2204-2. Opening, closing and locking the doors
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock if a large
amount of water splashes on the
door handle, such as in the rain or
in a car wash when the electronic
key is within the effective range.
(The doors will automatically be
locked after approximately 60 sec-
onds if the doors are not opened
and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib ility that the door
may not be unlocke d by the entry
function. (Use the wireless remote
control to unloc k the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation. Remove
the gloves and touch the lock sen-
sor again.
●When the lock op eration is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recogniti on signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective ran ge, the door may
lock and unlock repeatedly. In that
case, follow the fo llowing correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca- tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart
key system. ( P.218)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-informatio n display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it comes into contact
with ice, snow, m ud, etc. Clean
the lock sensor and attempt to
operate it again, or use the lock
sensor on the lower part of the
door handle.
●A sudden approach to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position
and check that t he doors unlock
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.570)
●Battery-saving mode can reduce
the power consumption of elec-
tronic keys. ( P.218)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the out side of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
Use the mechanical key.
( P.533)
●Starting the hybrid system:
2214-2. Opening, closing and locking the doors
4
Before driving
P.533
■Customization
Settings (e.g. smart key system)
can be changed.
(Customizable features: P.569)
If the smart key system has been
deactivated in a customized setting,
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.198, 533)
●Starting the hybrid system and
changing power switch modes:
P.533
●Stopping the hybrid system:
P.279
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
keep away from the smart key
system antennas. ( P.217)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your
Toyota dealer for details, such
as the frequency of radio waves
and timing of the emitted radio
waves. Then, con sult your doc-
tor to see if you should disable
the entry function.
●User of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
for disabling the entry function.
2454-5. Opening, closing the windows and moon roof
4
Before driving
5Release the power window
switch for a m oment, resume
pushing the switch in the one-
touch opening direction, and
hold it there for a pproximately 4
seconds or more.
6 Pull and hold the power window
switch in the one-touch closing
direction again. After the side
window is completely closed,
continue holding the switch for a
further 1 second or more.
If you release the switch while the
side window is moving, start again
from the beginning.
If the side window reverses and
cannot be fully closed or opened,
have the vehicle inspected by your
Toyota dealer.
■Door lock linked power window
operation
●The power windows can be
opened and closed using the
mechanical key.
* ( P.533)
●The power windows can be
opened using the wireless remote
control.
* ( P.198)
●Vehicles with alarm: The alarm
may be triggered if the alarm is set
and the power window is closed
using the door lock linked power
window operation function.
( P.72)
*: These settings must be custom-
ized at your To yota dealer.
■Power window open reminder
function
The buzzer sounds and a message
is shown on the multi-information
display when the power switch is
turned to OFF and the driver’s door
is opened with the power windows
open.
■Customization
Settings (e.g. linked door lock oper-
ation) can be changed. (Customiz-
able features: P.572)
WARNING
Observe the following precau-
tions.
Failing to do so may result in
death or serious injury.
■Closing the power windows
●The driver is responsible for all
the power window operations,
including the operation for the
passengers. In order to prevent
accidental operation, especially
by a child, do not let a child
operate the power windows. It is
possible for children and other
passengers to have body parts
caught in the power window.
Also, when ridin g with a child, it
is recommended to use the win-
dow lock switch. ( P.246)
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when a power
window is being operated.
●When using the wireless remote
control or mechanical key and
operating the power windows,
operate the power window after
checking to make sure that
there is no possibility of any
passenger having any of their
body parts caught in the side
window. Also, do not let a child
operate the power window by
the wireless remote control or
mechanical key. It is possible
for children and other passen-
gers to get caught in the power
window.
3926-1. Using the air conditioning system and defogger
tized such as reducing fan
speed, etc.
Press the eco air conditioning
mode switch.
When the eco air conditioning
mode is on, the indicator illumi-
nates on the eco air conditioning
mode switch.
■Defogging the windshield
Defoggers are used to defog the
windshield and front side win-
dows.
Press the windshield defogger
switch.
Set the outside/recirculated air
mode switch to outside air mode if
t h e r e c i r c u l a t e d a i r m o d e i s u s e d . ( I t
may switch automatically.)
To defog the windshield and the
side windows quickly, turn the air
flow and temperature up.
To return to the previous mode,
press the windshield defogger
switch again when the windshield is
defogged.
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
The defoggers will automatically
turn off after 15 minutes.
When the rear window defogger
and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
■Heating
●In HV mode, the gasoline engine
may operate in order to extract
heat from the engine coolant via
the heater.
●In EV mode, heating is done by a
heat pump system.
• When the outside temperature is low or it is snowing, compared to
conventional vehicles, heating
may be less effective and warm
air may not come out.
• When the outside heat exchanger is frosted over, fan speed declines
and it may become harder to heat
the interior.
However, it is not a malfunction. In
this situation, the air temperature
from the outlets may not change
even though the set temperature is
raised.
• If frost has formed of the outside heat exchanger, the heating per-
formance will decline. The frost
can be removed from the outside
heat exchanger by operating the
Remote Air Conditioning System
before driving ( P.399). When
frosted over, the heating operation
of the Remote Air Conditioning
System starts after defrosting.
• When “AUTO” switch is turned on,
the heating is controlled opti-
mally. Therefore, the set heating
performance may not be achieved
even if the fan speed setting is
increased.
3996-1. Using the air conditioning system and defogger
6
Interior features
If the Remote Air Conditioning
System is used while the AC
charging cable is connected to
the vehicle, electricity from an
external power source can be
used minimizing the drop in
charge of the hybrid battery
(traction battery).
Charging will be conducted auto-
matically after the Remote Air Con-
ditioning System is stopped.
Check the temperature setting
of the air conditioning system.
( P.390)
The Remote Air C onditioning Sys-
tem will operate in accordance with
the temperature settings of the air
conditioning system.
Press and hold “A/C” on the
wireless remote control to oper-
ate the Remote Air Conditioning
System.
The system can be stopped by
pressing “A/C” twice.
■Operating conditions
The system will only o perate if all of
the following conditions are met:
●The shift lever is in P.
●The power switch is off.
●All doors are closed.
●The hood is closed.
■Remote Air Conditioning Sys-
tem automatic shut-off
The system will automatically shut
off under the follo wing conditions:
●About 20 minutes have passed
since operation began
●Any one of the operating condi-
tions is not met
The system may also shut off if the
charge level of the hybrid battery
(traction battery) drops to low.
■Conditions affecting operation
The system may not start in the fol-
lowing situations:
●The charge level of the hybrid bat-
tery (traction battery) is low
●The outside temperature is
extremely low
●When the hybrid system is cool
(for example , after being left for a
long time in low temperatures)
■Windshield defogger
When defogging the windshield
using the Remote Air Conditioning
System, defogging may be insuffi-
Remote Air Condition-
ing System
The Remote Air Condition-
ing System uses electrical
energy stored in the hybrid
battery (traction battery)
and allows the air condition-
ing to be operated by
remote control.
Before leaving the vehicle
Activating the Remote Air
Conditioning System
4627-3. Do-it-yourself maintenance
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. How-
ever, the hybrid system will oper-
ate normally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 1
2-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
If the hybrid system will not start
even after multiple attempts at all
methods above, contact your
Toyota dealer.12-volt battery
Location
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or
serious injury, take the following
precautions while working on or
near the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.
5328-2. Steps to take in an emergency
2Pull the lever.
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.570)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.218)
●The electronic key function may
have stopped. ( P.218)
NOTICE
■When opening the fuel filler
door manually
●Do not open the fuel filler door
manually except in an emer-
gency. Fuel may overflow.
●Using the lever to open the fuel
filler door may n ot allow for an
adequate reduction in fuel tank
pressure before refueling. To
prevent fuel from spilling out,
turn the cap slowly when remov-
ing it.
●During refueling, fuel may spill
out from the filler opening due to
air being discharged from inside
the fuel tank. Therefore, fill the
fuel tank carefully and slowly.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.218)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
5368-2. Steps to take in an emergency
recharge the 12-volt battery
of your vehicle.
6 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
7 Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.
8 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
9 Close the exclusive jump
starting terminal cover, and
reinstall the fuse box cover to
its original position.
Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be
started by push-starting.
■To prevent 12-vol t battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. (P.578)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-vo lt battery termi-
nals, contact your Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c ontrol or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attemp t after reinstall-
ing the 12-volt battery. In that
case, start the hybrid system in
the same manner as when the
electronic key does not operate
properly ( P.533). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it