Page 582 of 744
5827-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
When using a flatbed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flatbed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the power switch off.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing
Page 583 of 744

5837-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using t he follow-
ing procedure.
Take out the wheel nut wre nch and towing eyelet. (P. 609, 628)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Turn off the Parking Support Brake function. (if equipped): P. 372
Emergency towing procedure
1
2
3
4
5
6
Page 584 of 744
5847-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
Shift the shift position to N* and release the parking brake.
*: If the shift position cannot be changed or the current shift position
can not be confirmed, contact your Toyota dealer or commercial tow-
ing service before towing.
■ While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 609, 628)
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. Your vehicle can-
not tow another vehicle.
7
Page 587 of 744
587
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks un der the vehicle
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● High coolant temperature warni ng light flashes or comes on
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumb ling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 588 of 744

588
PRIUS_OM_OM47F01U_(U)
7-2. Steps to take in an emergency
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light and warning buzzer (red
indicator)
*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light (yellow indicator)
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
Have the vehicle inspected by your Toyota dealer
immediately.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light
(warning buzzer)
*2
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
Have the vehicle inspected by your Toyota dealer
immediately.
Page 589 of 744

5897-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes or
illuminates)
(If equipped)
PCS warning light
• When a buzzer sounds simultaneously:Indicates a malfunction has occurred in the PCS (Pre-
Collision System).
Have the vehicle inspected by your Toyota dealer
immediately.
• When a buzzer does not sound: The PCS (Pre-Collision System) has become temporar-
ily unavailable, corrective action may be necessary.
Follow the instructions dis played on the multi-infor-
mation display. ( P. 289, 605)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
P. 301
(Orange)
(If equipped)
LTA indicator (warning buzzer)
Indicates a malfunction in the LTA (Lane Tracing Assist)
Follow the instructions dis played on the multi-infor-
mation display. ( P. 316)
Warning lightWarning light/Details/Actions
Page 590 of 744

5907-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
Slip indicator lightIndicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
Have the vehicle inspected by your Toyota dealer
immediately.
The light will flash when the ABS, VSC or TRAC system is
operating.
High coolant temperature warning light • When the light flashes:
Indicates that the engine coolant temperature is too high
The light changes from a flashing to a solid light when
the temperature further increases
Immediately stop the vehicle in a safe place. ( P. 652)
• When the light comes on without flashing: Indicates a malfunction in the exhaust heat recirculator
system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
(If equipped)
PKSB OFF indicator
Indicates a malfunction in the Parking Support Brake func-
tion
Have the vehicle inspected by your Toyota dealer.
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will come on when the Parking Support Brake function is turned off ( P. 372)
• The light will come on when the Parking Support Brake function is operating ( P. 376)
• The light will flash when the system cannot be temporar- ily used ( P. 378)
Open door warning light (warning buzzer)*3
Indicates that a door is not fully closed
Check that all the doors are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 1.7 gal.
(6.4 L, 1.4 Imp.gal.) or less
Refuel the vehicle.
Warning lightWarning light/Details/Actions
Page 592 of 744

5927-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
Inappropriate pedal operation warning light*6 (warning
buzzer) When a buzzer sounds:
Indicates a malfunction in:
• The Brake Override System
• The Drive-Start Control
Have the vehicle inspected by your Toyota dealer
immediately.
Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelera-
tor pedal.
Momentarily release the accelerator pedal.
Indicates that the Parking Support Brake function (if
equipped) is operating ( P. 376)
Follow the instruction that is displayed on the multi-
information display.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating.
Release the accelerator pedal and depress the brake
pedal.
(Canada only)
Low engine oil pressure warning (symbol display)*6
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightWarning light/Details/Actions