5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-15.Phone settingsSetup............................. 485
5-16.What to do if... (Bluetooth
®)
Troubleshooting ............ 495
5-17.Connected Services over- view
Connected Services ...... 499
Type A: Function achieved by using a smartphone or DCM.................................... 500
Type B: Function achieved by using DCM and the system
.................................... 502
Type C: Function achieved by using DCM.............. 503
Type D: Function achieved by using DCM and a smart-
phone .......................... 506
5-18.Connected Services opera- tion
Toyota Apps .................. 508
5-19.Setup Toyota Apps settings .... 512
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 514
Heated steering wheel/seat heaters/seat ventilators 521
6-2. Using the interior lights Interior lights list ............ 524
6-3. Using the storage features List of storage features . 527Luggage compartment fea-
tures ............................ 531
6-4. Using the other interior fea- tures
Other interior features ... 536
Garage door opener ...... 546
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 554
Cleaning and protecting the vehicle interior ............. 557
7-2. Maintenance Maintenance requirements.................................... 560
General maintenance .... 561
Emission inspection and maintenance (I/M) programs.................................... 564
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 565
Hood .............................. 567
Positioning a floor jack .. 568
Engine compartment ..... 570
12-volt battery................ 576
Tires .............................. 578
Tire inflation pressure .... 587
Wheels .......................... 589
Air conditioning filter ...... 591
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 593
Wiper insert replacement .................................... 597
6Interior features
7Maintenance and care
291-1. For safe use
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P.148)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.148)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.154)
Wear the seat belt correctly.
( P.32)
WARNING
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the hybrid system stopped
and the shift lever in P, fully
depress each pedal to the floor
to make sure it does not inter-
fere with the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture
A
B
C
D
791-4. Hybrid system
1
For safety and security
There is an air intake vent under
the right side of the rear seat for
the purpose of cooling the
hybrid battery (traction battery).
If the vent is blocked,
charging/discharging of the
hybrid battery (traction battery)
may become limited.
WARNING
●Never resell, hand over or mod-
ify the hybrid battery. To prevent
accidents, hybrid batteries that
have been removed from a dis-
posed vehicle are collected
through Toyota dealer. Do not
dispose of the battery yourself.
Unless the battery is properly col-
lected, the follo wing may occur,
resulting in dea th or serious
injury:
• The hybrid battery may be ille- gally disposed of or dumped,
and it is hazardous to the envi-
ronment or someone may touch
a high voltage part, resulting in
an electric shock.
• The hybrid battery is intended to be used exclusively with your
Hybrid Electric Vehicle. If the
hybrid battery is used outside of
your vehicle or modified in any
way, accidents such as electric
shock, heat generation, smoke
generation, an explosion and
electrolyte leakage may occur.
When reselling or handing over
your vehicle, the possibility of an
accident is extremely high
because the person receiving the
vehicle may not be aware of these
dangers.
●If your vehicle is disposed of
without the hybrid battery hav-
ing been removed, there is a
danger of serious electric shock
if high voltage parts, cables and
their connectors are touched. In
the event that your vehicle must
be disposed of, the hybrid bat-
tery must be disposed of by
your Toyota dealer or a qualified
service shop. If the hybrid bat-
tery is not dispos ed of properly,
it may cause electric shock that
can result in death or serious
injury.
Hybrid battery (traction
battery) air intake vent
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Make sure not to block the air
intake vent with anything, such
as a seat cover, plastic cover, or
luggage. If the vent is blocked,
the charging/discharging of the
hybrid battery (traction battery)
may become limited.
●When dust etc. has accumu-
lated in the air intake vent, clean
it with a vacuum cleaner to pre-
vent the vent from clogging.
●Clean the air intake vent regu-
larly to prevent th e charging/dis-
charging of the hybrid battery
(traction battery) from being
restricted.
801-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
■If a warning light comes on, a
warning message
is displayed,
or the 12-volt battery is discon-
nected
The hybrid system may not start. In
this case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
NOTICE
●Do not get water or foreign
materials in the air intake vent
as this may cause a short circuit
and damage the hybrid battery
(traction battery).
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the hybrid battery (traction
battery), the battery may be
damaged. Have the vehicle
inspected by your Toyota
dealer.
●There is a filter installed to the
air intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. For
information regarding filter
cleaning or replacement, refer
to P.593.
●If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vent and fil-
ter may be clogged. Refer to
P.593 for information on how to
clean the air intake vent.
Emergency shut off sys-
tem
Hybrid warning message
1413-2. Opening, closing and locking the doors
3
Before driving
NOTICE
■To prevent damage to the
power back door
●Make sure that there is no ice
between the back door and
frame that would prevent move-
ment of the back door. Operat-
ing the power back door when
excessive load is present on the
back door may cause a mal-
function.
●Do not apply excessive force to
the back door while the power
back door is operating.
●Take care not to damage the
sensors (installed on the right
and left edges of the power
back door) with a knife or other
sharp object. If the sensor is
disconnected, the power back
door will not close automati-
cally.
■Hands Free Power Back Door
precautions (if equipped)
The kick sensor is located behind
lower center part of the rear
bumper. Observe the following to
ensure that the Hands Free
Power Back Door function oper-
ates properly:
●Keep the lower center part of
the rear bumper clean at all
times.
If the lower center part of the
rear bumper is dirty or covered
with snow, the kick sensor may
not operate. In this situation,
clean off the dirt or snow, move
the vehicle from the current
position and then check if the
kick sensor operates.
If it does not operate, have the
vehicle inspected by your
Toyota dealer.
●Do not apply coatings that have
a rain clearin g (hydrophilic)
effect, or other coatings, to the
lower center part of the rear
bumper.
●Do not park the vehicle near
objects that may move and con-
tact the lower center part of the
rear bumper, such as grass or
trees.
If the vehicle has been parked
for a while near objects that
may move and contact the
lower center part of the rear
bumper, such as grass or trees,
the kick sensor may not oper-
ate. In this situation, move the
vehicle from the current position
and then check if the kick sen-
sor operates. If it does not oper-
ate, have the vehicle inspected
by your Toyo ta dealer.
●Do not subject the kick sensor
or its surroundi ng area to a
strong impact.
If the kick sensor or its sur-
rounding area has been sub-
jected to a strong impact, the
kick sensor may not operate
properly. If the kick sensor does
not operate in the following situ-
ations, have the vehicle
inspected by your Toyota
dealer.
• The kick sensor or its surround- ing area has been subjected to
a strong impact.
• The lower center part of the rear bumper is scratched or dam-
aged.
●Do not disassemble the rear
bumper.
●Do not attach stickers to the
rear bumper.
●Do not paint the rear bumper.
1463-2. Opening, closing and locking the doors
prevent lock operation. Remove
the gloves and touch the lock sen-
sor again.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recogniti on signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective ran ge, the door may
lock and unlock repeatedly. In that
case, follow the fo llowing correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca- tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart
key system. ( P.144)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-informatio n display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it com es into contact
with ice, snow, mud, etc. Clean
the lock sensor and attempt to
operate it again, or use the lock
sensor on the lower part of the
door handle.
●A sudden approac h to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position
and check that the doors unlock
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.691)
●Battery-saving mode can reduce
the power consumption of elec-
tronic keys. ( P.144)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the out side of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
Use the mechanical key.
( P.652)
●Starting the hybrid system:
P.653
■Customization
Settings (e.g. smart key system)
can be changed.
(Customizable features: P.690)
If the smart key system has been
deactivated in a customized setting,
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.123, 652)
●Starting the hybr id system and
changing power switch modes:
P.653
●Stopping the hybrid system:
P.208
1643-4. Adjusting the steering wheel and mirrors
■To prevent the light sensors
from malfunctioning
To prevent the light sensors from
malfunctioning, do not touch or
cover them.
■Cleaning the mirror surface
If the mirror surface is dirty, the
image on the display may be dif-
ficult to see.
Clean the mirror surface gently
using a soft dry cloth.
■Cleaning the camera
If the camera lens is dirty, the
displayed image may not be
clear. In this case, clean it with a
soft cloth dampened with water
or a swab.
■The camera
The camera for the Digital Rear-
view Mirror is located as shown.
■The cooling fan
There is a cooling fan in the Digital
Rear-view Mirror. Cooling fan
sounds may be heard when using
the system.
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While driving
●Do not adjust the position of the
Digital Rear-v iew Mirror or
adjust the display settings while
driving.
Stop the vehicle and operate
the Digital Rear -view Mirror
control switches.
Failure to do so may cause a
steering wheel operation error,
resulting in an unexpected acci-
dent.
●Always pay attention to the
vehicle’s surroundings.
The size of the vehicles and other
objects may look different when in
digital mirror mode and optical
mirror mode.
When backing up, make sure to
directly check the safety of the
area around your vehicle, espe-
cially behind the vehicle.
Additionally, if a vehicle
approaches from the rear in the
dark, such as at night, the sur-
rounding area may appear dim.
■To prevent causes of fire
If the driver continues using the
Digital Rear-view Mirror while
smoke or odor comes from the
mirror, it may result in fire. Stop
using the system immediately and
contact your Toyota dealer.
Cleaning the Digital Rear-
view Mirror
1653-4. Adjusting the steering wheel and mirrors
3
Before driving
If you notice any of the following symptoms, refer to the following
table for the likely cause and the solution.
NOTICE
■To prevent the Digital Rear-
view Mirror from malfunction-
ing
●Do not use detergents, such as
thinner, benzene, and alcohol to
clean the mirror. They may dis-
color, deteriorate or damage the
mirror surface.
●Do not smoke, use matches,
use cigarette lighters or allow
open flames near the mirror. It
may damage the mirror or
cause a fire.
●Do not remove, disassemble or
modify the mirror.
■To prevent the camera from
malfunctioning
●Observe the following precau-
tions, otherwise the Digital
Rear-view Mirror may not oper-
ate properly.
• Do not strike or hit the camera
or subject it to a strong impact,
as the camera installation posi-
tion and angle may be changed.
• Do not remove, disassemble or modify the camera.
• Do not allow an organic solvent, car wax, window cleaner or
glass coating to adhere to the
camera. If this happens, wipe it
off as soon as possible.
• When cleaning the camera lens, wipe the camera lens with a
damp soft cloth.
Do not strongly rub the camera
lens, as it may be scratched and
will not be able to transmit a
clear image.
• When applying colored film (including transparent film) to
the rear window glass, do not
apply it to the area in front of the
camera.
If film is applied to the area in
front of the camera, the image
from the camera may not dis-
play properly.
●Do not subject the camera to a
strong impact as this could
cause a malfunction.
If this happens, have the vehicle
inspected by your Toyota dealer
as soon as possible.
●Do not block the vent holes of
the mirror. Otherwise, the mirror
may be hot, leading to a mal-
function or a fire.
If you notice any symptoms