5188-2. Steps to take in an emergency
pedal is shown
• A warning message about an operation of the brake pedal may
be shown while the driving sup-
port systems such as PCS (Pre-
Collision system) or the dynamic
radar cruise control with full-speed
range is operati ng. If a warning
message is shown, be sure to
decelerate the vehicle or follow an
instruction show n on the multi-
information display.
• A warning message is shown when Brake Override System
operates. ( P.257)
• A warning message is shown when Drive-Start Control or Park-
ing Support Brake function (if
equipped) operates ( P.257,
363). Follow the instructions on
the multi-inform ation display.
●If a message about an operation
of the power switch is shown
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop- ing method such as closing the
open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dea ler immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If the following messages are
shown, follow the instructions,
accordingly.
• “Blind Spot Monitor Unavailable” ( P.347)
• “Rear Cross Traffic Alert Unavail- able”( P.347)
• “Engine Coolant Temp High”
( P.539)
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Plug-in charging system malfunc- tion”
• “Hybrid System Malfunction”
• “Charging System Malfunction”
• “Check Engine”
• “Traction battery system malfunc-
tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toyota
dealer. Continuing to drive the vehi-
cle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
5398-2. Steps to take in an emergency
8
When trouble arises
■If the high coolant tempera-
ture warning light comes
on, flashes or “Engine
Coolant Temp High Stop in
a Safe Place See Owner’s
Manual” is shown on the
multi-information display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.
2 If you see steam:
Carefully lift the hood after
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan, etc.
■To prevent damaging the
vehicle
The exclusive jump starting termi-
nal is to be used when charging
the 12-volt battery from another
vehicle in an emergency. It cannot
be used to jump start another
vehicle.
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
The high coolant tempera-
ture warning light ( P.161)
comes on or flashes, or a
loss of hybrid system power
is experienced. (For exam-
ple, the vehicle speed does
not increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.
Steam comes out from
under the hood.
Correction procedures
5408-2. Steps to take in an emergency
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line 5
Add coolant if necessary.
Water can be used in an emer-
gency if engine coolant is unavail-
able.
If water was added in an emer-
gency, have the vehicle inspected
at your Toyota dealer as soon as
possible.
6Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is operating by check-
ing the fan sound and air flow. If it is
difficult to check these, adjust the
temperature control switch to “LO”
and turn the “A/C” switch ON and
OFF. After this, turn the air condi-
tioning system on and off repeat-
edly. (The fan may not operate in
freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
A
B
A
B
C
5428-2. Steps to take in an emergency
dropped and the vehicle may be
driven normally.
However, if the message appears
again frequently, contact your
Toyota dealer.
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off, check that the
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may
automatically start, or the cool-
ing fan may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant reser-
voir cap while the hybrid system
and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.).
●Do not use any coolant additive.
5499-1. Specifications
9
Vehicle specifications
SAE 0W-16
SAE 0W-16 is the best choice
for good fuel economy and good
starting in cold weather.
If SAE 0W-16 is not available,
SAE 0W-20 oil may be used.
However, it must be replaced
with SAE 0W-16 at the next oil
change.Outside temperature
Oil viscosity (0W-16 is explained
here as an example):
• The 0W in 0W-16 indicates the characteristic of the oil
which allows cold startability. Oils with a lower value before
the W allow for easier starting
of the engine in cold weather.
• The 16 in 0W-16 indicates the viscosity characteristic of the
oil when the oil is at high tem-
perature. An oil with a higher
viscosity (one with a higher
value) may be better suited if
the vehicle is operated at high
speeds, or under extreme
load conditions.
How to read oil container label:
API registered mark is added to
some oil containers to help you
select the oil you should use.
*: The coolant capacity is the quantity of reference.
A
Cooling system
Capacity*Gasoline engine8.7 qt. (8.2 L, 7.2 Imp. qt.)
Power control unit2.1 qt. (2.0 L, 1.8 Imp. qt.)
Coolant type
Use either of the following:
“Toyota Super Long Life Coolant”
Similar high-quality ethylene gly-
col-based non-silicate, non-amine,
non-nitrite, and non-borate cool-
ant with long-life hybrid organic
acid technology
Do not use plain water alone.
5599-1. Specifications
9
Vehicle specifications
■Temperature A, B, C
The temperature grades are A
(the highest), B, and C, repre-
senting the tire’s resistance to
the generation of heat and its
ability to dissipate heat when
tested under controlled condi-
tions on a specified indoor labo-
ratory test wheel.
Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure.
Grade C corresponds to a level of performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel than the minimum
required by law.
Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sureTire pressure when the vehicle has been parked
for three hours or more, or has not been driven
more than 1 mile or 1.5 km under that condition
Maximum inflation pres-
sureThe maximum cold inflated pressure to which a
tire may be inflated, shown on the sidewall of
the tire
Recommended inflation
pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of transmis-
sion, power steering, power brakes, power
windows, power seats, radio and heater, to the
extent that these items are available as factory-
installed equipment (whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including th e maximum capacity of
fuel, oil and coolant, and if so equipped, air con-
ditioning and additional weight optional engine
Alphabetical Index599
Charging time may increase 115
High voltage components....... 87
How to charge ...................... 123
Information related to charging display ................................ 119
Opening and closing the charging port lid.................. 100
Power sources precautions .. 113
Power sources th at can be used
........................................... 111
Safety functions.................... 120
When charging cannot be car- ried out ............................... 148
Charging port ........................... 99 If the charging port lid does not open ................................... 108
Locking and unlocking.......... 107
Opening and closing ............ 100
Child-protector ....................... 202
Child restraint s ystem ............. 51
Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55
Front passenger occupant clas- sification system ................... 44
Points to remember ................ 51
Riding with children ................ 50
Types of child restraint system installation met hod ............... 53
Using an anchor bracket ........ 62
Child safety ............................... 50 12-volt battery precautions . 462, 538
Airbag precautions ................. 39
Back door precautions ......... 203
Charging precautions ........... 120
Child restraint system............. 53
Heated steering wheel and seat
heater precautions ............. 401
How your child should wear the seat belt................................ 30
Moon roof precau tions ......... 248
Panoramic moon roof precau- tions ....................................252
Power window lock switch ....246
Power window precautions...245
Rear door child-protectors ....202
Seat belt extender precautions .............................................30
Seat belt precautions..............29
Seat heater precautions .......401
Cleaning ..........................440, 443 Aluminum wheels .................440
DC/DC Converter air intake vent
...........................................480
Exterior .................................440
Front camera ........................308
Interior ..................................443
Radar sensor ........................308
Seat belts .............................443
Water-repellent coating ........441
Clock ........................................169
Coat hooks ..............................423
Condenser ............. ..................459
Console box ............................408
Consumption screen ..............187
Convenience Services (Sugges- tion function).........................181
Coolant Capacity ...............................549
Checking ..............................458
Preparing and checking before winter ..................................382
Warning light ........................507
Cooling system .......................458 Engine overheating ..............539
Hybrid system overheating ...541
Cruise control Dynamic radar cruise control with full-speed range ..........334
Cup holders.............................408
Current fuel consumption......189
Current fuel economy ............172
Curtain shield airbags ..............34
Customizable featu res ...........565
Alphabetical Index601
EDR (Event data recorder)......... 8
E-Four (Electronic On-Demand AWD system) ........................ 376
Elapsed time ........................... 176
Electric motor Location.................................. 76
Specification ......................... 548
Electric Power Steering (EPS) Function ............................... 376
Warning light ........................ 508
Electronically Controlled Brake System (ECB) ....................... 375
Electronic key Battery-saving function......... 218
If the electronic key does not operate properly ................. 532
Replacing the battery ........... 487
Electronic sunshade .............. 250 Jam protection function ........ 251
Operation ............................. 250
Emergency, in case of If a warning buzzer sounds .. 506
If a warning light turns on ..... 506
If a warning message is dis-played................................. 518
If the 12-volt battery is dis- charged .............................. 534
If the electronic key does not operate properly ................. 532
If the fuel filler door cannot be opened ............................... 531
If the hybrid sy stem will not start
........................................... 529
If the vehicle is submerged or water on the road is rising .. 500
If you have a flat tire ............. 522
If you lose your keys ............ 531
If you think something is wrong ........................................... 504
If your vehicle becomes stuck ........................................... 543
If your vehicle has to be stopped in an emergency .................499
If your vehicle needs to be towed ...........................................502
If your vehicle ove rheats ......539
Emergency flashers ...............498
Energy monitor .......................187
Engine Compartment........................456
Exhaust gas precautions ........49
Hood .....................................453
How to start the hybrid system...........................................277
Identification number ............547
If the hybrid sys tem will not start
...........................................529
If your vehicle has to be stopped in an emergency .................499
Overheating ..........................539
Power switch ........................277
Engine coolant Capacity ...............................549
Checking ..............................458
High coolant temperature warn-ing light ...............................507
Preparing and checking before winter ..................................382
Warning light ........................507
Engine oil Capacity ...............................548
Checking ..............................456
Preparing and checking before winter ..................................382
Warning light ........................507
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............376
Enhanced VSC (Enhanced Vehi- cle Stability Control).............376
EPS (Electric Po wer Steering)
Function................................376
Warning light ........................508
EV/HV mode selection switch .78
EV driving range .......................95