3785-5. Using the driving support systems
■Sounds and vibrations caused
by the ABS, brake assist, VSC,
Trailer Sway Control, TRAC and
hill-start assist control systems
●A sound may be heard from the
engine compartment when the
brake pedal is dep ressed repeat-
edly, when the hybrid system is
started or just after the vehicle
begins to move. This sound does
not indicate that a malfunction has
occurred in any of these systems.
●Any of the following conditions
may occur when t he above sys-
tems are operating. None of these
indicates that a malfunction has
occurred.
• Vibrations may be felt through the vehicle body and steering.
• A motor sound may be heard also after the vehicle comes to a stop.
■ECB operating sound
ECB operating sound may be heard
in the following cases, but it does
not indicate that a malfunction has
occurred.
●Operating sound heard from the
engine compartment when the
brake pedal is operated.
●Motor sound of the brake system
heard from the front part of the
vehicle when the driver’s door is
opened.
●Operating sound heard from the
engine compartment when one or
two minutes passed after the stop
of the hybrid system.
■Active Cornering Assist opera-
tion sounds and vibrations
When the Active Cornering Assist is
operated, operation sounds and
vibrations may b e generated from
the brake system, but this is not a
malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sou nd (whirring
sound) may be heard. This does not
indicate a malfunction.
■Automatic reactivation of
TRAC, Trailer Sway Control and
VSC systems
After turning the TRAC, Trailer
Sway Control and VSC systems off,
the systems will be a utomatically re-
enabled in the following situations:
●When the power switch is turned
off
●If only the TRAC sy stem is turned
off, the TRAC will turn on when
vehicle speed increases.
If both the TRAC and VSC sys-
tems are turned of f, automatic re-
enabling will not occur when vehi-
cle speed increases
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is attempting to accel-
erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Reduced effectiveness of the
EPS system
The effect iveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle a nd turn the hybrid
system off. The EPS system should
return to normal within 10 minutes.
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor de tects a collision
while the vehicle is in motion. How-
ever, the system does not operate
when the components are dam-
aged.
3795-5. Using the driving support systems
5
Driving
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of th e following situa-
tions.
●The vehicle speed drops to
approximately 6 mph (10 km/h)
●A certain amount of time elapses
during operation
●The accelerator pedal is
depressed a large amount
■If a message about AWD is
shown on the multi-information
display (AWD models)
Perform the following actions.
●“AWD System Overheated
Switching to 2WD Mode”
AWD system is overheated. Stop
the vehicle in a safe place with the
hybrid system operating.
*
If the message disappears after a
while, there is n o problem. If the
message remains, have the vehicle
inspected by your Toyota dealer
immediately.
●“AWD System Overheated 2WD
Mode Engaged”
AWD system has been temporarily
released and switched to front-
wheel drive due to overheating.
Stop the vehicle in a safe place with
the hybrid system operating.
*
If the message disappears after a
while, AWD system will automati-
cally recover. If the message
remains, have the vehicle inspected
by your Toyota dealer immediately.
●“AWD System Malfunction 2WD
Mode Engaged Visit Your Dealer”
A malfunction occurs in the AWD
system. Have the vehicle inspected
by your Toyota dealer immediately.
*: When stopping the vehicle, do not stop the hybrid system until the
display message has turned off.
WARNING
■The ABS does not operate
effectively when
●The limits of tire gripping perfor-
mance have been exceeded
(such as excessively worn tires
on a snow covered road).
●The vehicle hydroplanes while
driving at high speed on wet or
slick roads.
■Stopping distance when the
ABS is operating may exceed
that of normal conditions
The ABS is not designed to
shorten the vehicle’s stopping dis-
tance. Always maintain a safe dis-
tance from the veh icle in front of
you, especially in the following sit-
uations:
●When driving on dirt, gravel or
snow-covered roads
●When driving with tire chains
●When driving over bumps in the
road
●When driving over roads with
potholes or uneven surfaces
■TRAC/VSC may not operate
effectively when
Directional control and power may
not be achievable while driving on
slippery road surfaces, even if the
TRAC/VSC system is operating.
Drive the vehicle carefully in con-
ditions where stability and power
may be lost.
3926-1. Using the air conditioning system and defogger
tized such as reducing fan
speed, etc.
Press the eco air conditioning
mode switch.
When the eco air conditioning
mode is on, the indicator illumi-
nates on the eco air conditioning
mode switch.
■Defogging the windshield
Defoggers are used to defog the
windshield and front side win-
dows.
Press the windshield defogger
switch.
Set the outside/recirculated air
mode switch to outside air mode if
t h e r e c i r c u l a t e d a i r m o d e i s u s e d . ( I t
may switch automatically.)
To defog the windshield and the
side windows quickly, turn the air
flow and temperature up.
To return to the previous mode,
press the windshield defogger
switch again when the windshield is
defogged.
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
The defoggers will automatically
turn off after 15 minutes.
When the rear window defogger
and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
■Heating
●In HV mode, the gasoline engine
may operate in order to extract
heat from the engine coolant via
the heater.
●In EV mode, heating is done by a
heat pump system.
• When the outside temperature is low or it is snowing, compared to
conventional vehicles, heating
may be less effective and warm
air may not come out.
• When the outside heat exchanger is frosted over, fan speed declines
and it may become harder to heat
the interior.
However, it is not a malfunction. In
this situation, the air temperature
from the outlets may not change
even though the set temperature is
raised.
• If frost has formed of the outside heat exchanger, the heating per-
formance will decline. The frost
can be removed from the outside
heat exchanger by operating the
Remote Air Conditioning System
before driving ( P.399). When
frosted over, the heating operation
of the Remote Air Conditioning
System starts after defrosting.
• When “AUTO” switch is turned on,
the heating is controlled opti-
mally. Therefore, the set heating
performance may not be achieved
even if the fan speed setting is
increased.
3936-1. Using the air conditioning system and defogger
6
Interior features
Outside heat exchanger
●In the following situations the gas-
oline engine may operate in order
to extract heat from the engine
coolant via the heater even in EV
mode.• The outside temperature is
approximately 14°F (-10°C) or low
• is operating
■Water droplets dur ing air condi-
tioning operation
The outside heat exchanger, accu-
mulator and air conditioning piping
may incur condensation or frost may
form.
During or after the air conditioning
operation, water droplets may fall
from the vehicle. However, it is not a
malfunction.
Accumulator
Outside heat exchanger
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C ” switch on will
dehumidify the air from the outlets
and defog the windshield effec-
tively.
●If you turn “A/C” switch off, the
windows may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■While using “My Room Mode”
●It may not be possible to obtain
the intended defogging perfor-
mance even if is pressed.
If the windows need to be
defogged before driving, stop
charging power and then press .
●When the outside temperature is
low, heating may feel insufficient
due to restricted operation of the
air conditioning.
Heating cannot be performed
when it is 14°F (-
10°C) or less as
the gasoline engine cannot be
started during “My Room Mode”. If
heating is desired, stop charging
and remove the AC charging
cable from the vehicle.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode
and the fan speed to any setting
except off.
■Outside/recirculated air mode
●Setting to the recirculated air
mode temporarily is recom-
mended in preventing dirty air
A
A
B
3946-1. Using the air conditioning system and defogger
from entering the vehicle interior
and helping to cool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may a lso reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside/recirculated air mode
switch.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor
operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Turn off Eco drive mode ( P.372)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the Eco air con-
ditioning mode will be turned on
automatically. Even in this case,
the Eco air conditioning mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
falls to nearly 32°F (0°C)
The dehumidification function may not operate even when “A/C” switch
is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air
conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
P.477
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the h ood at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
4006-1. Using the air conditioning system and defogger
cient due to the power being
restricted more than during normal
air conditioning operation. Also, the
outside of the windshield may fog up
due to the outside temperature,
humidity or air conditioning set tem-
perature.
■Using the heater via the Remote
Air Conditioning System
●When the outside temperature is
low, heating may feel insufficient
due to restricted operation of the
air conditioning.
●When the outside heat exchanger
becomes frosted over, heating
performance may decline due to
automatically switching to the frost
removal operation. ( P.390)
■Security feature
Any unlocked doors will be automat-
ically locked when the system is
operating. The buzzer sounds and
the emergency flashers flash to indi-
cate that the doors have been
locked or the system has been
turned off.
■Conditions affecting operation
P.218
■While the Remote Air Condi-
tioning System is operating
●Depending on the operating con-
dition of the Remote Air Condition-
ing System, the air conditioning
compressor or cooling fan may
spin and an operating noise may
be heard. However, this does not
indicate a malfunction.
●The air conditioning operation
switches, etc. will not operate
while the Remote Air Condition-
ing System is operating.
■Electronic key battery depletion
P.194
■When the electronic key bat-
tery is fully depleted
P.487
■Customization
Setting (e.g. Operation using “A/C”
on the wireless remote control) can
be changed. (Customizable fea-
tures: P.565)
WARNING
■Precautions for the Remote
Air Conditioning System
●Do not use the system if people
are in the vehicle.
Even when the system is in use,
the internal temperature may
still reach a high or low level
due to features such as the
automatic shut-off. Children and
pets left inside the vehicle may
suffer heatstroke dehydration or
hypothermia or could result in
death or serious injury.
●Depending on the surrounding
environment, signals from the
wireless switch may transmit
further than e xpected. Pay
appropriate attention to the
vehicle’s surroundings and use
the switch only when neces-
sary.
●Do not operate “A/C” on the
wireless remote control if the
hood is open. The Remote Air
Conditioning System may oper-
ate unintentionally and objects
may be drawn into the electrical
cooling fan.
NOTICE
■To prevent the hybrid battery
(traction battery) from being
discharged
Use “A/C” on the wireless remote
control only when necessary.
4016-1. Using the air conditioning system and defogger
6
Interior features
*: If equipped
Turns the heated steering wheel
on/off
The indicator light comes on when
the heated steering wheel is oper-
ating.
Heated steering
wheel*/Front seat
heaters*/Front seat
heaters and ventila-
tors
*/Rear seat heat-
ers*
Heated steering wheel
Warm up the grip of the steer-
ing wheel
Front seat heaters
Warm up the front seat uphol-
stery
Front seat ventilators
Maintain good ventilation by
pulling air through the front
seat upholstery
Rear seat heaters
Warm up the rear seat uphol-
stery
WARNING
■To prevent minor burn inju-
ries
Care should be taken if anyone in
the following categories comes in
contact with the steering wheel or
seats when the heater is on:
●Babies, small children, the
elderly, the sick and the physi-
cally challenged
●Persons with sensitive skin
●Persons who are fatigued
●Persons who have taken alco-
hol or drugs that induce sleep
(sleeping drugs, cold remedies,
etc.)
■To prevent causes of over-
heating and minor burn inju-
ries
Observe the following precautions
when using a seat heater:
●Do not cover the seat with a
blanket or cushion when using
the seat heater.
●Do not use seat heater more
than necessary.
NOTICE
■To prevent damage to the
seat heaters and seat ventila-
tors
Do not put heavy objects that
have an uneven surface on the
seat and do not stick sharp
objects (needles, nails, etc.) into
the seat.
■To prevent 12-volt battery dis-
charge
Do not use the functions when the
hybrid system is off.
Heated steering wheel
4196-4. Using the other interior features
6
Interior features
■When the operation indica-
tor light flashes
When an error occurs, the oper-
ation indicator light flashes an
orange color.
Handle the error based on the
following tables.
Flashing repeatedly once
every second (Orange)
Repeatedly flashes 3 times
continuously (Orange)
Repeatedly flashes 4 times
continuously (Orange)
■The wireless charger can be
operated when
The power switch is in ACC or ON.
■Usable portable devices
●Qi standard wirel ess charge stan-
dard can be used on compatible
devices. However, not all Qi stan-
dard devices and compatibility are
guaranteed.
Suspected
causesHandling method
Vehicle to char-
ger communica-
tion failure.
If the hybrid sys-
tem is running,
stop and then
restart the hybrid
system. If the
power switch is
in ACC, start the
hybrid system.
( P.277)
Suspected
causesHandling method
Foreign sub-
stance detection:
A metallic for-
eign substance
is in the charge
area, and so the
abnormal heat-
ing prevention
function of the
charging coil
operated
Remove the for-
eign substance
from the charge
area.
Portable device
misaligned:
The charging coil
in the portable
device moved
outside of the
charge area, and
so the abnormal
heating preven-
tion function of
the charging coil
operated
Remove the por-
table device from
the charging
tray, check that
the operation
indicator light
switches back to
green, and then
once again place
the device near
the center of the
charging tray. If
there is a case or
cover attached
to the portable
device, remove
it.
Suspected causesHandling method
Safety shut-
down resulting
when the tem-
perature within
the wireless
charger
exceeded the set
valueStop charging,
remove the por-
table device from
the charging
tray, wait for the
temperature to
drop, and then
start charging
again.
Suspected causesHandling method