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HV Owner's Manual_Europe_M52N30_en
7-2. Steps to take in an emergency
Use the mechanical key (P.131)
in order to perform the following
operations:
1 Locks all the doors
2 Unlocks all the doors
■Key linked functions
1 Closes the windows (turn and hold)*
2Opens the windows (turn and hold)*
*: These settings must be customized at
any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer.
1 Ensure that the shift lever is in P
and depress the brake pedal.
2 Touch the area behind the lock
button and unlock button on the
electronic key to the power
switch.
When the electronic key is detected, a
buzzer sounds and the power switch will turn to ON.
When the smart entry & start system is
deactivated in customization setting, the power switch will turn to ACC.
3 Firmly depress the brake pedal
and check that is shown
on the multi-information display.
Locking and unlocking the
doors
WARNING
■When using the mechanical key and operating the power win-
dows
Operate the power window after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window.
Also, do not allow children to operate the mechanical key. It is possible for children and other passengers to get
caught in the power window.
Starting the hybrid system
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HV Owner's Manual_Europe_M52N30_en
7-2. Steps to take in an emergency
When trouble arises
4Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be started, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted. ( P.351)
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.If a door is unlocked using the mechani-
cal key when the alarm system is set, the alarm may be triggered. ( P. 8 6 )
■Changing power switch modes
Release the brake pedal and press the
power switch in step 3 above. The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P.177)
If you have a set of jumper (or
booster) cables and a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with an alarm (P. 8 6 ) :
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ-
ation, the alarm may activate and doors locked. ( P. 8 7 )
If the 12-volt batter y is
discharged
The following procedures may
be used to start the hybrid sys-
tem if the 12-volt battery is dis-
charged.
You can also call any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or a qualified
repair shop.
Restarting the hybrid sys-
tem
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HV Owner's Manual_Europe_M52N30_en
7-2. Steps to take in an emergency
When trouble arises
minutes to recharge the 12-volt
battery of your vehicle.
6 Vehicles with a smart entry &
start system: Open and close
any of the doors of your vehicle
with the power switch OFF.
7 Maintain the engine speed of
the second vehicle and start the
hybrid system of your vehicle by
turning the power switch to ON.
8 Make sure the “READY” indica-
tor comes on. If the indicator
does not come on, contact any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were con-
nected.
10 Close the exclusive jump start-
ing terminal cover and install the
fuse box cover to its original
position.
Once the hybrid system starts,
have the vehicle inspected at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer as soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery dis-charge
●Turn off the headlights and the audio
system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer.
●Some systems may require initializa-
tion. ( P.440)
■When removing the 12-volt battery terminals
When the 12-volt battery terminals are
removed, the information stored in the ECU is cleared. Before removing the 12-volt battery terminals, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■Charging the 12-volt battery
The electricity stored in the 12-volt bat- tery will discharge gradually even when the vehicle is not in use, due to natural
discharge and the draining effects of certain electrical appliances. If the vehi-cle is left for a long time, the 12-volt bat-
tery may discharge, and the hybrid system may be unable to start. (The 12-volt battery recharges automatically
while the hybrid system is operating.)
■When recharging or replacing the 12-volt battery (vehicles with a smart entry & start system)
●In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-less remote control or the mechanical
key to lock or unlock the doors.
●The hybrid system may not start on
the first attempt after the 12-volt bat- tery has recharged but will start nor-mally after the second attempt. This is
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HV Owner's Manual_Europe_M52N30_en
8-2. Customization
Some function settings are changed simultaneously with other functions
being customized. Contact any authorized Toyota retailer or Toy ota autho-
rized repairer, or any reliable repairer for further details.
Settings that can be changed using the 7-inch/8-inch display m ultimedia
system
Settings that can be changed using the meter control switches
Settings that can be changed by any authorized Toyota retailer or Toy ota
authorized repairer, or any reliable repairer
Definition of symbols: O = Available, — = Not available
■Alarm* ( P.86)
*: If equipped
■Gauges, meters and multi-information display (P.94, 99, 103, 109)
Customizable features
FunctionDefault settingCustomized setting
Deactivates the alarm
when the doors are
unlocked using the key or
mechanical key
OffOn——O
Function*1Default settingCustomized setting
Language*2English*3—O—
Units*2L/100 kmkm/L—O—miles (MPG)*4
EV indicatorOnOff—O—
Eco Accelerator GuidanceOnOff—O—
Fuel economy display
Total average
(Average fuel
consumption
[after reset])
Trip average (Aver-
age fuel consump-
tion [after start])—O—Tank average (Aver-
age fuel consump-
tion [after refuel])
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HV Owner's Manual_Europe_M52N30_en
8-2. Customization
Vehicle specifications
■Outside rear view mirrors (P.153)
*: If equipped
■Power windows (P.156)
*: If equipped
■Automatic light control system (P.190)
■Lights (P.191)
*: If equipped
FunctionDefault settingCustomized setting
Automatic mirror folding
and extending operation*
Linked to the
locking/ unlock-
ing of the doors
Off
——OLinked to operation of
the power switch
FunctionDefault settingCustomized setting
Key (include mechanical
key*) linked operationOffOn——O
Wireless remote control
linked operationOffOn——O
Wireless remote control
linked operation signal
(buzzer)*OnOff——O
FunctionDefault settingCustomized setting
Light sensor sensitivityStandard-2 to 2O—O
Headlamp temporary light-
ing function (Time elapsed
before headlights automati-
cally turn off)
30 seconds
60 seconds
——O90 seconds
120 seconds
FunctionDefault settingCustomized setting
Welcome lamp*OnOff——O
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HV Owner's Manual_Europe_M52N30_en
8-2. Customization
Vehicle specifications
*: If equipped
■Vehicle customization
When the smart entry & start system is off, Smart door unlocking cannot be cus-
tomized.
■In the following situations, custom- ize mode in which the settings can be changed through the multi-infor-
mation display will automatically be turned off
●A warning message appears after the customize mode screen is displayed
●The power switch is turned off.
●The vehicle begins to move while the
customize mode screen is displayed.
Operation when the doors
are unlockedOnOff——O
Operation when you
approach the vehicle with
the electronic key on your
person*
OnOff——O
Footwell lights*, center con-
sole light* and door trim
lights*
OnOff——O
FunctionDefault settingCustomized setting
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HV Owner's Manual_Europe_M52N30_en
What to do if... (Troubleshooting)
1-1.What to d o if... (Tro ublesho oting)What to do if... (Troubleshooting)
If you lose your keys or mechani-
cal keys, new genuine keys or
mechanical keys can be made
by any authorized Toyota retailer
or Toyota authorized repairer, or
any reliable repairer. ( P.407)
Vehicles with smart entry & start
system: If you lose your elec-
tronic keys, the risk of vehicle
theft increases significantly. Con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer
immediately. ( P.407)
Is the key battery weak or
depleted? ( P.351)
Vehicles with a smart entry &
start system: Is the power switch
in ON?
When locking the doors, turn the power
switch off. ( P. 1 7 7)
Vehicles with a smart entry &
start system: Is the electronic
key left inside the vehicle?
When locking the doors, make sure that
you have the electronic key on your
person.
The function may not operate
properly due to the condition of
the radio wave. ( P.131,142)
Is the child-protector lock set?
The rear door cannot be opened from
inside the vehicle when the lock is set.
Open the rear door from outside and
then unlock the child-protector lock.
( P.137)
Is the shift lever in P? (P.173)
Is the steering wheel unlocked?
( P.173)
Is the 12-volt battery dis-
charged? ( P.409)
Did you press the power switch
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does not
start (vehicles without a
smart entry & start system)
The hybrid system does not
start (vehicles with a smart
entry & start system)
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HV Owner's Manual_Europe_M52N30_en
What to do if... (Troubleshooting)
while firmly depressing the brake
pedal? ( P.175)
Is the shift lever in P? (P.175)
Is the electronic key anywhere
detectable inside the vehicle?
( P.141)
Is the steering wheel unlocked?
( P.176)
Is the electronic key battery
weak or depleted?
In this case, the hybrid system can be
started in a temporary way. ( P. 4 0 8)
Is the 12-volt battery dis-
charged? ( P.409)
Is the power switch in ON?
If you cannot release the shift lever by
depressing the brake pedal with the
power switch in ON. ( P.182)
Vehicles without a smart entry &
start system: It is locked to pre-
vent theft of the vehicle if the key
is pulled from the power switch.
( P.173)
Vehicles with a smart entry &
start system: It is locked auto-
matically to prevent theft of the
vehicle. ( P.176)
Is the window lock switch
pressed?
The power window except for the one
at the driver’s seat cannot be operated
if the window lock switch is pressed.
( P.158)
The auto power off function will
be operated if the vehicle is left
in ACC or ON (the hybrid system
is not operating) for a period of
time. ( P.178)
The seat belt reminder light is
flashing
Are the driver and the passenger wear-
ing the seat belts? ( P. 3 7 7)
The parking brake indicator is on
Is the parking brake released?
( P.184)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.374, 383)
Did anyone inside the vehicle
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel cannot
be turned after the hybrid
system is stopped
The windows do not open or
close by operating the
power window switches
The power switch is turned
off automatically (vehicles
with a smart entry & start
system)
A warning buzzer sounds
during driving
An alarm is activated and the
horn sounds (vehicles with
an alarm)