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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information ........................5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display (4.2-inch display)................. 92
Multi-information display (7-inch display)............................. 102
Head-up display ................. 112
Energy monitor/consumption screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T ra
iler towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 217
Hybrid transmission ........... 219
Turn signal lever................. 222
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

4TABLE OF CONTENTS
Hood ..................................412
Positioning a floor jack ....... 413
Engine compartment .......... 414
12-volt battery .................... 419
Tires ................................... 422
Tire inflation pressure......... 434
Wheels ............................... 436
Air conditioning filter ........... 437
Cleaning the hybrid battery (trac- tion battery) air intake vents
and filter ........................... 439
Electronic key battery ......... 442
Checking and replacing fuses ......................................... 444
Headlight aim ..................... 446
Light bulbs .......................... 447
7-1. Essential information Emergency flashers ........... 456
If your vehicle has to be stopped in an emergency .............. 456
If the vehicle is submerged or water on the road is rising
......................................... 457
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 459
If you think something is wrong ......................................... 462
If a warning light turns on or a warning buzzer sounds .... 464
If a warning message is dis- played .............................. 474
If you have a flat tire ........... 479
If the hybrid system will not start ......................................... 492
If you lose your keys .......... 493
If the fuel filler door cannot be opened ............................. 494If the electronic key does not
operate properly............... 495
If the 12-volt battery is dis- charged ............................ 497
If your vehicle overheats .... 502
If the vehicle becomes stuck ......................................... 506
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 508
Fuel information ................. 516
Tire information .................. 518
8-2. Customization Customizable features ....... 528
8-3. Initialization Items to initialize ................ 540
9-1. For owners Reporting safety defects for U.S. owners ............................. 542
Reporting safety defects for Canadian owners ............. 542
Seat belt instructions for Cana- dian owners (in French) ... 543
SRS airbag instructions for Canadian owners (in French)......................................... 544
Headlight aim instructions for Canadian owners (in French)
........ ................................. 551
What
to do if... (Troubleshooting)
......................................... 554
Alphabetical Index.............. 557
7When trouble arises
8Vehicle specifications
9For owners
Index

6
work properly or the danger that
it may work in situations where it
should not be working.
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense 2.5 +
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile
two-way radio. The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras
Your vehicle is equipped with cam-
eras. Contact your Toyota dealer for
the location of re cording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
Installation of a mobile
two-way radio system
Vehicle data recording

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EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
airbag, seat belt pretensioners,
and wireless remote control bat-
teries.
Scrapping of your Toyota
Perchlorate Material

20Pictorial index
■Interior
SRS airbags .................................................... ...................... P.34
Floor mats..................................................... ........................ P.24
Front seats .................................................... ...................... P.153
Rear seats ..................................................... ...................... P.154
Head restraints ................................................ ................... P.162
Seat belts ..................................................... ......................... P.27
Console box ....................................................................... P.364
Inside lock buttons ............................................ ................ P.134
Cup holders .................................................... .................... P.365
Assist grips ................................................... ..................... P.380
Rear seat entertainment system
*1, 2
*1
: If equipped
*2: Refer to “NAVIGATI ON AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

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1
1
For safety and security
For safety and security
.1-1. For safe useBefore driving ................. 24
For safe driving .............. 25
Seat belts ....................... 27
SRS airbags ................... 34
Front passenger occupant classification system .... 43
Exhaust gas precautions ..................................... 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Hybrid system Hybrid system features .. 71
Hybrid system precautions ..................................... 75
1-5. Theft deterrent system Immobilizer sys tem ........79
Alarm.............................. 81

341-1. For safe use
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS front side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system