Page 4 of 572

4TABLE OF CONTENTS
Hood ..................................412
Positioning a floor jack ....... 413
Engine compartment .......... 414
12-volt battery .................... 419
Tires ................................... 422
Tire inflation pressure......... 434
Wheels ............................... 436
Air conditioning filter ........... 437
Cleaning the hybrid battery (trac- tion battery) air intake vents 
and filter ........................... 439
Electronic key battery ......... 442
Checking and replacing fuses ......................................... 444
Headlight aim ..................... 446
Light bulbs .......................... 447
7-1. Essential information Emergency flashers ........... 456
If your vehicle has to be stopped  in an emergency .............. 456
If the vehicle is submerged or  water on the road is rising
......................................... 457
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 459
If you think something is wrong ......................................... 462
If a warning light turns on or a  warning buzzer sounds .... 464
If a warning message is dis- played .............................. 474
If you have a flat tire ........... 479
If the hybrid system will not start ......................................... 492
If you lose your keys .......... 493
If the fuel filler door cannot be  opened ............................. 494If the electronic key does not 
operate properly............... 495
If the 12-volt battery is dis- charged ............................ 497
If your vehicle overheats .... 502
If the vehicle becomes stuck ......................................... 506
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 508
Fuel information ................. 516
Tire information .................. 518
8-2. Customization Customizable features ....... 528
8-3. Initialization Items to initialize ................ 540
9-1. For owners Reporting safety defects for U.S. owners ............................. 542
Reporting safety defects for  Canadian owners ............. 542
Seat belt instructions for Cana- dian owners (in French) ... 543
SRS airbag instructions for  Canadian owners (in French)......................................... 544
Headlight aim instructions for  Canadian owners (in French)
........ ................................. 551
What 
to do if... (Troubleshooting) 
......................................... 554
Alphabetical Index.............. 557
7When trouble arises
8Vehicle specifications
9For owners
Index 
         
        
        
     
        
        Page 397 of 572

397
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 398
Cleaning and protecting the  vehicle interior ........... 401
6-2. Maintenance Maintenance requirements.................................. 404
General maintenance.. 406
Emission inspection and  maintenance (I/M) pro-
grams ........................ 408
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 410
Hood ........................... 412
Positioning a floor jack .................................. 413
Engine compartment ... 414
12-volt battery ............. 419
Tires ............................ 422
Tire inflation pressure.. 434
Wheels ......... ...............436
Air conditioning filter .... 437
Cleaning the hybrid battery  (traction battery) air intake 
vents and filter ........... 439
Electronic key battery.. 442
Checking and replacing  fuses.......................... 444
Headlight aim .............. 446Light bulbs ...................
447 
         
        
        
     
        
        Page 410 of 572

4106-3. Do-it-yourself maintenance
6-3.Do-it-yourself maintenance
Do-it-yourself  ser vice 
precautions
If you perform maintenance 
by yourself, be sure to fol-
low the correct procedure 
as given in these sections.
Maintenance
ItemsParts and tools
12-volt battery 
condition 
( P.419)
•Grease
• Conventional 
wrench (for ter-
minal clamp 
bolts)
Brake fluid 
level ( P.418)
• FMVSS No.116 
DOT 3 or SAE 
J1703 brake fluid
• Rag or paper  towel
• Funnel (used  only for adding 
brake fluid)
Engine/power 
control unit 
coolant level 
( P.416)
• “Toyota Super 
Long Life Cool-
ant” or a similar 
high quality eth-
ylene gly-
col-based 
non-silicate, 
non-amine, 
non-nitrite and 
non-borate cool-
ant with long-life 
hybrid organic 
acid technology
For the U.S.A.:
“Toyota Super 
Long Life Cool-
ant” is pre-mixed 
with 50% cool-
ant and 50% 
deionized water.
For Canada:
“Toyota Super 
Long Life Cool-
ant” is pre-mixed 
with 55% cool-
ant and 45% 
deionized water.
• Funnel (used  only for adding 
coolant)
Engine oil level 
( P.414)
• “Toyota Genuine 
Motor Oil” or 
equivalent
• Rag or paper  towel
• Funnel (used  only for adding 
engine oil)
Fuses 
( P.444)• Fuse with same 
amperage rating 
as original
ItemsParts and tools 
         
        
        
     
        
        Page 414 of 572
4146-3. Do-it-yourself maintenance
Engine coolant reservoir ( P.416)
Fuse boxes ( P.444)
Engine oil filler cap ( P.415)
Engine oil level dipstick ( P.415)
Brake fluid reservoir ( P.418)
Washer fluid tank ( P.418)
Electric cooling fan
Condenser ( P.417)
Radiator ( P.417)
Power control unit coolant reservoir ( P.417)
■12-volt battery
 P. 4 1 9
With the engine at operating 
temperature and turned off, 
check the oil level on the dip-
Engine compar tment
Components
Checking and adding the 
engine oil 
         
        
        
     
        
        Page 444 of 572
4446-3. Do-it-yourself maintenance
1Turn the power switch off.
2 Open the fuse box cover.
Engine compartment: type A 
fuse box (if equipped)
Push the tab in and lift the lid off.
Engine compartment: type B 
fuse box
Push the tab in and lift the lid off.
Under the driver’s side instru-
ment panel
Remove the lid.
Make sure to push the claw when 
removing/installing the lid.
Right side luggage compart-
ment
Folding down the  third seats. 
(  P.158)
Disengage the claw and open the 
cover.
3 Remove the fuse.
Only type A fuse can be removed 
using the pullout tool.
Checking and replac-
ing fuses
If any of the electrical com-
ponents do not operate, a 
fuse may have blown. If this 
happens, check and replace 
the fuses as necessary.
Checking and replacing 
fuses 
         
        
        
     
        
        Page 445 of 572

4456-3. Do-it-yourself maintenance
6
Maintenance and care
4Check if the fuse is blown.
Replace the blown fuse with a new 
fuse of an appropriate amperage 
rating. The amperage rating can be 
found on the fuse box lid.
Ty p e A
Normal fuse
Blown fuse
Type B
Normal fuse
Blown fuse
Type C Normal fuse
Blown fuse
■After a fuse is replaced
●If the lights do not turn on even 
after the fuse has been replaced, 
a bulb may need replacement. 
(
 P.447)
●If the replaced fuse blows again, 
have the vehicle inspected by 
your Toyota dealer.
■If there is an ove rload in a cir-
cuit
The fuses are designed to blow, pro-
tecting the wiring harness from 
damage.
■When replacing light bulbs
Toyota recommends that you use 
genuine Toyota pr oducts designed 
for this vehicle. Because certain 
bulbs are connected to circuits 
designed to prevent overload, 
non-genuine parts or parts not 
designed for this vehicle may be 
unusable.
WARNING
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a 
fire or injury.
●Never use a fuse of a higher 
amperage rating than that indi-
cated, or use any other object in 
place of a fuse.
●Always use a genuine Toyota 
fuse or equivalent.
Never replace a fuse with a 
wire, even as a temporary fix.
●Do not modify the fuses or fuse 
boxes. 
         
        
        
     
        
        Page 446 of 572
4466-3. Do-it-yourself maintenance
Adjustment bolt A
Adjustment bolt B
 Make sure the vehicle has a 
full tank of gasoline and the 
area around the headlight is 
not deformed.
 Park the vehicle on level 
ground.
 Make sure the tire inflation 
pressure is at the specified 
level.
 Have someone sit in the 
driver’s seat.
 Bounce the vehicle several 
times.
WARNING
■Fuse box near the power con-
trol unit
Never check or replace the fuses 
as there are high voltage parts 
and wiring near the fuse box.
Doing so may cause electric 
shock, resulting in death or seri-
ous injury.
NOTICE
■Before replacing fuses
Have the cause of electrical over-
load determined and repaired by 
your Toyota dealer as soon as 
possible.
Headlight aim
Vertical movement adjust-
ing bolts
Before checking the head-
light aim 
         
        
        
     
        
        Page 492 of 572

4927-2. Steps to take in an emergency
One of the following may be the 
cause of the problem:
The electronic key may not be 
functioning properly. 
( P.495)
 There may not be sufficient 
fuel in the vehicle’s tank.
Refuel the vehicle.
 There may be a malfunction 
in the immobilizer system. 
( P. 7 9 )
 The hybrid system may be 
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or 
a blown fuse. However, 
depending on the type of mal-
function, an interim measure 
is available to start the hybrid 
system. ( P.492) One of the following may be the 
cause of the problem:
The 12-volt battery may be 
discharged. ( P.497)
 The 12-volt battery terminal 
connections may be loose or 
corroded. ( P.419)
One of the following may be the 
cause of the problem:
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.419)
 The 12-volt battery may be 
discharged. ( P.497)
Contact your Toyota dealer if the 
problem cannot be repaired, or if 
repair procedures are unknown.
When the hybrid system does 
not start, the following steps can 
be used as an interim measure 
to start the hybrid system if the 
power switch is functioning nor-
mally.
Do not use this starting proce-
If  the hybrid system 
will not start
Reasons for the hybrid sys-
tem not starting vary 
depending on the situation. 
Check the following and 
perform the appropriate 
procedure:
The hybrid system will not 
start even though the cor-
rect starting procedure is 
being followed. ( P.213)
The interior lights and 
headlights are dim, or the 
horn does not sound or 
sounds at a low volume.
The interior lights and 
headlights do not turn on, 
or the horn does not 
sound.
Starting the hybrid sys-
tem in an emergency