
2114-2. Opening, closing and locking the doors
4
Before driving
AC charging cable
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric power plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory is installed to
the rear bumper
If an accessory has been installed,
turn the Hands Free Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be careful in the fol-
lowing situations.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wiped off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands F ree Power Back
Door operation setting off. ( P.177)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag.

2184-2. Opening, closing and locking the doors
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm pings con-
tinuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in
an area of approxi mately 11.5 ft.
(3.5 m) of the outside of the vehi-
cle for 2 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s
door. In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the ele ctronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■When electronic key function
stops
If the position of the electronic key
has not changed for a certain
amount of time suc h as when the
electronic key is left somewhere, the
function of the elec tronic key stops
to reduce depletion of the battery.
In this case, funct ion can automati-
cally be restored by moving the
position of the key such as by lifting
it up.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
SituationCorrection pro-
cedure
An attempt was
made to lock the
vehicle while a
door was open.Close all of the
doors and lock
the doors again.
SituationCorrection pro-cedure
The power
switch was
turned to ACC
while the driver’s
door was open
(or the driver’s
door was opened
while the power
switch was in
ACC).
Turn the power
switch to OFF
and close the
driver’s door.

2194-2. Opening, closing and locking the doors
4
Before driving
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which al uminum foil is
attached
• Cigarette boxes that have alumi-
num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that
emits radio waves) is being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol. If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
(
P.196)
If the hybrid system cannot be
started using the smart key system,
refer to P.533.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage cover or
floor, or in the door pockets or
glove box when the hybrid system
is started or power switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to lo ck or unlock the
vehicle. (For vehicles equipped
with sensors on the rear door han-
dles, it is possible to lock (but not
unlock) all the doors using a door
handle that is not being detected
by the electronic key.)
●Even if the electro nic key is not

2214-2. Opening, closing and locking the doors
4
Before driving
P.533
■Customization
Settings (e.g. smart key system)
can be changed.
(Customizable features: P.569)
If the smart key system has been
deactivated in a customized setting,
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.198, 533)
●Starting the hybrid system and
changing power switch modes:
P.533
●Stopping the hybrid system:
P.279
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
keep away from the smart key
system antennas. ( P.217)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your
Toyota dealer for details, such
as the frequency of radio waves
and timing of the emitted radio
waves. Then, con sult your doc-
tor to see if you should disable
the entry function.
●User of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
for disabling the entry function.

2394-4. Adjusting the steering wheel and mirrors
4
Before driving
SymptomLikely causeSolution
The image is
difficult to see.
The mirror surface is dirty.
Clean the mirror surface
gently, using a soft dry
cloth.
Sunlight or headlights are shin-
ing directly into the Digital Rear-
view Mirror.
Change to optical mirror
mode.
(If the light is coming
through the moon roof [if
equipped] or panoramic
moon roof [if equipped],
close the sunshade or
electronic sunshade.)
• The vehicle is in a dark area.
• The vehicle is near a TV tower, broadcasting station,
electric power plant, or other
location where strong radio
waves or electrical noise may
be present.
• The temperature around the camera is extremely high/low.
• The ambient te mperature is
extremely low.
• It is raining or humid.
• Sunlight or headlights are shining directly into the cam-
era lens.
• The vehicle is under fluores- cent lights, sodium lights,
mercury lights, etc.
• Exhaust gas is obstructing the camera.
Change to optical mirror
mode.
(Change back to digital
mirror mode when the
conditions have
improved.)
Foreign matters such as water
droplets or dust is on the cam-
era lens.Wipe the camera lens
with a damp soft cloth.

3185-5. Using the driving support systems
the entrance of a curve
• When there are patterns or paint in front of your vehicle that may be
mistaken for a detectable object
• When the front of your vehicle is
hit by water, snow, dust, etc.
• When overtaking a detectable object that is ch anging lanes or
making a right/left turn
• When passing a detectable object in an oncoming lane that is
stopped to make a right/left turn
• When a detectable object approaches very close and then
stops before entering the path of
your vehicle
• If the front of your vehicle is raised or lowered, such as when on an
uneven or undulating road surface
• When driving on a road sur- rounded by a structure, such as in
a tunnel or on an iron bridge
• When there is a metal object (manhole cover, steel plate, etc.),
steps, or a protrusion in front of your vehicle
• When passing under an object (road sign, billboard, etc.)
• When approaching an electric toll gate barrier, parking area barrier,
or other barrier that opens and
closes
• When using an automatic car
wash
• When driving through or under objects that may contact your
vehicle, such as thick grass, tree
branches, or a banner
• When driving through steam or smoke
• When driving near an object that
reflects radio waves, such as a
large truck or guardrail
• When driving near a TV tower,
broadcasting station, electric
power plant, or other location
where strong radio waves or elec-
trical noise may be present
■Situations in which the system
may not operate properly
●In some situations such as the fol-
lowing, an object may not be
detected by the radar sensor and
front camera, pre venting the sys-
tem from opera ting properly:
• When a detectable object is approaching your vehicle
• When your vehicle or a detectable object is wobbling

4206-4. Using the other interior features
●Starting with mobile phones and
smartphones, it is aimed for low
power electrically supplied porta-
ble devices of no more than 5W.
●However, charging exceeding 5 W
is supported by the following por-
table devices.
• Charging at 7.5 W or less is sup-
ported by iPhone’s that support
7.5 W charging.
• Charging at 10 W or less is sup-
ported by portable devices compli-
ant with WPC standard Ver1.2.4.
■Using the smart key system
If the smart key system detects the
key while a device is being charged,
charging will be temporarily
stopped.
■When covers and accessories
are attached to portable devices
Do not charge in situations where
cover and accessories not able to
handle Qi are attached to the porta-
ble device. Depending on the type
of cover and acces sory, it may not
be possible to charge. When
charging is not performed even with
the portable devic e placed on the
charge area, remove the cover and
accessories.
■While charging, noise enters
the AM radio
●Turn off the wireless charger and
confirm that the noise has
decreased. If the noise
decreases, continuously pushing
the power supply switch of the
wireless charger for 2 seconds,
the frequency of the charger can
be changed and the noise can be
reduced. Also, on that occasion,
the operation indicator light will
flash orange 2 times.
●iPhone’s use a particular fre-
quency for rapid charging.
Depending on the iOS version,
rapid charging may not be per-
formed while switching frequen-
cies.
■Important points of the wireless
charger
●If the electronic key cannot be
detected within the vehicle inte-
rior, charging c annot be done.
When the door is opened and
closed, charging may be tempo-
rarily suspended.
●When charging, the wireless
charging device and portable
device will get warmer, however
this is not a malfunction.
When a portable device gets
warm while char ging, charging
may stop due to the protection
function on the portable device
side. In this case, when the tem-
perature of the portable device
drops significantly, charge again.
The fan may start operating to lower
the temperature inside the wireless
charger, however this is not a mal-
function.
■Operation sounds
A buzzing noise may be heard when
pressing the power supply switch to
turn the power supply on, when
turning the power switch to ACC or
ON while the wireless charger
power supply is on, or when detect-
ing a portable device. However, this
is not a malfunction.
WARNING
■Caution while driving
When charging a portable device,
for safety reasons, the driver
should not operate the main part
of the portable device while driv-
ing.
■Caution while in motion
Do not charge lightweight devices
such as wireless headphones
while in motion. These devices
are very light and may be ejected
from the charging tray, which may
lead to unforeseen accidents.

4266-4. Using the other interior features
usage of 1500 W at AC 120 V for
the power outlet (AC 120 V/1500
W). If electrical devices exceeding
the specified capacity are used,
the protection fun ction will activate
and prevent the power outlet from
being used.
●Some electrical devices with high
power consumptio n (such as an
electric griddle) may need to use
the power outlet solely. In this
case, do not use such a device
together with other devices.
●When power is supplied to multi-
ple devices, some devices may
not operate properly. In this case,
use the device solely.
●While the power outlet is used, a
large current may flow causing the
current power to exceed 1500 W
depending on the electrical device
used. In this situation, the protec-
tion function may activate and
stop the power supply function.
●Certain types of electrical devices
may disturb TV or radio by noises.
●Noise may be heard from the cool-
ing fan under the rear seats when
using the power outlet, but this is
not a malfunction.
■120 VAC Devices which may
not operate properly
The following electrical devices may
not operate properly even if their
total power consumption is less than
1500 W.
●Devices with high initial peak watt-
age
●Devices that require larger power
consumption than described in the
instruction manual of the electrical
device.
●Measuring devices that process
precise data
●Devices that require an extremely
stable power supply
●Devices that require a constant
power supply from the power out-
let, such as a device with a timer.
■Idling stop regulations
The engine starts automatically and
charging starts when the remaining
charge of the hybrid battery (traction
battery) decreases, etc. Some
states have regulations against
starting the engine while the vehicle
is parked or stopped. Check the reg-
ulations of the applicable local gov-
ernment, and use the power outlet
appropriately.
■When using the power outlet
while the vehicle is parked or
stopped
●The doors cannot be locked or
unlocked using the smart key sys-
tem.
●The doors cannot be locked or
unlocked using the electronic key.
The doors can on ly be locked or
unlocked using the mechanical
key ( P.532).
●A buzzer may sound or “Key Not
Detected Check Key Location”
may be displayed on the multi-
information display when the door
is opened or closed. Make sure to
carry the electronic key on your
person.
●When the surroundings are dark
while using the power outlet, the
headlights turn on automatically.
To turn off the lights, refer to
P.293. (except for Canada)
WARNING
■For safe use
Observe the following precau-
tions.
Failure to do so may lead to an
accident, resulting in death or
serious injury.
●Do not allow pers ons unfamiliar
with the system, such as a child,
to use the power outlet by them-
selves.