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3-1. Key information
Before driving
battery may be depleted. Replace the
battery when necessary. ( P.378) • The wireless remote control does not operate.
• The detection area becomes smaller.
■Key battery depletion (vehicles with a smart entry & start system)
●The standard battery life is 1 to 2 years.
●If the battery becomes low, an alarm will sound in the cabin and a message will be shown on the multi-information
display when the engine is stopped.
●To reduce key battery depletion when
the electronic key is to not be used for long periods of time, set the electronic key to the battery-saving mode.
( P.137)
●As the electronic key always receives
radio waves, the battery will become depleted even if the electronic key is not used. The following symptoms
indicate that the electronic key battery may be depleted. Replace the battery when necessary. ( P.378)
• The smart entry & start system or the wireless remote control does not oper-ate.
• The detection area becomes smaller. • The LED indicator on the key surface does not turn on.
●To avoid serious deterioration, do not leave the electronic key within 1 m (3
ft.) of the following electrical appli- ances that produce a magnetic field:•TVs
• Personal computers • Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cord- less phones• Table lamps
• Induction cookers
●If the electronic key is near the vehicle
for longer than necessary, even if the smart entry & start system is not oper-ated, the key battery may become
depleted faster than normal.
■Replacing the battery
P. 3 7 8
■If “New Key Registered Contact Your Dealer if You Did Not Register a New Key” is shown on the multi-
information display (vehicles with a smart entry & start system)
This message will be displayed each
time the driver’s door is opened when the doors are unlocked from the outside for approximately 10 days after a new
electronic key has been registered. If this message is displayed but you have not had a new electronic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer to check if an unknown
electronic key (other than those in your possession) has been registered.
■If a wrong key is used
The key cylinder rotates freely, isolated
from the internal mechanism.
NOTICE
■To prevent key damage
●Do not drop the keys, subject them
to strong shocks or bend them.
●Do not expose the keys to high
temperatures for long periods of time.
●Do not get the keys wet or wash them in an ultrasonic washer etc.
●Vehicles with a smart entry & start system: Do not attach metallic or magnetic materials to the keys or
place the keys close to such materi- als.
●Do not disassemble the keys.
●Do not attach a sticker or anything
else to the surface of the key.
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3-1. Key information
The keys are equipped with the fol-
lowing wireless remote control:
Vehicles without a smart entry &
start system
Locks the doors ( P. 1 1 9 )
Closes the windows*1 ( P. 1 1 9 )
Unlocks the doors ( P. 1 1 9 )
Opens the windows*1 ( P. 1 1 9 )
Vehicles with a smart entry &
start system
Locks the doors ( P. 1 1 9 )
Closes the windows*1 ( P. 1 1 9 )
Unlocks the doors ( P. 1 1 9 )
Opens the windows*1 ( P. 1 1 9 )
Opens and closes the power
back door*2 ( P.126)
*1: This setting must be customized at
any authorized Toyota retailer or
NOTICE
●Vehicles with a smart entry & start system: Do not place the keys near
objects that produce magnetic fields, such as TVs, audio systems and induction cookers, or medical
electrical equipment, such as low- frequency therapy equipment.
■Carrying the electronic key on your person (vehicles with a smart entry & start system)
Carry the electronic key 10 cm (3.9 in.) or more away from electric appli-ances that are turned on. Radio
waves emitted from electric appli- ances within 10 cm (3.9 in.) of the electronic key may interfere with the
key, causing the key to not function properly.
■In case of a smart entry & start system malfunction or other key-related problems (vehicles with a
smart entry & start system)
P. 4 3 7
■When an electronic key is lost (vehicles with a smart entry & start system)
P. 4 3 6
Wireless remote control
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3-2. Opening, closing and locking the doors
Before driving
●A foot is put near the lower center part
of the rear bumper and moved away from the rear bumper.The power back door may also be
operated by putting a hand, an elbow, a knee, etc. near the lower center part of the rear bumper and moving it away
from the rear bumper. Make sure to hold it close enough to the center part of the rear bumper.
■Situations in which the Hands Free
Power Back Door may not operate properly
In the following situations, the Hands
Free Power Back Door may not operate properly:
●When a foot remains under the rear bumper
●If the rear bumper is strongly hit with a foot or is touched for a while
If the rear bumper has been touched for
a while, wait for a short time before
attempting to operate the Hands Free
Power Back Door again.
●When operated while a person is too close to the rear bumper
●When an external radio wave source interferes with the communication between the electronic key and the
vehicle ( P.138)
●When the vehicle is parked near an
electrical noise source which affects the sensitivity of the Hands Free Power Back Door, such as a pay park-
ing spot, gas station, electrically heated road, or fluorescent light
●When the vehicle is near a TV tower, electric power plant, radio station, large display, airport or other facility
that generates strong radio waves or electrical noise
●When a large amount of water is applied to the rear bumper, such as when the vehicle is being washed or
in heavy rain
●When mud, snow, ice, etc. is attached
to the rear bumper
●When the vehicle has been parked for
a while near objects that may move and contact the rear bumper, such as plants
●When an accessory is installed to the rear bumper
If an accessory has been installed, turn
the Hands Free Power Back Door (kick
sensor) operation setting off.
■Preventing unintentional operation
of the Hands Free Power Back Door
When an electronic key is in the opera- tion range, the Hands Free Power Back
Door may operate unintentionally, so be careful in the following situations.
●When a large amount of water is applied to the rear bumper, such as when the vehicle is being washed or
in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object, such as a ball, moves under the rear
bumper
●When an object is moved from under
the rear bumper
●If someone is swinging their legs while
sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear bumper while passing by the vehicle
●When the vehicle is parked near an electrical noise source which affects the sensitivity of the Hands Free
Power Back Door, such as a pay park- ing spot, gas station, electrically heated road, or fluorescent light
●When the vehicle is near a TV tower, electric power plant, radio station,
large display, airport or other facility that generates strong radio waves or electrical noise
●When the vehicle is parked in a place where objects such as plants are near
the rear bumper
●If luggage, etc. is set near the rear
bumper
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3-2. Opening, closing and locking the doors
Before driving
■Effective range (areas within which
the electronic key is detected)
When locking or unlocking the doors
The system can be operated when the
electronic key is within about 0.7 m (2.3
ft.) of an outside front door handle and
back door. (Only the doors detecting the
key can be operated.)
When starting the engine or chang-
ing engine switch modes
The system can be operated when the
electronic key is inside the vehicle.
■Alarms and warning messages
A combination of exterior and interior
buzzers as well as warning messages shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate measures based on the displayed message.
( P.413)
When only an alarm sounds, circum-
stances and correction procedures are as follows.
●Exterior buzzer sounds once for 5 seconds
●Interior buzzer sounds continuously
■Battery-saving function
The battery-saving function will be acti-
vated in order to prevent the electronic key battery and the vehicle battery from being discharged while the vehicle is not
operated for a long time.
●In the following situations, the smart
entry & start system may take some time to unlock the doors.• The electronic key has been left within
approximately 3.5 m (11 ft.) of the out- side of the vehicle for 2 minutes or longer.
• The smart entry & start system has not been used for 5 days or longer.
●If the smart entry & start system has not been used for 14 days or longer, the doors cannot be unlocked from
any door except the driver’s door. In this case, hold the driver’s door han-dle, or use the wireless remote control
or mechanical key to unlock the doors.
■Electronic key battery-saving func-tion
●When battery-saving mode is set, bat-tery depletion is minimized by stop-
ping the electronic key from receiving radio waves.
Press twice while pressing and
SituationCorrection
procedure
An attempt was made
to lock the vehicle while
a door was open.
Close all of
the doors and
lock the doors
again.
SituationCorrection
procedure
The engine switch was
turned to ACC while the
driver’s door was open
(or the driver’s door
was opened while the
engine switch was in
ACC).
Turn the
engine switch
off and close
the driver’s
door.
The engine switch was
turned to off while the
driver’s door was open.
Close the
driver’s door.
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3-2. Opening, closing and locking the doors
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set,
the smart entry & start system cannot be
used. To cancel the function, press any
of the electronic key buttons.
●Electronic keys that will not be used for long periods of time can be set to the battery-saving mode in advance.
■Conditions affecting operation
The smart entry & start system uses weak radio waves. In the following situa-tions, the communication between the
electronic key and the vehicle may be affected, preventing the smart entry & start system, wireless remote control
and engine immobilizer system from operating properly. (Ways of coping: P.437)
●When the electronic key battery is depleted
●Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that gen- erates strong radio waves or electrical noise
●When carrying a portable radio, cellu-lar phone, cordless phone or other
wireless communication device
●When the electronic key is in contact
with, or is covered by the following metallic objects• Cards to which aluminum foil is
attached • Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags • Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that emit
radio waves) are being used nearby
●When carrying the electronic key
together with the following devices that emit radio waves• Another vehicle’s electronic key or a
wireless key that emits radio waves • Personal computers or personal digi-tal assistants (PDAs)
• Digital audio players • Portable game systems
●I f w i n d o w t i n t w i t h a m e t a l l i c c o n t e n t o r metallic objects are attached to the rear window
●When the electronic key is placed near a battery charger or electronic
devices
●When the vehicle is parked in a pay
parking spot where radio waves are emitted
If the doors cannot be locked/unlocked
using the smart entry & start system, lock/unlock the doors by performing any of the following:
●Bring the electronic key close to either front door handle and operate the
entry function.
●Operate the wireless remote control.
If the doors cannot be locked/unlocked using the above methods, use the mechanical key. ( P.437)
If the engine cannot be started using the smart entry & start system refer to P.438.
■Note for the entry function
●Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:• The electronic key is too close to the
window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.
• The electronic key is on the instru- ment panel, luggage cover or floor, or in the door pockets or glove box when
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3-2. Opening, closing and locking the doors
Before driving
the engine is started or engine switch
modes are changed.
●Do not leave the electronic key on top
of the instrument panel or near the door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the door will become lockable from the
outside, possibly trapping the elec- tronic key inside the vehicle.
●As long as the electronic key is within the effective range, the doors may be locked or unlocked by anyone. How-
ever, only the doors detecting the electronic key can be used to unlock the vehicle.
●Even if the electronic key is not inside the vehicle, it may be possible to start
the engine if the electronic key is near the window.
●The doors may unlock or lock if a large amount of water splashes on the door handle, such as in the rain or in a
car wash when the electronic key is within the effective range. (The doors will automatically be locked after
approximately 30 seconds if the doors are not opened and closed.)
●If the wireless remote control is used to lock the doors when the electronic key is near the vehicle, there is a pos-
sibility that the door may not be unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)
●Touching the door lock or unlock sen-
sor while wearing gloves may prevent lock or unlock operation.
●When the lock operation is performed using the lock sensor, recognition sig-nals will be shown up to two consecu-
tive times. After this, no recognition signals will be given.
●If the door handle becomes wet while the electronic key is within the effec-tive range, the door may lock and
unlock repeatedly. In that case, follow the following correction procedures to
wash the vehicle:
• Place the electronic key in a location 2 m (6 ft.) or more away from the vehi-cle. (Take care to ensure that the key
is not stolen.) • Set the electronic key to battery-sav-ing mode to disable the smart entry &
start system. ( P.137)
●If the electronic key is inside the vehi-
cle and a door handle becomes wet during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock all the doors.
●The lock sensor may not work prop-erly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.
●A sudden handle operation or a han-dle operation immediately after enter-ing the effective range may prevent
the doors from being unlocked. Touch the door unlock sensor and check that the doors are unlocked before pulling
the door handle again.
●If there is another electronic key in the
detection area, it may take slightly lon- ger to unlock the doors after the door handle is gripped.
■When the vehicle is not driven for
extended periods
●To prevent theft of the vehicle, do not
leave the electronic key within 2 m (6 ft.) of the vehicle.
●The smart entry & start system can be deactivated in advance. ( P.457)
●Setting the electronic key to battery- saving mode helps to reduce key bat-tery depletion. ( P.137)
■To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get the electronic key too close to the vehi-
cle when operating the system from the outside of the vehicle.Depending on the position and holding
condition of the electronic key, the key may not be detected correctly and the
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3-2. Opening, closing and locking the doors
system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention function may not operate.)
■If the smart entry & start system
does not operate properly
●Locking and unlocking the doors:
P. 4 3 7
●Starting the engine: P.438
■Customization
Some functions can be customized. ( P.457)
■If the smart entry & start system has been deactivated in a custom-
ized setting
●Locking and unlocking the doors: Use
the wireless remote control or mechanical key. ( P.119, 437)
●Starting the engine and changing engine switch modes: P. 4 3 8
●Stopping the engine: P. 1 7 6
■Certification for the smart entry & start system
P. 5 4 3
WARNING
■Caution regarding interference with electronic devices
●People with implantable cardiac pacemakers, cardiac resynchroni-zation therapy-pacemakers or
implantable cardioverter defibrilla- tors should maintain a reasonable distance between themselves and
the smart entry & start system antennas. ( P.136) The radio waves may affect the
operation of such devices. If neces- sary, the entry function can be dis-abled. Ask any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer for details, such as the frequency of
radio waves and timing of the emit- ted radio waves. Then, consult your doctor to see if you should disable
the entry function.
●Users of any electrical medical
device other than implantable car- diac pacemakers, cardiac resyn-chronization therapy-pacemakers
or implantable cardioverter defibril- lators should consult the manufac-turer of the device for information
about its operation under the influ- ence of radio waves.Radio waves could have unex-
pected effects on the operation of such medical devices.
Ask any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer for details on disabling
the entry function.
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What to do if... (Troubleshooting)
1-1.What to d o if... (Tro ublesho oting)What to do if... (Troubleshooting)
If you lose your keys or mechani-
cal keys, new genuine keys or
mechanical keys can be made
by any authorized Toyota retailer
or Toyota authorized repairer, or
any reliable repairer. ( P.436)
Vehicles with smart entry & start
system: If you lose your elec-
tronic keys, the risk of vehicle
theft increases significantly. Con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer
immediately. ( P.436)
Is the key battery weak or
depleted? ( P.378)
Vehicles with a smart entry &
start system: Is the engine switch
in ON?
When locking the doors, turn the
engine switch off. ( P.177)
Vehicles with a smart entry &
start system: Is the electronic
key left inside the vehicle?
When locking the doors, make sure that
you have the electronic key on your
person.
The function may not operate
properly due to the condition of
the radio wave. ( P.117, 138)
Is the child-protector lock set?
The rear door cannot be opened from
inside the vehicle when the lock is set.
Open the rear door from outside and
then unlock the child-protector lock.
( P.123)
Multidrive: Is the shift lever in P?
( P.173)
Manual transmission: Do you
turn the key with the clutch pedal
depressed firmly? ( P.173)
Is the steering wheel unlocked?
( P.173)
Is the battery discharged?
( P.439)
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The engine does not start
(vehicles without a smart
entry & start system)