409
7
HV Owner's Manual_Europe_M52N30_en
7-2. Steps to take in an emergency
When trouble arises
4Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be started, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted. ( P.351)
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.If a door is unlocked using the mechani-
cal key when the alarm system is set, the alarm may be triggered. ( P. 8 6 )
■Changing power switch modes
Release the brake pedal and press the
power switch in step 3 above. The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P.177)
If you have a set of jumper (or
booster) cables and a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with an alarm (P. 8 6 ) :
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ-
ation, the alarm may activate and doors locked. ( P. 8 7 )
If the 12-volt batter y is
discharged
The following procedures may
be used to start the hybrid sys-
tem if the 12-volt battery is dis-
charged.
You can also call any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or a qualified
repair shop.
Restarting the hybrid sys-
tem
411
7
HV Owner's Manual_Europe_M52N30_en
7-2. Steps to take in an emergency
When trouble arises
minutes to recharge the 12-volt
battery of your vehicle.
6 Vehicles with a smart entry &
start system: Open and close
any of the doors of your vehicle
with the power switch OFF.
7 Maintain the engine speed of
the second vehicle and start the
hybrid system of your vehicle by
turning the power switch to ON.
8 Make sure the “READY” indica-
tor comes on. If the indicator
does not come on, contact any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were con-
nected.
10 Close the exclusive jump start-
ing terminal cover and install the
fuse box cover to its original
position.
Once the hybrid system starts,
have the vehicle inspected at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer as soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery dis-charge
●Turn off the headlights and the audio
system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer.
●Some systems may require initializa-
tion. ( P.440)
■When removing the 12-volt battery terminals
When the 12-volt battery terminals are
removed, the information stored in the ECU is cleared. Before removing the 12-volt battery terminals, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■Charging the 12-volt battery
The electricity stored in the 12-volt bat- tery will discharge gradually even when the vehicle is not in use, due to natural
discharge and the draining effects of certain electrical appliances. If the vehi-cle is left for a long time, the 12-volt bat-
tery may discharge, and the hybrid system may be unable to start. (The 12-volt battery recharges automatically
while the hybrid system is operating.)
■When recharging or replacing the 12-volt battery (vehicles with a smart entry & start system)
●In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-less remote control or the mechanical
key to lock or unlock the doors.
●The hybrid system may not start on
the first attempt after the 12-volt bat- tery has recharged but will start nor-mally after the second attempt. This is
572
HV Owner's Manual_Europe_M52N30_en
What to do if... (Troubleshooting)
1-1.What to d o if... (Tro ublesho oting)What to do if... (Troubleshooting)
If you lose your keys or mechani-
cal keys, new genuine keys or
mechanical keys can be made
by any authorized Toyota retailer
or Toyota authorized repairer, or
any reliable repairer. ( P.407)
Vehicles with smart entry & start
system: If you lose your elec-
tronic keys, the risk of vehicle
theft increases significantly. Con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer
immediately. ( P.407)
Is the key battery weak or
depleted? ( P.351)
Vehicles with a smart entry &
start system: Is the power switch
in ON?
When locking the doors, turn the power
switch off. ( P. 1 7 7)
Vehicles with a smart entry &
start system: Is the electronic
key left inside the vehicle?
When locking the doors, make sure that
you have the electronic key on your
person.
The function may not operate
properly due to the condition of
the radio wave. ( P.131,142)
Is the child-protector lock set?
The rear door cannot be opened from
inside the vehicle when the lock is set.
Open the rear door from outside and
then unlock the child-protector lock.
( P.137)
Is the shift lever in P? (P.173)
Is the steering wheel unlocked?
( P.173)
Is the 12-volt battery dis-
charged? ( P.409)
Did you press the power switch
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does not
start (vehicles without a
smart entry & start system)
The hybrid system does not
start (vehicles with a smart
entry & start system)
573
HV Owner's Manual_Europe_M52N30_en
What to do if... (Troubleshooting)
while firmly depressing the brake
pedal? ( P.175)
Is the shift lever in P? (P.175)
Is the electronic key anywhere
detectable inside the vehicle?
( P.141)
Is the steering wheel unlocked?
( P.176)
Is the electronic key battery
weak or depleted?
In this case, the hybrid system can be
started in a temporary way. ( P. 4 0 8)
Is the 12-volt battery dis-
charged? ( P.409)
Is the power switch in ON?
If you cannot release the shift lever by
depressing the brake pedal with the
power switch in ON. ( P.182)
Vehicles without a smart entry &
start system: It is locked to pre-
vent theft of the vehicle if the key
is pulled from the power switch.
( P.173)
Vehicles with a smart entry &
start system: It is locked auto-
matically to prevent theft of the
vehicle. ( P.176)
Is the window lock switch
pressed?
The power window except for the one
at the driver’s seat cannot be operated
if the window lock switch is pressed.
( P.158)
The auto power off function will
be operated if the vehicle is left
in ACC or ON (the hybrid system
is not operating) for a period of
time. ( P.178)
The seat belt reminder light is
flashing
Are the driver and the passenger wear-
ing the seat belts? ( P. 3 7 7)
The parking brake indicator is on
Is the parking brake released?
( P.184)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.374, 383)
Did anyone inside the vehicle
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel cannot
be turned after the hybrid
system is stopped
The windows do not open or
close by operating the
power window switches
The power switch is turned
off automatically (vehicles
with a smart entry & start
system)
A warning buzzer sounds
during driving
An alarm is activated and the
horn sounds (vehicles with
an alarm)
576
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Brightness control
Instrument panel light control98, 103
BSM (Blind Spot Monitor) ............ 248
Enabling/disabling the Blind Spot
Monitor..................................... 250
C
Care ....................................... 312, 315
Aluminum wheels ....................... 312
Exterior....................................... 312
Interior ........................................ 315
Seat belts ................................... 315
Cargo and luggage ....................... 166
Chains ........................................... 285
Child restraint system .................... 47
Points to remember...................... 47
Riding with children ...................... 46
Child safety ..................................... 46
12-volt battery precautions. 331, 413
Airbag precautions ....................... 41
Child restraint system .................. 47
Heated steering wheel and seat
heater precautions ................... 293
How your child should wear the seat
belt ............................................. 34
Installing child restraints............... 47
Power window lock switch ......... 158
Power window precautions ........ 157
Rear door child-protectors ......... 137
Removed electronic key battery pre-
cautions ................................... 354
Seat belt precautions ................... 46
Child-protectors............................ 137
Cleaning ................................ 312, 315
Aluminum wheels ....................... 312
Exterior....................................... 312
Interior ........................................ 315
Radar sensor ............................. 205
Seat belts ................................... 315
Clock ............................ 94, 97, 99, 102
Coat hooks .................................... 308
Condenser ..................................... 329
Console box .................................. 299
Consumption screen .................... 120
Cooling system .............................327
Engine overheating .................... 414
Hybrid system overheating......... 414
Cruise control
Dynamic radar cruise control with
full-speed range .......................230
Cup holders ...................................298
Current fuel consumption .... 105, 110
Curtain shield airbags ....................36
Customizable features ................. 431
D
Daytime running light system ..... 190
Deck board .................................... 299
Defogger
Outside rear view mirrors ........... 290
Rear window .............................. 290
Windshield.................................. 290
Dimensions ...................................420
Display
Consumption screen ..................120
Dynamic radar cruise control with
full-speed range .......................230
Energy monitor ........................... 120
Head-up display ......................... 116
LTA (Lane Tracing Assist)........... 225
Multi-information display ....103, 109
Speed limiter .............................. 242
Toyota parking assist-sensor...... 253
Warning message ...................... 383
Display change button ...........96, 101
Distance until next engine oil change
...............................................97, 101
Do-it-yourself maintenance ......... 318
Door
Double locking system ................. 85
577
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Door lock
Back door ................................... 137
Side doors .................................. 133
Smart entry & start system......... 140
Wireless remote control ............. 130
Doors
Back door ................................... 137
Door glasses .............................. 156
Door lock ............................ 133, 137
Open door warning buzzer. 134, 136
Outside rear view mirrors ........... 153
Rear door child-protectors ......... 137
Side doors .................................. 133
Double locking system .................. 85
Drive distance ....................... 107, 113
Drive information .................. 107, 113
Drive-start control ........................ 165
Driving ........................................... 160
Break-in tips ............................... 161
Correct driving posture................. 31
Driving mode select switch ........ 275
Hybrid vehicle driving tips .......... 282
Procedures................................. 160
Winter drive tips ......................... 284
Driving information display . 104, 110
Driving range ........................ 105, 110
Driving support system information
display ................................. 107, 112
Dynamic radar cruise control with
full-speed range ......................... 230
Road Sign Assist (RSA) ............. 238
Warning message ...................... 240
E
eCall ................................................. 66
“SOS” button ................................ 66
ECB (Electronically Controlled Brake
System) ....................................... 277
Warning light .............................. 374
ECO Accelerator Guidance.. 105, 111
Eco drive mode .............................275
Eco score............................... 105, 111
Elapsed time.......................... 107, 113
Electric motor (traction motor) ...... 76
Electric Power Steering (EPS) ..... 277
Warning light .............................. 377
Electronic key ............................... 128
Battery-saving function............... 141
If the electronic key does not operate
properly .................................... 407
Replacing the battery ................. 351
Electronically Controlled Brake Sys-
tem (ECB) .................................... 277
Warning light .............................. 374
Emergency brake signal .............. 277
Emergency flashers...................... 366
Emergency tire puncture ............. 386
Emergency, in case of
If a warning buzzer sounds ........ 374
If a warning light turns on ........... 374
If a warning message is displayed
................................................. 383
If the 12-volt battery is discharged
................................................. 409
If the electronic key does not operate
properly .................................... 407
If the hybrid system will not start 405
If the vehicle is trapped in rising
water ........................................367
If you have a flat tire ........... 386, 397
If you lose your keys ..................407
If you think something is wrong .. 372
If your vehicle becomes stuck .... 417
If your vehicle has to be stopped in
an emergency .......................... 366
If your vehicle needs to be towed
................................................. 369
If your vehicle overheats ............414
Energy monitor .............................120
580
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Hybrid System Indicator .. 94, 99, 119
Hybrid transmission ..................... 181
Hybrid vehicle driving tips........... 282
I
Identification
Engine ........................................ 421
Vehicle ....................................... 420
Ignition switch (power switch) .. 173,
175
Auto power off function .............. 178
Changing the power switch modes
......................................... 174, 177
If your vehicle has to be stopped in
an emergency .......................... 366
Illuminated entry system ............. 296
Immobilizer system ........................ 84
Indicators ........................................ 92
Initialization
Engine oil maintenance data...... 327
Items to initialize ........................ 440
Parking Support Brake ............... 269
Power windows .......................... 156
Tire pressure warning system .... 337
Inside rear view mirror ................. 152
Interior lights ................................ 295
Wattage ...................................... 428
J
Jack
Positioning a floor jack ............... 323
Vehicle-equipped jack ................ 398
Jack handle ................................... 398
Jam protection function
Power windows .......................... 156
K
Keyless entry
Smart entry & start system ......... 140
Wireless remote control ............. 130
Keys ............................................... 128
Battery-saving function............... 141
Electronic key .............................128
If the electronic key does not operate
properly .................................... 407
If you lose your keys ..................407
Key number plate .......................128
Keyless entry.............. 133, 139, 140
Mechanical key .......................... 128
Power switch ...................... 173, 175
Replacing the battery ................. 351
Warning buzzer .......................... 141
Wireless remote control ............. 130
L
Lane Tracing Assist (LTA) ............220
Operation ...................................220
Warning lights.............................378
Warning messages..................... 229
Language (multi-information dis-
play) ..................................... 108, 113
Lever
Auxiliary catch lever ................... 322
Hood lock release lever.............. 322
Shift lever ...................................181
Turn signal lever ......................... 184
Wiper lever ................................. 197
License plate light
Replacing light bulbs ..................363
License plate lights
Light switch ................................ 190
Wattage ...................................... 428
583
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Power switch (engine switch)
If your vehicle has to be stopped in
an emergency .......................... 366
Power windows
Door lock linked window operation
................................................. 157
Jam protection function .............. 156
Operation ................................... 156
Window lock switch .................... 158
Pre-Collision System (PCS) ......... 209
Enabling/disabling the pre-collision
system ..................................... 212
Function ..................................... 209
Warning light .............................. 380
R
Radar cruise control (dynamic radar
cruise control with full-speed
range) .......................................... 230
Radiator ......................................... 329
RCTA (Rear Crossing Traffic Alert)
..................................................... 260
Enabling/disabling the Rear Cross-
ing Traffic Alert ......................... 260
Warning lights ............................ 379
Rear Crossing Traffic Alert (RCTA)
..................................................... 260
Enabling/disabling the Rear Cross-
ing Traffic Alert ......................... 260
Warning lights ............................ 379
Rear fog lights
Switch ........................................ 196
Rear seats ..................................... 146
Head restraints........................... 147
Rear turn signal lights.................. 184
Replacing light bulbs .......... 358, 361
Turn signal lever ........................ 184
Wattage ...................................... 428
Rear view mirror
Inside rear view mirror................ 152
Outside rear view mirrors ........... 153
Rear window defogger ................. 290
Rear window wiper .......................200
Refueling ....................................... 202
Capacity ..................................... 422
Fuel types...................................422
Opening the fuel tank cap .......... 202
Regenerative braking ..................... 77
Warning lights.............................374
Replacing
Electronic key battery ................. 351
Fuses ......................................... 354
Light bulbs .................................. 357
Tires ........................................... 397
Wireless remote control battery .351
Road accident cautions ................. 80
Road Sign Assist .......................... 244
RSA (Road Sign Assist) ............... 244
S
Seat belt reminder light ................ 377
Seat belts ......................................... 33
Child restraint system installation. 47
Cleaning and maintaining the seat
belt ........................................... 315
Emergency Locking Retractor ...... 35
How to wear your seat belt........... 34
How your child should wear the seat
belt ............................................. 34
Pregnant women, proper seat belt
use ............................................. 33
Reminder light and buzzer ......... 377
Seat belt pretensioners ................ 35
SRS warning light.......................376
Seat heaters .................................. 293