6037-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
■If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediatel y have the sys-
tem inspected by your Toyota dealer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Park ing See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Char ge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or t he shift
position may not be changed normally. (Coping method: P. 606)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual ” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 646)
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
The message may be shown when driving under severe operating co nditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 652
■ If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.
● If the air intake vent is dirty, refer to P. 546 for information on how to clean
the air intake vent.
● If the message is shown when the air intake vent is not dirty, have the vehi-
cle inspected by your Toyota dealer.
■ If “Traction Battery Needs to be Protected Refrain From the Use of
Position” is shown
This message may be displayed when the shift position is in N.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, shift the shift position to P when the vehicle is stopped.
■ If “Traction Battery Needs to be Protected Shift into to Resta rt” is
shown
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the vehicle has been left with the N shift
position selected for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid s ystem.
6047-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)■
If “Shifted into Shift Again to Start Vehicle” is shown
Message is displayed when the automatic P position selection function oper-
ates. ( P. 252)
To start off the vehicle after the shift position is changed to P, operate the shift
lever again.
■ If “Shift to Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without t urning the
power switch to off with the shift position in any position oth er than P.
Shift the shift position to P.
■ If “Shift is in Release Accelerat or Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift position is in N.
Release the accelerator pedal and shift the shift position to D or R.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Ov er-
heat.” is shown
The message may be shown when the accelerator pedal is depresse d to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal a nd depress
the brake pedal.
■ If “Shifted to Stop Vehicle to Shift to ” is shown
If the P position switch is pressed while driving, the shift po sition is changed
to N and the message is shown. ( P. 251)
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid s ystem for
approximately 5 minutes to recharge the 12-volt battery.
■ If “Engine Oil Level Low Add or Replace” is displayed
The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is
stopped on a slope. Move the vehicle to a level surface and che ck if the mes-
sage disappears.
■ If “Accelerator and Brake Pedals Pressed Simultaneously” is sho wn
The accelerator and brake pedals are being depressed simultaneo usly.
( P. 223)
Release the accelerator pedal and depress the brake pedal.
6067-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)■
If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control system is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the parking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function ( P. 252) may not operate.
Before turning the power switch off, be sure to press the P position switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
P. 595
NOTICE
■If “Maintenance Required for Traction Battery at Your Dealer” is shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by your Toyota dealer immediately.
● Continuing to drive the vehicle without having the hybrid batte ry (traction
battery) inspected will cause the hybrid system not to start.
● If the hybrid system does not start, contact your Toyota dealer immedi-
ately.
6457-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 555)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 241)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: P. 686)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 194)
WARNING
■ When using the mechanical key and operating the power windows or
moon roof (if equipped)
Operate the power window or moon roof after checking to make su re that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3
6537-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
The coolant level is satisfactory if it is between the “MAX” and
“MIN” lines on the reservoir.
Reservoir
“MAX” line
“MIN” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fans operate and to check for
coolant leaks from t he radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating b y checking
the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly. (The fans may not operate in
freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact your Toyota
dealer.
If the fans are operating:
Have the vehicle inspected at the neare st Toyota dealer.
4
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2
3
5
6
7
6557-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message d oes not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the message appears again frequently, contact your Toyota
dealer.
WARNING
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the ho od until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “Ac cessory”,
“Ignition ON” or mileage display ( P. 116) on the main display and the
“READY” indicator are off.
When the hybrid system is operating, the gasoline engine may au tomati-
cally start, or the cooling fans may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir caps while the hybrid syste m and radi-
ator are hot.
High temperature steam or coolant could spray out.
6
657
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If the vehicle becomes stuck
Set the parking brake and shift the shift position to P. Stop the
hybrid system.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheel s
to help provide traction.
Restart the hybrid system.
Shift the shift position to D or R and release the parking brak e.
Then, while exercising caution, depress the accelerator pedal.
■When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC. ( P. 4 1 7 )
1
2
3
4
5
724Alphabetical index
PRIUS_OM_OM47F01U_(U)
DoorsAutomatic door locking and
unlocking system ................ 184
Back door.............................. 187
Door glasses ......................... 212
Door lock............................... 181
Open door warning buzzer ... 185
Open door warning light........ 590
Outside rear view mirrors...... 210
Rear door child-protectors .... 184
Side doors............................. 181
Side windows ........................ 212
Drive information ..................... 126
Drive-Start Control (DSC) ....... 223 Sudden start restraint control................................. 223
Driver’s seat belt reminder
light......................................... 591
Driving ...................................... 222 Break-in tips .......................... 224
Correct driving posture ........... 28
Driving in the rain .................. 223
Driving mode select switch ... 342
Hybrid vehicle driving tips ..... 422
Procedures ........................... 222
Winter drive tips .................... 425
DSC (Drive-Start Control) ....... 223
Sudden start restraint control................................. 223
Dynamic radar cruise control
with full-speed range ............ 321
ECB (Electronically Controlled Brake System) .... 415
Eco drive mode ........................ 342
EDR (Event data recorder) ........ 11
Electric motor (traction motor) Location .................................. 84
Specification ......................... 663 Electric Power Steering
(EPS) ...................................... 416
Function ................................ 416
Warning light......................... 589
Electronic key .......................... 176
Battery-saving function ......... 194
If the electronic key does not operate properly ........... 643
Replacing the battery............ 555
Electronically Controlled Brake System (ECB) ............. 415
Emergency flashers ................ 576
Emergency tire puncture repair kit ................................. 609
Emergency, in case of If a warning buzzer sounds... 588
If a warning light turns on ..... 588
If a warning message is displayed ............................ 599
If the 12-volt battery is
discharged.......................... 646
If the electronic key does not operate properly ........... 643
If the hybrid system will not start .............................. 641
If the vehicle becomes stuck ................................... 657
If the vehicle is submerged or water on the road is
rising................................... 578
If you have a flat tire ..... 607, 627
If you lose your keys ..... 177, 180
If you think something is wrong .............................. 587
If your vehicle has to be stopped in an emergency ... 577
If your vehicle needs to be towed.................................. 580
If your vehicle overheats....... 652
Energy monitor ........ 127, 165, 170
E