Page 547 of 582

85
6
6-5. Tips for operating the audio/visual system
Audio
The player is compatible with
VBR (Variable Bit Rate).
MP3 (MPEG Audio Layer 3),
WMA (Windows Media Audio)
and AAC (Advanced Audio Cod-
ing) are audio compression
standards.
This system can play AAC/AAC+
v2/MP3/WMA files on USB
memory device, and Bluetooth®
device.
When naming an AAC/AAC+
v2/MP3/WMA file, add an appro-
priate file extension
(.mp3/.wma/.m4a).
This system plays back files with
.mp3/.wma/.m4a file extensions
as AAC/AAC+ v2/MP3/WMA
files respectively. To prevent
noise and playback errors, use
the appropriate file extension.
MP3 files are compatible with the
ID3 Tag Ver. 1.0, Ver. 1.1, Ver.
2.2 and Ver. 2.3 formats. This
system cannot display folder
name, file name and artist name
in other formats.
WMA/AAC files can contain a
WMA/AAC tag that is used in the
same way as an ID3 tag.
WMA/AAC tags carry information
such as file name and artist
name.
This system can play back AAC
files encoded by iTunes.
The sound quality of MP3/WMA
files generally improves with
higher bit rates. In order to
achieve a reasonable level of
sound quality, USB memory
MP38-48 kHz sampling rate
8-320 kbps CBR, VBR
Mono, Ste-
reo, and
Joint
.mp3
WMA2/7/8/
9/9.1/9.2
16-48 kHz sampling rate
8-320 kbps CBR, VBR
Mono and
stereo.wma
PCMWAVE
8000, 16000, and 44100 Hz sampling
frequency
8 bit and 16 bit
Mono and
stereo.wav
FLAC
44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz,
176.4 kHz, 192 kHz sampling rate
16 bit and 24 bit
Mono and
stereo.flac
ALAC
44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz,
176.4 kHz, 192 kHz sampling rate
16 bit and 24 bit
Mono and
stereo.m4a
CodecDescriptionChannelsContainer/
Extension
Page 555 of 582

93
7
7-1. Voice command system operation
Voice command system
●Depending on the device, your
iPod/iPhone may not work when oper- ated via voice recognition.
■Apps commands
Radio frequencyTunes radio fre-
quency
Go to a presetSelects a preset
Play genre
Plays tracks from
the selected genre
Play album
Plays tracks from
the selected album
Play composer
Plays tracks from
the selected com-
poser
Play audiobook
Plays the selected
audiobook
Play podcast
Plays the selected
podcast
Browse genre
Displays the list of
artists of genre
Browse artist
Displays the list of
albums of the artist
Browse album
Displays the list of
songs of the album
Browse playlist
Displays the list of
playlist
Browse composer
Displays the list of
albums from the
composer
Browse songsDisplays the list of
songs
Browse audio-
books
Displays the list of
audiobooks
Browse podcastsDisplays the list of
podcasts
AuxiliarySwitches source to
auxiliary
USBSwitches source to
USB
Vo i ce c o mm a n dFunction
Bluetooth® audioSwitches source to
Bluetooth® audio
Tune to
quency> AM
Tunes AM radio
frequency
Tune to
quency> FM
Tunes FM radio
frequency
Listen to a radio
genre - FM radio -
Selects a radio
genre
Listen a
FM station
Selects a radio
genre
Tune to preset
Selects a preset
Voice commandFunction
Launch
name>
Changes screen to
selected applica-
tion
Go to CarPlayChanges screen to
Apple CarPlay
Go to Android AutoChanges screen to
Android Auto
Voice commandFunction
Page 558 of 582
968-1. What to do if...
8-1.What to do if...
If there is a problem with the hands-free system or a Bluetooth® phone, first
check the table below.
Troubleshooting
Troubleshooting issues common to this system
SymptomCauseAction
The touch screen
becomes unresponsive
during operation.
An error has occurred in
the system.
Press and hold the “VOL-
UME” knob for 10 seconds
or longer to reset the sys-
tem.
The sound suddenly stops
working.
Only the background is
displayed on the screen
and no icons appear.
Phone
Page 559 of 582
97
8
8-1. What to do if...
What to do if...
When using the hands-free system with a Bluetooth® phone
*: For details, refer to the owner’s manual that came with the mobile phone.
SymptomLikely causeSolution
Page
Mobile
phone
This
system
The hands-free sys-
tem or Bluetooth®
phone does not
work.
The connected
Bluetooth® phone
may not be a com-
patible Bluetooth®
mobile phone.
For a list of specific
Bluetooth® phones
which operation has
been confirmed on
this system.
Please contact your
local dealer to
arrange a demon-
stration in order to
confirm whether or
not the phone can
be paired with the
vehicle.
*P. 2 0
The Bluetooth® ver-
sion of the con-
nected mobile
phone may be older
than the specified
version.
Use a mobile phone
with Bluetooth® ver-
sion 2.1 or higher.
Recommended:
Ver. 4.2 or higher
*P. 2 0
Page 560 of 582

988-1. What to do if...
When registering/connecting a mobile phone
*: For details, refer to the owner’s manual that came with the mobile phone.
When making/receiving a call
SymptomLikely causeSolution
Page
Mobile
phone
This
system
A mobile phone
cannot be regis-
tered.
An incorrect
passcode was
entered on the
mobile phone.
Enter the correct
passcode on the
mobile phone.
*-
The registration
operation has not
been completed on
the mobile phone
side.
Complete the regis-
tration operation on
the mobile phone
(approve registra-
tion on the phone).
*-
Old registration
information remains
on either this sys-
tem or the mobile
phone.
Delete the existing
registration informa-
tion from both this
system and the
mobile phone, then
register the mobile
phone you wish to
connect to this sys-
tem.
*P. 2 7
A B l u e t o o t h® con-
nection cannot be
made.
Another Bluetooth®
phone is already
connected.
Manually connect
the mobile phone
you wish to use to
this system.
-P. 2 6
Bluetooth® function
is not enabled on
the mobile phone.
Enable the
Bluetooth® function
on the mobile
phone.
*-
SymptomLikely causeSolution
Page
Mobile
phone
This
system
A call cannot be
made/received.
Your vehicle is in a
“No Service” area.
Move into the ser-
vice area.--
Page 561 of 582

99
8
8-1. What to do if...
What to do if...
When using the phonebook
*: For details, refer to the owner’s manual that came with the mobile phone.
When using the Bluetooth® message function
*: For details, refer to the owner’s manual that came with the mobile phone.
SymptomLikely causeSolution
Page
Mobile
phone
This
system
Phonebook data
cannot be trans-
ferred automatically.
The profile version
of the connected
mobile phone may
not be compatible
with transferring
phonebook data.
For a list of specific
Bluetooth® phones
which operation has
been confirmed on
this system.
Please contact your
local dealer to
arrange a demon-
stration in order to
confirm whether or
not the phone can
be paired with the
vehicle.
*P. 2 0
Automatic contact
transfer function on
this system is set to
off.
Set automatic con-
tact transfer function
on this system to
on.
-P. 2 7
SymptomLikely causeSolution
Page
Mobile
phone
This
system
Messages cannot
be viewed.
Message transfer is
not enabled on the
mobile phone.
Enable message
transfer on the
mobile phone
(approve message
transfer on the
phone).
*-
Page 562 of 582
1008-1. What to do if...
In other situations
*: For details, refer to the owner’s manual that came with the mobile phone.
If a problem occurs when attempting to perform a system update, refer to
the following table.
SymptomLikely causeSolution
Page
Mobile
phone
This
system
Even though all
conceivable meas-
ures have been
taken, the symptom
status does not
change.
The mobile phone is
not close enough to
this system.
Bring the mobile
phone closer to this
system.
--
The mobile phone is
the most likely
cause of the symp-
tom.
Turn the mobile
phone off, remove
and reinstall the bat-
tery pack, and then
restart the mobile
phone.
*-
Enable the mobile
phone’s Bluetooth®
connection.
*-
Stop the mobile
phone’s security
software and close
all applications.
*-
Before using an
application installed
on the mobile
phone, carefully
check its source
and how its opera-
tion might affect this
system.
*-
Updating the system
Page 572 of 582
1109-1. Reference
UK models
The Bluetooth® word mark and logos are registered trademarks owned
by Bluetooth SIG, Inc. and any use of such marks by TOYOTA MOTOR
CORPORATION and DENSO Corporation is under licence. Other trade-
marks and trade names are those of their respective owners.
Technical information
Bluetooth®