighting is not switched on or off automatically. 
The indicator lamp lights up yellow. 
Switch the ignition off and on. 
If the problem persists, go to a qualified workshop.  

file Driving profile selection and 4MOTION Active Control 
Avoid driving at full throttle 
Never drive the vehicle at its top speed. The drag coefficient increases at excessively high speeds. 
This in turn increases the force needed to move the vehicle. 
Reduce idling 
Pull away immediately with low engine speeds. If you are stopped for a long period, do not allow the 
engine to idle but switch it off, e.g. when in a traffic jam or at a railway crossing. 
In vehicles with an activated start/stop system, the engine can switch off automatically when the 
vehicle is stopping and when the vehicle is stationary Start/stop system 
Refuel moderately 
A full fuel tank increases the weight of the vehicle. A fuel tank that is half or two thirds of the way 
full is sufficient for journeys in urban traffic in particular. 
Avoid short journeys 
A cold engine has very high fuel consumption. The optimum operating temperature is reached only 
after driving a few kilometres. The fuel consumption is above average at very low ambient 
temperatures, e.g. in winter Fig. 97 
Carry out regular maintenance 
Regular maintenance is an essential prerequisite for economical driving and increases the service life 
of the vehicle. 
Observe the tyre pressures 
Low tyre pressures does not just mean greater wear, but also increase the rolling resistance of the 
tyres and thus the fuel consumption. Use optimised rolling resistance tyres. 
Adjust the tyre pressure according to the load. Observe the information on the tyre pressure sticker 
Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System Tyre monitoring system 
Use low viscosity engine oils 
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and are 
distributed better and more quickly, especially during cold starts. 
Do not drive with unnecessary loads in the vehicle 
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for 
example by removing empty drink crates or unused child seats. 
To keep the vehicle's air resistance as low as possible, remove any add-on parts and equipment such 
as ski racks, bicycle racks and roof carriers once you have finished using them. 
Save electrical energy