RAV4 PRIME_OM_OM42E33U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically
2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 34
Front passenger occupant classification system ...... 44
Exhaust gas precautions.. 49
1-2. Child safety Riding with children .......... 50
Child restraint systems..... 51
1-3. Emergency assistance Safety Connect ................ 65
1-4. Theft deterrent system Immobilizer system .......... 71
Alarm................................ 72
2-1. Plug-in hybrid system Plug-in hybrid system fea-tures ............................... 76
Plug-in hybrid system pre- cautions .......................... 87
Plug in Hybrid Electric Vehi- cle driving tips ................ 92
EV driving range .............. 95
2-2. Charging Charging equipment......... 99AC charging cable .........
102
Locking and unlocking the charging port lid and
charging connector ...... 107
Power sources that can be used............................. 111
Charging methods ......... 114
Charging tips ................. 118
Things to know before charging....................... 120
How to charge ............... 123
Using the charging schedule function ........................ 130
Using the “My Room Mode” .................................... 144
When charging cannot be carried out ................... 148
3-1. Instrument cluster Warning lights and indicators.................................... 160
Gauges and meters ....... 165
Multi-information display 170
Head-up display ............ 182
Energy monitor/ consumption
screen.......................... 187
4-1. Key information Keys .............................. 194
4-2. Opening, closing and lock- ing the doors
Side doors ..................... 198
1For safety and security
2Plug-in hybrid system
3
Vehicle status
information and
indicators
4Before driving
5TABLE OF CONTENTS
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If the vehicle is submerged or water on the road is rising.................................... 500
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 502
If you think something is wrong .......................... 504
If a warning light turns on or a warning buzzer sounds 506
If a warning message is dis- played.......................... 518
If you have a flat tire...... 522
If the hybrid system will not start ............................. 529
If you lose your keys ..... 531
If the fuel filler door cannot be opened ........................ 531
If the electronic key does not operate properly .......... 532
If the 12-volt battery is dis- charged ....................... 534
If your vehicle overheats 539
If the vehicle becomes stuck .................................... 543
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 546
Fuel information ............ 553
Tire information ............. 555
9-2. Customization Customizable features .. 565
9-3. Initialization Items to initialize ........... 57810-1.For owners
Reporting safet y defects for
U.S. owners ................. 580
Reporting safet y defects for
Canadian owners ........ 581
Seat belt instructions for Canadian owners (in
French) ........................ 581
SRS airbag instructions for Canadian owners (in
French) ........................ 583
Headlight aim instructions for Canadian owners (in
French) ........................ 590
What to do if... (Trouble- shooting) ..................... 594
Alphabetical Index ........ 597
9Vehicle specifications
10For owners
Index
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work properly or the danger that
it may work in situations where it
should not be working.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense 2.0
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the Plug in Hybrid Electric
Vehicles emit approximately the
same amount of electromag-
netic waves as the conventional
gasoline powered vehicles or
home electronic appliances
despite of their electromagnetic
shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio. The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
Installation of a mobile
two-way radio system
Vehicle data recording
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name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota
may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain ex plosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
The word “QR Code” is regis-
tered trademark of DENSO
WAVE INCORPORATED in
Japan and other countries.
Scrapping of your Toyota
Perchlorate Material
“QR Code”
22Pictorial index
■Interior
SRS airbags .................................................... ......................P.34
Floor mats..................................................... ........................P.26
Front seats .................................................... ......................P.222
Rear seats ..................................................... ......................P.223
Head restraints ...................................................................P.228
Seat belts ..................................................... .........................P.29
Console box .................................................... ...................P.408
Inside lock buttons ............................................ ................P.201
Cup holders ........................................................................P.408
Assist grips ................................................... .....................P.423
Rear seat heater switches
*................................................P.402
*: If equipped
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B
C
D
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J
K
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For safety and security
For safety and security
1-1. For safe useBefore driving ................. 26
For safe driving .............. 27
Seat belts ....................... 29
SRS airbags ................... 34
Front passenger occupant classification system .... 44
Exhaust gas precautions 49
1-2. Child safety Riding with children ........ 50
Child restraint systems... 51
1-3. Emergency assistance Safety Connect .............. 65
1-4. Theft deterrent system Immobilizer sys tem ........71
Alarm.............................. 72
341-1. For safe use
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS front side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system
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B
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