Fig. 209 Illustration: compressor from the breakdown set.
First read and observe the introductoryinformation and safety warnings
The breakdown set is located underneath the floor covering in the luggage compartment.
The breakdown set consists of the following components Fig. 208
Sticker with the maximum permitted speed max. 80 km/h or max. 50 mph
Filler hose with plug
Tyre filler bottle
Spare valve core
Valve core extractor
The compressor in the breakdown set consists of the following components Fig. 209
On/off switch
Air bleed screw
Tyre pressure display
Tyre filler hose
12-volt plug
Air compressor
There is a slot on the lower end of the valve core extractorFig. 208
applies to the spare valve core
in the display of the instrument cluster serves as a reminder for the due date of the next service
event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
Fig. 210(arrow) Technical data
Service eventa) PR No. Service type Service interval
Oil change service QI1 Fixed Every 5,000 km or 1 yearb).
QI2 Every 7,500 km or 1 yearb).
QI3 Every 10,000 km or 1 yearb).
QI4 Every 15,000 km or 1 yearb).
QI6 Flexible According to service interval display.
Inspection According to service interval display.
Observe the information on engine oil specifications according to VW standards Engine oil
Features of the flexible service
With the flexible service, you only need to have an oil change service carried out if your vehicle
requires one. Individual operating conditions and personal driving style are taken into account in
order to determine this point in time. An important part of the flexible service is the use of LongLife
engine oil instead of conventional oil.
Observe the information on engine oil specifications according to VW standards Engine oil
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a
fixed service can affect your service costs. Your service advisor will be pleased to help.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster Service interval displayor in the Vehicle settings menu in the Infotainment system
Vehicle settings menues that include
an oil change or inspection. When an individual service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
a) Information is stated for vehicles used under normal operating conditions.
b) Whichever comes first.
Remove any dirt with Volkswagen Genuine interior cleaning agent (- 000 096 301 -). Never treat
materials with leather care agents, solvents, wax polish, shoe cream, stain removers or similar
substances.
icles adhering to surfaces: remove with a vacuum cleaner on a regular basis so that the
material is not permanently damaged by abrasion.
- 000 096 301 -). Dab off
dissolved grease and colour particles with an absorbent cloth and then treat with water if necessary.
-
000 096 301 -) and use a mild soap solution1) if necessary.
Natural leather:
Remove fresh soiling with a cotton cloth and mild soap solution1). Do not allow fluids to seep into
the seams.
Treat any dried stains with Volkswagen Genuine leather cleaner (- 000 096 323 -).
Regularly and each time after having finished cleaning, apply care cream with light protection and
impregnating properties. Use a special coloured leather cream if necessary. If the vehicle is parked
outdoors for long periods, you should cover the leather to protect it from direct sunlight.
Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.
-based soiling, e.g. oil: remove fresh stains with an absorbent cloth.
leather cleaner (- 000 096 323 -).
Plastic parts:
Use a soft, moist cloth.
If stubborn soiling cannot be removed with mild soap solution1), use a solvent-free plastic cleaning
agent if necessary, e.g. Volkswagen Genuine plastic cleaner (- 000 096 314 -).
Trim parts, trim strips made of chrome, aluminium or stainless steel:
Clean using a clean, soft cloth and a mild soap solution1) in a dust-free environment.
Anodised surfaces: do not use chrome cleaning products.
Controls:
Remove coarse dirt and other dirt that is difficult to reach using a soft brush. Then use a clean, soft
cloth and a mild soap solution1). Do not allow liquids to enter the controls.
Displays:
Use a Volkswagen Genuine cleaning cloth (- 000 096 166 A -) with a little water, a suitable glass
cleaner or LCD cleaner. Do not clean displays with a dry cloth.
iffer depending on
the country in which the vehicle was sold. Please ask your Volkswagen dealership for further
information.
The selling Volkswagen dealership will issue a comprehensive LongLife mobility guarantee for every
new vehicle which applies from the time of delivery until the first due inspection. If you purchase
your new vehicle directly from Volkswagen AG, Volkswagen AG will issue the LongLife mobility
guarantee from the time of delivery until the first due inspection.
Your Volkswagen dealership will extend the LongLife mobility guarantee until the following
inspection when the due inspection is carried out by the dealership. The service costs include the
entire guarantee package.
The comprehensive LongLife mobility guarantee includes the following services:
If your vehicle can no longer be driven due to a technical defect1), corresponding assistance will be
provided in the case of breakdown or accident. The LongLife mobility guarantee provides with you
protection and mobility.
The inspection is not only about car maintenance - it also ensures that your car remains roadworthy
and in perfect working order. For this reason, servicing should be carried out regularly in accordance
with the manufacturer's specifications.
Your entitlement to the LongLife mobility guarantee is documented in the digital service schedule
each time your car is serviced. A full service history shows that your car has been professionally
maintained and cared for.
1) A vehicle which can no longer be driven is a vehicle which cannot reach a workshop under its own
power.
Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systems). Furthermore,
your vehicle is equipped with convenience and Infotainment functions, which are also made possible
using electronic control units.
Electronic control units contain data memories which can store information regarding the vehicle
status, component load levels, servicing requirements, technical events and faults on a temporary or
permanent basis. This information generally documents the status of a component, a module, a
system or the environment, e.g.:
. filling levels, tyre pressure, battery status.
deceleration, lateral acceleration, display of fastened seat belts.
tem components, e.g. lights, brakes.
stability control systems.
Assist).
Park Distance Control.
The data of the event data recorder are recorded only if a particular accident-like situation occurs.
No recordings occur under normal driving conditions. Audio or video data from the vehicle interior
or vehicle surroundings are not stored. Personal data such as name, gender, age or accident location
are also not recorded at any time. However, third parties such as law enforcement agencies can use
corresponding means to link the content of the event data recorder with other sources of data and
thus establish a reference to persons as part of an accident investigation.
Special equipment, access to the legally prescribed diagnostic interface (on-board diagnosis) and
switched-on ignition are required in order to read data out of the event data recorder.
Volkswagen will not access, read out or process data from the event data recorder unless the vehicle
owner (or lessee in the case of leasing) grants their permission. Exceptions to this are contractual or
legal provisions.
Due to its legal product monitoring obligations, Volkswagen is entitled to use the data for field
monitoring and also for research purposes and quality improvements. For research purposes,
Volkswagen makes the data available to third parties in anonymous form, in other words without
any reference to the individual vehicle, vehicle owner or lessee.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions,
such as convenience turn signal, single door unlocking and displays, can be reprogrammed using
special workshop equipment. If the convenience functions are reprogrammed, the specifications and
descriptions in this owner's manual will no longer match the original functions. Volkswagen
recommends having any reprogramming entered into the digital service schedule by a Volkswagen
dealership or qualified workshop.
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Convenience and Infotainment functions
Depending on the equipment selected, you can store your own data in the vehicle's Infotainment
functions. This includes, for example:
data for use with a hands-free system or navigation system.
These data can be stored locally in the vehicle or located on a device that you have connected to the
vehicle, e.g. mobile device, USB stick or MP3 player. If these data are stored in the vehicle, you can
particular in relation to the use of online services and in accordance with your personal settings.
You can store convenience settings (personalisation) in the vehicle and change them at any time.
Depending on the equipment in the vehicle, this includes, for example:
ning system settings.
Integration of mobile devices
If your vehicle contains the necessary equipment, you can connect your mobile device or any other
mobile end device to your vehicle so that you can control this device via the controls integrated in
the vehicle when the corresponding functions are available. For example, images and sounds from
the mobile device can be output through the Infotainment system. At the same time, certain
information is sent to your mobile device. This includes location data and further general vehicle
information, depending on the type of integration. For more details, refer to the information about
display of apps in the Infotainment system.
This enables selected apps on the mobile device to be used in the vehicle, e.g. navigation or music
player. The mobile device and vehicle do not interact in any other ways than those described here,
in particular the device does not actively access vehicle data. The type of further data processing
depends on the app provider. The settings that you can make here depend on the app in question
and the operating system of your mobile device.
Third-party providers
If your vehicle is equipped with a connection to a mobile network, your vehicle will be able to
exchange data with other systems. The vehicle can be connected to a mobile network using a
transmitter and receiver unit in the vehicle or using your own mobile device. This mobile network
connection enables you to use online functions. This includes online services and apps provided by
Volkswagen or other third-party providers.
Manufacturer services
In the case of Volkswagen online services, Volkswagen describes the respective functions in a
suitable place, e.g. in a separate service description or on an Internet page, and the associated
privacy information is provided. Personal data may be used to perform online services. For this, data
are exchanged over a secure connection, e.g. using the designated IT systems of the manufacturer.
Any collection, processing and use of personal data that goes beyond the provision of the service
takes place exclusively according to legal regulations, contractual agreements or the necessary
permission.
You can activate and deactivate the services and functions, some of which charge a fee, and, in some
cases, also disable the vehicle's entire data connection. This does not apply to any functions and
services required by law, e.g. emergency call systems.
Third-party services
If you are able to use online services provided by a party other than the manufacturer, these services
are the sole responsibility of the provider in question and are subject to this provider's privacy policy
Aerials on the interior of the windows can be identified by thin wires.
NOTICE
Aerials located on the inside of the windows could be damaged by corrosive or acidic substances or
if hard objects rub against the window.
NOTICE
A retrofitted Infotainment system must be compatible with the aerial amplifier fitted as standard in
the vehicle. The aerial amplifier could otherwise be damaged.
Component protection
Some electronic components and control units are fitted with component protection as standard,
e.g. the Infotainment system.
The component protection allows legitimate installation and replacement of components and
control units by a qualified workshop.
The component protection prevents the factory-supplied components from being operated without
restrictions outside the vehicle in the following situations:
When component protection is activated, the message SAFE CP is shown on the instrument cluster
display. Go to a qualified workshop.
Go to a qualified workshop if the message Component theft protection: Infotainment system
availability currently limited. Please switch on the ignition. is displayed in the Infotainment system
and component protection cannot be deactivated.
Information in accordance with the EU Chemicals Regulation REACH
In accordance with the European regulations on chemicals, known as REACH, Volkswagen would like
to inform you about the materials that may be found in your vehicle.
You can access this information online using your vehicle identification number Technical data
https://reachinfo.volkswagen.com
Declaration of conformity
214 Vehicle identification number.
Vehicle data sticker
The vehicle data sticker Fig. 213 is located on the cover of the owner's manual and under the
rear luggage compartment trim on the luggage compartment wall. It contains the following data:
Vehicle identification number (chassis number)
Vehicle type, engine power, gearbox type
Engine and gearbox codes, paint number, interior equipment. In the example, the engine code
is CPTA Fig. 213
Additional equipment, PR numbers
Type plate
The type plate Fig. 213can be seen on the lower part of the door pillar when the driver door is
open. Vehicles for certain export countries do not have a type plate.
The type plate contains the following data:
Approval
Gross vehicle weight rating
Gross combination weight rating (vehicle plus trailer)
Gross front axle weight rating
Gross rear axle weight rating
Vehicle identification number (VIN)
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen Fig. 214(arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet to gain
access to the vehicle identification number In the engine compartment
The vehicle identification number can be displayed in the Infotainment system using the button
and the and Service function buttons Infotainment system controls and displays
Vehicle data