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7-2. Steps to take in an emergency
reliable repairer.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
When the shift lever cannot be
shifted: P. 1 8 2
Turn automatic mode off. (P.185)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function, making steering and brak-
ing more difficult.
■Wheel nut wrench*1, 2
Wheel nut wrench is installed in luggage compartment. ( P.398)*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature
gauge needle continually points
higher than normal.
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

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7-2. Steps to take in an emergency
When trouble arises
replaced, make sure to tell any autho-
rized Toyota retailer or Toyota autho- rized repairer, or any reliable repairer that the sealant is injected.
■If the tire is inflated to more than the specified air pressure
1 Press the button to let some air out.
2 Check that the air pressure indicator
shows the specified air pressure. If
the air pressure is under the desig-
nated pressure, turn the compres-
sor switch (on) again and repeat
the inflation procedure until the
specified air pressure is reached.
■The valve of a tire that has been repaired
After a tire is repaired with the emer-
gency tire puncture repair kit, the valve should be replaced.
■After a tire is repaired with the emergency tire puncture repair kit
●The tire pressure warning valve and transmitter should be replaced.
●Even if the tire inflation pressure is at the recommended level, the tire pres-
sure warning light may come on/flash.
WARNING
■Do not drive the vehicle with a flat tire
Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
Driving with a flat tire may cause a cir- cumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
■When fixing the flat tire
●Stop your vehicle in a safe and flat area.
●Do not touch the wheels or the area around the brakes immediately
after the vehicle has been driven. After the vehicle has been driven, the wheels and the area around the
brakes may be extremely hot. Touching these areas with hands, feet or other body parts may result
in burns.
●Connect the valve and hose
securely with the tire installed on the vehicle. If the hose is not prop-erly connected to the valve, air
leakage may occur as sealant may be sprayed out.
●If the hose comes off the valve while inflating the tire, there is a risk that the hose will move abruptly due
to air pressure.
●After inflation of the tire has com-
pleted, the sealant may splatter when the hose is disconnected or some air is let out of the tire.
●Follow the operation procedure to repair the tire. If the procedures not
followed, the sealant may spray out.

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7-2. Steps to take in an emergency
3Remove the spare wheel cush-
ion (if equipped).
4 Loosen the center fastener that
secures the spare tire.
1 Chock the tires.
2 Vehicles with a steel wheel:
Remove the wheel ornament
using the wrench.
Insert the wrench into the notch on
the wheel cap.
To protect the wheel ornament, place a
rag between the wrench and the wheel
ornament.
3 Slightly loosen the wheel nuts
(one turn).
WARNING
■When storing the spare tire
Be careful not get fingers caught or other body parts between the spare
tire and the body of the vehicle.
Replacing a flat tire
Flat tireWheel chock posi-
tions
Front left-hand
side
Behind the rear
right-hand side tire
Front right-hand
side
Behind the rear
left-hand side tire
Rear left-hand sideIn front of the front
right-hand side tire
Rear right-hand
side
In front of the front
left-hand side tire

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7-2. Steps to take in an emergency
WARNING
■When using the full-size spare tire (if equipped)
●Replace the full-size spare tire with a standard tire as soon as possible.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-ing operations that cause sudden
engine braking.
■When using the compact spare
tire (if equipped)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possible.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire (if equipped) is attached
The vehicle speed may not be cor-
rectly detected, and the following sys- tems may not operate correctly:
• ABS & Brake assist
• VSC
•TRC
• Automatic High Beam (if equipped)
• Dynamic radar cruise control with
full-speed range (if equipped)
• EPS
• PCS (Pre-Collision System) (if equipped)
• LTA (Lane Tracing Assist) (if equipped)
• Tire pressure warning system
• Toyota parking assist-sensor (if
equipped)
• PKSB (Parking Support Brake) (if
equipped)
• BSM (Blind Spot Monitor) (if
equipped)
• Rear view monitor system (if
equipped)
• Navigation system (if equipped)
■Speed limit when using the com- pact spare tire (if equipped)
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds.
Failure to observe this precaution may lead to an accident causing death or serious injury.
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their storage location to reduce the possi-bility of personal injury during a colli-
sion or sudden braking.
NOTICE
■Be careful when driving over bumps with the compact spare
tire (if equipped) installed on the vehicle.
The vehicle becomes lower when
driving with the compact spare tire compared to when driving with stan-dard tires. Be careful when driving
over uneven road surfaces.

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7-2. Steps to take in an emergency
When trouble arises
minutes to recharge the 12-volt
battery of your vehicle.
6 Vehicles with a smart entry &
start system: Open and close
any of the doors of your vehicle
with the power switch OFF.
7 Maintain the engine speed of
the second vehicle and start the
hybrid system of your vehicle by
turning the power switch to ON.
8 Make sure the “READY” indica-
tor comes on. If the indicator
does not come on, contact any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were con-
nected.
10 Close the exclusive jump start-
ing terminal cover and install the
fuse box cover to its original
position.
Once the hybrid system starts,
have the vehicle inspected at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer as soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery dis-charge
●Turn off the headlights and the audio
system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer.
●Some systems may require initializa-
tion. ( P.440)
■When removing the 12-volt battery terminals
When the 12-volt battery terminals are
removed, the information stored in the ECU is cleared. Before removing the 12-volt battery terminals, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■Charging the 12-volt battery
The electricity stored in the 12-volt bat- tery will discharge gradually even when the vehicle is not in use, due to natural
discharge and the draining effects of certain electrical appliances. If the vehi-cle is left for a long time, the 12-volt bat-
tery may discharge, and the hybrid system may be unable to start. (The 12-volt battery recharges automatically
while the hybrid system is operating.)
■When recharging or replacing the 12-volt battery (vehicles with a smart entry & start system)
●In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-less remote control or the mechanical
key to lock or unlock the doors.
●The hybrid system may not start on
the first attempt after the 12-volt bat- tery has recharged but will start nor-mally after the second attempt. This is

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7-2. Steps to take in an emergency
not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the 12-volt battery was discharged.
Before disconnecting the 12-volt bat- tery, turn the power switch off.If you are unsure what mode the
p owe r swi t ch wa s i n be f or e t he 1 2- v ol t battery discharged, be especially careful when reconnecting the 12-volt
battery.
■When replacing the 12-volt battery
●Use a Central Degassing type 12-volt
battery (European Regulations).
●Use a battery that the case size is
same as the previous one, 20 hour rate capacity (20HR) is equivalent or greater, and performance rating
(CCA) is equivalent or greater. Check the label on top of the battery for the battery size and specifications (ex.
LN0, 35Ah, 264A). • If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-cle is not used is a short time, the 12-
volt battery may discharge and the hybrid system may not be able to start.
●Use a ventilation type calcium battery
●Use a 12-volt battery with a handle. If a 12-volt battery without a handle is used, removal is more difficult.
●When removing the 12-volt battery: P. 3 3 0
●After replacing, firmly attach the fol- lowing items to the exhaust hole of the
12-volt battery. • Use the exhaust hose that was attached to the 12-volt battery before
replacing and confirm that it is firmly connected to the hole section of the vehicle.
• Use the exhaust hole plug included with the 12-volt battery replaced or the one installed on the 12-volt battery
prior to the replacement. (Depending
on the 12-volt battery to be replaced, the exhaust hole may be plugged.)
Exhaust hole plug
Exhaust hole
Exhaust hose
●For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
WARNING
■When removing the 12-volt bat-
tery terminals
Always remove the negative (-) termi- nal first. If the positive (+) terminal
contacts any metal in the surrounding area when the positive (+) terminal is removed, a spark may occur, leading
to a fire in addition to electrical shocks and death or serious injury.
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to
prevent accidentally igniting the flam- mable gas that may be emitted from the 12-volt battery:

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7-2. Steps to take in an emergency
When trouble arises
WARNING
●Make sure each jumper cable is connected to the correct terminal
and that it is not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+”
terminal to come into contact with any other parts or metal surfaces in the area, such as brackets or
unpainted metal.
●Do not allow the + and - clamps of
the jumper cables to come into con- tact with each other.
●Do not smoke, use matches, ciga-rette lighters or allow open flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poison-
ous and corrosive acidic electrolyte, while related parts contain lead and lead compounds. Observe the follow-
ing precautions when handling the 12-volt battery:
●When working with the 12-volt bat-tery, always wear safety glasses and take care not to allow any bat-
tery fluids (acid) to come into con- tact with skin, clothing or the vehicle body.
●Do not lean over the 12-volt battery.
●In the event that battery fluid comes into contact with the skin or eyes, immediately wash the affected area
with water and seek medical atten- tion. Place a wet sponge or cloth over the affected area until medical
attention can be received.
●Always wash your hands after han-
dling the 12-volt battery support, terminals, and other battery-related parts.
●Do not allow children near the 12-volt battery.
■After recharging the 12-volt bat-tery
Have the 12-volt battery inspected at
any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer as soon as possible.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery to emit a malodorous gas,
which may be detrimental to the health of passengers.
■When replacing the 12-volt bat-tery
●For information regarding 12-volt
battery replacement, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●After replacing, securely attach the
exhaust hose and exhaust hole plug to the exhaust hole of the replaced 12-volt battery. If not prop-
erly installed, gases (hydrogen) may leak into the vehicle interior, and there is the possible danger of
the gas igniting and exploding.

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8-2. Customization
*: If equipped
■Smart entry & start system* and wireless remote control (P.133,
140)
*: If equipped
■Smart entry & start system* ( P.133, 139, 140)
*: If equipped
■Wireless remote control (P.130, 133)
Compass*OnOff—O—
Audio system operation
status*OnOff—O—
FunctionDefault settingCustomized setting
Operation signal (Emer-
gency flashers)OnOffO—O
Time elapsed before auto-
matic door lock function is
activated if door is not
opened after being
unlocked
30 seconds
60 seconds
——O120 seconds
Open door warning buzzer*OnOff——O
FunctionDefault settingCustomized setting
Smart entry & start systemOnOffO—O
Number of consecutive
door lock operations2 timesAs many as desired——O
FunctionDefault settingCustomized setting
Wireless remote controlOnOff——O
FunctionDefault settingCustomized setting