RAV4 HEV_OM_OM0R058U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically
5TABLE OF CONTENTS
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5-15.Phone settingsSetup............................. 485
5-16.What to do if... (Bluetooth
®)
Troubleshooting ............ 495
5-17.Connected Services over- view
Connected Services ...... 499
Type A: Function achieved by using a smartphone or DCM.................................... 500
Type B: Function achieved by using DCM and the system
.................................... 502
Type C: Function achieved by using DCM.............. 503
Type D: Function achieved by using DCM and a smart-
phone .......................... 506
5-18.Connected Services opera- tion
Toyota Apps .................. 508
5-19.Setup Toyota Apps settings .... 512
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 514
Heated steering wheel/seat heaters/seat ventilators 521
6-2. Using the interior lights Interior lights list ............ 524
6-3. Using the storage features List of storage features . 527Luggage compartment fea-
tures ............................ 531
6-4. Using the other interior fea- tures
Other interior features ... 536
Garage door opener ...... 546
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 554
Cleaning and protecting the vehicle interior ............. 557
7-2. Maintenance Maintenance requirements.................................... 560
General maintenance .... 561
Emission inspection and maintenance (I/M) programs.................................... 564
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 565
Hood .............................. 567
Positioning a floor jack .. 568
Engine compartment ..... 570
12-volt battery................ 576
Tires .............................. 578
Tire inflation pressure .... 587
Wheels .......................... 589
Air conditioning filter ...... 591
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 593
Wiper insert replacement .................................... 597
6Interior features
7Maintenance and care
17Pictorial index
Precautions against winter season ......................................P.369
To prevent freezing (windshield wiper de-icer)
*...................P.519
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.555
Replacing the wiper insert .................................... ...............P.597
Fuel filler door ............................................... .....................P.236
Refueling method ............................................... ..................P.236
Fuel type/fuel tan k capacity .................................................P.667
Tires ....................................................................................P.578
Tire size/inflation pressure ................................... ................P.672
Winter tires/tire chain ........................................ ...................P.369
Checking/rotation/tire pressure warning system
*.................P.578
Coping with flat tires......................................... ....................P.640
Hood ....................................................................................P.567
Opening ........................................................ .......................P.567
Engine oil ..................................................... ........................P.668
Coping with overheat ........................................... ................P.659
Warning messages ..............................................................P.635
Headlights..................................................... ......................P.224
Turn signal lights ...............................................................P.217
Parking lights .....................................................................P.224
Daytime running lights .. ....................................................P.224
Side marker lights ............................................. .................P.224
Fog lights
*............................................................... ............P.231
LED accessory lights
*........................................................P.224
Stop lights/tail lights/turn s ignal lights ....................P.217, 224
Tail lights .................................................... ........................P.224
Light bulbs of the exterior lights for driving
(Replacing method: P.607, Watts: P.674)
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2514-5. Using the driving support systems
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Driving
uniquely shaped bicycle (bicycle
with a child seat, tandem bicycle,
etc.)
• If a pedestrian/or t he riding height
of a bicyclist ahead is shorter than
approximately 3.2 ft. (1 m) or taller
than approximately 6.5 ft. (2 m)
• If a pedestrian/bicyclist is wearing oversized clothing (a rain coat,
long skirt, etc.), making their sil-
houette obscure
• If a pedestrian is bending forward
or squatting or bicyclist is bending
forward
• If a pedestrian/bicyclist is moving
fast
• If a pedestrian is pushing a stroller, wheelchair, bicycle or
other vehicle
• When driving in inclement weather such as heavy rain, fog, snow or a
sandstorm
• When driving through steam or smoke
• When the surrounding area is dim, such as at dawn or dusk, or while
at night or in a t unnel, making a
detectable object appear to be
nearly the same color as its sur-
roundings
• When driving in a place where the surrounding brightness changes
suddenly, such as at the entrance
or exit of a tunnel
• After the hybrid system has started the vehicle has not been
driven for a certain amount of time
• While making a left/right turn and for a few seconds after making a
left/right turn
• While driving on a curve and for a
few seconds after driving on a
curve
• If your vehicle is skidding
• If the front of the vehicle is raised or lowered • If the wheels are misaligned
• If a wiper blade is blocking the
front camera
• The vehicle is being driven at extremely high speeds
• When driving on a hill
• If the radar sensor or front camera
is misaligned
●In some situations such as the fol-
lowing, sufficient braking force
may not be obtained, preventing
the system from p erforming prop-
erly:
• If the braking functions cannot
operate to their full extent, such as
when the brake parts are
extremely cold, ext remely hot, or
wet
• If the vehicle is not properly main- tained (brakes or tires are exces-
sively worn, imprope r tire inflation
pressure, etc.)
• When the vehicle is being driven
on a gravel road or other slippery
surface
• When the road surface has deep
wheel tracks
• When driving on a hill road
• When driving on a road that has
inclines to the left or right
■If VSC is disabled
●If VSC is disabled ( P.362), the
pre-collision brak e assist and pre-
collision braking functions are also
disabled.
●The PCS warning light will turn on
and “VSC Turned Off Pre-Colli-
sion Brake System Unavailable”
will be displayed on the multi-
information display.
2534-5. Using the driving support systems
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Driving
WARNING
●Vehicle is driven in a construc-
tion zone.
●A spare tire, tire chains, etc. are
equipped.
●When the tires have been
excessively worn, or when the
tire inflation pressure is low.
●When your vehicle is towing a
trailer or during emergency tow-
ing
■Preventing LTA system mal-
functions and operations per-
formed by mistake
●Do not modify the headlights or
place stickers, etc. on the sur-
face of the lights.
●Do not modify the suspension
etc. If the suspension etc. needs
to be replaced, contact your
Toyota dealer.
●Do not install or place anything
on the hood or grille. Also, do
not install a grille guard (bull
bars, kangaroo bar, etc.).
●If your windshield needs
repairs, contact your Toyota
dealer.
■Conditions in which functions
may not operate properly
In the following situations, the
functions may not operate prop-
erly and the vehicle may depart
from its lane. Drive safely by
always paying careful attention to
your surroundings and operate
the steering wheel to correct the
path of the vehicle without relying
solely on the functions.
●When the follow-up cruising dis-
play is displayed ( P.258) and
the preceding vehicle changes
lanes. (Your veh icle may follow
the preceding vehicle and also
change lanes.)
●When the follow-up cruising dis-
play is displayed ( P.258) and
the preceding vehicle is sway-
ing. (Your vehicle may sway
accordingly and depart from the
lane.)
●When the follow-up cruising dis-
play is displayed ( P.258) and
the preceding vehicle departs
from its lane. (Your vehicle may
follow the preceding vehicle and
depart from the lane.)
●When the follow-up cruising dis-
play is displayed ( P.258) and
the preceding vehicle is being
driven extremely close to the
left/right lane line. (Your vehicle
may follow the preceding vehi-
cle and depart from the lane.)
●Vehicle is being driven around a
sharp curve.
3664-5. Using the driving support systems
WARNING
■When the TRAC/VSC/Trailer
Sway Control systems are
turned off
Be especially careful and drive at
a speed appropriate to the road
conditions. As these are the sys-
tems to help ensure vehicle stabil-
ity and driving force, do not turn
the TRAC/VSC/Trailer Sway Con-
trol systems off unless necessary.
Trailer Sway Control is part of the
VSC system and will not operate
if VSC is turned off or experiences
a malfunction.
■Replacing tires
Make sure that all tires are of the
specified size, brand, tread pat-
tern and total load capacity. In
addition, make sure that the tires
are inflated to the recommended
tire inflation pressure level.
The ABS, TRAC, Trailer Sway
Control and VSC systems will not
function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for
further information when replacing
tires or wheels.
■Handling of tires and the sus-
pension
Using tires with any kind of prob-
lem or modifying the suspension
will affect the driving assist sys-
tems, and may cause a system to
malfunction.
■Trailer Sway Control precau-
tion
The Trailer Sway Control system
is not able to red uce trailer sway
in all situations. Depending on
many factors such as the condi-
tions of the vehicle, trailer, road
surface and drivi ng environment,
the Trailer Sway Control system
may not be effective. Refer to
your trailer owner’s manual for
information on how to tow your
trailer properly.
■If trailer sway occurs
Observe the following precau-
tions.
Failing to do so may cause death
or serious injury.
●Firmly grip the steering wheel.
Steer straight ahead. Do not try
to control trailer sway by turning
the steering wheel.
●Begin releasing the accelerator
pedal immediately but very
gradually to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and traile r should stabi-
lize. ( P.194)
■Secondary Collision Brake
Do not rely solely upon the Sec-
ondary Collision Brake. This sys-
tem is designed to help reduce
the possibility of further damage
due to a secondary collision, how-
ever, that effect changes accord-
ing to various conditions. Overly
relying on the system may result
in death or serious injury.
3684-6. Driving tips
When driving in a traffic jam,
gently release the brake pedal
to allow the vehicle to move for-
ward slightly while avoiding
overuse of the accelerator
pedal. Doing so can help control
excessive gasoline consump-
tion.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to
release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so can
help reduce excessive gasoline
consumption.
In summer: When the ambient
temperature is high, use the
recirculated air mode. Doing so
will help to reduce the burden on
the air conditioning system and
reduce fuel consumption as
well.
In winter: Because the gasoline
engine will not automatically cut
out until it and the interior of the
vehicle are warm, it will con-
sume fuel. Also, fuel consump-
tion can be improved by avoiding overuse of the heater.
Make sure to check the tire infla-
tion pressure frequently.
Improper tire inflation pressure
can cause poor fuel economy.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
poor fuel economy. Use tires
that are appropriate for the sea-
son.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically
when cold, warming up the
engine is unnecessary. More-
over, frequently driving short
distances will cause the engine
to repeatedly warm up, which
can lead to excess fuel con-
sumption.
Highway driving
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing
553
7
7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 554
Cleaning and protecting the vehicle interior ........... 557
7-2. Maintenance Maintenance requirements.................................. 560
General maintenance.. 561
Emission inspection and maintenance (I/M) pro-
grams ........................ 564
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 565
Hood ........................... 567
Positioning a floor jack 568
Engine compartment ... 570
12-volt battery ............. 576
Tires ............................ 578
Tire inflation pressure . 587
Wheels ......... ...............589
Air conditioning filter .... 591
Cleaning the hybrid battery (traction battery) air intake
vent and filter............. 593
Wiper insert replacement .................................. 597
Wireless remote con- trol/electronic key battery
.................................. 600Checking and replacing
fuses .......................... 603
Headlight aim .............. 606
Light bulbs ................... 607